Research User Reviews for Radisson Hotel Phoenix Airport North (1-20 of 83)
Oct 5, 2009 by
Michelle from Pinetop,AZ
Overall Rating:
9
- The hotel staff was very friendly and very accomodating.
- The sleep number bed. I could not find the correct sleep number.
“Easily accessible from the freeways. Not far from the airport. Bartender and dining areas were very nice. Food was good. Need transportation to get to restaurants and shopping.”
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Oct 1, 2009 by
Nick from Ashland,OH
Overall Rating:
10
- Location to airport-pleasant people behind the desk.
- shuttle didn't start running until AM.
“Great.”
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Sep 18, 2009 by
Nicki from Aurora,IL
Overall Rating:
10
- The sleep number beds - we've wanted to try one to possibly purchase.
- The hot tub didn't have enough jets - a bit of a bore.
“The staff were all very friendly and helpful. The sleep bed was really great to try and the pillows were also very comfortable. This was a great location close to the airport.”
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Sep 17, 2009 by
Claudia from Anacortes,WA
Overall Rating:
9
- Upscale feel/decor in to the room, complimentary bottled in water.
- Only 2 towels in the room, would love to have seen 4 on the shelf.
“Our stay for the price was fantastic! I love the value on Priceline. The hotel was easy to find with our rental car, plenty of well-lit parking, the fastest check-in I have ever experienced, and a beautiful room. The sleep number bed was fun to try out.”
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Sep 12, 2009 by
John from Saddlebrooke,AZ
Overall Rating:
10
- Superb location to either Chase Field/Scottsdale.
- No paper delivery to room.
“Excellent location to airport, Chase Ball park and the Scottsdale restaurants and shops. Also close to Biltmore district. Shuttle to airport but I drove to this hotel. Would like to have had a little more comfortable area for smoking.”
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Aug 16, 2009 by
Laura from New York,NY
Overall Rating:
9
- Swimming pool and hot tub.
“Good access to airport, there is a free shuttle from the airport which came very promptly. Rooms clean, beds comfy, good hotel.”
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Aug 10, 2009 by
Susan from Stickney,IL
Overall Rating:
5
- Close to airport.
- Airport Shuttle only ran limited hours. I had to take a cab to the airport.
“Was not here long enough.”
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Jul 21, 2009 by
Mary from Prescott Valley,AZ
Overall Rating:
8
- Very clean.
- Could not get comfortable on sleep number bed.
“I was very happy with the air conditioning. It was 115 in Phoenix but we were comfortable in the room. Appreciated the in-room coffee.”
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Jul 8, 2009 by
Dee Dee from Rowland Heights,CA
Overall Rating:
8
“Great hotel for the price, convient and love the fact that they are pet friendly.”
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Jun 23, 2009 by
Sandy from Encino,CA
Overall Rating:
9
“The staff was really very helpful and friendly.”
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Jun 5, 2009 by
Nick from Reedley,CA
Overall Rating:
10
- Pleasant place to stay, no noisy neighbors, very nice, comfortable.
- Not much night life in walking distance.
“Very nice place, comfortable, clean, well kept. Courteous staff, all top amenities. Slept great, nice bed.”
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Apr 19, 2009 by
Gerhard from Hartland,WI
Overall Rating:
10
- Good location to airport and get around, friendly & competent staff.
- Too bad the room didn't have a fridge.
“Convenient, very good for the priceline cost.”
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Apr 11, 2009 by
Kirstine from Sherman Oaks,CA
Overall Rating:
3
- The swimming pool was nice.
- The room smelled awful.
“The room smelled awful and breakfast was ridiculously expensive.”
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Apr 3, 2009 by
Dayna from Mesa,AZ
Overall Rating:
10
- We enjoyed the sleep number bed.
- It would have been nice to have a bigger bathtub.
“Very clean and comfortable. We really enjoyed our stay.”
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Mar 27, 2009 by
Tracy from Brainerd,MN
Overall Rating:
9
- Pool, free transportation to airport, they let us check in early.
- Was charged for a local call.
“Convienent location, helpful staff, nice looking hotel, lots of business and airline people, very nice pool with sitting area to side.”
