User Reviews for Hilton Garden Inn Tampa East/Brandon

Research User Reviews for Hilton Garden Inn Tampa East/Brandon (21-40 of 174)

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Apr 4, 2007 by Paul from Deland, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[6]

• Nice quiet rooms, well landscaped.
• One of the clerks was snippy!

“Overall a nice facility. Most of the staff was friendly however when we asked for double beds, one of the clerks was rather short with us saying that there are no guaranties. He also seemed upset that we would do such a thing. Another clerk came in and upgraded our room for us.”

Apr 4, 2007 by Alton from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean.
• I liked everything.

“It was what I wanted.”

Apr 4, 2007 by Brian from Palmerton, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean comfortable room, good data connectivity, nice breakfast facilities.
• Parking, directions, tub drainage.

“It was a quality experience and I would stay there again.”

Mar 28, 2007 by Casey from Lake Park, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Really liked the microwave and refrigerator in the room- helps with small kids.
• No-frills.

“Good hotel-- pretty location.”

Mar 22, 2007 by Rodney from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great accept no airport shuttle.
• No shuttle to airport.

“Everything was great, except when we book 3 hotel rooms for two days. Then management can't supply you a ride to airport.”

Mar 8, 2007 by Barbara from Palm Coast, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Beautiful hotel in peaceful setting, perfect location for business travelers.
• Mattresses were uncomfortable, woke each day with backache.

“The appearance and location of this hotel were perfect. It is an ideal location for business travelers: close to corporations, yet set among old oaks, so it's perfect for those looking to escape a hectic day. Nice fitness area & pool. The microwave in our room could have been replaced, and the mattresses had much less support than we desired. Could feel and hear the springs -- tossed & turned all night, then woke with a backache. Other than that, very nice.”

Mar 7, 2007 by Lena from Ormond Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• I left some clothes behind and they offered to mail them to me, hope they do.
• Would have been nice to have a balcony.

“I really don¿t have anything bad to say. Rooms were clean, staff was nice. I left a shirt and pair of shorts behind and when I called to see if they had them the offered to mail them to me. I haven't received them yet but it has only been a couple days. The location is a little off the beaten track but not too difficult to find.”

Mar 5, 2007 by Michia from Harrisburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was beautiful and only about a 10 minute drive to cruise ships.
• It does not include a continental breakfast.

“This hotel appears to be new. There is a lot of construction going on around the building. There has been a lot of landscaping done around the building and the area. This seemed like a safe area and it is very close to shopping and the cruise ship ports. I would stay in this hotel again!”

Feb 28, 2007 by Mariesal from Casselberry, FL
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[9]

• The hotel was close to our main reason for visiting the area. Breakfast buffet was not very appetizing $10 for cold pancakes and eggs that were bland.
• Unable to accommodate request for non smoking room therefore making for an uncomfortable sleep being that the smoke stench was in the air.

“Overall it was okay minus the smoke in the hotel room which not even air freshener cold eliminate to make it a bit more comfortable. The location was good though, near the hard rock hotel which is where we wanted to go to a concert and also close to Busch gardens.”

Feb 23, 2007 by Gary from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Total experience was very good. Staff and facilities were excellent.
• Nothing.

“From check-in to check-out was treated very nice and enjoyed our time at the hotel.”

Feb 13, 2007 by John from Columbia, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Rooms were large, comfortable. Nice to have fridge & m/w.

“Conveniently located near the Tampa fairgrounds. Off the main highway where it was quieter was great. Rooms were clean & comfortable. Beds were comfortable and nice shower too!”

Feb 7, 2007 by Donald from Grand Ridge, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and comfortable.
• Restaurant too pricey.

“Over all I was very well pleased with the appearance. I would recommend this hotel as a definite choice for future stays.”

Feb 1, 2007 by A T. from Philadelphia, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Good for business travelers.
• No daily housekeeping.

“After coming back from a day's activities, used towels were removed from the bathroom but not replaced, and no bed making, no clean cups, no new shampoos, . The room was just as same as the state when we left in the morning (except the towels removed). I've never stayed in such a hotel before and I found a note said that housekeeping is provided every third day. I will not come back to this hotel.”

Jan 31, 2007 by Linda from Gainesville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very attractive grounds. Beds were very comfortable.
• Breakfast too expensive at 95/each.

“This was a very nice hotel and my price was fantastic. The rooms and grounds were attractive and the staff was friendly. Can't ask for much more.”

Jan 31, 2007 by Robert from Hanover Park, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great breakfast in the lobby for 10.00.
• Location in an industrial park.

“I will shop around next time.”

Jan 31, 2007 by Roy from Dunnellon, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I especially like the mattress and the mattress cover. It was wool or something like that.
• Was not able to get late check out to my satisfaction.

“My reservation was in a file on the top of the desk with my name typed on the folder. They knew who I was and were expecting me. The room service menu was great and the meal was exceptional. The fitness center was well equipped and well maintained. The pool area was arranged with clean, appropriate furniture. The business center was functional with high speed internet. The hot cookies in the lobby in the evening are delightful and create a nice touch. I am very well pleased with this selection of hotel and will come again when in the area and need exists.”

