User Reviews for Doubletree Hotel at The Entrance To Universal

Research User Reviews for Doubletree Hotel at The Entrance To Universal (21-40 of 518)

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Apr 22, 2009 by Susan from Fredericksburg,VT
Overall Rating: 10

“Clean, nice size rooms with comfortable beds. Attractive hotel that was very convenient to Universal studios. Big pool and hot tub area. Kids loved it. I would definitely stay here again if I was traveling to Orlando.”

1 of 1 people found this review helpful.

Apr 17, 2009 by Elizabeth from Egbert,Canada
Overall Rating: 8

• They charge extra for everything parking, safe, internet, phone.

“At Doubletree I was surprised over the extra charges $12 per night parking, $13 per night for Internet. $3 per night for safe use, $2 per local phone call, not happy about the hiding extra costs.”

1 of 1 people found this review helpful.

Apr 17, 2009 by Amber from Lakeland,FL
Overall Rating: 10

• I loved the comfort of the room and the flat screen TVs.
• Paying $12 to park overnight- unheard of.

“I have never heard of ever having to pay for parking at a hotel. Knowing that I would not have selected that hotel.”

1 of 1 people found this review helpful.

Mar 2, 2009 by Kathy from Pocono Lake,PA
Overall Rating: 8

• Location to Universal Studios was perfect.
• Could here the other rooms opening and closing thier doors.

“Enjoyed my stay, would recommend staying if your going to Universal Studios with children.”

1 of 1 people found this review helpful.

Feb 20, 2009 by Cameron from Warner Robins,GA
Overall Rating: 9

• Compliment chocolate chip cookie.

“Beautiful, well kept grounds. Small room but very neat with decent view. Parking was not free, but considering the place. Great hotel, would love to stay again.”

1 of 1 people found this review helpful.

Feb 19, 2009 by Greg from Brandon,FL
Overall Rating: 10

• Clean, friendly staff.
• Paying twelve dollars to park at a hotel where I'm staying is ridiculous.

“Very clean, recently remodeled rooms. Had a nice view from the sixteenth floor. I worked out in the small gym, which had a dozen or so machines. The low point was paying twelve dollars to park in the hotel where I was staying.”

Feb 5, 2009 by Gary from Peoria,IL
Overall Rating: 9

• Very convenient and easy to get in and out.
• Restaurant seemed a little pricey for breakfast.

“Hotel was very clean, rooms were very nice. TV's were awesome. It was centrally located for many of the attractions. Shower in my room had great water pressure, I love that! Over all it was a great experience.”

Feb 2, 2009 by Winsome from Maple Ridge,Canada
Overall Rating: 4

• The welcome cookie, the comfortable bedding, Carnevale's meals and Sangria.
• The fan/air conditioner prevented us from sleeping every night, although there was an effort to fix it, it remained jolting, each time it restarted.

“Suitable for conventions; too noisy in the foyer; where the internet access is available. The coffee machine spilled everywhere when I tried to make only one filter /cup. I took a shower cap and it was taken away during clean-up. When I called the front desk said they don't provide shower caps! Nice cookie; good tasting coffee; awesome bedding.”

Jan 28, 2009 by Jeannette from Greenacres,FL
Overall Rating: 8

• It was pleasantly surprising to find how nice this hotel was

“Nice hotel that I would be happy to stay in again!”

Jan 14, 2009 by Brian from North Port,FL
Overall Rating: 3

• Location was good.
• Nickel and dime you to death.

“This hotel was not a 3.5 star hotel. I expect more from a Hilton property than was offered. It is probably the only hotel that charges for parking in Orlando. The rooms are clean and nice. Yet the Maid service lacks quality. On many occasions I only received one towel. On the 4 out of 9 days I stayed I received drinking cups they where plastic not glass. They charge you for every service including the safe and WiFi. When I travel to Orlando I will try to avoid this hotel because I would find more value and quality of service at a Holiday Inn Express”

Jan 2, 2009 by Aaron from Boynton Bch,FL
Overall Rating: 7

• Nice, clean, good location.
• No refrigerator, no cable, towels were scarce.

“Very nice hotel, its very clean and pleasant. lacks a few small amenities, but is very nice none the less.”

Dec 24, 2008 by Eugenio from Kernersville,NC
Overall Rating: 10

• Service, cleanliness, and great value.
• The $12 cost of parking was not disclosed at check-in.

“Cleanliness, great service, and overall value will add to any vacation planned in Orlando. It's proximity to Universal Studios attractions will remove the element and stress of having to spend any significant amount of time in the car.”

1 of 1 people found this review helpful.

Nov 28, 2008 by Stanley from Jacksonville,FL
Overall Rating: 9

• Fancy.
• 12 dollars for parking!

“This was a really nice hotel but
I think the parking was way too much, 12 dollars it should have been 5 at the most.”

Oct 22, 2008 by Heidi
Overall Rating: 10

• This hotel was very nice and reasonably priced. It was located very close to Universal Studios.
• Breakfast was a little expensive, but good.

