User Reviews for Doubletree Hotel at The Entrance To Universal

Research User Reviews for Doubletree Hotel at The Entrance To Universal (41-60 of 518)

• Add Your Own Review »

Aug 19, 2008 by Joe from Maurertown, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds were extremely comfortable.
• Additional charge for parking, but was reasonable.

“Hotel was nice. We'll worth the price. Hotel is a 10-15 minutes walk to Universal's front gate. Cab ride on the way back cost us $5. Rooms were spacious and bed was very comfy. Great hotel, great price if your planning on a Universal studios vacation, this is the place you want to stay.”

Aug 8, 2008 by Mark from Bradenton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Renovated rooms.
• Payment for parking.

“Good location near Universal great new rooms.”

Aug 7, 2008 by Kristin from Boise, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• They give warm cookies when you check in!
• The hallway to our room was very humid and hot.

“This was a great hotel, it was recently refurbished with new linens and decor and it was a very nice hotel to stay at. The shower had high pressure and stayed hot, which was nice after a long day.”

Aug 5, 2008 by Tina from Jacksonville, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[6] • Location:[8]

• Doubletree signature cookie.
• Had to pay for excessive fee for parking while staying at hotel.

“Convenient to surrounding theme parks but unimpressive for this level hotel. Disappointed to find that we had to pay $12 for parking on top of the hotel price. This hotel also has safety concerns regarding their sprinkler system as there are incorrectly rated sprinkler heads placed throughout and many of them have been painted over. They gave us a key, no cookies and sent us on our way. We were interested to find their view of a handicap accessible bathroom included a vanity that was roughly 4 feet high (I am 5'2 and found it nearly impossible to brush my teeth and keep it in the sink), no mirror less than 5 feet from floor level and the peephole has not been relocated to allow the disabled person to see who is at their door. The next disappointment was that we were supplied with no wash rags.”

Aug 4, 2008 by Donna from Eagle Lake, FL
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[7]

• Pool & poolside clean.
• Can't believe they still have a smoking floor. Bad smell.

“Overall room was clean, check in/out was efficient, pool was very nice, towels were available at poolside, just the room was so smoky smelling, it made all my clothes, even in my suitcase, smell like smoke. Didn't ruin our stay, but we don't like cigarette smoke. Other than that, clean and friendly, convenient to everything. Would stay again, just not on the smoking floor.”

Jul 30, 2008 by Luke from Lake City, FL
Overall Rating: 4
Staff:[6] •

• Cookies at check-in.
• Held my car hostage for 10 dollars parking lot fee they own the lot! Why do I have to pay to park there.

“The hotel was nice, the hotel decided that I needed to pay $10 to park in their parking lot. My car was held hostage!”

Jul 25, 2008 by Michelle from Perry, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great desk service. Nice room. Great location.
• All was good.

“Great service. Yummy cookies. Great location.”

Jul 22, 2008 by Theresa from Vero Beach, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[10]

• Clean modern rooms great location.
• Guests must pay for parking.

“The hotel is very nice but being so close to a theme park it attracts a lot of tour groups who are ready to have a good time. I wished there had been some night time security to enforce quiet hours. A lot of noisy traffic on our floor between 1:00-4:00 AM. Doors slamming and loud conversations. Not a restful night at all.”

Jul 20, 2008 by Randy from Milwaukie, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Location, arrival cookies.
• Fee for parking, for internet fee for safe,

“All good and approx. what we expected except for being charged a fee for any little thing that you did - if a traveler enjoys fees they will be in love with this place!”

Jul 16, 2008 by Doreen from Cape Coral, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was clean and fresh.
• Having to pay for parking.

“The hotel was really nice for the price. We did not like the fact that we had to pay for parking. It seems a little petty to ask for parking fees when you can stay at the hotel next door and get free parking.”

Jul 16, 2008 by James from Sunny Isles Beach, DE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, cleanliness, friendliness of staff, star bucks in lobby, direct in room, WiFi everywhere, value, overall good choice!

“Location/proximity to Universal Orlando is EXCELLENT. One could literally walk to the parks, City Walk, etc.”