Jan 30, 2007 by Dolores from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very pleasant, clean.
• The food in the restaurant was o.k.

“I would like to stay at this hotel each time we have a need to stay in Tampa for the night.”

Jan 24, 2007 by Wayne H. from Tampa, FL
Overall Rating: 5
Cleanliness:[9] • Staff:[2] • Location:[7]

• Effigy and microwave in room. Pleasant.
• The staff at the restaurant and the front desk was providing poor service and were not service oriented.

“The food for dinner was horrible. The waitress had an attitude. Breakfast was cold and of limited selection with containers almost empty. And at $ 10.00 a meal for breakfast quite surprising the hotel whirlpool was not working. The front desk said they would send someone out. I waited a half hour with no one coming out. I go to the front desk and try to talk to the young man on duty who told me he would send someone out. I had to wait awhile because he was on the telephone with a personnel call form his girlfriend. Ho satisfaction and he was bothered that I interrupted his call to his girlfriend. He immediately jumped back on the telephone. All of this was quite surprising for a Hilton property.”

Jan 18, 2007 by Christian from Littleton, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Clean rooms, new facility.
• Hot tub was out of order (cold) even after turned on, staff didn¿t acknowledge while waiting at front desk for service.

“Front desk staff needs to learn to say something while imp standing there and they receive phone calls and yip yap away without acknowledging my existence. Say ill be right with you or something, furthermore, a caller does not have priority over a checking customer with questions about directions to some local attraction. I stood there unacknowledged for ten minutes while the caller and front desk rep was trying to find simple directions over the phone because they can't read a map.”

Dec 5, 2006 by Frances from Winter Garden, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very attractive, clean and romantic!
• Nothing.

“Great place and I¿ll gladly return.”

Oct 24, 2006 by William from Flatwoods, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, quiet, very friendly desk staff.
• Nothing.

“Clean and crisp. Appeared to be brand new.”

Oct 5, 2006 by Chris from Navarre, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location is great, the pool is nice, and complimentary Internet.
• Everything was great!

“I love the location of the hotel. There is not too much traffic around the hotel, so I can take my daughter out bicycle riding and roller blading around the area. The room service is great!”

Sep 27, 2006 by Terri from Orlando, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was an outstanding value for the price I got it for.
• Nothing.

“This hotel is fantastic if you get it for a good rate as I did. The Hilton Garden Inn in Tampa/ East Brandon is about the nicest Hilton Garden Inn I have stayed at. Room was clean, large and had all amenities you would ever need. For a 2 1/2 star hotel, it's an excellent value.”

Sep 7, 2006 by Chris from Navarre, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, very clean, great pool, location was perfect.
• There was sometimes cigarette smoke in the stairway.

“We had a great time. We were rollerblading around the parking lot, and swimming in the pool everyday. We didn't have to worry about being around a lot of traffic. The room was clean and we always had fresh towels. The room also had free internet.”

Sep 5, 2006 by Billy from Cape Coral, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean. Great beds. 24 hour general store was Perfect.
• I found no negatives about this hotel stay.

“I think it is one of the best hotels I have ever stayed in. Everyone was very friendly, service was great, check in and out was a snap, and the food was wonderful, thank you for a wonderful stay, I will definitely stay again!”

Aug 26, 2006 by Sally from Mims, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Close to where I needed to be.
• Cigarette smoke on the 6th floor.

“Smelled strongly of cigarette smoke. Hallway on the 6th floor reeked of cigarette smoke-as did my room. I am a non-smoker I resented my lungs having to filter that stuff out. I was with the dog shows- hotel was non-dog, had to pay a 75.00 non-refundable pet deposit. I had no choice- I was stranded. My dogs reeked of cigarette smoke. I was told $75.00 was to rid the room of dog smell. What a joke!!!!! My champion dogs needed baths after that.6th floor was also a hassle- 2 dogs in the elevator. As well as their folding crates. No other option for a room. Hotel was mostly empty. 12 cars in the parking lot on Friday and sat, nights.”

0 of 1 people found this review helpful.

Aug 10, 2006 by John from Mason, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very clean and in a more secluded quiet area.
• Must travel for restaurants.

“Very clean hotel. Would recommend to anyone traveling and wanting a quiet more seclude area with only a short drive to Brandon for eating out.”

Jun 27, 2006 by Clarence from Milton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent hotel. Close to everything I wanted to do.
• No adverse comments.

“Staff very friendly and helpful. Good location. Hotel was very well maintained and very clean.”

Jun 24, 2006 by Mark from Naples, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very quiet and clean. Good little breakfast lunch area!
• nothing

“Clean, Quiet, Good Help.”

Jun 21, 2006 by Dan from Port Orange, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[10]

• Convenient to our destination.
• Room was not cleaned, no free breakfast.

“Hotel staff did not clean the room, even after Do not disturb sign was taken down. Overpriced breakfast buffet, not typical for a hotel to not have continental breakfast that is complimentary. not a lot of access/service hours for room service. Does not live up to what I would think would be standards of the Hilton name based on all their appearances in the public eye. screwed up on the primary credit card a new card had to be used, there were charges on both cards for incidentals, which caused and issue with one of the cards.”

