User Reviews for Crowne Plaza Europa

Research User Reviews for Crowne Plaza Europa (1-20 of 28)

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Aug 24, 2008 by Patricia from Portland, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Breakfast ordered to the room was excellent.
• Old fashion decor from 1980's.

“This hotel is an excellent choice for the business traveler. It is worth ordering breakfast in your room and looking at the view of Brussels and the common market in the early morning.”

Jul 20, 2008 by Michael from Bridgeport, CT
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[8]

• Superb, professional & cosmopolitan staff.
• Traffic & train noise level, even on top floors; challenging to access by car.

“Great location for any business traveler needing to be close to the heart of European headquarters. Easy accessibility by subway. Superbly professional and friendly staff.”

Apr 16, 2008 by Winston from Seattle, WA
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[5]

• Bathroom up to star quality (4 stars).
• Bed, carpet, furnishings, cleanliness of room outside of bathroom at 2-star level. Poor quality.

“This is definitely not a 3 or 4 star hotel. The bathroom was very nice, and at 4-star quality, but the rest of the room was not. The bed mattress was very old and not comfortable, the bed linens were often dirty. The non-smoking room we were in was saturated with the odor of cigarette smoke - it must have been embedded in the carpet, wallpaper, drapes, and ceiling. This should be a 2.5 star hotel at best.”

Mar 28, 2008 by Aung from Florence, AL
Overall Rating: 8
Cleanliness:[5] • Staff:[5] • Location:[4]

• Location is just OK.
• Location is not ideal for tourist.

“The hotel staff is kind of helpful but unable to offer me the King Size bed in the Non-smoking floor. He said it is not available surprising in a big hotel. He also said that child bed is unable to offer due to security purposes.”

Mar 24, 2008 by Jesse from Plano, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Clean and friendly.
• Far from city center, but metro helps

“Good price.”

Mar 18, 2008 by Al from Tamarac, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Nice size room.
• Remote location from downtown.

“Good hotel with helpful friendly staff. Large room. Restaurant prices too high to try. Business area with some reasonable restaurants and bakeries within 3-6 blocks, but downtown area is a 1/2 hour walk or 6-7euro taxi. Train station near, but not the right train station to go anywhere else easily.”

Mar 17, 2008 by Mlb from Secaucus, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location relative to business.
• Non-smoking room filled with cigarette smoke through poor ventilation or joined rooms.

“Adequate for European standard.”

Aug 30, 2007 by Robert from Demarest, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very nice room. Friendly service.
• Kind of far from the city.

“Excellent accommodations at an excellent price.”

Apr 28, 2007 by David from Juneau, AK
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[6]

• Friendly helpful staff.
• Quality of room service meals was disappointing and the room had facilities for making only instant coffee.

“A pleasant hotel with very professional and helpful staff. Although located in the eon district of the city there is a metro satiation sited directly under the hotel and it is a short (10-15 minutes) walk to the park van Brussels and a bit longer walk (15-20 minutes) to the grand¿ place. These destinations are also two and three metro stops respectively from the hotel. While the breakfast was good the room service food was disappointing. I was sorry to see that the "coffee maker" listed among the room's amenities was only a water heater and hence would make only instant coffee.”

Jan 10, 2007 by Jim from Vancouver, BC CA
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[8]

• Location.
• Outdated decor and facilities, no gym, old bathroom.

“Disappointing room despite a nice lobby. Even the elevators seemed old! Definitely needs a makeover. will not stay there again.”

Jan 6, 2007 by Anna T. from Acworth, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

• Very comfortable bed. Nice and clean everything. Awesome location, right above subway.
• The bar/restaurant is very pricy.

“Very comfortable bed. Nice and clean everything. Awesome location, right above subway.”

Jan 3, 2007 by Jim from Vienna, VA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• Proximity to metro - right next door.
• No hot water on morning of check out. Entire hotel. No apology.

“Nice hotel. Comfortable. Starting to show some wear and tear. Good location if you like to take metro transit or walk. Taxi option also available but did not utilize. Not located in center of city attractions but accessible to all of them. Caution- two taxis used to get to hotel from train station. One fair was 1/2 the other - clearly, an overcharge/rip off.”

Jan 1, 2007 by Judith from Stamford, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• This is very conveniently located at maakbeek stop from Brussels' train station out of metro # 1a and 1b.
• No comment.

“The hotel is near center which is good for those on business trip and also good for people on vacation location are superb.”