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Mar 27, 2009 by
Jodi from Apg,MD
Overall Rating:
9
“It's in a nice location and far met expectations, and beds were very comfortable.”
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Mar 25, 2009 by
Pamela from Flagstaff,AZ
Overall Rating:
9
- Convenient to airport, clean, shuttle to airport, outdoor pool and hot tub; sleep number bed.
“Clean and convenient to airport and major roads. We enjoyed using the outdoor hot tub. The breakfast (paid) was very good. We had stayed here before and would happily return.”
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Dec 20, 2008 by
Gary from Aurora,CO
Overall Rating:
6
- Attractive room.
- Shower no water pressure.
“verything good except shower, my friend in room next door had good shower, so mine was not right, no water pressure, unfortunately, for me shower is top of list other than cleanliness and good bed.”
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Dec 5, 2008 by
Joe from Carnegie,PA
Overall Rating:
9
- Location, well constructed, clean, newly appointed, friendly staff.
“Located less than 5 minutes to PHX airport, with a very responsive staff, good airport shuttle leaving as early as 5:00AM. Hotel and rooms are very clean. Newly appointed rooms with rich woods, a large desk/counter area holding a flat panel TV, well designed baths, internet access, and Select Comfort™ beds under excellent comforter and pillows.”
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Nov 6, 2008 by
Overall Rating:
4
- The only thing which is NICE here is the SMALL POOL.
- I will not recommend this hotel, the service, room are bas. My room was not cleaned, bad staff.
“This hotel is one of the worst hotels I ever had in my entire travel in us, I am a traveler business and leisure, I was disappointed to this hotel, the front desk is lazy! No training in public relation and sales!
”
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Oct 9, 2008 by
richard
Overall Rating:
10
- This hotel is very comfortable in all respects, but the beds and pillows deserve special mention as being better than most 3 star hotels.
“We have stayed here before and were delighted to have them accept our offer again. One couldn't ask for a better stay except at a very fancy resort hotel and in some ways, this hotel is even better. For example, in most very vancy hotels one must use room service or go downstairs to get coffee, which is a nuissance and expensive.”
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Sep 7, 2008 by
Barry from Temecula, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Always clean, new facilities, friendly staff.
- Liked it all.
“NA.”
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Sep 4, 2008 by
Lorena from Tucson, AZ
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Friendliness of staff (front desk).
- Lack of complimentary breakfast & poor quality toiletries.
“Cleanliness, friendly, clean pool, fitness room, appearance all were expectations meet of good hotel. However, a great hotel for myself always comes with a complimentary breakfast or a concierge.”
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Sep 4, 2008 by
Monica
Overall Rating:
10
- I liked the beautiful rooms and location.
“Beautiful rooms, nice location. It's minutes away from Chase Stadium and the downtown area. I would stay here again and recommend it to all my friends and family.”
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Aug 3, 2008 by
Zachary from Houston, TX
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“Clean hotel, close to airport.”
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Jul 10, 2008 by
Melinda from Yuma, AZ
Overall Rating:
9
Cleanliness:[8] •
Staff:[8] •
Location:[9]
- Staff was excellent.
- Food trays left in hallway for 2 days.
“Would like to go back. Had an excellent time.”
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Jul 9, 2008 by
Ken from San Diego, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- It was just perfect. And the value. Perfect.
- There is nothing we didnt like.
“Perfect.”
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Jul 8, 2008 by
Shirley from Payson, AZ
Overall Rating:
9
Cleanliness:[10] •
Staff:[9] •
Location:[10]
- Sleep number beds.
- All metal chairs at pool. In Phoenix, AZ in the summer. 114 degrees!
“I like this Radisson better than the one at 3333 E Universities in Phx. It was very comfortable.”
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Jul 2, 2008 by
Burdette from Flagstaff, AZ
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
- The sleep number bed.
- None.
“Great hotel, The Radisson is my favorite hotel.”
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Jul 2, 2008 by
Dale from Prescott Valley, AZ
Overall Rating:
8
Cleanliness:[9] •
Staff:[5] •
Location:[9]
- The location was great for our trip.
- I had to wait at the front counter for service while staff was in other room talking.
“Great location to the airport and room was very comfortable.”
