User Reviews for Marriott Sydney Harbour

Research User Reviews for Marriott Sydney Harbour (1-20 of 109)

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Nov 23, 2008 by Carol from Surrey,Canada
Overall Rating: 1

• Location.
• Hotel staff.

“Hotel was ok. Great location. We tried to stay longer at one hotel and were not able to so have to change hotels a few times.”

Nov 11, 2008 by Kip from Arlington,VA
Overall Rating: 9

• A great location, central to everything.
• Neighborhood dies after dark.

“It's a great location and steps away from Circular Quay. The Rocks are nearby as was the Sydney Opera House.”

Sep 13, 2008 by Mary from Galway, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bells boys & cleaners were extremely helpful to me.
• The cost of international mobile calls and lack of room internet access.

“Other hotels could learn from them what hotel service should be.”

Aug 24, 2008 by Mike from Mansfield, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It's a Marriott! What more needs to be said?.
• No negative comments.

“Great hotel, location, staff and great performance. I highly recommend this hotel.”

Aug 11, 2008 by Philip from Water Valley, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, attention to detail, cleanliness, safety all describe this Marriott hotel.
• The excessive phone charges for international calls and the pool was out of order when we wanted to use it.

“The Marriott Circular Quay is a luxury hotel that provides a real comfortable location to explore Sydney. The helpful staff is ready for the many questions that visitors to the city will ask. In the interest of international business travelers, there should be a better rate for international long distance calls. Marriotts rates were higher that comparable hotels.”

Aug 9, 2008 by S from Havre, MT
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel great location awesome staff.
• View was not great.

“Beautiful, clean hotel with incredible staff!”

Aug 3, 2008 by Phyllis from Kailua Kona, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Absolutely loved our room. The king bed was so comfortable that I looked to see what type of pillow top mattress was on it.
• Nothing.

“I would highly recommend this hotel for it's comfort (best bed on the whole vacation) and it's location near the harbor, trains, and buses! Also, could walk to old town pubs and markets and to the Opera House.”

Jun 2, 2008 by R. from San Jose, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great location!
• Rooms are ok - not 5 star quality.

“Great location! The room was nice - but not a 5 star room. Our view was ok - 11th floor since we needed a roll away bed and only a few rooms have space for it. Ask for higher floor # so you get a better view.”

May 26, 2008 by Lisa from Hayward, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location and view of harbor.
• Tile in bathroom.

“Loved it! Great price!”

Apr 18, 2008 by Gabrianne W. from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Wonderful greeting by staff on arrival and throughout entire stay.
• Broken toilet, air conditioning too cold.

“I was impressed by the welcoming of staff on arrival. The room was luxurious and very comfortable with every convenience. Location was excellent.”

Apr 2, 2008 by Stephanie from Honolulu, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Awesome location, convenient to everything.
• At times, front desk staff wasn't helpful.

“The property was beautiful, the room was nice and the location was ideal! There was a nice scent in the lobby so when we returned back from a full day of touring; it was nice to walk into a sweet smelling hotel.”

Mar 28, 2008 by Maria from Guayama, PR
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is perfect for tourists. It is located in Circular Quay. You are less than a 5 minute walking distance from the Bridge and Opera House.
• The internet service cost was too high. Every 24 hours they would charge 19.99 to the room. I stayed there 8 nights.

“The hotel overall is awesome. Im planning on going back in December. I will stay again. My favorite hotel in Sydney. Staff is always very friendly.”

Mar 17, 2008 by David from Camarillo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Modern, clean, friendly, helpful staff.
• None that I can think of.

“Very clean, comfortable hotel. Beds were very comfortable. Hotel offered waiting room for early guests awaiting rooms. Concierge very helpful in recovering lost luggage from flight to Australia. Would highly recommended.”

Feb 24, 2008 by Sharon from Bielefeld, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very convenient to our cruise ship.
• Only possibility to check into our room before 3 PM was to pay for an upgrade.

“The Marriott Sydney Harbor was an excellent choice for our post-cruise holiday in Sydney. The hotel is very convenient to the pier and to public transportation. Our room was comfortable and clean.”

