User Reviews for Marriott Sydney Harbour

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Dec 4, 2007 by Caroline from Winnipeg, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, staff, views from the upgraded room, amenities.
• Mattress needed replacing.

“Excellent location for anyone without a car rental. Staffs at reception were friendly and allowed us to check-in early by upgrading our room. The upgraded room was on the 28th floor overlooking the harbor; well worth the upgrade price. We would definitely choose to stay here again.”

Dec 3, 2007 by Helen from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, clean room, and excellent services.

“Excellent location for cruise travelers. The Cruise Terminal is just a short walk away. Lots of restaurants nearby. Excellent public transportation - ferries and buses are just around the corner.”

Nov 10, 2007 by Tim from Dana Point, CA
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Location was great and the staff was terrific.
• Nothing.

“Great location with good size rooms.”

Nov 9, 2007 by Patricia from Plainsboro, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, well appointed, comfortable beds, helpful concierge.
• The pool/spa complex was being renovated that was disappointing.

“The Sydney Marriott is a great place to stay. After staying at two other hotels in Sydney and Melbourne that disappointed me, the Marriott was a treat.”

Nov 1, 2007 by Shirlane from Simi Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view of the harbor bridge and the concierge service were exceptional!
• NA.

“This was a great value! I wished I would have spent more nights here. It is ideally located to the opera house and the bridge climb! All rooms have a view of either the opera house or the bridge. It is centrally located to all the main attractions and the circular quay city rail station which offers an easy commute to both the domestic and international air terminals.”

Oct 21, 2007 by Wendy from Halifax, NS CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was exceptional.
• The room was on the small side.

“The staff was outstanding in terms of friendliness and helpfulness. The location was great; we enjoyed our stay very much and would recommend this hotel.”

Oct 14, 2007 by Lukas from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, 5 min walk to the opera many restaurants nearby.
• Pool is under renovation-hence closed.

“A beautiful hotel in a great location. The hotel staff is very accommodating and eager to please. The room was beautiful; especially the corner rooms seem to have a great charm and are bigger. Attention is given to maintaining a modern, clean and cozy environment. Unfortunately the pool was closed, so the hotel could not show all its best amenities. Overall, the stay was very satisfactory and I would stay there again.”

Oct 10, 2007 by Ken from Santa Monica, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location and top rate room and service especially concierge service and the best location.
• None that I can think of---has it all.

“This hotel at Circular Quay has the best location in all of Sydney- very close to the opera house, ferries, the Rocks, and city center. First class with all amenities--I would definitely return to this hotel on my next trip to Sydney.”

Sep 9, 2007 by Bob from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The views of the harbor are beautiful!
• It was difficult to obtain a taxi cab within a reasonable amount of time.

“After flying for hours on end, I was so thankful to be able to check in straight away and take a much anticipated shower. Top hotel.”

Jul 31, 2007 by Allison from San Diego, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[10]

• The location of this hotel is excellent, minutes from the Sydney harbor bridge and opera house, and just as close to the subway and ferries.
• We felt that the concierge was not helpful. We had two fairly routine and reasonable requests, and they did not help with either.

“This is a beautiful hotel right on Sydney harbor. You could not ask for a better location as a tourist. The rooms are nice and comfortable. We found the service, especially the concierge, to be somewhat lacking, and less friendly than we would expect from hussies but we would still jump at the chance to stay at this hotel again due to the location.”

Jun 22, 2007 by Lisa from Aiea, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff and good business center access.
• The dining facilities were limited.

“The location of the hotel is ideal for exploring Sydney. It is within walking distance of many of the city's attractions. Other means of transportation is also easily accessible from the location. The rooms are comfortable and the staff is friendly.”

1 of 1 people found this review helpful.

May 28, 2007 by Ken from Wake Forest, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convent to all public transportation.
• I checked in late and only had a handicap room available.

“This hotel is in a great location. Near all public transportation, if you are traveling from the airport the train at circular quay is less than a block from this hotel. You will be within walking distance from the rocks and the Sydney opera house as well.”

