User Reviews for Hilton Garden Inn Tampa East/Brandon

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Oct 19, 2009 by Colleen from Pittsburgh,PA
Overall Rating: 9

• Nice hotel.

“Was trying to get a hotel downtown or near the stadium and this hotel was only available but was pleasantly surprised with how nice the hotel was.”

Aug 16, 2009 by Katie from Gainesville,FL
Overall Rating: 10

• The beds were so comfortable.
• The room was a little warm.

“Beautiful and convenient. Great for sleeping and catching up. Exceptional value and comfort.”

Mar 12, 2009 by Lynn from Jacksonville Beach,FL
Overall Rating: 9

• The staff was great! Very helpful and knowledgable.
• The beds were not the most comfortable, but adequate

“Convenient location, very safe area, rooms are well appointed with all the basics, very pleasant atmosphere. Cookies are GREAT! Free shuttle to Hard Rock, restaurants, etc. Only drawback is shuttle stops running at 8:45pm.”

Feb 25, 2009 by Carrie from North Port,FL
Overall Rating: 10

• I really liked the cleanliness of the hotel, It had a large flat screen tv with lots of options for channels, very comfortable!

“I recommend this hotel to anyone. It was very clean, and had room service up until 10pm. We ate the room service it was good. Also, it had a large flat screen tv.”

Aug 13, 2008 by James from Englewood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything!
• Nothing!

“I stay there all the time when in Tampa area. very clean great beds!”

Aug 6, 2008 by James from Englewood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleaner then my house excellent beds.
• I liked everything!

“Sleep as if me where at home! Easy close to I-75 everything you need. In Tampa I always stay there.”

Aug 6, 2008 by Mike from Tavares, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nicely decorated room, free internet, good breakfast value.

“Have stayed here before and have always been pleased. Nice, clean facility and room. What you would expect from a Hilton. Good location right off of I-75. Restaurant has a good breakfast which was on special during my visit.”

Jul 22, 2008 by Mary from Port Charlotte, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Very friendly staff clean room.
• Outside pool/hot tub.

“The room was very clean. Would have asked to move from next to guest laundry if I had realized how much it was used. Several utensils and papers stayed in hotel hallway all 3 days we were there. Staff was very friendly.”

Mar 19, 2008 by Steve from Rochester Hills, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The cleanliness was great. The price was the best of all. We would stay there again.
• I had made 4 attempts at an early check-in and was told they would try. Never happened.

“The cleanliness was fantastic and the staff was very good. With the exception of the "early check-in" situation, the stay was great. And yes the price was the best. We would definitely stay here again. Loved the area that it was in, and it was central located for all our needs.”

Mar 7, 2008 by Ron from Portland, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[7]

• Cleanliness, location.
• Bathroom did not have a ventilation fan.

“Good location. Good cleanliness. Quiet rooms. Great business services. One drawback, bathroom did not have a ventilation fan.”

Mar 5, 2008 by Sheila from Ocala, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Accommodations and staff were very efficient and friendly, hotel was very clean and pretty.
• The toilet ran all night, had to make sure you jiggled the handle several times to get it to stop, would prefer not having to had to worry with it.

“Great Hotel, will visit again.”

Sep 26, 2007 by Kathy from Dunedin, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean & friendly employees.
• Wish the shuttle ran later in the evening.

“Local travel by shuttle was great.”

Aug 28, 2007 by John from Gainesville, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very helpful with our questions/transportation.
• The room was a little small, prefer a king bed.

“The hotel was very clean, and the staff was excellent. The location was good in relation to food and entertainment on the eastern part of Tampa. And there was only one community computer, which is okay if you travel with your own.”

Aug 19, 2007 by Anthony from Sunrise, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Its convenience to business location and interstate travel.

“It was very pleasant and beautifully located in the suburban location with friendly staff.”

Jul 16, 2007 by Puja from Silver Spring, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great location, nice pool, gym, friendly people, and allowed late checkout.
• Bathroom door didn't lock.