Feb 22, 2008 by Ann from Potomac, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, executive lounge was terrific.
• We had to wait (although in the exec lounge) for our room.

“Great place to stay with super view of Opera House.”

Feb 2, 2008 by Ted from Mayville, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• It had the infrastructure I needed - gym, spa, internet and great location.
• A little busy.

“This hotel sits in a perfect location in Sydney. It's near the Harbor, Circular Quay, the Opera House and a Starbucks. It has a great gym and spa, the room was great, the people were helpful, and it was quiet. For the money, it was incredible value.”

Jan 31, 2008 by Frances from Bragg Creek, AB CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The location is perfect for sight seeing and commuting.
• Room service was unreliable (late) and mediocre.

“The hotel has a warm and friendly atmosphere in an amazing location for both business and pleasure travelers.”

Jan 30, 2008 by Renee from Melbourne, MO
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[9]

• Location.
• It did not meet my expectations.

“They did not include the nice nick nacks to expect at a 5 star hotel. My shower door was broken which I reported immediately and was never fixed. I found at night I had difficulty breathing due to lack of ventilation.”

Jan 29, 2008 by The Jensens from Gainesville, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff and beautiful location.
• We were asked to leave the concierge because children and booze don't mix.

“We loved our stay at this Marriott. It did a great job of keeping the Marriott standard high. There is one issue we had while there that those of you with families might want to know about. The concierge lounge does not allow children in the evening. We had one very well-behaved 6-year-old and were enjoying dinner there one night when we were asked to leave. The reason was because they serve alcohol there in the evening and the law understandably does not allow children to be in the same room as the liquor. Rather than give those who would like to drink free vouchers to use downstairs at the bar, this Marriott puts business travelers ahead of families. We felt sorry for the management who were placed in this awkward circumstance and gave us a very nice, free meal in our room. They might have let it go were it not for another guest who didn't want to see children in the lounge. It's sad. My husband's a platinum member, but even this did not save us from being removed. We've traveled all over the world and stayed in a multitude of Marriotts, but this was a first for us.”

Jan 20, 2008 by Gill from Ruxton, MD
Overall Rating: 8
Cleanliness:[3] • Staff:[8] • Location:[9]

• The location was great and the staff very helpful.
• There was mold on the tile in the bathroom. We actually changed rooms and continued to have black mold on the tiles in the bathroom. I have pictures.

“The Marriott is in a great location and we would stay there again if in Sydney. The only reservation is the black mold which was in 2 of the rooms we stayed in. It was in the tub and really created a dirty environment feeling.”

Jan 10, 2008 by Nancy D. from Los Angeles, CA
Overall Rating: 0
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was perfect.
• Concierge only somewhat helpful.

“The location is absolutely perfect, you could walk anywhere and were convenient to all of the tourist and business sites in Sydney. Staff was friendly. The bed was extremely comfortable. Room was clean, view was nice.”

Dec 17, 2007 by Janet from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic location near main harbor, transportation, shopping.
• 3pm check in is too late for those arriving early am in SYD.

“This hotel offers some rooms with magnificent Harbor views. It is centrally located in the main business/shopping district, yet the room was quiet. The hotel offers a hospitality room with tea/coffee, fruit, water, internet access, and shower facilities, usable till your room is ready.”

Dec 4, 2007 by Caroline from Winnipeg, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, staff, views from the upgraded room, amenities.
• Mattress needed replacing.

“Excellent location for anyone without a car rental. Staffs at reception were friendly and allowed us to check-in early by upgrading our room. The upgraded room was on the 28th floor overlooking the harbor; well worth the upgrade price. We would definitely choose to stay here again.”

Dec 3, 2007 by Helen from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, clean room, and excellent services.

“Excellent location for cruise travelers. The Cruise Terminal is just a short walk away. Lots of restaurants nearby. Excellent public transportation - ferries and buses are just around the corner.”

Nov 10, 2007 by Tim from Dana Point, CA
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Location was great and the staff was terrific.
• Nothing.

“Great location with good size rooms.”

