User Reviews for Holiday Inn

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Jan 16, 2008 by Laura from Boston, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location.
• Phone didn't work and staff was unresponsive.

“Overall the hotel was fine but I was disappointed in the staff's response to my phone issues. I was traveling alone and was ill and needed to use the phones. When I called I was told it was working fine (which it wasn't) and when I continued to have issues with the phone the staff seemed unconcerned.”

Jul 30, 2007 by Ingrid from Chicago, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean, comfortable, good service, reasonable priced convenient location near train/bus station and grocery/drug stores at the mall.
• None.

“This hotel was the best deal we had during our trip. It was reasonably priced; our room was clean and comfortable with all the expected standards (AC, consistent hot water, clean and ample amenities etc.). The hotel was also conveniently located across a new mall in Warsaw where you can find grocery and drug stores. It is also close to the central station for bus and train. Within a 5 minute walk, we are able to catch a bus to go to different parts of the city and catch the intercity train. The only issue we had was that the concierge gave us the wrong direction and we almost got lost on our first day but we brought along a couple very good guide books and were able to figure out the bus system easily.”

Jul 17, 2007 by Mike from Fpo, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location, large room.
• No free Wi-Fi.

“Great location and great price. Friendly staff, large western sized rooms, large beds, comfortable pillows- rare for Europe. Good air conditioner, accommodating with crib for baby.”

Jun 1, 2007 by Chelsea from Fpo Ae, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Right in the middle of central Warsaw!
• The movie prices were kind of high.

“I love this hotel! I traveled alone for a 4 day weekend to Warsaw. The staff was very friendly, the hotel was very clean and cozy, and the location is perfect! About 10 minutes from the airport and 10 minutes from the Old Town. I did not eat at the restaurant, but I had breakfast brought to my room one morning and it was excellent! I cannot say enough good things about this hotel - it's one of the best hotel experiences I have ever had traveling abroad.”

Apr 19, 2007 by Frits from Nijmegen GB
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location, cleanliness, friendliness of personnel.
• Traffic noise! Minibus prices. Price for internet.

“Excellent hotel but a minus point is the fact that you had to pay for the internet connection. In my view in a quality hotel this should be part of the services offered "all in".”

Jan 27, 2007 by Paul from Alameda, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location in Warsaw was excellent.
• Non smoking room was not available as requested.

“Excellent location, near the central train/bus station. The hotel was modern and clean. Rooms were also very clean. Hotel had all the amenities of a typical European tourist hotel.”

Jul 5, 2006 by Pepper from Chelsea, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very upscale and modern and convenient to everything.
• Can't think of anything bad.

“This is a really nice, modern hotel, in Warsaw's new up and coming business district. It is right across from the impressive Palace of Arts and Culture and convenient to everything in the city. My room was enormous with a great big bathroom, huge bed, table and chairs and sofa. Hotel staff extremely friendly and helpful, and there is a nice restaurant and super pastry place right downstairs. If you want to see the sites, the hotel offers a tour shuttle for a very reasonable price. 2 big thumbs up.”

Jun 29, 2006 by Dean from Pasadena, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, friendliness, helpfulness.
• No rollaway for teenaged son.

“We stayed at this hotel 3 years ago and loved it. It is just as nice now as previously. I would recommend it to anyone.”

May 18, 2006 by Dennis from Huntington Beach, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beds are nice.
• I had to pay for Internet access and free breakfast was not included.

“When calling the front desk, it takes a long time (i.e. 40 seconds) before an operator answers.”