User Reviews for Hilton Amsterdam

Research User Reviews for Hilton Amsterdam (1-20 of 42)

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Jun 12, 2009 by Paul from San Diego,CA
Overall Rating: 8

• Rooms were great.
• Location.

“The hotel is very nice, even for a Hilton. The beds were comfortable and the property is in good shape.”

Apr 6, 2009 by Sherry from Vernon,Canada
Overall Rating: 9

• Service was superior.
• Internet was expensive.

“Internet was extra, but service, cleanliness etc. were great! They overbooked the hotel on first night and
suggested us another equal hotel. Two personal letters of apologies arrived and when we arrived back the next day, they offer us a Club Level room with complimentary snacks, breakfast, spirits.”

Dec 3, 2008 by Pat from Stamford,CT
Overall Rating: 8

• The hotel was in an amazing location. Very nice people and super friendly staff.
• The beds were way too small.

“This was a great hotel. I liked the location, the staff was great and it was extremely safe.”

Sep 7, 2008 by Sandy from Fairfax, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and neighborhoods were super.
• Rooms were a little dated.

“Rooms were a little small but hotel generally was great and location was super, if you don't want to be in the noise and turmoil of the Central District. But still close and convenient to public transportation.”

Aug 20, 2008 by Paul from San Ramon, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[4]

• Great staff, spoke perfect English.
• Too far from the real Amsterdam. Could not walk anywhere.

“Great staff, spoke perfect English, knew places that we would like. The rooms are nice and quiet. Internet access is very expensive and there is no wireless.”

Jul 21, 2008 by Indu from West Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very quiet, good location, friendly staff.
• Internet ought to be free in room.

“Nice and clean room with all amenities but could be pricey.”

Jul 10, 2008 by Sara from Greenwood, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Was pretty fancy.
• Was further from downtown Amsterdam and bus lines than I had hoped for.

“Was typical Hilton fancy, but not as central as we had hoped for.”

Jul 8, 2008 by D from Greenwich, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Nice hotel, convenient location to Museumplein, beautiful canal views, quiet location.
• Cafe services was slow.

“We liked this hotel and would stay again. We liked the location - near Museumplein, on a canal, but because it is in a residential area it was serene. Overall service was excellent. Private car to Schiphol airport was 35 Euros, which seemed reasonable.”

Jun 27, 2008 by Taurin from Apo, AA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great lobby and service.
• Parking cost (50 dollars).

“Very nice hotel. I would have expected to pay a lot more.”

May 28, 2008 by Natalie from Alexandria, VA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[6]

• Good Shampoo and lotion.
• Staff entered room several times to check and stock minibar even while we were sleeping.

“The hotel was pretty average. Maybe a little above average for Amsterdam, but average by US standards. We were disturbed by the staff multiple times during our 1 night stay. Is it really THAT important to check the minibar (especially before 10am)?! The location was not great as it was a pretty good hike to anything. It was pretty close to a tram stop (a block or two away as I recall). The room was clean. I would not spend the money to stay here again.”

May 14, 2008 by Klista from Trophy Club, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Had a nice junior suite, large room with lots of drawer space.
• The food prices were way too expensive 9.00 USD for a glass of club soda and 27.00 USD for continental breakfast way too much!

“Nice hotel in a quiet area of Amsterdam. Rooms are nice and large. They have a very friendly staff.”

May 13, 2008 by Ariel from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great/friendly staff, big/comfy room, fantastic canal view.
• Not much really.

“Great location, beautiful setting, great staff.”

Nov 15, 2005 by Anders from Oslo, MA
Overall Rating: 4
Cleanliness:[10] • Staff:[8] • Location:[3]

• Nice bar and outdoors areas.
• Small bathroom and horrible location.

“This is a standard Hilton hotel with all facilities. It's supposedly a five star hotel even though I can't tell what gives them the star extra. The location is not good as you have to walk 20-30 minutes to the lively restaurant area of Amsterdam (Leidseplein) and then further 20 minutes to the central station. If you're in Amsterdam for a weekend and want to see the city I'd rather stay at another hotel, but if you want privacy and a nice garden this is a good choice.”

6 of 6 people found this review helpful.

Nov 11, 2005 by Barry from Chapel Hill, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Quiet and safe neighborhood. Ten minute walk to great food and shopping.
• The restaurant, bar, and coffee shop are all a bit pricy.

“Great hotel when the weather is good for walking. As the cold sets in, you have to be prepared. To bundle up and fight the wind. Elements to get to restaurants, stores, etc. by foot or to reach a public transportation stop. Our room had a great view of the canal and beautiful homes across the way. Comfortable beds, hard to get out of them in the morning.”

2 of 2 people found this review helpful.

