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User Reviews for Marriott Sydney Harbour

Research 107 user reviews for Marriott Sydney Harbour.

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30 Pitt Street, Sydney, Australia

Research User Reviews for Marriott Sydney Harbour (41-60 of 107)

Average User Rating: 9.0
User Rating Score:9.0
Cleanliness:[9.0] • Staff:[9.0] • Location:[9.5]
Based on 321 user ratings
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Mar 17, 2007 by Patty from Portola Valley, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Location. Nice, clean, decent view even of the city (not harbor).
  • No refrigerator space without taking out your bottles that you sell.

“Would recommend it to friends. It is a big, business hotel, but we were just leisure travelers and it was great. The location is outstanding.”

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Mar 10, 2007 by John from Honolulu, HI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location was absolutely perfect, 1 block from the Sydney harbor/opera house.
  • The only minor complaint was that there was no fan in the bathroom, so it got quite foggy.

“I absolutely loved the hotel. It could not have had a better location and the staff was friendly and very helpful. The furnishings were simple, yet luxurious with nice fabrics, materials and touches.”

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Mar 9, 2007 by Leah from Camas, WA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The location couldn't be better. We got off the cruise ship walked one block to the hotel. All the transportation we needed was within one block!
  • It would be nice to have ice-makers on at least every 3rd floor. It took awhile to get ice to the room.

“This was a great hotel. It is an especially nice place to stay before or after a cruise since the port is about a block away. Everything we wanted was within a few blocks of the hotel, all the ferries and transportation. I would definitely stay there again.”

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Feb 24, 2007 by Patricia from Forks, WA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The room was spectacular.
  • Food & beverage service was bad.

“On the day I left they didn't show at a pre-arranged time to pick up luggage. I couldn't get service in the bar and the service in the only restaurant was not good.”

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Nov 12, 2006 by Gladys from Los Angeles, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

  • Location.
  • Small room.

“Overall experience was good, location on harbor with easy access to transportation, staff was not eager to help. In hotel restaurant and bar pricey. Would recommend and stay there again.”

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Aug 10, 2006 by Meg from Ogden, UT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Fantastic!
  • Expensive.

“This hotel is located in one of the best areas of Sydney. It was beautiful.”

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Aug 9, 2006 by Charlene from Roxbury, CT
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

  • It was in a superb location.
  • There was mold in the bathroom and a missing picture. They also billed us for the room and for unused bar items.

“We found the location to be ideal for walking around Sydney and catching mass transit. Other than the above mentioned items, we had a very nice stay. Oh, yes, we couldn't regulate the heat in our room at night. Being winter there, the heat came on and night and it got quite warm in our room.”

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Jul 27, 2006 by Laurie from Issaquah, WA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Perfect location, comfortable bed, helpful staff, pleasant decor.
  • Key card entry for floors in the elevator often did not work.

“I would love to win this hotel in Sydney again. We were treated lip VIP's, the room was large with a comfortable bed, lovely view. I wish the bathroom had a bathtub, the amenities were nice. It was the perfect location for us, one block from Circular Quay and the wharf. We walked to the Opera house, the park. Thoroughly enjoyed this trip.”

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Jul 10, 2006 by David from Fairfax, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Every time we asked directions or anything at all, the staff went out of their way to be accommodating.
  • Nothing.

“Great location, great service.”

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Jul 4, 2006 by Melissa from Houston, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Great location.
  • Meals were very expensive.

“Great location near all the downtown attractions. Very clean and the staff was friendly and helpful.”

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Jun 12, 2006 by Jan from Benicia, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Upgraded service to Executive Level. Answers to all of my questions.
  • Nothing.

“Top location and service. Perfect bed and pillows. Beautiful views.”

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Jun 12, 2006 by Michaela from Naples, FL
Overall Rating: 1 User Rating Score: 1
Cleanliness:[3] • Staff:[1] • Location:[9]

  • Location is good and great view of the opera house from the right room.
  • The rooms were tacky, staff unfriendly.