“I enjoyed my stay. It was better then I had expected with a 2.5 star.”

Jul 12, 2007 by Ernest from Naples, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, location, location, friendly staff, clean room.

“A plus for the Hilton Chain.”

Jul 12, 2007 by Elizabeth from Melrose, FL
Overall Rating: 8
Cleanliness:[9] • Location:[8]

• Fridge/microwave in room; quiet.
• Same dirty ice bucket in hallway for two days.

“Overall very clean; quiet; pool area has shaded spaces for those not into tanning; easy access from entire parking lot.”

Jun 3, 2007 by Martin from Miami, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• Well decorated room, free Internet access.
• Bad location (in the middle of nowhere), only convenient for business travelers, lots of companies around; breakfast expensive.

“Nice stay would come again. Very comfortable. Great deal!”

May 31, 2007 by Vannessa from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• That I can't have the price all of the time.

“The Hilton garden inn was beautiful and the ambiance more than met my expectations, it was clean and the staff was friendly. The food at breakfast was a culinary treat and well prepared. The location was spectacular. This hotel was situated into a little niche of beautiful shrubbery, trees and it was a botanical wonder. The parking lot was immaculate. There wasn't any indication that the hotel had been there since 2004. The lobby with the fireplace was a very homey touch. I love this hotel and the price that I booked it for.”

May 22, 2007 by Anne-Marie from West Melbourne, FL
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[6]

• Refrigerator and microwave in the room.
• We were put in a room with a King when we had 2 adults and 2 children. There were no other rooms available to switch to.

“The hotel was at capacity and our room could not be switched. The staff was quite unsympathetic and to our problem, and even a little rude, but did offer us extra bedding for the children to sleep on the floor.”

Apr 24, 2007 by Sherry from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great area, nice and clean, great staff.
• I told my friends about it and they had bad experienced with a group of drunken sr. Hockey players rude to their child at pool.

“I always hope to get this hotel when I stay in this area. I recommend it to all my friends who travel with me Jan. Through June, so to have a bad thing happen is pretty embarrassing. We travel with a group of little girls who are gymnast. Other than the one incident, everything has been great.”

Apr 12, 2007 by Lynne from Grandville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and friendly staff.
• Hot tub outside was cold.

“The hot tub was the only thing in the hotel we did not enjoy. The rooms were very clean the staff was very friendly. I cannot comment on the restaurant we never used it. However, the food did smell inviting.”

Apr 12, 2007 by Angela from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful and the room was perfect.
• Could not use my Hilton Honors points.

“I was more than pleased with this hotel and the rate we received. It was convenient to the main roadways and the grounds and facilities were exceptional. Our room was wonderful and we will definitely try to stay there again in the near future!”

Apr 6, 2007 by Delisha from Columbus, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Near i-75, malls, shopping, and easy to locate¿
• Everything was nice.

“This hotel was more than I expected. I will be staying here again.”

Apr 4, 2007 by Paul from Deland, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[6]

• Nice quiet rooms, well landscaped.
• One of the clerks was snippy!

“Overall a nice facility. Most of the staff was friendly however when we asked for double beds, one of the clerks was rather short with us saying that there are no guaranties. He also seemed upset that we would do such a thing. Another clerk came in and upgraded our room for us.”

Apr 4, 2007 by Alton from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean.
• I liked everything.

“It was what I wanted.”

Apr 4, 2007 by Brian from Palmerton, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean comfortable room, good data connectivity, nice breakfast facilities.
• Parking, directions, tub drainage.

“It was a quality experience and I would stay there again.”

Mar 28, 2007 by Casey from Lake Park, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Really liked the microwave and refrigerator in the room- helps with small kids.
• No-frills.

“Good hotel-- pretty location.”

Mar 22, 2007 by Rodney from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great accept no airport shuttle.
• No shuttle to airport.

“Everything was great, except when we book 3 hotel rooms for two days. Then management can't supply you a ride to airport.”