May 26, 2007 by Beryl from Western Australia, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location and they gave us early check in with no problem.

“We did not utilize any of the facilities of the hotel; we were happy with the Marriott Sydney harbor hotel because of the location and we were close to circular quay.”

Apr 29, 2007 by Mary from Wappingers Falls, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was wonderful, near the wharves, restaurants, opera house and bus tours.
• Elevators can be slow at busy times.

“Great price for this hotel due to great location. Only catch due to the price is city view, not harbor view. Sydney is a large city, so being near major transportation, ferries and tour buses was time saving as well. There are so many places to eat from cafes to harbor side dining all within walking distance. The staff, especially the concierge and bell man were very helpful. The room was very clean, spacious and comfy. Only complaint was the wait for elevators at the busy check out times, but the hotel is almost done with refurbishing them.”

Apr 24, 2007 by Joe from Houston, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, view.
• Elevators take forever.

“Very good. Laundry was outrageously expensive. Elevators were slower than any I have seen.”

Apr 8, 2007 by Barb from Waltham, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was close to all transportation.
• Concierge was not able to recommend things to do.

“The hotel was in a great location. The rooms were comfortable and clean. It seemed to cater slightly more to the business traveler over the leisure traveler but it was OK for us. The staff was very friendly and able to book tours we wanted; however, not able to recommend anything to do when we asked.”

Apr 1, 2007 by Carol from Beaumont, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable; the shower was excellent. Very close to sites.
• The elevators could be slow at times.

“We stayed here for three nights and found the hotel to be within walking distance to many of the Sydney attractions we wanted to visit. The beds were extremely comfortable, and the showers were fantastic. The room was very spacious and nicely appointed with black and white photos of Sydney¿s famous landmarks.”

Mar 28, 2007 by Anthony from Odenton, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Absolute best location & enjoyed the early arrival lounge.
• Slow elevators.

“Hotel has the best location of any hotel in the area. Less than 1 block from circular quay & 10 min walk to opera house & botanical gardens. Staff was very friendly & great views from room of the opera house. Hotel does have an early arrivals lounge for when rooms aren't available early in the day.”

Mar 25, 2007 by Kevin from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent hotel, great location at Sydney harbor.

“We had a wonderful stay at this 5 star luxury hotel.”

Mar 21, 2007 by Bill from Chino Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, location, location.
• Slow elevators, very small pool.

“Hotel location can't be beat - it is only a 3 minute walk from circular quay. Nice rooms.”

Mar 17, 2007 by Patty from Portola Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location. Nice, clean, decent view even of the city (not harbor).
• No refrigerator space without taking out your bottles that you sell.

“Would recommend it to friends. It is a big, business hotel, but we were just leisure travelers and it was great. The location is outstanding.”

Mar 10, 2007 by John from Honolulu, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was absolutely perfect, 1 block from the Sydney harbor/opera house.
• The only minor complaint was that there was no fan in the bathroom, so it got quite foggy.

“I absolutely loved the hotel. It could not have had a better location and the staff was friendly and very helpful. The furnishings were simple, yet luxurious with nice fabrics, materials and touches.”

Mar 9, 2007 by Leah from Camas, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location couldn't be better. We got off the cruise ship walked one block to the hotel. All the transportation we needed was within one block!
• It would be nice to have ice-makers on at least every 3rd floor. It took awhile to get ice to the room.

“This was a great hotel. It is an especially nice place to stay before or after a cruise since the port is about a block away. Everything we wanted was within a few blocks of the hotel, all the ferries and transportation. I would definitely stay there again.”

Feb 24, 2007 by Patricia from Forks, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The room was spectacular.
• Food & beverage service was bad.

“On the day I left they didn't show at a pre-arranged time to pick up luggage. I couldn't get service in the bar and the service in the only restaurant was not good.”

Nov 12, 2006 by Gladys from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Small room.

“Overall experience was good, location on harbor with easy access to transportation, staff was not eager to help. In hotel restaurant and bar pricey. Would recommend and stay there again.”

Aug 10, 2006 by Meg from Ogden, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic!
• Expensive.