“One tries to be objective in every sense of the way, however we traveled around Australia for 2 weeks and all our hotel stays were in the Marriott's. First stop Melbourne, the Marriott there was amazing, felt more like a 5 star then a 4. The staff there was incredible, we mentioned to the check in clerk, that we were celebrating our 30th Wedding anniversary and by the time we got to our room a complimentary bottle of champagne was awaiting us. We stayed for 7days and were made to feel wonderful and welcomed. So, when we got to Sydney Marriott Harbor Hotel, it truly was a big disappointment had to change rooms, the bathroom was unclean and we had a constant sound of water rushing through the walls. The second room was not much better. Ac fan was broken and made a terrible noise, the vent in the bathroom door kept falling out, the closet door would not close so the interior light kept coming on. In fairness to the hotel we were offered to move again and they did offer to send some one to fix the problems but it was so late at night, that we were to exhausted. The staff in general had a lousy attitude for a 5 star Hotel and our stay there was the most disappointing one. I am sure others have had a great stay, however this hotel is NOT on our recommendation list.”

1 of 1 people found this review helpful.
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Apr 29, 2006 by Monica from Canada, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent location, friendly & helpful staff, Concierge service is great !
  • Internet should be free!

“The lunch & dinner buffets are great! Maintenance response is very fast. Concierge is very friendly and worked very hard to get me tickets for the Opera House. Internet should be free! It cost $5 for 30 minutes. Sometimes I only want to check if I have email and if not, I only need 2 minutes. Lots of hotel offers free internet and I feel a hotel like the Marriott should definitely offers it for free!”

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Apr 26, 2006 by Jeanette from San Francisco, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Perfect location right by Circular Quay.
  • This room was smaller than the one we had 2 weeks earlier.

“Friendly staff (although they never did bring the razor I asked for), beautiful location with potentially great views from your room. You can walk to shopping, food, and transportation from here.”

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Apr 23, 2006 by Ellen from New York, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location--just steps away from Sydney Harbor.
  • Very large surcharge for slow Internet access.

“Very nice hotel in a great location. I would recommend the hotel highly--we had a lovely room with a view of the Sydney Opera House. The only thing that put me off was the Internet surcharge which I thought was quite exorbitant.”

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Apr 21, 2006 by Gary from Soddy Daisy, TN
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Location
  • Poor operating lifts {elevators}

“Excellent staff. Nice rooms. Great location.”

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Apr 12, 2006 by Jeanette from San Francisco, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Beautiful room, great bathtub, so comfy bed, nice view, great location.
  • Concierge recommended a very average restaurant to us, ok food, bad service.

“Loved it, I would absolutely stay again.”

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Mar 27, 2006 by Bonni from Valencia, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Executive club room if you upgrade.
  • No free internet access.

“Very convenient location within easy walking distance of the Rocks area and Circular Quay (where ferries and cruise boats leave). We upgraded to an executive room for $99 AUD and the executive level is great. Good breakfast and light dinner food as well as wine, etc in the evening, all complimentary as well as great views of the Sydney Bridge on one side and the Sydney Opera House on the other side.”

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Mar 22, 2006 by Cherie from Grayslake, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The location, fitness equipment and bedding at this hotel were fantastic.
  • The fitness center was far too warm and the restaurant way too expensive.

“I loved this hotel! It was very convenient to the harbor. The room was clean and comfortable. The bed was comfy. The fitness center was well furnished. I only wish that the air conditioning worked better in the fitness center. It was way too warm to be comfortable. The hotel restaurant was very good but extremely expensive. However, there are many great restaurants within walking distance.”

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Mar 8, 2006 by Bill from Key West, FL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Perfect location and comfortable beds.
  • Not enough drawer and closet space.

“This is a great hotel for American business travelers.”

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Feb 24, 2006 by Cindy from Kailua Kona, HI
Overall Rating: 1 User Rating Score: 1
Cleanliness:[9] • Staff:[2] • Location:[9]

  • Comfortable bed.
  • The management staff, concierge and desk staff were rude and unhelpful.

“This is a very fancy hotel. Most of the staff were snobbish and unhelpful. Our room service man, Ming, was nice as were some of the bellhops. This was a horrible, degrading experience.”

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Feb 23, 2006 by Sue from New York, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Decor and location.
  • Restaurant, a little too stark for my liking.

“Excellent choice. Would definitely recommend to other visitors to Sydney and would stay again on our next visit.”

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Jan 7, 2006 by Np from Round Rock, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Great location, knowledgeable concierge and staff.
  • Spa was just mediocre.

