User Reviews for Crowne Plaza Hotel Jerusalem

Research User Reviews for Crowne Plaza Hotel Jerusalem (1-4 of 4)

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Nov 21, 2009 by Lizzy
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[10]

• Great view.
• Not much!

“The Crowne Plaza Jerusalem may not be the King David Hotel, but as international hotels, this one is fantastic, it's ultimate highlight being the peaceful, colorful view of the city of Jerusalem. I wouldn't live there, but the stay was pleasant. Cleanliness isn't entirely thrown to the wind, but it could use improvement, which is probably why they are renovating it, and overall cleanliness is fairly good as far as oversees amenities go. The bathrooms are different than standard western restrooms, but are clean and very functional, as well as pretty. If you are staying in Jerusalem, especially as a second time visitor, and are looking for something unique, I suggest this hotel. Jerusalem in itself is a beautiful place; this hotel, bar none, has the most incredible view of a city I've ever seen in my life from a hotel balcony and is a gem in the Jewel City, Jerusalem.”

Mar 27, 2008 by David from Chalk Hill, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[7]

• Courteous, friendly staff and well located situate on a hill looking eastward toward Jerusalem with great views.
• Renovation is long past due. Main restaurant is currently being reconstructed and dust is all over the place.

“Remodeling and refurbishment should have started five years ago. Carpets are shop-worn. Repair and maintenance have not been to the standards of a four star operation. Windows and mirrors are quite dusty and dingy. It appears as though owners of this franchise operation maximized on the depreciation schedule and are now trying to play catch-up in the execution required to keep status and performance required with a world-class 55 year-old hospitality brand known as Holiday Inn. If the place is not dramatically improved in the next two years, I would void the franchise agreement if I were Holiday Inn.”

Jan 7, 2008 by Joyce from Riverwoods, IL
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Nothing.
• Dirty, dilapidated room.

“The staff could not have been less welcoming if I were staying there for free. Just showing up a the lobby restaurant we always had the feeling that the staff hated their job and resented having to serve us. Our room was maintained poorer and poorer as our stay went on.”

Jan 2, 2008 by Joyce from Deerfield, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• Surly staff and dirty, horrible rooms.

“The staff could not have been less interested in having patrons if it were free. Just ordering coffee was too much effort for them, let alone ordering anything else! The room was shabby and supplies were not replenished. Horrible television choices and terrible, uncomfortable bedding and pillows. I would recommend staying anywhere else in Jerusalem than here.”