Mar 8, 2007 by Barbara from Palm Coast, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Beautiful hotel in peaceful setting, perfect location for business travelers.
• Mattresses were uncomfortable, woke each day with backache.

“The appearance and location of this hotel were perfect. It is an ideal location for business travelers: close to corporations, yet set among old oaks, so it's perfect for those looking to escape a hectic day. Nice fitness area & pool. The microwave in our room could have been replaced, and the mattresses had much less support than we desired. Could feel and hear the springs -- tossed & turned all night, then woke with a backache. Other than that, very nice.”

Mar 7, 2007 by Lena from Ormond Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• I left some clothes behind and they offered to mail them to me, hope they do.
• Would have been nice to have a balcony.

“I really don¿t have anything bad to say. Rooms were clean, staff was nice. I left a shirt and pair of shorts behind and when I called to see if they had them the offered to mail them to me. I haven't received them yet but it has only been a couple days. The location is a little off the beaten track but not too difficult to find.”

Mar 5, 2007 by Michia from Harrisburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was beautiful and only about a 10 minute drive to cruise ships.
• It does not include a continental breakfast.

“This hotel appears to be new. There is a lot of construction going on around the building. There has been a lot of landscaping done around the building and the area. This seemed like a safe area and it is very close to shopping and the cruise ship ports. I would stay in this hotel again!”

Feb 28, 2007 by Mariesal from Casselberry, FL
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[9]

• The hotel was close to our main reason for visiting the area. Breakfast buffet was not very appetizing $10 for cold pancakes and eggs that were bland.
• Unable to accommodate request for non smoking room therefore making for an uncomfortable sleep being that the smoke stench was in the air.

“Overall it was okay minus the smoke in the hotel room which not even air freshener cold eliminate to make it a bit more comfortable. The location was good though, near the hard rock hotel which is where we wanted to go to a concert and also close to Busch gardens.”

Feb 23, 2007 by Gary from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Total experience was very good. Staff and facilities were excellent.
• Nothing.

“From check-in to check-out was treated very nice and enjoyed our time at the hotel.”

Feb 13, 2007 by John from Columbia, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Rooms were large, comfortable. Nice to have fridge & m/w.

“Conveniently located near the Tampa fairgrounds. Off the main highway where it was quieter was great. Rooms were clean & comfortable. Beds were comfortable and nice shower too!”

Feb 7, 2007 by Donald from Grand Ridge, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and comfortable.
• Restaurant too pricey.

“Over all I was very well pleased with the appearance. I would recommend this hotel as a definite choice for future stays.”

Feb 1, 2007 by A T. from Philadelphia, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Good for business travelers.
• No daily housekeeping.

“After coming back from a day's activities, used towels were removed from the bathroom but not replaced, and no bed making, no clean cups, no new shampoos, . The room was just as same as the state when we left in the morning (except the towels removed). I've never stayed in such a hotel before and I found a note said that housekeeping is provided every third day. I will not come back to this hotel.”

Jan 31, 2007 by Linda from Gainesville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very attractive grounds. Beds were very comfortable.
• Breakfast too expensive at 95/each.

“This was a very nice hotel and my price was fantastic. The rooms and grounds were attractive and the staff was friendly. Can't ask for much more.”

Jan 31, 2007 by Robert from Hanover Park, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great breakfast in the lobby for 10.00.
• Location in an industrial park.

“I will shop around next time.”

Jan 31, 2007 by Roy from Dunnellon, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I especially like the mattress and the mattress cover. It was wool or something like that.
• Was not able to get late check out to my satisfaction.

“My reservation was in a file on the top of the desk with my name typed on the folder. They knew who I was and were expecting me. The room service menu was great and the meal was exceptional. The fitness center was well equipped and well maintained. The pool area was arranged with clean, appropriate furniture. The business center was functional with high speed internet. The hot cookies in the lobby in the evening are delightful and create a nice touch. I am very well pleased with this selection of hotel and will come again when in the area and need exists.”