“We stayed for 9 nights and it was a great location in the Circular Quary area, with easy access to all trains/buses/ferries. Beds were wonderful and rooms were very clean. Concierge was very knowledgeable and helpful.”

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Dec 2, 2005 by Perry from Stamford, CT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location, friendliness and a great deal.
  • Fees for local phone calls.

“I don't think you can out do this hotel even comparing it to the Shangri-La or the Four Seasons. Room service is superb and quick. Everyone is so helpful and friendly. The fitness room is quite good too. Didn't try the restaurant though.”

1 of 1 people found this review helpful.
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Nov 12, 2005 by Douglas from Keaau, HI
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

  • The hotel was very clean and beautiful.
  • It seemed more for business travellers than leisure.

“This hotel was amazing. It met my expectations and exceeded it. It was in a beautiful part of Atlanta, the staff was friendly, and the room had everything a person could ask for. Words can not describe the view from our room of the city!”

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Oct 13, 2005 by Susan from Greensboro, NC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent customer service.
  • View was blocked by another building.

“Very enjoyable stay, Excellent customer service and great location.”

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Aug 25, 2005 by Eric from New York, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Perfect location. 5 stars all-around.”

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Aug 18, 2005 by Tony from Hong Kong, TN
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Great room overlooking the Opera House
  • Did not have my confirmation on check in

“Great hotel - good staff - great room. Location superb.”

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Aug 15, 2005 by Linda from Fernandina Beach, FL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Hotel staff friendly and helpful. Good location.
  • Would like to see better wine and higher level food and canapés served in executive lounge.

“Overall very satisfied with the hotel. Lunch on Saturday was a challenge. Short of staff in lobby level restaurant and other restaurant closed.”

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Aug 2, 2005 by Kim from Pleasant Hill, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • fabulous location, excellent rooms and staff, wonderful
  • charged for internet access(even as gold member)

“Great hotel!! super location with great rooms and wonderful, helpful staff. The upgrade to the business lounge is a MUST. I would highly recommend this hotel to anyone and will return when in Sydney.”

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Jul 21, 2005 by Joan from Sarasota, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location was fabulous and the views of Sydney Harbour are breathtaking.

“We arrived at 7 am after an all night flight and we were able to check into our room; which was very helpful and considerate.”

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Jul 6, 2005 by Paula from Virginia Beach, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • beautiful suites, awesome staff
  • 1 restaurant, too expensive

“Beautiful, staff who are knowledgeable and courteous. they need a laundry facility, it cost me $33 to wash one load of laundry. need another restaurant, which is not as pricey/ in general, would recommend to anyone.”

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Jun 27, 2005 by Mike from Arlington, VA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • great rooms great location
  • tv selection is horrible

“5 star all the way for the price best value in sydney, GREAT pool and spa”

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Jun 13, 2005 by Amanda from Colorado Springs, CO
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Views were spectacular. Rooms were spacious.
  • Nothing comes to mind.

“Great location...could walk to great shopping. Hotel is very luxurious...spacious rooms and lobby. Staff is very friendly and helpful.”

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Jun 2, 2005 by Leslie from Forest Hills, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location staff and room were fabulous.
  • I totally loved the hotel.

“The Marriott Harbour is centrally located to Circular Quey, the Opera House, the Rocks and shopping. Friendly staff and knowledgable concierge made the stay extra special. The room was bright, clean and overlooked the Sydney Bridge. I would recommend this hotel to friends, family and colleagues.”

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Jun 2, 2005 by Jody from Chanhassen, MN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very nice hotel in a great location.

“Hotel is just over a block from the train station and Circular Quay - very convenient. We checked in with no problems and our room was very nice. We had great service from all the staff and enjoyed our stay. A Post (post office) store and the Alpha Cafe (great for inexpensive breakfast) are located adjacent to the front entrance and are very convenient. We recommend this hotel!”

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May 28, 2005 by Kelley from Carmel, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location was perfect. Excellent staff. Clean comfortable rooms.

“I would highly recommend this hotel. I could not find anything that was negative. Everything about this hotel is perfect.”

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May 24, 2005 by Wendy from Dearborn, MI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was awesome!

