User Reviews for Kempinski Hotel Atlantic Hamburg

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Aug 5, 2006 by Helga from St. Louis
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[7]

• The hotel staff was wonderful, they brought us a fruit platter after we requested a room change after check-in, very nice.
• Having to pay a hefty fee to use the pool.

“This is a very old hotel, the rooms are nice but the bathrooms are tiny with no room for toiletries. The hotel provided personal care amenities could be of a higher quality. We stayed in two different rooms, both had dirty and torn room darkening drapes which is unacceptable at this price. The hotel has a pool but you have to pay approx. 20 Euros to use it, big disappointment. The hotel staff was very attentive, however, the dining room staff at breakfast was less so. I would never stay there again. ”

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