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Jul 1, 2008 by
Barry from Tucson, AZ
Overall Rating:
7
Cleanliness:[8] •
Staff:[8] •
Location:[8]
- Clean.
- No counter in bathroom, no DVD, no fridge, no free breakfast.
“Clean centrally located good for business travel. Sleep number beds are not very comfortable.”
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Jun 29, 2008 by
Lynda from Colorado Springs, CO
Overall Rating:
7
Cleanliness:[6] •
Staff:[5] •
Location:[8]
- The manager personally helped us find the location and get settled in when we were lost.
- Our room key kept getting de-programmed.
“The general manager, was very approachable, very helpful and provided amazing customer service. He did a fantastic job of making us comfortable upon our arrival after being lost in the city for 2 hours & arriving hot, tired and frustrated. He definitely smoothed the transition. Some of the front desk staff, however, went the opposite direction and treated us like second class citizens.”
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Jun 9, 2008 by
Jules from Chandler, AZ
Overall Rating:
9
Cleanliness:[9] •
Staff:[10] •
Location:[8]
- Across the board, weight room / restaurant, needs to have all day coffee and breakfast room service.
- Not too many things bad.
“Good for travelers, front desk very sharp and educated. They were very helpful and courteous. It appears that if something breaks, they will fix it in a timely manner.”
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Jun 6, 2008 by
Antoinette from Covina, AR
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The location and the gym facilities.
- Doesn't apply I liked this hotel just fine especially the staff.
“Excellent customer service from check in to check out. Absolutely charming stay, clean room, well organized gym, I went for swim with my grandson it was a nice stay thank you and I will come back to visit soon.”
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Jun 5, 2008 by
Chamaine from Nashville, TN
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- The bed was very comfortable.
- The hotel was a bit old and the door had a crack around the frame that you could see through even when closed.
“The hotel was adequate. The staff was friendly and helpful.”
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Jun 2, 2008 by
Sharon from Silver City, NM
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The sleep number bed was great, and we enjoyed the restaurant.
- One reading lamp did not work.
“This was one of the best hotels we have stayed at. Everything about it was exceptional, including the large room with sleep number bed and the top-notch restaurant. Highly recommended!”
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May 27, 2008 by
Burdette from Flagstaff, AZ
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The location was great. Near my family, when I wanted to visit. All of the Radissons are beautiful.”
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May 27, 2008 by
Michelle from Prescott Valley, AZ
Overall Rating:
3
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Very impressed with the location and the hotel, but the room we got was not good. The beds were the sleep number mattress it was a nightmare. We were at the end of the hall so we heard every door slam.”
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May 23, 2008 by
Amy from Winfield, IL
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Beautiful room, lobby, facilities - clean, close to airport, safe, friendly comfortable.
- I couldn't stay there form more nights!
“This hotel far exceeded my expectations. Rooms were beautiful, big comfortable and sleep number beds. Hotel itself was also fantastic. Very close to the airport- but felt like a downtown hotel.”
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May 20, 2008 by
Brenda from Athens, GA
Overall Rating:
10
Cleanliness:[9] •
Staff:[9] •
Location:[9]
- Bed was very comfortable. And the shower was nice and the soaps.
- Nothing wrong really.
“We were very happy to be here. the food was good and our stay romantic and we will come again.”
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May 20, 2008 by
Lucette from Nanaimo, BC CA
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
- Loved the sleep number beds, it was practically like home.
- Bugs landed in the pool, although it was cleaned regularly, and I'm not sure what else they could do. I do not like pesticides but maybe some other way.
“The hotel was great, the people were friendly and I loved the sleep number beds - it was practically like home.”
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May 17, 2008 by
Bill from Tucson, AZ
Overall Rating:
8
Cleanliness:[8] •
Staff:[9] •
Location:[10]
- Close to airport with shuttle service.
- Shuttle service ends at midnight. We arrived late and had to take a cab.
“The hotel is convenient to the airport. It is clean and the service has always been good. We feel though that the hotel is more of a 2.5 star rather than a 3. Three stars is as high as it gets for a Phoenix airport hotel, but based on other 3 stars that we have stayed at around the airport, the 44th st. Radisson is not quite as new or nice; i.e. the other Radisson, the Hilton, etc.”
