User Reviews for Hilton Garden Inn Orlando Airport

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Jul 23, 2008 by oscar from jacksonville
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[5]

• Breakfast has some variety and fitness center.
• NA.

“This place is falling apart, paper wall was pealing off from the walls, old and noisy AC units, rude and unhelpful front desk agents. Mostly girl from Switzerland who asked for my id when I requested a towel and she was the one who checked me in.”

Apr 8, 2008 by Krystal from Melbourne, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, good location, safe.
• Young children/kids running the halls at midnight.

“Clean, good location, safe.”

Jan 12, 2008 by Vickie from Longwood, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable bed and clean facility.
• Bathroom needs improvements.

“Nice looking place, attractive rooms but bathrooms are a bit outdated. Overall a good stay and would stay there again.”

Jan 9, 2008 by Kerry from Fort Myers, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds.
• Nothing.

“Great location, terrific beds, great shower. What more can I say?”

Jan 3, 2008 by S from Gainesville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free parking, Wifi, ergonomic chair, comfortable workspace and bed, friendly staff.
• Would have liked breakfast to be included.

“Nice, clean, comfortable and thoughtful - ideal for business travelers and okay for families too. Friendly staff. Workplace well designed. Free and fast Wifi. Comfortable bed. Have the new Hilton alarm clocks with aux connection for MP3 players. Good business center. Situated next to a lake, which has walkways around it for jogging. Breakfast is extra for about 10 bucks.”

Jan 2, 2008 by Taco from Atlanta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Clean, efficient, nice room.
• To far from International drive.

“Hotel is fine. I would stay there again.”

Dec 26, 2007 by S from Gainesville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large rooms, clean, felt safe, free wifi, friendly staff. Comfortable bed.
• No free breakfast? : ) but not a big deal.

“Hilton Garden Inns seem to have done away with free breakfasts, but otherwise they remain a solid value. Rooms are big, beds are comfortable, the toiletries and alarm clock are the nice ones from the regular Hilton hotels. You feel safe and comfortable. Well stocked pantry. Free wifi, comfortable workplace with a very nice chair, power points which are surge protected. Limited room service from local Bennigan's, and there are other diners very close by. All in all, very highly recommended.”

Oct 19, 2007 by Robert from Joplin, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and convenience, hospitality and helpfulness, shuttle service to airport.
• No hot tub or spa, no complimentary continental breakfast.

“This hotel met all our expectations, from the time we first drove up to the hotel, the friendly and helpful staff, until the time we left on the hotel provided shuttle to the airport. Coffee and juice were provided, but no complimentary continental breakfast. Overall our stay was very nice.”

Sep 5, 2007 by Doug from Cuyahoga Falls, OH
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[9]

• The room was nice and unexpected.
• The staff was cold and not willing to help.

“This hotel was great except for the staff any questions we had; they did not really want to answer and did not really treat me nice.”

Jul 26, 2007 by Kirsten from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was great the hotel staff was all very great helped in any way they could to get us where we needed to go.
• Nothing this is the first time I have had a really good stay at a hotel in a while.

“This hotel is great. I had a great time no problems at all fast check in. We went to Orlando to go the theme parks a little drive about 15 min but there is so much on your way to the parks we didn't mind. The manager was very helpful we were having problems with our computer and he took time out to help us. Thanks very much we will be staying there again.”

Jul 16, 2007 by Linda from Roseville, MS
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[9]

• Spacious room, nice furnishings, great location.
• Desk staff that could not communicate well.

“Everything about the hotel was great, except that the first night we could hardly understand what the desk clerk was saying. She told my husband over the phone to go to C4 to meet the hotel shuttle at the airport, but there is no C4. It should have been B4. He had repeated it back to her more than once, and she said yes, C4. Then when we arrived we had a great deal of trouble communicating with her. And, she was definitely not friendly. Surly would be a more apt description. Also, my husband found it strange that a hotel that seemed to want to have business travelers did not offer any kind of a complimentary breakfast. The only thing available was a restaurant meal for $9.95 we were told at check-in. We did, however, like he area and my husband found it a great place to take his morning 3-mile run. We will be staying there again tonight on our way back home.”

1 of 1 people found this review helpful.

Jul 13, 2007 by Megan from Ponce Inlet, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• comfortable beds

“Very convenient to Oral. International Airport. Very friendly staff. Cozy rooms w/ micro and fridge. Nice bright lighting.”

Jun 30, 2007 by Ms from Gainesville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean.
• Out of water bottles in "all" vending machines on 3rd floor.

“I stayed there for one week after a minor surgery. It was a little far from the hospital but I got a great deal so went for it. Staff was excellent and house-keeping was exceptional. Hotel is nothing too fancy but it's definitely better than your average 2 star motels. I would stay here again.”

1 of 1 people found this review helpful.

Jun 27, 2007 by Nancy from Sandwich, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• All staff were helpful.
• They gave me a smoking room the first night I was there.

“The Hotel in Orlando was much more than I expected. It was easy to find from the airport. Everyone I encountered on the staff was helpful. Every morning I enjoyed the delicious breakfast and warm greetings from the wait staff”

Jun 18, 2007 by Pam from Live Oak, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff.
• Billing mix up - could have had this room at a cheaper rate.

“Clean, friendly staff, quiet, business friendly.”

May 10, 2007 by Chris from Lynchburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is very nice.
• It was all good.

“Very clean, friendly, helpful staff, very nice overall.”

1 of 1 people found this review helpful.