Nov 10, 2005 by George from East Greenwich, RI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• The accommodating staff, particularly the concierge services.
• It's within walking distance to the museums but for everything else a taxi or trolley was required.

“Many hotels offer free "extras" in all rooms such as high speed internet access, etc. Hilton does not. They have a charge for everything, including changing dollars to euros (at a bad exchange rate to begin with). However, the front desk and concierge personnel were friendly and cooperative -- they couldn't have been better. Our room was on the first floor in front, with no view of the picturesque canal, and no matter how we adjusted the thermostat it was too warm. No upgrades were available even though we were both members of the Hilton Honors program. In contrast, we had stayed at the Athens Hilton a week earlier, booking the room with Hilton Honors Points, and our room was modern, comfortable and upgraded to a high floor overlooking the Acropolis. ”

1 of 1 people found this review helpful.

Oct 31, 2005 by William from Seattle, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[5]

• Rooms are large and comfortable. Beds are very comfortable.
• The location is out of the city center.

“The hotel is very comfortable and the staff is attentive and welcoming, but the location is just not well suited for a leisure traveler. It is a great hotel for the business traveler.”

1 of 1 people found this review helpful.

Oct 29, 2005 by Robert from Grayslake, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Nice neighborhood.
• Location too remote from city center.

“Typical American hotel, no Dutch charm. I could have been anywhere in a U. S hotel had I not known that I was in Amsterdam, Netherlands”

Oct 22, 2005 by Rick from Chicago, IL
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[3]

• Clean, very nice facility.
• Small rooms.

“The hotel and the grounds were beautiful. Nice garden and restaurants. Staff was very friendly and accommodating. Rooms, while small according to US standards, were efficiently situated. Highly recommend this hotel if you don't mind being out of the center city area.”

1 of 1 people found this review helpful.

Oct 22, 2005 by Mark from Portland, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The service of the front desk personnel.
• The price of the mini bar.

“Although my stay was brief, my overall experience here was excellent. Mainly because the staff were very helpful and very professional.”

1 of 1 people found this review helpful.

Oct 13, 2005 by David from Chicago, IL
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[4]

• Clean, nice rooms.
• Unfriendly, incompetent staff.

“They wanted a credit card upon check in for incidentals, of course. There was some problem with their system and they went through three of my cards before it finally worked. Well, obviously it was their system and by the time they were done, they had put holds in excess of $1500 USD on my cards. I found this out because everywhere I went in Amsterdam my cards were being declined.”

Oct 8, 2005 by Ted from Mayville, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Superb location, wonderful and helpful staff, great gymnasium.
• Gymnasium cost was an additional 15 to 20 Euros per day.

“The Amsterdam Hilton is located in one of Amsterdam's nicest neighborhoods. The rooms were Euro chic, highly functional and sleek without feeling fancy. The staff was superb, especially in the dining room. The gymnasium was awesome, except for the high daily fee. I would stay here again.”

1 of 1 people found this review helpful.

Oct 4, 2005 by Max from Northridge, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[5]

• Well maintained.
• Location.

“A clean hotel that is in the middle of nowhere.”

Oct 3, 2005 by Rhonda from Highland Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Bedding was lovely and outside patio for drinks was nice.
• On the outside of central district, not in as I thought it would be.

“Hotel was nice, food service for breakfast was very nice and it was in a safe neighborhood. All in all we were pleased with the hotel and the staff.”

Aug 21, 2005 by Karen from Fort Lauderdale, FL
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[5]

• Quiet, upscale residential neighborhood with good restaurants
• A few miles from downtown tourist area

“good hotel - modern and clean - nice neighborhood but a distance from sights. it would not be considered a 5* hotel in the US -a business man's and tour group hotel- but itwas quiet and comfortable. for the money, the Marriott is a better deal and should be the same * rating and is walking distance to sights.”

Aug 18, 2005 by Sandra from Claremont, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the hotel. Setting is beautiful. Staff extremely helpful & friendly.
• It was perfect, nothing to complain about.

“The hotel and its location far exceeded our expectations. The room was very attractive and had a splendid view of the city. The staff went out of their way to make us feel welcome and helped us become acquainted with the city. We love to return sometime in the near future.”

Aug 4, 2005 by Tom from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, trendy, great area of town

“Between the friendly staff, the smartly appointed rooms, and the quiet and upscale area of the city, the hotel was a perfect 10. I would highly recommend this hotel to anyone.”

Jul 27, 2005 by Melanie from Burlington, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great hotel Best staff I've ever encountered

“Amsterdam Hilton had the friendliest staff I've ever encountered. The concierge even went to a store to buy my grandson diapers when he ran out. It is walking distance to the Rijks museum which also is a location to get the hop on hop off canal bus. Highly recommend”

Jun 8, 2005 by James from Dayton, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• First class. good location, 5 stras
• EVERYTHING was extra cost

“A real 5 star hotel, clearly great for American businessmen, but you probably can't afford the XTRAS and everything is extra - unless you are on an expense account. But good location and no need to buy the extras at the hotel, go out on the town.”