Jul 16, 2008 by Chrissie from Middleburg, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was fabulous.
• The staff was very slow at the food court but nothing to complain about.

“This hotel had very friendly staff. Right when I checked in the guy was so excited to tell me I had a suite. The bed was super comfy. We had a fridge and a couch sleeper. It was awesome. We even rented a movie one night and enjoyed every minute of it. You do have to pay for parking at the end of your stay but I would definitely stay there again. Great job.”

Jul 16, 2008 by Sandy from Orlando, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The beds.

“The hotel was very nice.”

Jul 12, 2008 by Glenda from Naples, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The location and the amenities.
• They charge for parking and for use of the internet.

“I really enjoyed my stay here. So close to all the attractions in the area. The quality of the room was wonderful and the service was great! I didn't like that you had to pay for parking and for use of the wireless internet. But overall I was happy with my experience.”

Jul 11, 2008 by Vijay from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked the flat panel LCD LG television and enjoyed the comfortable bed.
• The drain stop in the shower was broken and the bathroom is just a little cleaner. Also the walls are kind of thin.

“This hotel fits its star rating. The room was nice and inviting. For those travelers with LCD TVs at home the flat panel in the room will make them feel at home. The hotel staff was friendly but need to keep up to date with minor details such as the clock radio having an adapter for your ipod/MP3 player.”

Jul 8, 2008 by Bob from Birmingham, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean.
• Nickled and dime for everthing, parking, use of safe, internet.

“Nice hotel with a good location. They do nickel and dime a lot. Dollars per day for the safe and parking, fee for internet, all these make it less of a great deal.”

Jul 8, 2008 by Jennifer from Coconut Creek, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds. Flat panel TV's.
• Hot tub closed at 1 am. They have security kick you out after 1 am.

“All and all, this was a great hotel. The hotel recently went through a renovation so everything looks new. Rooms are very comfortable and have contemporary design including flat panel TV's. Things that were not so great: $9.00 per day fee to park your car in their parking lot, no internet in the room.”

Jul 7, 2008 by Leslie from Naples, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• All seemed newly redone -Clean.
• Lobby needs updating and having to pay for hotel parking was ridiculous.

“We would use this hotel again because of its location and cleanliness but the parking charge has to go!”

Jul 3, 2008 by Megan from Gainesville, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Check-in was easy & they even provided warm cookies!
• Did not receive statement under door confirming no additional charges, so I hope I don't get a surprise!

“We checked in late at night after visiting Universal (which was literally right across the street!). There was a gated paid parking lot, but as long as you used your room key to leave, you didn't have to pay (so don't leave it in your room upon checkout). The staff was very nice, except the maid service did knock on our door around 9 am asking when we would be checking out (checkout was at 11 am, so unless you are at our door close to that time, leave us alone!). There was supposed to be a final statement under our door at 6 am, but we didn't get one, so hopefully I don't get any surprise charges as the checkout line, at the desk, was too long to wait for. We just used the express checkout from our room. The room was very clean, larger than we expected, and the beds were very comfortable. Overall, we will definitely visit this hotel again.”

Jul 2, 2008 by Jennifer from Plantation, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the view of Universal Studios from the 18th floor.
• Loved everything!

“I loved this hotel it was newly renovated and the beds were so comfortable.”

Jul 2, 2008 by Robert from Rockville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, beautiful hotel with amenities and class.

“Nice hotel with plenty of space and things to do, nice pool and hot tub. Nice deli for snacks and ice cream and drinks. Very pleasant stay.”

Jun 27, 2008 by Rhonda from Douglasville, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked the modern look of room and the cleanliness of hotel.
• Shuttle service was misrepresented, and paying for hotel parking wasn't mentioned either.

“I really liked Hotel; it was clean and modern. Staff was friendly and helpful. I wasn't prepared for $9.00 a day in parking fees and parking was very hard to find in spaces available.”

Jun 16, 2008 by Virginia from Jacksonville, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[9]

• Close to parks.
• Room Service, 1st. Room. Transportation to and from parks.

“The people were nice but I had a couple of bad things happen. Don't think I will stay there again, nor will I offer to anyone else.”