Jan 30, 2007 by Dolores from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very pleasant, clean.
• The food in the restaurant was o.k.

“I would like to stay at this hotel each time we have a need to stay in Tampa for the night.”

Jan 24, 2007 by Wayne H. from Tampa, FL
Overall Rating: 5
Cleanliness:[9] • Staff:[2] • Location:[7]

• Effigy and microwave in room. Pleasant.
• The staff at the restaurant and the front desk was providing poor service and were not service oriented.

“The food for dinner was horrible. The waitress had an attitude. Breakfast was cold and of limited selection with containers almost empty. And at $ 10.00 a meal for breakfast quite surprising the hotel whirlpool was not working. The front desk said they would send someone out. I waited a half hour with no one coming out. I go to the front desk and try to talk to the young man on duty who told me he would send someone out. I had to wait awhile because he was on the telephone with a personnel call form his girlfriend. Ho satisfaction and he was bothered that I interrupted his call to his girlfriend. He immediately jumped back on the telephone. All of this was quite surprising for a Hilton property.”

Jan 18, 2007 by Christian from Littleton, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Clean rooms, new facility.
• Hot tub was out of order (cold) even after turned on, staff didn¿t acknowledge while waiting at front desk for service.

“Front desk staff needs to learn to say something while imp standing there and they receive phone calls and yip yap away without acknowledging my existence. Say ill be right with you or something, furthermore, a caller does not have priority over a checking customer with questions about directions to some local attraction. I stood there unacknowledged for ten minutes while the caller and front desk rep was trying to find simple directions over the phone because they can't read a map.”

Dec 5, 2006 by Frances from Winter Garden, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very attractive, clean and romantic!
• Nothing.

“Great place and I¿ll gladly return.”

Oct 24, 2006 by William from Flatwoods, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, quiet, very friendly desk staff.
• Nothing.

“Clean and crisp. Appeared to be brand new.”

Oct 5, 2006 by Chris from Navarre, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is great, the pool is nice, and complimentary Internet.
• Everything was great!

“I love the location of the hotel. There is not too much traffic around the hotel, so I can take my daughter out bicycle riding and roller blading around the area. The room service is great!”

Sep 27, 2006 by Terri from Orlando, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was an outstanding value for the price I got it for.
• Nothing.

“This hotel is fantastic if you get it for a good rate as I did. The Hilton Garden Inn in Tampa/ East Brandon is about the nicest Hilton Garden Inn I have stayed at. Room was clean, large and had all amenities you would ever need. For a 2 1/2 star hotel, it's an excellent value.”

Sep 7, 2006 by Chris from Navarre, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, very clean, great pool, location was perfect.
• There was sometimes cigarette smoke in the stairway.

“We had a great time. We were rollerblading around the parking lot, and swimming in the pool everyday. We didn't have to worry about being around a lot of traffic. The room was clean and we always had fresh towels. The room also had free internet.”

Sep 5, 2006 by Billy from Cape Coral, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean. Great beds. 24 hour general store was Perfect.
• I found no negatives about this hotel stay.

“I think it is one of the best hotels I have ever stayed in. Everyone was very friendly, service was great, check in and out was a snap, and the food was wonderful, thank you for a wonderful stay, I will definitely stay again!”

Aug 26, 2006 by Sally from Mims, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Close to where I needed to be.
• Cigarette smoke on the 6th floor.

“Smelled strongly of cigarette smoke. Hallway on the 6th floor reeked of cigarette smoke-as did my room. I am a non-smoker I resented my lungs having to filter that stuff out. I was with the dog shows- hotel was non-dog, had to pay a 75.00 non-refundable pet deposit. I had no choice- I was stranded. My dogs reeked of cigarette smoke. I was told $75.00 was to rid the room of dog smell. What a joke!!!!! My champion dogs needed baths after that.6th floor was also a hassle- 2 dogs in the elevator. As well as their folding crates. No other option for a room. Hotel was mostly empty. 12 cars in the parking lot on Friday and sat, nights.”

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