User Reviews for Hotel Monaco

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Sep 15, 2007 by Maria from Spartanburg, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent decor and staff.
• Rooms are small.

“Excellent hotel; comfortable bed and nice furnishings although room small. Staff was very nice; beautiful lobby and sitting areas. Very good location.”

Sep 12, 2007 by Patricia from Marion, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff and helpful, rooms furnished very nice.
• Rooms were small.

“I would stay here again for the price we paid, the hotel was beautiful and in a good location, we just wished the rooms were a little larger. Staff was very courteous, friendly and helpful.”

Aug 30, 2007 by James from Auberry, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Private.
• Loved it.

“I would recommend it to others as a 4 star hotel.”

Aug 26, 2007 by Connie from Salinas, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very friendly and helpful staff and funky yet lovely décor.
• It was awkward to get out of the canopy bed on the wall side.

“The hotel was lovely and we'd happily stay there again. The staff was very helpful with directions and advice on getting around town. The valet parking is $45.00, $15.00 for larger SUV's, but free if you drive a hybrid. Better yet drive around the corner on Taylor and park the car yourself for $22.00 till 6 pm the next day, it's the same lot the valet use. Parking on the street is free from 6 pm to 6 am also. We had an excellent dinner at the Grand Cafe; service was great and the atmosphere interesting.”

1 of 1 people found this review helpful.

Aug 26, 2007 by Jody from Canoga Park, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The location was excellent and close to transportation.
• They refused to provide us with a room with two beds.

“The hotel was in a wonderful location. Close to all forms of public transportation. Most (not all) of the people were very helpful. Although rooms with two beds were available, she refused to provide us with one even though I did request it. Rooms had no drawers to unpack. Rooms were very small but adequate. Bathroom was wonderful and had everything possible to make our stay enjoyable.”

Aug 24, 2007 by Bridie from Santa Monica, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great decor, attitude, and I loved the complimentary wine hour.
• Petite would be a kind word to describe the size of my room. I wanted an in room massage - but there was no room for the table!

“The hotel was beautiful, with a friendly and engaging staff, and wonderful amenities. The whirlpool and steam room areas were very relaxing, and they have an incredible esthetician in the spa. I also really liked the vibe- classic but fun and energized, with a bit of a punky twist. Great place to stay.”

Jul 29, 2007 by Bill from Clovis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and accommodating.

“The Hotel Monaco was everything we expected it to be. I have never been disappointed with a Kimpton Hotel. We have made it a point to search them out.”

Jul 28, 2007 by Joe from La Verne, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Free wireless access is a definite plus.
• Size and decor of room.

“The staff at this hotel is friendly and helpful. Free coffee in the morning, NY Times at the door, and hosted cocktail hour in the afternoon, are some of the excellent features of the Monaco. The location is also good. Our room, however, was small and it was decorated somewhere between the bizarre and the outlandish.”

Jul 20, 2007 by Vic from Nepean, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Unique and modern with a beautiful decor.
• The room we received was very small. Only 1 queen size bed. Almost no room for luggage.

“The hotel is a beautifully decorated boutique style hotel. We requested a 4 star, and received this hotel. Overall, we were extremely pleased with the hotel and the amenities. It was clean and modern. Given that it was my only my wife and I, the room was sufficient and we enjoyed it. If we had been traveling with children, it would have been a big problem however. With only 1 queen size bed and very limited space in the room, it would not have been possible. The hotel did not accommodate a change of room with a king size bed.”

Jun 25, 2007 by Kathy from San Clemente, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was nicely decorated and appointed and the grand cafe connected to the hotel was very nice as well. I would love to stay again.

“The rooms were clean, nicely appointed, and loved the colorful, classic decor. Great location, great restaurant, and helpful staff. Great price too!”

Jun 24, 2007 by Eileen from Jackson, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and the hotel bar and restaurant were excellent.
• The room was too small. The canopy bed dwarfed the room and it had to be pushed against a wall.

“This hotel is an excellent hotel - beautiful, friendly and accommodating. Our room was too small. You couldn't get into the drawer to store your clothes without moving a chair and the bed was pushed against a wall, leaving exit on only one side.”

Jun 19, 2007 by Martha from Porterville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• The rooms were beautiful. Complimentary wine and cheese in the afternoon were great.
• The room was beautiful but small.

“The room was beautiful, but small. The size was not a problem though. Complimentary wine and cheese in a beautiful sitting room were a welcome surprise. I would stay here again.”

