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User Reviews for Doubletree Hotel at The Entrance To UniversalResearch 518 user reviews for Doubletree Hotel at The Entrance To Universal.
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Research User Reviews for Doubletree Hotel at The Entrance To Universal (1-20 of 518)
Sep 8, 2009 by
James from Slidell,LA “The front desk staff were not very accomidating and not willing to provide customer satisfaction” Aug 9, 2009 by
Dominick from Southpoint,OH
“2.5 star OK for family travel better suited for business.” Aug 8, 2009 by
Carol from Plant City,FL
“We left this hotel a day early for a much nicer hotel nearby.” Aug 2, 2009 by
Linda from Brighton,IL
“Double tree hotel at the entrance to Universal Studios Florida is a great place to stay. We stayed here during both visits to Orlando. If you are visiting Universal Studios this is a must hotel to stay in.” Jul 31, 2009 by
elly from Defuniak,FL
“liked the location staff not helpful did not get free ride to the park like i was promised on arrival the place was not very clean and it did not smell good” Jul 26, 2009 by
Julie from Cape Coral,FL
“Clean, but a few repairs needed to be made in our room. The shower curtain was so long it was difficult to avoid stepping on. Had 2 toilet paper holders, but neither was snug enought to hold a roll of toilet paper. Never had to pay to park at the hotel I was staying at before...wasn't worth $12.00 a night. For such an upscale hotel, I think they could 'afford' to let you use the safe for free. VERY expensive breakfast.” Jul 25, 2009 by
Tom from Stockbridge,GA
“I have never before been charged for the use of the in room safe. We also had to pay an extra $12 a day for parking. Bathtub drain fixture broken. Room had a fridge, no microwave, and a super small 2 cup coffeemaker. We did not use the coffeemaker since it was not very clean.” Jul 23, 2009 by
Phil from Thonotosassa,DE
“Excellent property. Very professional and friendly staff. It is above the high standards which Hilton requires.” Jul 20, 2009 by
Joyce from Fort Lauderdale,FL
“Great place to vacation.” Jul 19, 2009 by
Roy from St. Marys,GA
“Over ran with teen unchaparoned and the staff said they know it is happening but there is nothing that can be done. The kids made life for other guest horrible. They were rude to other guest and spit on the floors and in the elivators.” Jul 10, 2009 by
Ashley from Crystal River,FL
“Very nice and clean. Great location and nice staff.” Jul 3, 2009 by
Sue from Hudson,FL
“Nice and close to Universal. Front desk staff very helpful. The room smelled terribly of mildew, I think. Even a lot of air freshener could not get the smell out. Gourmet cookies at check-in were a nice touch.” Jun 28, 2009 by
David from Immokalee,FL
“Least upscale Double Tree hotel I have stayed in. I wouldn't return.” Jun 24, 2009 by
Scott from Sarasota,FL
“The manager of this hotel was smug and had no interest in explaining the hotels misrepresentation of not including the parking fee in the price of the hotel. This is not New England and nowhere near exclusive!” Jun 22, 2009 by
Jeff from Gaithersburg,MD
“Probably would not stay at this hotel again because of the pay parking, the charge for internet and no free breakfast. Many hotels in the immediate area did not charge for parking and offered at least a Continental breakfast.” Jun 21, 2009 by
Robert from Jacksonville,FL
“Nice hotel.” Jun 19, 2009 by
David from Palm Beach Shores,FL
“Beautiful recently refurbished and decorated hotel, clean, friendly staff, good restaurant, Starbucks coffee shop and free shuttle to Universal Studios which is directly across the street. We paid $ 16.00 per night for valet parking but we didn't have to pay for parking at Universal Studios which balances out the expense. We recommend this hotel.” Jun 8, 2009 by
Dennis from Tampa,FL
“The hotel would be an adequate jumping off point for the theme park visiting family, but not suited to many other travelers needs. The thirteen dollar per day wireless charge and twelve dollar per night parking fees that weren't part of the room rate just gave the place a truly cheap nickel and dime feeling.” Jun 1, 2009 by
Diosmara from Valrico,FL
“Overall, we had a wonderful stay. The hotel was convenient to the Universal Studio attractions, which was our reason for travel and the staff were courteous. The restaurants were clean but pricey - would not recommend if you are on a vacation budget and these days when traveling with the family we're all on a vacation budget. Overall the experience was great. I would highly recommend this hotel as well as Priceline.” May 29, 2009 by