“The hotel is in an ideal location, the staff is top-notch, and the rooms are beautiful and clean. I would definitely stay at this hotel again!!”

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May 23, 2005 by Tricia from Roslindale, MA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

  • Good location. Clean Rooms.
  • Service was terrible. Rooms very small for a 5 star hotel.

“Hotel is in a great location for tourists. Right near Circular Quay and The Rocks. Rooms were clean and neat. One complaint was that the service was terrible. Took an hour for someone to bring ice to the room. Another time it was an hour and a half for towels. Staff is very friendly though.”

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May 21, 2005 by Sally from Las Vegas, NV
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • left items in drawer by mistake, not returned after I realized it

“The check in was wonderful. They let me use early guest lounge which had everything from showers, snacks, coffee, internet and tv.Room itself was wonderful, loved the bubble bath and soak tub. Very safe and best area to stay in Sydney, next to Circular Quay and all transportation.”

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May 16, 2005 by Marianne from Leidschendamnetherlands, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Requested no smoking room harbor bridge view was granted! Excellent service,will definitely bid again.

“The room was very nice, confortable beds and bathroom with all usual amenities, ironing board etc, coffeemaker with tea, milk, coffee. Breakfast buffet a bit expensive for Aus$ 32.- p.p. In the direct neigbourhood many places for breakfast with reasonable prices. Hotel has special offers in Icons restaurant for lunch or dinner. Food was very good at Icons.”

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May 11, 2005 by Brian from Honolulu, HI
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

  • It's location within the harbor area. Our room overlooked the bridge.
  • Everything in the hotel itself was very expensive!

“It is a beautiful hotel in a great location with a very friendly and attentive staff.”

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Apr 25, 2005 by Graeme from Ak, MS
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Extremely convenient location
  • Room rather small for 5star with king size bed with one side against a wall.

“For a five star experience at a bargain price you cannot go past the Marriott Sydney for location, quality and service.”

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Apr 21, 2005 by Z from Ellensburg, WA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location

“One of the best lactions in Sydney. Close to the Opera house, shopping, and parks. Would reccommend to anyone. ”

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Apr 21, 2005 by Ainsley from Enfield England, UT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • overall service levels were first class! great attention to detail.

“Great location near Circular Quay,The rocks", Sydney Opera House, Harbor Bridge. Standard of rooms were absolutely of 5* quality. Staff were of the highest quality.Entertainment in "Macquarie lounge" was great most nights.Gym, pool and sauna facilities were all clean, modern and a delight to utilize."”

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Apr 2, 2005 by Trevor from Perth Australia, AK
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Good location but don't think that you will get a room with a view. Great gym
  • Lifts very slow and not a very good view from window

“Excellent location,clean rooms,expensive drinks and wouldn't have stayed there.”

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Mar 31, 2005 by Wendy from Ypsilanti, MI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location was really good
  • Shower had a bit of a smell to it

“Overall, a good hotel if you can get it for a decent price. Very convenient location to Circular Quay and majority of Sydney tourist attractions.”

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Mar 31, 2005 by Linda from Kailua, HI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Great harbor location one block from the ferry terminals. Excellent value. Beautiful hotel.
  • Concierge gave misinformation resulting in wasted time.

“Best location close to ferry terminals, bridge and opera house. Beautiful hotel and lobby. Lovely room with king bed and view of the bridge! Nice antipasto early buffet priced at $14.50 AU. Definitely would stay again.”

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Mar 15, 2005 by Thomas from Honolulu, HI
Overall Rating: 8 User Rating Score: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

  • Location, location, location.
  • It did not fix a leak apparently coming from the fridge.

“Pleasant hotel, nice location, good, friendly reception desk. Initially gave us a room with a view but it was smelly (smoking room) though we requested a non-smoking room. A room was not available ready when we arrived from the cruise ship but we arrived three hours prior to checkout time. They do have a room for early arrivals which was helpful.”

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Mar 14, 2005 by Adel from Sarasota, FL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Nice view from the 18th. floor. Response to requests was prompt and courteous
  • Nothing stands out in my mind.

“The room was clean and spacious. The view was nice; we could see the water and the bridge. Hotel staff were able to check us in mid-morning, well before check-in time. They also graciously accommodated our wish to stay an hour past check-out time.”

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