May 30, 2005 by Charles from Longmont, CO
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[6]

• the staff were great and the bed was comfortable
• location was NOT city center as promised

“Hotel was great. Staff excellent, facility modern and clean. Bed was great. ”

May 26, 2005 by Andrea from Williamsville, NM
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[7]

• The hotel was a nice place to relax after a long day of sightseeing
• The hotel was not close to the action, although not far by tram

“The hotel was in a very nice and quiet neighborhood. Again, it was not close to the action but was about a 12 minute tram ride. The staff is very friendly and their knowledge of the English language was very good. We had a very nice room overlooking the canal. We left a pair of trousers there and the housekeeping staff found them with ease and is returning them to us.”

May 21, 2005 by Earline from Danville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was exceptionally friendly and helpful. Went out of their way to be helpful.
• The mini bar and breakfast buffet was too expensive. We were allowed to order off the menu and that problem was solved. We just don't like buffets.

“Located in a quiet neighborhood, you could not hear a sound at night. The staff was wonderful. Even though it was far from town, we walked a block and caught the tram so it wasn't a problem. We felt very safe in this hotel. I didn't even use the safe. I knew my belongings were perfectly safe and they were.”

May 20, 2005 by Daniel from Greenville, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The advise on what to do, places to go, and things to see. The cleanliness of the rooms.
• We stayed an extra night and they did not honor the room rate that gave us.

“Great view if you're facing the canal, great breakfast buffet, and courteous service from all the staff.”

May 15, 2005 by Victoria from Westford, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• excellent attitude and friendliness
• not close to city center, but convenient to the tram

“Elegant residential neighborhood, excellent location on the canal. Luxurious hotel, staff very courteous and helpful at all times. Highly recommended.”

May 14, 2005 by Lou from Bath, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful clean hotel with great view and helpful staff.
• Could be better location and have more amenities like pool / health club.

“What would be expected from a five star hotel in a major city!”

Apr 25, 2005 by Scott from Honolulu, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• the staff
• The location is far away from any stores and the store in the hotel has nothing and is closed at noon

“The hotel is not in the center of amsterdam but there is a tram service which is two blocks away which runs to the center on a very frequent basis. They do rip you off for internet access. ”

Apr 24, 2005 by Tami from Oak Creek, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Staff was friendly and helpful. Rooms were clean, but smaller than other Hilton rooms in the US.
• The location could have been better. A little further out from the city than we would have liked, but only a couple blocks from the transit line.

“We are definitely going back to Amsterdam! However next time, I think we are going to try getting a hotel a little closer to the center of the city. ”

Apr 8, 2005 by Christopher from Norridge, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Fantastic Hotel. Short walk to EVERYTHING that you want to see. 5 Star Hotel for 2 Star Price.”

Apr 6, 2005 by Diane from Batavia, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We liked everything about the hotel! It was perfect for our needs and the price was right!
• There was nothing that we disliked.

“From the moment we walked into the Hilton Amsterdam, we felt like we were getting the royal treatment! Everyone from the reception desk staff, bellmen, concierge, and housekeeping were friendly and very willing to help in any way they could. The location was perfect. It is in a very lovely section of Amsterdam with a small park across the street and beautiful homes nearby. Plus there was a wealth of shopping opportunities nearby. We were able to walk to all the places we wanted to see in the city--a big plus for us as we enjoy walking. Our room was extremely clean and I especially liked that rather than having a bedspread that wasn't cleaned very often, there was a comforter with a duvet cover that was washed often. The tub in the bathroom was superb--it was very long and deep--perfect for a relaxing bubble bath in the evening after a day of walking and sightseeing. This was definately a 5 star hotel!”

Mar 9, 2005 by Darshna from Arlington, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• spacious, clean, quiet
• minimally staffed on weekends; location not most convenient

“It is a beautiful, secure hotel that, unfortunately, is not very popular on weekends. Thus, the hotel was minimally staffed and the coffee shop was not open.”

Mar 2, 2005 by Kevin from Mableton, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[5]

• Clean and friendly staff.
• Location too far from city centre.

“Great hotel, but not convenient to downtown.”

Feb 25, 2005 by Gerry from West Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• In a safe and convenient area of Amsterdam.

“First class hotel that is conveniently located to all important Amsterdam activities. In a safe area and very modern facilities for business travelers.”

Jan 26, 2005 by Sean from Holly Springs, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“The Hilton Amsterdam exceeds all expectations. Not only are the staff and facilities incredible, but the view from the back of the hotel is picture postcard quality. Great experience.”