Jun 16, 2008 by Andrew from Haines City, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Rooms were of good size, nice appliances, good pool.
• No free internet in rooms. Parking charge.

“Good 3 star hotel, nice pool, appliances. Parking not worth $9 a day. One of the Only Hotels in Orlando I stayed in that you have to pay for it. Free internet in lobby. They should extend it to the guest rooms.”

Jun 16, 2008 by Gloria from Snellville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[9]

• Cleanliness and comfort of the room, location.
• Common area, kind of sleazy looking bar/restaurant, sad "snack bar / food court" was inadequate.

“Great location for Universal, comfortable, nice shuttle service to and from park. Inadequate as to family-friendly restaurant in hotel, but plenty within walking distance.”

Jun 15, 2008 by Isa from Spring Hill, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Walking distance to Universal.
• Restaurant.

“Hotel stay was fine. Staff at restaurant not attentive. We had to wait to be greeted and seated when we arrived. We waited about 10 minutes and none came to our table. Two of the glasses on our table were dirty. At $16.95 for a breakfast buffet, there were too many reasons to leave. It wasn't until we got up that we were questioned by a waitress why we were leaving. All the manager did was watching us walk out. Very disappointing!”

Jun 15, 2008 by Howard from Noblesville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and comfortable.
• Parking charge of $9.

“The location was excellent. The room was both clean and comfortable.”

Jun 8, 2008 by Allison from Lynn Haven, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great friendly service, very convenient location and very clean.
• Food wasn't exactly up to par and the maids kept popping in way too early in the morning.

“Absolutely loved it. Great and friendly service, very convenient location, the staff was always willing to help and the hotel seemed very clean. I would def. Like to go back very soon.”

Jun 4, 2008 by Lucy from Silver Spring, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice - everything I needed was taken care of for me.
• The elevators were too slow - with people traffic on several floors, it felt longer than usual.

“Spacious.”

Jun 3, 2008 by Diane from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful decor and clean.
• The room was freezing when we entered.

“Will go back to this hotel again since it was clean and great price.”

May 30, 2008 by Ellen from Stuart,Fl
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds are awesome. View was great, staff very nice.
• Pillows were a little too hard and plump, neck ache ensued.

“We stayed there on a particularly busy night. There was a convention there and that did not stop everything from being perfect. The staff was polite and helpful, The rooms were clean. The beds are so very comfortable. Only complaint. Pillows are a little too plump for my neck. I will definitely go there again but bring my own pillow.”

May 28, 2008 by Debbie from Columbus, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, well maintained, very nice pool.
• Having to pay parking every day!

“This is a beautiful hotel, very friendly, very clean. loved the cookies. I think it's too much to ask for such extravagant parking every day.”

May 21, 2008 by C from Sarasota, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, right across the street from Universal.
• That they charged me 9.00 per day for parking as a guest this should be included.

“Great hotel, great location, loved that it was across the street from Universal and that is was away from the crowded part of I drive. Nice clean rooms, friendly staff.”

May 20, 2008 by Jim from Plantation, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, spacious room-great location for attractions-pool, lobby, courtyard with fountain and an extremely helpful and courteously staff.
• Only need one word-nothing it was a positive experience.

“Great location-service-and accommodations, family friendly would definitely stay there again, (even with unexpected $9.00 parking fee).”

May 17, 2008 by Ravinder from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and homely treatment.
• Everything was great.

“Friendly and homely treatment it was real fun.”

May 15, 2008 by Christie from St Augustine, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Warm fresh baked cookies at front desk, beds were very comfortable.
• Parking was not free, it was $9 per day and $14 for valet.

“Valet and Bellman were very nice and helpful! Starbucks in hotel very nice, internet available in business area-not free, but available. Pool area was clean, comfortable. Beds were very comfortable cozy. Lots of nice pillows, etc. Room was very spacious. (2 queens) Still had plenty of room for playpen for infant. Hotel was very good location-several restaurants within walking distance. Would highly recommend!”

May 8, 2008 by Surina from Miami, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location, staff, and comfort.
• Did not like that they charge additional for parking and internet access in the room.

“Had a great experience in this hotel and worth the money, however it would be a perfect 10 if they didn't charge additional for parking and for internet access in the room.”