Jun 12, 2007 by Jack from Calistoga, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Exceptional and interesting décor.
• No pastries with coffee in the morning.

“Enthusiastic staff, beautiful decor, convenient location too many downtown activities.”

Jun 11, 2007 by Lana from Newman, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quaint, art deco style, boutique.
• Nothing.

“Minutes from union square, walking distance to the Curran and golden-gate theaters. Not your ordinary decorated hotel. Fantastic atmosphere! Fun loving stay!”

Jun 5, 2007 by William from Sd, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A beautiful petite hotel.
• None.

“I really like this hotel, the style and service. I feel bad that I got it for cheap, I wont mind paying full price, coz its worsted. I would go back there again if I ever visit so again someday.”

Jun 1, 2007 by Mardi from Vista, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect. The complimentary wine hour is exceptional. Personal service excellent! A very Quiet room also.
• The room was fairly small but gorgeous. Would not be spacious for children.

“I loved this hotel. It is beautiful and wonderfully located near Union Square, shopping, bus and cable car. The staff was incredibly helpful with flowers and balloons for a graduation party. The wine hour, restaurant bar and ambiance makes it very special. More for adults than children but ask for a larger room. Highly recommended and definitely would stay again!”

May 29, 2007 by David from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly. Great food. Attention to detail.
• Rooms a little small.

“A beautiful hotel with incredibly friendly, helpful staff. Beautiful attention to detail, in all aspects: room, food and service. The room was a little smaller than I expected, which was the only drawback. Could feel a little cramped if one wanted to stretch out. There are probably bigger rooms for higher prices.”

May 24, 2007 by Kris from Campbell, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[9]

• I liked the amenities.
• I did not like the staff.

“They were very rude to my guests and then call me at 2am and were very impolite.”

May 14, 2007 by Peg from Hackensack, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The staff was very accessible and helpful.

“This hotel is comfortable, conveniently located, but the best feature is the staff. They were all very friendly, well informed, helpful, and available and preferred just the right mix of conversation and respect for your privacy. I will very likely stay there again.”

May 3, 2007 by Heather from Roseville, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Cozy.
• Small rooms.

“Sweet and friendly. Good service and clean. Goose location.”

May 2, 2007 by Matt from Placentia, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• I really liked the location, staff, and amenities the hotel provided.
• The rooms are quite small, not much room to do anything but sit on the bed and sleep.

“I really liked how nicely the rooms were decorated and the great amenities provided by the hotel. The staff was very courteous and friendly and offered to help me find information on the net. It would be a great place if you not into spending a lot of time in the rooms because they are quite small.”

May 2, 2007 by Ted from Incline Village, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, clean room, great location.
• Overnight parking rate too high.

“We will stay there again.”

Apr 25, 2007 by Katherine from Vacaville, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, design, well maintained, building architecture, unique.
• Bums on the street.

“The hotel is well designed and maintained. It was fun to walk down the street and see the beautiful building and know that is where we were staying. It is much more unique than the Hilton down the street where we have stayed before. We wish we had spent more time just hanging out in the well decorated lobbies, instead we went out in search of a bar to hang out in.”

Apr 14, 2007 by Karma from Santa Cruz, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beautiful common areas, friendly, great restaurant.
• Non-functional internet access and TV in room.

“Well-maintained common areas, but seems to lose its four-star possibilities when you enter the room. TV didn't work correctly (no movies), and the internet access never worked, even after calling for help. The restaurant is great, the staff is very friendly and accommodating, but seems like they have some infrastructure and/or maintenance problems.”

Mar 28, 2007 by Cathy from Thousand Oaks, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel is clean and the staff is friendly.
• Some of the rooms are tiny.

“Great location a few shorts blocks from union square. The hotel is located a block from the theatres. Clean hotel. Great staff. Restaurant food is great. The restaurant fills up with pre and post theatre goers. Hotel is located right across the street from a drugstore. I was warned by a clerk at the store to watch my purse. Some of the rooms are tiny. The first night we checked in late afternoon and were given a small room. The staff was happy to change our rooms to a nice size double the next day. Wine is served free of charge for 1 hour every evening. Good wine. Coffee is served in the morning. A doorman is stationed outside of the hotel.”

Mar 21, 2007 by Annika from Pasadena, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the decor, the wine hour, and the morning coffee.
• My room was tiny, but sweet.

