User Reviews for Royal Saint Lucian

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Jan 6, 2008 by Paul from guernsey
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[8]

• Beach.
• Service.

“The overall demeanour is tired and in need of upgrading. They say they pride themselves on the quality of service in the food and beverages department but this was frankly deplorable. Waiting times were extreme to say the least and orders, if they arrived at all, were often incomplete and of poor quality. On making a complaint about the service at reception I was told that all managers were too busy to see me. However, the number of complaints from residents both from the US and UK made for some interesting discussions on the beach! Be aware that the Virgin Atlantic air crew also stay here and tend to take over beach, pool area, bar and anything else they can and are often quite rowdy. On one particular evening the captain demanded a bowl of peanuts at the bar. The barman duly placed several bowls evenly spaced out on the bar counter. Said captain then promptly snatched the bowl that was placed in front of me without even a by your leave. If he was that hungry why didn’t he take the bags of Pretzels from the aircraft he’d just landed? Passengers from visiting cruise liners also seem to be given priority over the beach facilities so the service deteriorates even further.”

Mar 26, 2005 by Nicole D. from Maine
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptional service, great beach & location. PERFECT!!!
• None

“We spent a week here on our honeymoon and it was awesome! We debated between this hotel and the other Rex hotels which are side by side on the beach, and we're sooooo glad we chose this one. It is well worth the extra money to stay at this hotel. The r”

5 of 6 people found this review helpful.