Nov 9, 2007 by Patricia from Plainsboro, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, well appointed, comfortable beds, helpful concierge.
• The pool/spa complex was being renovated that was disappointing.

“The Sydney Marriott is a great place to stay. After staying at two other hotels in Sydney and Melbourne that disappointed me, the Marriott was a treat.”

Nov 1, 2007 by Shirlane from Simi Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view of the harbor bridge and the concierge service were exceptional!
• NA.

“This was a great value! I wished I would have spent more nights here. It is ideally located to the opera house and the bridge climb! All rooms have a view of either the opera house or the bridge. It is centrally located to all the main attractions and the circular quay city rail station which offers an easy commute to both the domestic and international air terminals.”

Oct 21, 2007 by Wendy from Halifax, NS CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was exceptional.
• The room was on the small side.

“The staff was outstanding in terms of friendliness and helpfulness. The location was great; we enjoyed our stay very much and would recommend this hotel.”

Oct 14, 2007 by Lukas from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, 5 min walk to the opera many restaurants nearby.
• Pool is under renovation-hence closed.

“A beautiful hotel in a great location. The hotel staff is very accommodating and eager to please. The room was beautiful; especially the corner rooms seem to have a great charm and are bigger. Attention is given to maintaining a modern, clean and cozy environment. Unfortunately the pool was closed, so the hotel could not show all its best amenities. Overall, the stay was very satisfactory and I would stay there again.”

Oct 10, 2007 by Ken from Santa Monica, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location and top rate room and service especially concierge service and the best location.
• None that I can think of---has it all.

“This hotel at Circular Quay has the best location in all of Sydney- very close to the opera house, ferries, the Rocks, and city center. First class with all amenities--I would definitely return to this hotel on my next trip to Sydney.”

Sep 9, 2007 by Bob from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The views of the harbor are beautiful!
• It was difficult to obtain a taxi cab within a reasonable amount of time.

“After flying for hours on end, I was so thankful to be able to check in straight away and take a much anticipated shower. Top hotel.”

Jul 31, 2007 by Allison from San Diego, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[10]

• The location of this hotel is excellent, minutes from the Sydney harbor bridge and opera house, and just as close to the subway and ferries.
• We felt that the concierge was not helpful. We had two fairly routine and reasonable requests, and they did not help with either.

“This is a beautiful hotel right on Sydney harbor. You could not ask for a better location as a tourist. The rooms are nice and comfortable. We found the service, especially the concierge, to be somewhat lacking, and less friendly than we would expect from hussies but we would still jump at the chance to stay at this hotel again due to the location.”

Jun 22, 2007 by Lisa from Aiea, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff and good business center access.
• The dining facilities were limited.

“The location of the hotel is ideal for exploring Sydney. It is within walking distance of many of the city's attractions. Other means of transportation is also easily accessible from the location. The rooms are comfortable and the staff is friendly.”

1 of 1 people found this review helpful.

May 28, 2007 by Ken from Wake Forest, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convent to all public transportation.
• I checked in late and only had a handicap room available.

“This hotel is in a great location. Near all public transportation, if you are traveling from the airport the train at circular quay is less than a block from this hotel. You will be within walking distance from the rocks and the Sydney opera house as well.”

May 26, 2007 by Beryl from Western Australia, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location and they gave us early check in with no problem.

“We did not utilize any of the facilities of the hotel; we were happy with the Marriott Sydney harbor hotel because of the location and we were close to circular quay.”

Apr 29, 2007 by Mary from Wappingers Falls, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was wonderful, near the wharves, restaurants, opera house and bus tours.
• Elevators can be slow at busy times.

“Great price for this hotel due to great location. Only catch due to the price is city view, not harbor view. Sydney is a large city, so being near major transportation, ferries and tour buses was time saving as well. There are so many places to eat from cafes to harbor side dining all within walking distance. The staff, especially the concierge and bell man were very helpful. The room was very clean, spacious and comfy. Only complaint was the wait for elevators at the busy check out times, but the hotel is almost done with refurbishing them.”

Apr 24, 2007 by Joe from Houston, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, view.
• Elevators take forever.

“Very good. Laundry was outrageously expensive. Elevators were slower than any I have seen.”