“Fabulous, quiet, beautiful, and romantic. It feels like it would be wasted on a business trip. More fun to go to with a friend or family.”

Feb 7, 2007 by Karen from Fortuna, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliest staff and cleanest hotel ever stayed at!
• Nothing!

“We had a wonderful time. The staff was wonderful, the extras - such as complimentary wine & cheese hour, complimentary neck rub, fireplace and lounge, star bucks in the room, plus the room was spotless and the bed very comfortable! Would definitely stay there again!”

1 of 1 people found this review helpful.

Jan 25, 2007 by James from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room upgrade at check in.
• Parking.

“Great hotel, great location.”

Jan 18, 2007 by Hidee from Eureka, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was amazing in everyway. Helpful, friendly, kind and attentive.
• The room was very small but perfectly fine for a single woman. It won't stop my return!

“The food moved me to tears. The best meal of my life. The staff in the restaurant as well as the entire hotel is surpassed by none.”

Jan 4, 2007 by Melany from Marina, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ambiance, unique, artistic, distinctive, fun, attractive, different.
• Nothing.

“This hotel takes the hotel experience and makes it unique and memorable. They use wonderful colors and shapes and art to draw you in and make it a different experience. Not your average Hyatt or Marriott. The staff are exceptionally friendly. The restaurant is wonderful with a wide variety of first class food and beverages as well as the bar. The bar is fun and the cocktails and appetizers are just right. I love this hotel. I received the best massage I have ever had at their spa. I will stay their again and plan to bring my friends and family. Also the fact that they are a pet friendly hotel also is very attractive and their wine and cheese reception really sets them apart! I visited with other guests and it reminded me of my experience with guests from hotels while traveling through Europe. You don't get that experience at too many hotels in the states.”

2 of 2 people found this review helpful.

Sep 27, 2006 by Bart from San Jose, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very cute, boutique hotel in an excellent location near Union Square.
• Very small room.

“The hotel staff was very friendly and attentive. The decor was modern and attractive. Everything was clean and well-kept. The room, however, was on the small side. The bed was adorable, it had a canopy and drapes, so it was like a little cabana! Even thought the room was small, it was decorated nicely, clean, smelled good, and the bathroom was a decent size. Overall, we really enjoyed our stay and would go there again for another short weekend stay.”

Sep 26, 2006 by Eric from Austin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was hip, yet polite - rooms were nice, clean and decent sized.
• The room decor is a bit too much Martha Stewart.

“Much like a large boutique hotel - definitely qualifies as a 3.5 and I suppose possibly a 4 star hotel. Great location and similar amenities as the neighboring cleft hotel.”

Sep 8, 2006 by Andre C. from Frisco, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was perfect and the staff was very helpful and friendly.
• Room was a little small and no view.

“If you are looking for a hotel in a perfect location and a highly professional and helpful staff, this is the place to stay. Although the room I received was a little small for two with a lot of luggage it was still a very pleasant stay and would definitely give them my business again.”

Sep 6, 2006 by Andrew from San Antonio, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• More of a boutique hotel.

“This hotel is in a great location in Union Square West, just 2 blocks from the square, the trolley and the train. Excellent location for visitors to the city. Its a boutique hotel and good for couples, perhaps not perfect for the business traveler.”

Sep 6, 2006 by Chris from Sunnyvale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Ultra soft bed. Grand Cafe was 4 Stars.
• Valet Parking was very expensive $39/day.

“Hotel Monaco was a very nice boutique hotel located in the heart of San Francisco. The Room was very nice and the bed was very comfortable. The staff was very helpful and friendly. If you drive, make sure you know where you want to park beforehand as Valet parking is expensive $39/day. There are lots of restaurants within walking distance as well as night clubs such as Ruby Skye (4 Stars). I would stay there again.”

Sep 6, 2006 by Janet from Davis, CA
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[10]

• Very quiet and lovely decoration.
• Dogs were allowed to stay in the hotel rooms.

“The Monaco Hotel is beautiful. The room was very quiet. The staff was friendly. The location is excellent. We arranged to have dinner in the Grand Cafe with friends and pay for the meal without the bill arriving. Unfortunately they couldn't produce a receipt as promised. Their bookkeeper has yet to contact us, but our card has been charged. We were also unaware that dogs are allowed in the hotel and don't know if they are restricted to specific rooms. Something that we will explore before making a reservation there again.”

Sep 6, 2006 by Raul from Milpitas, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were fabulous! I enjoyed the fitness center and spa.
• Parking, but there was valet parking to help.