May 7, 2008 by Donna from Palm Coast, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[8]

• Nice lobby, comfy beds, attentive valet staff.
• I did not like having to explain to my 6 year old about a confederate flag hanging up in a window of a guest's room.

“I complained to management on duty about the confederate flag hanging from a guest's window. Very offensive. Plus, considering it wasn't spring break anywhere, the maniacs staying next to us were very loud and noisy at 3 a.m. We were awoken and put pillows over our heads because no one could quiet them down.”

May 6, 2008 by Stephen from Felton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the location of the hotel-right at the entrance to Universal.
• There is nothing I disliked about this hotel.

“The hotel was very convenient to Universal Studios and Islands of Adventure. It was a short 15 minute walk and also had a very convent shuttle to the park. The hotel staff was great-going out of their way to make sure they attended to our needs and our questions. We received many valuable coupons for 2 for 1 drink at City walk and were given directions for wherever we wished to go. The staff was very accommodating!”

May 6, 2008 by Hj from Tampa, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Shuttle service to City walk/Universal.
• Daily parking fee!

“Brief but enjoyable overnight stay would have stayed more nights if schedule would have allowed. Rooms were decorated with modern decor and were clean.”

May 1, 2008 by Kenneth from Theodore, AL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Walking distance to Universal Orlando.
• A/C leaked water on carpet and tour groups of high scholars.

“Very nice hotel with pleasant staff. Nice room and grounds. $9 to park car. $3 to use safe in room. You can walk to Universal Orlando in 10 minutes on landscaped sidewalk. Nice large hot tub.”

Apr 30, 2008 by Lori from Jupiter, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location.
• Charged for Wi-Fi in room.

“All in all it was a good experience.”

Apr 30, 2008 by David J. from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was excellent. The location was excellent. The restaurant was excellent.
• Everything was excellent.

“The hotel was excellent in all aspects. The staff is a tremendous asset to the Hotel. The hotel provides a Shuttle to Universal and Sea World. The restaurant was excellent.”

Apr 28, 2008 by A.J. from Ponte Vedra Beach, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great Gym, Great Location, Great Cookies.
• Hard to find I-4 (not hotel's fault).

“This hotel was adequately equipped with room refrigerators, coffee machine, LCD TV and alarm clock. The staff was warm and friendly. Cleanliness was a super plus. If you or your family have nut allergies, avoid the cookies (they tasted great, though!).”

Apr 28, 2008 by Kim from Sarasota, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• New furnishings, nice decor, down bedding, great location.
• Mandatory parking fee per night.

“Conveniently located at Universal Studios entrance, just off I -4. New furnishings, down bedding, nice decor. Starbucks in the lobby. Nice tropical courtyard. Mandatory parking fee.”

Apr 28, 2008 by Linda from Lake Grove, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was clean and the staff was friendly.

“Lovely hotel. The only problems were that we had to pay for parking and the AC was very noisy.”

Apr 24, 2008 by Michael from Plantation, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Remodeled very nicely, very comfortable and very relaxing.
• Not the hotel's fault, there was a high school math convention with lots of kids.

“The staff was very friendly and helpful. The lobby, business center, and room were all very clean, very modern, and comfortable. The room was a pleasant surprise, as they had recently remodeled it. The whole experience was very pleasant, and I would stay at the doubletree again.”

Apr 23, 2008 by Michael from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The room was very comfortable.
• The noise factor. I could hear the room next door.

“While the hotel did numerous upgrades that make the stay there more pleasant, they could do more soundproofing of the rooms. The views from the room were very nice.”

Apr 19, 2008 by Lana from Morehead, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, nice location, courteous and friendly staff. Delicious cookies!
• Charged me in advance for the safe that I did not request.

“Enjoyed my stay and will stay again.”

Apr 19, 2008 by German from Richmond, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• In general everything was great including location.
• The shuttle to universal made many stops which took about 30 minutes. We thought it was a direct shuttle.

“Nice clean rooms, great service and a friendly staff. What else can you ask for? Didn't use the gym or restaurant so can't comment on those but we would recommend this hotel to family and friends.”