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May 15, 2008 by
Lynn from Kendall Park, NJ
Overall Rating:
9
Cleanliness:[9] •
Staff:[8] •
Location:[8]
- It was close to airport yet in a quieter part of town.
- The lunch menu was not to my liking.
“This Radisson location is consistent with other properties operated by this chain. You can expect clean, comfortable guestrooms, with plush beds and linens. It is a great location from which to get into Phoenix, Scottsdale, Arizona highways, and back to the airport.”
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May 13, 2008 by
Steve from Oro Valley, AZ
Overall Rating:
8
Cleanliness:[9] •
Staff:[8] •
Location:[8]
- Convenient location for travel in and around Phoenix.
- Carpets were very loud and tacky, walls not very sound proof.
“Very handy location for us as we went all over Phoenix, being close to the 202 loop was useful. Staff were very professional, lobby and bar area very clean. The beds were excellent, but the carpets were like something out of Las Vegas, loud and tacky! For the price it was certainly worth it and I would stay there again.”
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May 12, 2008 by
Scott from Tucson, AZ
Overall Rating:
6
Cleanliness:[9] •
Staff:[8] •
Location:[9]
- Location and airport shuttle and parking.
- The A/C is very loud and woke us up several times.
“The only thing I did not like was the A/C unit in the room. When it came on, which happened about every 20 min, it was very loud and work us up on several occasions. It would have been nice if you could adjust the speed of the fan, it was always on high when it came on.”
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Nov 16, 2005 by
Melanie from Mesa, AZ
Overall Rating:
3
Cleanliness:[5] •
Staff:[5] •
Location:[5]
- The room was laid out nicely.
- The bed was extremely uncomfortable, the worst I have slept on.
“The hotel was in the middle renovations with many areas not visually appealing. It is conveniently located, but because of heavy road construction, it was not easily accessible. I do not recommend the sleep number beds. Again, this was one of the worst night's rest I've had. I spent an hour trying to get comfortable and never succeeded.”
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Nov 12, 2005 by
Melinda from Wichita, KS
Overall Rating:
6
Cleanliness:[4] •
Staff:[7] •
Location:[8]
- Very nice hotel, Great location, Very nice staff and VERY CLEAN mini suite rooms.
- Nothing.
“Price, Location, Overall a VERY Nice place to rest your head. GREAT hotel stay!”
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Nov 3, 2005 by
Martha from San Diego, CA
Overall Rating:
7
Cleanliness:[9] •
Staff:[7] •
Location:[9]
- The lady that run the bar area was really helpful and friendly. She served us food the way we wanted it in a timely and friendly manner.
- There was no bottled water in my room and the vending machine on my floor was out of order and kept my money.
“My room was neat and clean. My bed was well made and comfortable. The temperature in the room was maintained at 74, very comfortable. I had everything that I needed except drinking water. The food in the restaurant was tasty and attractively presented. The air conditioner was very noisy. If there was any other noise happening in the hotel, it was masked by the air conditioner. This hotel was in remodel mode. This made the place dusty and unattractive in some areas. The majority of front desk personnel were indifferent to the quality of service rendered.”
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Oct 25, 2005 by
Hily from San Luis Obispo, CA
Overall Rating:
7
Cleanliness:[7] •
Staff:[8] •
Location:[8]
- Easy to find, plenty of free parking, food was good.
“The hotel was undergoing massive renovations. On check-in we were given a room that was not ready for guests due to construction. Our second room had a blade from a utility knife on the bathroom counter. I turned it into the desk staff. There were nails and screws on the floors of the halls and ice machine nooks where anyone could have stepped on them. I picked up what I saw and called the desk staff to let them know about it. It took over an hour for someone to answer the room service phone on our last morning due to a large group in the dinning room.”
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Oct 13, 2005 by
Nancy from San Diego, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- I was very happy with the comfort of the bed and also the look. All the white linens where beautiful.
- My only complaint was oatmeal, toast, coffee and juice was too much money. As usual, hotel food prices.
“Everyone was friendly and I had the most beautiful view looking north. After a long day working it was wonderful coming back and relaxing in the room with a view of a lot of sky and the mountains. I enjoyed that!”
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