“This is a wonderful hotel. The entrance was majestic, the rooms were very well decorated and good size. It looks like it was a building that had be refurbished and they did an excellent job. The staff were very friendly and courteous. It is also just two blocks from union square for shopping or taking transit around the city”

Aug 30, 2006 by Mario from Temecula, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, in relation to the city.
• Location for Parking and the expense for parking.

“Very nice, clean, and charming.”

Aug 21, 2006 by Jolene from Merced, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Enjoyed the afternoon wine and cheese and the massage.
• The room decor was a little too eclectic.

“Good location friendly staff and clean rooms beautiful lobby.”

Aug 15, 2006 by Jerry from Mountain View, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff is incredibly professional and efficient. I'm tempted to call them perfect.
• The parking situation is less than ideal and my room was fairly small.

“I booked a room at the Hotel Monaco at the last minute. So that I could attend a birthday party in San Francisco and not have to drive home that night. My schedule was very, very tight (the party was on a trolley with a fixed itinerary) and I wouldn't have made it if not for the speedy check-in. The hotel itself is in an ideal location for accessing everything else in the city, which also helped when I was in a rush since the valet got me a taxi instantly. The interior is quite nice, as are the rooms. Both of my calls to the front desk were hassle-free and quick. My wake-up call was done by a live human. If the Hotel Monaco had its own parking garage and slightly larger rooms, I would probably book it directly the next time I had a tight schedule to keep.”

Aug 10, 2006 by Caroline from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Decor, service, restaurant.
• Guest room lighting was dim.

“This is a nicely appointed hotel. I found the staff friendly and service oriented. I was very comfortable during my stay and would recommend to others.”

Aug 8, 2006 by Scott from Chico, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great concierge service--very helpful booking reservations--went above and beyond (Sunny).
• I thought the valet parking rate of approx. $50 per night was a bit much.

“If you are looking for a stylish property, Hotel Monaco is it. The staff is great (especially the concierge staff), the decor is fabulously French modern, even the in-room magazines were excellent. The hotel is a short walk from Union Square, and it is right next to the Curran Theater and great dining.”

Aug 7, 2006 by Marilyn from Gold River, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Outstanding Service - friendly and helpful staff.
• Rooms are VERY small.

“This is lovely hotel with excellent service. The staff is extremely helpful. The rooms are very small, but were well-appointed and very clean. Note that parking is extra. However, once we left our car with the valet, we didn't need to use it again until we left the city. The cable car is just a few streets away and outstanding shopping is within an easy walk. We would stay here again.”

Aug 6, 2006 by Ms Mary Ellen A. from Chicago, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• Not too much.
• Ridiculously small room.

“This is a 4 star hotel, but definitely a 1 star room. I realize you get whatever is available, but this is ridiculous.”

Aug 3, 2006 by Keith from Palm Springs, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location, location, location.
• Maid service waking me up.

“Right on the money!”

Jul 17, 2006 by Jane from Evergreen, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Beds were superb.
• Need hot chocolate at the coffee bar in the morning..

“Outstanding location with a deluxe boutique atmosphere. The bedding and beds were superb and inviting.`”

Jul 6, 2006 by Bill from La Canada, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Hotel personal service was outstanding.
• TV and remote control issues.

“For the business and vacation traveler this hotel is outstanding. Has much more charm then your average Hyatt and customer service is outstanding.”

Jul 5, 2006 by Debra from Ca, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free wine from 5 to 6, with complimentary masseuses for short neck massage and tarot card reader for short reading--fun.
• Room was very small and bed was up against the wall and enclosed in a canopy.

“Great location, pet friendly, well-kept, interesting activities going on in the hotel, close to world-class theater productions. I loved the massage and tarot card reading that I got during the complimentary wine hour. Lots of local color in the hotel--very San Francisco”

Jun 20, 2006 by Mike from Union City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decoration is gorgeous and the staff very friendly and helpful.
• Parking fee is 39 dollars. It is more than half of the price we paid for a night stay.

“Upscale hotel, good service and fancy decorative room. The food is excellent and the location is close to everything. We have already referred Hotel Monaco to friends and relatives.”

Jun 20, 2006 by Dustin from Turlock, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The friendly staff - they delivered a goldfish to our room.
• Nothing.

“Awesome hotel. Very nicely decorated. Friendly staff. Conveniently located to access cable cars, Union Square . . . great experience.”