“This hotel is located in one of the best areas of Sydney. It was beautiful.”

Aug 9, 2006 by Charlene from Roxbury, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• It was in a superb location.
• There was mold in the bathroom and a missing picture. They also billed us for the room and for unused bar items.

“We found the location to be ideal for walking around Sydney and catching mass transit. Other than the above mentioned items, we had a very nice stay. Oh, yes, we couldn't regulate the heat in our room at night. Being winter there, the heat came on and night and it got quite warm in our room.”

Jul 27, 2006 by Laurie from Issaquah, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Perfect location, comfortable bed, helpful staff, pleasant decor.
• Key card entry for floors in the elevator often did not work.

“I would love to win this hotel in Sydney again. We were treated lip VIP's, the room was large with a comfortable bed, lovely view. I wish the bathroom had a bathtub, the amenities were nice. It was the perfect location for us, one block from Circular Quay and the wharf. We walked to the Opera house, the park. Thoroughly enjoyed this trip.”

Jul 10, 2006 by David from Fairfax, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Every time we asked directions or anything at all, the staff went out of their way to be accommodating.
• Nothing.

“Great location, great service.”

Jul 4, 2006 by Melissa from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location.
• Meals were very expensive.

“Great location near all the downtown attractions. Very clean and the staff was friendly and helpful.”

Jun 12, 2006 by Jan from Benicia, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Upgraded service to Executive Level. Answers to all of my questions.
• Nothing.

“Top location and service. Perfect bed and pillows. Beautiful views.”

Jun 12, 2006 by Michaela from Naples, FL
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[9]

• Location is good and great view of the opera house from the right room.
• The rooms were tacky, staff unfriendly.

“One tries to be objective in every sense of the way, however we traveled around Australia for 2 weeks and all our hotel stays were in the Marriott's. First stop Melbourne, the Marriott there was amazing, felt more like a 5 star then a 4. The staff there was incredible, we mentioned to the check in clerk, that we were celebrating our 30th Wedding anniversary and by the time we got to our room a complimentary bottle of champagne was awaiting us. We stayed for 7days and were made to feel wonderful and welcomed. So, when we got to Sydney Marriott Harbor Hotel, it truly was a big disappointment had to change rooms, the bathroom was unclean and we had a constant sound of water rushing through the walls. The second room was not much better. Ac fan was broken and made a terrible noise, the vent in the bathroom door kept falling out, the closet door would not close so the interior light kept coming on. In fairness to the hotel we were offered to move again and they did offer to send some one to fix the problems but it was so late at night, that we were to exhausted. The staff in general had a lousy attitude for a 5 star Hotel and our stay there was the most disappointing one. I am sure others have had a great stay, however this hotel is NOT on our recommendation list.”

1 of 1 people found this review helpful.

Apr 29, 2006 by Monica from Canada, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, friendly & helpful staff, Concierge service is great !
• Internet should be free!

“The lunch & dinner buffets are great! Maintenance response is very fast. Concierge is very friendly and worked very hard to get me tickets for the Opera House. Internet should be free! It cost $5 for 30 minutes. Sometimes I only want to check if I have email and if not, I only need 2 minutes. Lots of hotel offers free internet and I feel a hotel like the Marriott should definitely offers it for free!”

Apr 26, 2006 by Jeanette from San Francisco, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Perfect location right by Circular Quay.
• This room was smaller than the one we had 2 weeks earlier.

“Friendly staff (although they never did bring the razor I asked for), beautiful location with potentially great views from your room. You can walk to shopping, food, and transportation from here.”

Apr 23, 2006 by Ellen from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location--just steps away from Sydney Harbor.
• Very large surcharge for slow Internet access.

“Very nice hotel in a great location. I would recommend the hotel highly--we had a lovely room with a view of the Sydney Opera House. The only thing that put me off was the Internet surcharge which I thought was quite exorbitant.”

Apr 21, 2006 by Gary from Soddy Daisy, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Location
• Poor operating lifts {elevators}

“Excellent staff. Nice rooms. Great location.”