Apr 8, 2007 by Barb from Waltham, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was close to all transportation.
• Concierge was not able to recommend things to do.

“The hotel was in a great location. The rooms were comfortable and clean. It seemed to cater slightly more to the business traveler over the leisure traveler but it was OK for us. The staff was very friendly and able to book tours we wanted; however, not able to recommend anything to do when we asked.”

Apr 1, 2007 by Carol from Beaumont, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable; the shower was excellent. Very close to sites.
• The elevators could be slow at times.

“We stayed here for three nights and found the hotel to be within walking distance to many of the Sydney attractions we wanted to visit. The beds were extremely comfortable, and the showers were fantastic. The room was very spacious and nicely appointed with black and white photos of Sydney¿s famous landmarks.”

Mar 28, 2007 by Anthony from Odenton, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Absolute best location & enjoyed the early arrival lounge.
• Slow elevators.

“Hotel has the best location of any hotel in the area. Less than 1 block from circular quay & 10 min walk to opera house & botanical gardens. Staff was very friendly & great views from room of the opera house. Hotel does have an early arrivals lounge for when rooms aren't available early in the day.”

Mar 25, 2007 by Kevin from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent hotel, great location at Sydney harbor.

“We had a wonderful stay at this 5 star luxury hotel.”

Mar 21, 2007 by Bill from Chino Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, location, location.
• Slow elevators, very small pool.

“Hotel location can't be beat - it is only a 3 minute walk from circular quay. Nice rooms.”

Mar 17, 2007 by Patty from Portola Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location. Nice, clean, decent view even of the city (not harbor).
• No refrigerator space without taking out your bottles that you sell.

“Would recommend it to friends. It is a big, business hotel, but we were just leisure travelers and it was great. The location is outstanding.”

Mar 10, 2007 by John from Honolulu, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was absolutely perfect, 1 block from the Sydney harbor/opera house.
• The only minor complaint was that there was no fan in the bathroom, so it got quite foggy.

“I absolutely loved the hotel. It could not have had a better location and the staff was friendly and very helpful. The furnishings were simple, yet luxurious with nice fabrics, materials and touches.”

Mar 9, 2007 by Leah from Camas, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location couldn't be better. We got off the cruise ship walked one block to the hotel. All the transportation we needed was within one block!
• It would be nice to have ice-makers on at least every 3rd floor. It took awhile to get ice to the room.

“This was a great hotel. It is an especially nice place to stay before or after a cruise since the port is about a block away. Everything we wanted was within a few blocks of the hotel, all the ferries and transportation. I would definitely stay there again.”

Feb 24, 2007 by Patricia from Forks, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The room was spectacular.
• Food & beverage service was bad.

“On the day I left they didn't show at a pre-arranged time to pick up luggage. I couldn't get service in the bar and the service in the only restaurant was not good.”

Nov 12, 2006 by Gladys from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Small room.

“Overall experience was good, location on harbor with easy access to transportation, staff was not eager to help. In hotel restaurant and bar pricey. Would recommend and stay there again.”

Aug 10, 2006 by Meg from Ogden, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic!
• Expensive.

“This hotel is located in one of the best areas of Sydney. It was beautiful.”

Aug 9, 2006 by Charlene from Roxbury, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• It was in a superb location.
• There was mold in the bathroom and a missing picture. They also billed us for the room and for unused bar items.

“We found the location to be ideal for walking around Sydney and catching mass transit. Other than the above mentioned items, we had a very nice stay. Oh, yes, we couldn't regulate the heat in our room at night. Being winter there, the heat came on and night and it got quite warm in our room.”

Jul 27, 2006 by Laurie from Issaquah, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Perfect location, comfortable bed, helpful staff, pleasant decor.
• Key card entry for floors in the elevator often did not work.

“I would love to win this hotel in Sydney again. We were treated lip VIP's, the room was large with a comfortable bed, lovely view. I wish the bathroom had a bathtub, the amenities were nice. It was the perfect location for us, one block from Circular Quay and the wharf. We walked to the Opera house, the park. Thoroughly enjoyed this trip.”