Jun 21, 2006 by Greg from Naples, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Off main road, mature landscaping, very comfortable.
• Shuttle bus stopped at 9:00 p.m. from amphitheater.

“Very pleasant experience. would stay here again. Highly recommend.”

Jun 4, 2006 by Qiang from Miami, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free high speed Internet access.
• A bit of highway noise at night.

“Convenient location. Excellent service. Located in a nice corporate park. We enjoyed the stay.”

May 23, 2006 by Sandee from Aptos, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location and friendly atmosphere.
• They forgot to make up m room one night.

“Excellent for anyone traveling on business.”

May 18, 2006 by Mark from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful location, new clean and quiet, convenient, away from the traffic and noise.
• Room service did not refresh the shampoo.

“Very nice, new hotel which is in a wonderful location among large towering oak trees. It was a breeze to travel to watch our son in the S.E. regional youth rowing regatta. The hotel was 5 minutes away! This hotel could easily be ranked as a 3 star but was listed as 2-1/2. The staff was pleasant and the hotel was quiet at night.”

May 14, 2006 by Ron P. from Jax, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It's a well managed Hilton. Can't do better.
• Nothing to not like.

“Perfect! It's the best managed Hilton I've stayed in. I hate having to work out of town- but this Hilton makes it enjoyable.”

May 12, 2006 by Rebecca from Doral, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Helpful and friendly staff.
• Location was a little out of the way .

“Based on the star rating, I was surprised on how much better the Inn was than I expected. The lobby was nice, the rooms were very clean and the staff was great.”

May 9, 2006 by Lynda from Deland, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality, location, staff was very helpful and friendly, amenities.
• The chocolate chip cookies are deadly! :-)

“Excellent experience!”

Apr 27, 2006 by William from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very good staff.
• Hot tub we would like to stay here often as not hot enough.

“Good night rest.”

Apr 25, 2006 by Joaquana from Sunrise, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• The whirlpool tub.
• At check in lady tried to make me pay extra for room.

“Always stay here. I love it!”

Apr 23, 2006 by Stacy from Novi, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• We stayed at this hotel for a quick overnight stay before going to the destination of downtown (to see ybore city). It was a very nice hotel.
• I wanted to be closer to downtown so we could take a cab. It is only 15 minutes but we wanted to be closer

“Nice facility especially good for business people. It was about 15 minutes to downtown. The area right where the hotel was is nice but the surrounding area is not the greatest. I would recommend this hotel for business people or someone needing a hotel for a night.”

Apr 21, 2006 by Deepamna from Davie, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Great location, tranquil, very relaxing atmosphere.
• One bathroom was dirty at arrival and the staff did not clean until the next day!

“Very pretty location with comfortably appointed rooms. Relaxing atmosphere with efficient management. However, housekeeping did not clean the bathroom in one of our rooms. After I informed the front desk, no personnel came to clean until the following day. That is not a Hilton standard from what I know. But, the manager was friendly and gave us free breakfast for our troubles. Good place overall but they should check their housekeeping staff for efficiency.”

Apr 20, 2006 by Lucille from Tamarac, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[5]

• The desk service was very helpful. for a hotel rated 21/2 stars more than I expected.
• The room service.

“ It was really very nice. The only thing I had a problem was with the service for the room. We left a note with a tip to require on coffee. She took the tip, and the was all. The room was even cleaned up while we were gone.”

Apr 14, 2006 by Lou from Homestead, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean room, very polite staff.
• None.

“A hidden jewel! Excellent location just off highway.”

Apr 13, 2006 by Tammy from Calhoun, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• Everything I needed was there.
• Hot tub was not heated one day of our visit.

“I would highly recommend this place to business travelers and couples with no children.”

Apr 13, 2006 by Susan from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Spacious beautiful room with lots of amenities.
• No exhaust fan is bathroom.

“Beautiful and nice.”

Apr 12, 2006 by Rosalie A. from Geneva, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I can tell there is excellent management at this hotel. Very Clean and Lovely.
• Not applicable.

“Our stay was very enjoyable. We were staying there for visiting family in the area. I hope we get this hotel when we come to the area again. It was very clean and up to date. The staff was very friendly. I highly recommend this hotel.”

Apr 12, 2006 by Maria from Orlando, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel is clean, with complete amenities and good service.
• None.

“Hotel is clean and well maintained. Area is safe and peaceful. Location is great as well, with easy access to major roads and attractions. I would definitely go back to this hotel.”

Apr 12, 2006 by Kevin from Lexington, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice hotel!
• A little out of the way, but not bad.

“I'd stay here again in a heart beat. Very nice hotel, in a nice quiet section of town.”

Apr 5, 2006 by Ashley from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The overall atmosphere.
• Parking.

“Overall this hotel was wonderful. My husband and I were very impressed with the staff. They were very helpful and exceeded our expectations. We would definitely recommend this hotel to anyone.”

Mar 30, 2006 by Judy from Ocala, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very convenient to downtown Tampa.
• NA.

“Personnel at desk was very helpful.”