Apr 12, 2006 by Jeanette from San Francisco, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Beautiful room, great bathtub, so comfy bed, nice view, great location.
• Concierge recommended a very average restaurant to us, ok food, bad service.

“Loved it, I would absolutely stay again.”

Mar 27, 2006 by Bonni from Valencia, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Executive club room if you upgrade.
• No free internet access.

“Very convenient location within easy walking distance of the Rocks area and Circular Quay (where ferries and cruise boats leave). We upgraded to an executive room for $99 AUD and the executive level is great. Good breakfast and light dinner food as well as wine, etc in the evening, all complimentary as well as great views of the Sydney Bridge on one side and the Sydney Opera House on the other side.”

Mar 22, 2006 by Cherie from Grayslake, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The location, fitness equipment and bedding at this hotel were fantastic.
• The fitness center was far too warm and the restaurant way too expensive.

“I loved this hotel! It was very convenient to the harbor. The room was clean and comfortable. The bed was comfy. The fitness center was well furnished. I only wish that the air conditioning worked better in the fitness center. It was way too warm to be comfortable. The hotel restaurant was very good but extremely expensive. However, there are many great restaurants within walking distance.”

Mar 8, 2006 by Bill from Key West, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Perfect location and comfortable beds.
• Not enough drawer and closet space.

“This is a great hotel for American business travelers.”

Feb 24, 2006 by Cindy from Kailua Kona, HI
Overall Rating: 1
Cleanliness:[9] • Staff:[2] • Location:[9]

• Comfortable bed.
• The management staff, concierge and desk staff were rude and unhelpful.

“This is a very fancy hotel. Most of the staff were snobbish and unhelpful. Our room service man, Ming, was nice as were some of the bellhops. This was a horrible, degrading experience.”

Feb 23, 2006 by Sue from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Decor and location.
• Restaurant, a little too stark for my liking.

“Excellent choice. Would definitely recommend to other visitors to Sydney and would stay again on our next visit.”

Jan 7, 2006 by Np from Round Rock, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location, knowledgeable concierge and staff.
• Spa was just mediocre.

“We stayed for 9 nights and it was a great location in the Circular Quary area, with easy access to all trains/buses/ferries. Beds were wonderful and rooms were very clean. Concierge was very knowledgeable and helpful.”

Dec 2, 2005 by Perry from Stamford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, friendliness and a great deal.
• Fees for local phone calls.

“I don't think you can out do this hotel even comparing it to the Shangri-La or the Four Seasons. Room service is superb and quick. Everyone is so helpful and friendly. The fitness room is quite good too. Didn't try the restaurant though.”

1 of 1 people found this review helpful.

Nov 12, 2005 by Douglas from Keaau, HI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• The hotel was very clean and beautiful.
• It seemed more for business travellers than leisure.

“This hotel was amazing. It met my expectations and exceeded it. It was in a beautiful part of Atlanta, the staff was friendly, and the room had everything a person could ask for. Words can not describe the view from our room of the city!”

Oct 13, 2005 by Susan from Greensboro, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent customer service.
• View was blocked by another building.

“Very enjoyable stay, Excellent customer service and great location.”

Aug 25, 2005 by Eric from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Perfect location. 5 stars all-around.”

Aug 18, 2005 by Tony from Hong Kong, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great room overlooking the Opera House
• Did not have my confirmation on check in

“Great hotel - good staff - great room. Location superb.”

Aug 15, 2005 by Linda from Fernandina Beach, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel staff friendly and helpful. Good location.
• Would like to see better wine and higher level food and canapés served in executive lounge.

“Overall very satisfied with the hotel. Lunch on Saturday was a challenge. Short of staff in lobby level restaurant and other restaurant closed.”

Aug 2, 2005 by Kim from Pleasant Hill, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• fabulous location, excellent rooms and staff, wonderful
• charged for internet access(even as gold member)

“Great hotel!! super location with great rooms and wonderful, helpful staff. The upgrade to the business lounge is a MUST. I would highly recommend this hotel to anyone and will return when in Sydney.”