Magy from Plantation,FL
“Had a great experience. We all had a wonderful time in the hotel, very clean and loved the restaurant and starbucks in the main floor.” Apr 22, 2009 by
Susan from Fredericksburg,VT “Clean, nice size rooms with comfortable beds. Attractive hotel that was very convenient to Universal studios. Big pool and hot tub area. Kids loved it. I would definitely stay here again if I was traveling to Orlando.” 1 of 1 people found this review helpful.Apr 17, 2009 by
Elizabeth from Egbert,Canada
“At Doubletree I was surprised over the extra charges $12 per night parking, $13 per night for Internet. $3 per night for safe use, $2 per local phone call, not happy about the hiding extra costs.” 1 of 1 people found this review helpful.Apr 17, 2009 by
Amber from Lakeland,FL
“I have never heard of ever having to pay for parking at a hotel. Knowing that I would not have selected that hotel.” 1 of 1 people found this review helpful.Mar 2, 2009 by
Kathy from Pocono Lake,PA
“Enjoyed my stay, would recommend staying if your going to Universal Studios with children.” 1 of 1 people found this review helpful.Feb 20, 2009 by
Cameron from Warner Robins,GA
“Beautiful, well kept grounds. Small room but very neat with decent view. Parking was not free, but considering the place. Great hotel, would love to stay again.” 1 of 1 people found this review helpful.Feb 19, 2009 by
Greg from Brandon,FL
“Very clean, recently remodeled rooms. Had a nice view from the sixteenth floor. I worked out in the small gym, which had a dozen or so machines. The low point was paying twelve dollars to park in the hotel where I was staying.” Feb 5, 2009 by
Gary from Peoria,IL
“Hotel was very clean, rooms were very nice. TV's were awesome. It was centrally located for many of the attractions. Shower in my room had great water pressure, I love that! Over all it was a great experience.” Feb 2, 2009 by
Winsome from Maple Ridge,Canada
“Suitable for conventions; too noisy in the foyer; where the internet access is available. The coffee machine spilled everywhere when I tried to make only one filter /cup. I took a shower cap and it was taken away during clean-up. When I called the front desk said they don't provide shower caps! Nice cookie; good tasting coffee; awesome bedding.” Jan 28, 2009 by
Jeannette from Greenacres,FL
“Nice hotel that I would be happy to stay in again!” Jan 14, 2009 by
Brian from North Port,FL
“This hotel was not a 3.5 star hotel. I expect more from a Hilton property than was offered. It is probably the only hotel that charges for parking in Orlando. The rooms are clean and nice. Yet the Maid service lacks quality. On many occasions I only received one towel. On the 4 out of 9 days I stayed I received drinking cups they where plastic not glass. They charge you for every service including the safe and WiFi. When I travel to Orlando I will try to avoid this hotel because I would find more value and quality of service at a Holiday Inn Express” Jan 2, 2009 by
Aaron from Boynton Bch,FL
“Very nice hotel, its very clean and pleasant. lacks a few small amenities, but is very nice none the less.” Dec 24, 2008 by
Eugenio from Kernersville,NC
“Cleanliness, great service, and overall value will add to any vacation planned in Orlando. It's proximity to Universal Studios attractions will remove the element and stress of having to spend any significant amount of time in the car.” 1 of 1 people found this review helpful.Nov 28, 2008 by
Stanley from Jacksonville,FL
“This was a really nice hotel but Oct 22, 2008 by
Heidi
“I would reccomend this hotel to other travelers. The lobby was beautiful and clean, the staff was very friendly. The room was clean and comfortable and updated. We didn't have a chance to use the pool but it looked nice. I look forward to staying here the next time I come back.” Oct 21, 2008 by
Stacy
“This hotel was close to Universal Studios and very convenient! We never got in our car the whole time we were there. Took taxis everywhere for $5.00. The first room we checked into had two double beds, but I had reserved one king bed. I called the front desk and after verifying that they had a king available all I had to do was pick up the keys at the front desk and head off to our new room. They were very friendly and apologetic about the mistake. Cannot beat the price or location plus there's a Star bucks in the lobby. The hotel appeared to be very clean. Our room was clean and nicely decorated. The bathroom was a decent size and the hotel provided Neutrogena bath products. We will return here in the future!