Dec 9, 2006 by Dan D. from Yellow Springs, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Concierges were outstanding.
• No microwave or fridge (except minibus).

“I was disappointed. I had looked at that hotel on orbits and it was rated 3 stars.”

Dec 6, 2006 by Bubu Edward D. from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, good front desk staff, good concierge, safe.
• Small closet, only 2 pillows compared to other renaissance hotels of same category, prefer diff style bathroom, need safes in room.

“Good hotel for the money. No major complaints.”

Aug 30, 2006 by Matt from Minneapolis, MN
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[6]

• The price was great.
• The construction noise around the hotel was very loud.

“Overall we had a pleasant stay at the Crowne Plaza. The rooms were a little worn, but well kept and clean. It was quite a few blocks from the major site seeing locations, but it was conveniently above a metro station which gave us easy access to what we wanted to see. The construction sites and train station next to the hotel was quite loud and my assumption is that is why the price was so right. All in all it was worth the money spent.”

Aug 23, 2006 by Ck from Bellevue, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean, good value.
• Far from the city center.

“Clean, close to subway, and close to far from city center.....”

Aug 16, 2006 by William from Plainsboro, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Coffee maker came with hot chocolate.
• Room smelled of cigarettes.

“A great weekend, if you don't mind riding the metro (or walking a long way or taking a cab -- especially after the metro shuts down around midnight) to wherever you want to go. The EU area buttons up pretty tight on the weekend. But Brussels is a compact town, so chances are you're not really as far from where you want to be as you think.”

Jul 28, 2006 by Steve from Huntington Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly hotel staff.
• Nothing.

“The hotel is located near many of the E.U. buildings in the business district and has a fantastically knowledgeable and friendly staff. It is also conveniently located near the metro.”

Jun 26, 2006 by Chad from East Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean Rooms.
• Location was difficult to find.

“Nice small clean room.”

Jun 1, 2006 by Anna from Amsterdam Netherlands, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, good location (3 minutes with metro to city center, 20 minutes walk), very nice and helpful staff.
• Windows couldn't be opened, bed and pillow were a bit like concrete, noisy airco/heating.

“For the price we paid ($45 per room per night) it was perfect, good location, nice clean room.”

Apr 24, 2006 by Chris from Simi Valley, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Nice front desk staff; good location for business.
• Rooms were dated and not worthy of four stars.

“The front desk staff was very professional. The hotel was located near the UN building; good for business and reasonable for tourists (2 stops by subway from down town). The rooms were a little dated.”

Mar 2, 2006 by Zvika from San Francisco, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• Beautiful rooms, very friendly staff.
• Exercise room in bad shape, Internet in rooms expensive and didn't work anyway.

“Typical nice crown plaza, great rooms, comfortable beds, easy transport to tourist center and to the airport and small exercise rooms with shoddy internet connection.”

Jan 5, 2006 by Jignesh from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The location was excellent, very near the metro.
• Room not modern, old furniture, wallpaper, paint.

“Great place to stay due to the convenience of the metro. The rooms were in poor condition. The furniture looked aged and the walls and bath tub looked quite used. Also, the walk from the metro station to the hotel a bit seedy should put in more lighting in the small tunnel.”

Sep 1, 2005 by Bob from Blaine, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Good facilities
• Location was not very central

“It is near the Metro Malbeek station.”

Jun 16, 2005 by Eduard. from Arlington, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Did recognize my elite status in the Priority Club regardless of the price paid.
• The location was in a business district, desolate in the weekend.

“Great Hotel for price paid. Did receive and upgrade and free drink vouchers. Hotel is located in the middle of the European Parliament Quarter, and because we were there over the weekend, it was quite desolate. But the Metro station was underneath the hotel, with easy acces to all of Brussels. Room was comfortable and clean, as was the bedroom. The decor could do with an upgrade, but was not distracting. Staff vas friendly and efficient. One of the better hotels I stayed at.”

Jan 6, 2005 by Michael from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Friendly, helpful staff, good food in the the restuarant.
• The price I paid was exactly what the hotel charged, but I did not get points

“Great location, nice hotel, very friendly, helpful staff.”

Dec 1, 2004 by Kendrick C. from Twin Falls
Overall Rating: 3

“That was not a 4 star hotel. At best a 3 star. The room was old and furnishings and trim were damaged. The bathroom was very nice, but I didn't spend most of my stay in there. There was also loud and early (7 am) construction right next to the hotel. Even on a Saturday. The staff were very friendly and helpful, otherwise the stay would have been a complete disappointment.”