User Reviews for Waterfront Hotel

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Dec 2, 2008 by ?????? from N.Ireland
Overall Rating: 1
Cleanliness:[10] • Staff:[1] • Location:[10]

• I liked the location which was very good. And was clean.
• Staff had no manners.

“I have to say that the rooms were very clean and tidy. But the next morning the bad manners from the front desk I got was dreadful to say the least. In market conditions like this I don't know how you manage to get people to stay in your hotel, and I can reassure you that I will never be back in that hotel ever again. I never even ate any breakfast, and to be quite honest I could have got myself a really nice place in Galway city for that price. I have worked in the hotel industry a long time myself and was a bar manager, and you know as well as I do that the key to keeping customers in been nice and friendly. I can assure you that I will not be back in the hotel again, and my girlfriend won't be back in it again either or her family.”