Oct 20, 2008 by
Terri
“Beds were comfortable; rooms were clean and didn't smell like old socks! Front desk personnel were pleasant and helpfull!” Sep 27, 2008 by
Angelique
“We will visit here again since it is in walking distance to universal sturios and City Walk Orlando.” Sep 4, 2008 by
john
“NA.” Aug 24, 2008 by
Katherine from Sunrise, FL
“Staff was pleasant and very helpful, location was great for Universal Studios for either using their shuttle bus or own vehicle.” Aug 20, 2008 by
Casey from Archer, FL
“I would recommend this hotel to others and I would stay there again in the future. My biggest complaint was the restaurant prices and the $12/night parking fee.” Aug 19, 2008 by
Joe from Maurertown, VA
“Hotel was nice. We'll worth the price. Hotel is a 10-15 minutes walk to Universal's front gate. Cab ride on the way back cost us $5. Rooms were spacious and bed was very comfy. Great hotel, great price if your planning on a Universal studios vacation, this is the place you want to stay.” Aug 8, 2008 by
Mark from Bradenton, FL
“Good location near Universal great new rooms.” Aug 7, 2008 by
Kristin from Boise, ID
“This was a great hotel, it was recently refurbished with new linens and decor and it was a very nice hotel to stay at. The shower had high pressure and stayed hot, which was nice after a long day.” Aug 5, 2008 by
Tina from Jacksonville, FL
“Convenient to surrounding theme parks but unimpressive for this level hotel. Disappointed to find that we had to pay $12 for parking on top of the hotel price. This hotel also has safety concerns regarding their sprinkler system as there are incorrectly rated sprinkler heads placed throughout and many of them have been painted over. They gave us a key, no cookies and sent us on our way. We were interested to find their view of a handicap accessible bathroom included a vanity that was roughly 4 feet high (I am 5'2 and found it nearly impossible to brush my teeth and keep it in the sink), no mirror less than 5 feet from floor level and the peephole has not been relocated to allow the disabled person to see who is at their door. The next disappointment was that we were supplied with no wash rags.” Aug 4, 2008 by
Donna from Eagle Lake, FL
“Overall room was clean, check in/out was efficient, pool was very nice, towels were available at poolside, just the room was so smoky smelling, it made all my clothes, even in my suitcase, smell like smoke. Didn't ruin our stay, but we don't like cigarette smoke. Other than that, clean and friendly, convenient to everything. Would stay again, just not on the smoking floor.” Jul 30, 2008 by
Luke from Lake City, FL
“The hotel was nice, the hotel decided that I needed to pay $10 to park in their parking lot. My car was held hostage!” Jul 25, 2008 by
Michelle from Perry, FL
“Great service. Yummy cookies. Great location.” Jul 22, 2008 by
Theresa from Vero Beach, FL
“The hotel is very nice but being so close to a theme park it attracts a lot of tour groups who are ready to have a good time. I wished there had been some night time security to enforce quiet hours. A lot of noisy traffic on our floor between 1:00-4:00 AM. Doors slamming and loud conversations. Not a restful night at all.” Jul 20, 2008 by
Randy from Milwaukie, OR
“All good and approx. what we expected except for being charged a fee for any little thing that you did - if a traveler enjoys fees they will be in love with this place!” Jul 16, 2008 by
Doreen from Cape Coral, FL
“The hotel was really nice for the price. We did not like the fact that we had to pay for parking. It seems a little petty to ask for parking fees when you can stay at the hotel next door and get free parking.”
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