“I would reccomend this hotel to other travelers. The lobby was beautiful and clean, the staff was very friendly. The room was clean and comfortable and updated. We didn't have a chance to use the pool but it looked nice. I look forward to staying here the next time I come back.”

Oct 21, 2008 by Stacy
Overall Rating: 9

• The friendliness of the front desk staff!
• The A/C unit in the room was very loud- kept waking me up.

“This hotel was close to Universal Studios and very convenient! We never got in our car the whole time we were there. Took taxis everywhere for $5.00. The first room we checked into had two double beds, but I had reserved one king bed. I called the front desk and after verifying that they had a king available all I had to do was pick up the keys at the front desk and head off to our new room. They were very friendly and apologetic about the mistake. Cannot beat the price or location plus there's a Star bucks in the lobby. The hotel appeared to be very clean. Our room was clean and nicely decorated. The bathroom was a decent size and the hotel provided Neutrogena bath products. We will return here in the future!
”

Oct 20, 2008 by Terri
Overall Rating: 9

• Location.
• The A/C doesn't go below 60.

“Beds were comfortable; rooms were clean and didn't smell like old socks! Front desk personnel were pleasant and helpfull!”

Sep 27, 2008 by Angelique
Overall Rating: 10

• Convenience to universal.
• Temperature control was a bit hard to get the right temp. No mumbers to help with degrees.

“We will visit here again since it is in walking distance to universal sturios and City Walk Orlando.”

Sep 4, 2008 by john
Overall Rating: 0

• Dirty, very pricey, over rated.

“NA.”

Aug 24, 2008 by Katherine from Sunrise, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to universal studios & other needs, available smoking room.
• Need to find a way to take the smoke smell from hallways & rooms on smoking floor.

“Staff was pleasant and very helpful, location was great for Universal Studios for either using their shuttle bus or own vehicle.”

Aug 20, 2008 by Casey from Archer, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The size of the room. The location was perfect. the accommodations provided (pool, restaurants, etc).
• The price of the hotel restaurant, $50 for breakfast for 2 adults. $12/night for parking. The Jacuzzi was not warm.

“I would recommend this hotel to others and I would stay there again in the future. My biggest complaint was the restaurant prices and the $12/night parking fee.”

Aug 19, 2008 by Joe from Maurertown, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds were extremely comfortable.
• Additional charge for parking, but was reasonable.

“Hotel was nice. We'll worth the price. Hotel is a 10-15 minutes walk to Universal's front gate. Cab ride on the way back cost us $5. Rooms were spacious and bed was very comfy. Great hotel, great price if your planning on a Universal studios vacation, this is the place you want to stay.”

Aug 8, 2008 by Mark from Bradenton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Renovated rooms.
• Payment for parking.

“Good location near Universal great new rooms.”

Aug 7, 2008 by Kristin from Boise, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• They give warm cookies when you check in!
• The hallway to our room was very humid and hot.

“This was a great hotel, it was recently refurbished with new linens and decor and it was a very nice hotel to stay at. The shower had high pressure and stayed hot, which was nice after a long day.”

Aug 5, 2008 by Tina from Jacksonville, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[6] • Location:[8]

• Doubletree signature cookie.
• Had to pay for excessive fee for parking while staying at hotel.

“Convenient to surrounding theme parks but unimpressive for this level hotel. Disappointed to find that we had to pay $12 for parking on top of the hotel price. This hotel also has safety concerns regarding their sprinkler system as there are incorrectly rated sprinkler heads placed throughout and many of them have been painted over. They gave us a key, no cookies and sent us on our way. We were interested to find their view of a handicap accessible bathroom included a vanity that was roughly 4 feet high (I am 5'2 and found it nearly impossible to brush my teeth and keep it in the sink), no mirror less than 5 feet from floor level and the peephole has not been relocated to allow the disabled person to see who is at their door. The next disappointment was that we were supplied with no wash rags.”

Aug 4, 2008 by Donna from Eagle Lake, FL
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[7]

• Pool & poolside clean.
• Can't believe they still have a smoking floor. Bad smell.

“Overall room was clean, check in/out was efficient, pool was very nice, towels were available at poolside, just the room was so smoky smelling, it made all my clothes, even in my suitcase, smell like smoke. Didn't ruin our stay, but we don't like cigarette smoke. Other than that, clean and friendly, convenient to everything. Would stay again, just not on the smoking floor.”

Jul 30, 2008 by Luke from Lake City, FL
Overall Rating: 4
Staff:[6] •

• Cookies at check-in.
• Held my car hostage for 10 dollars parking lot fee they own the lot! Why do I have to pay to park there.

“The hotel was nice, the hotel decided that I needed to pay $10 to park in their parking lot. My car was held hostage!”

Jul 25, 2008 by Michelle from Perry, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great desk service. Nice room. Great location.
• All was good.

“Great service. Yummy cookies. Great location.”

Jul 22, 2008 by Theresa from Vero Beach, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[10]

• Clean modern rooms great location.
• Guests must pay for parking.

“The hotel is very nice but being so close to a theme park it attracts a lot of tour groups who are ready to have a good time. I wished there had been some night time security to enforce quiet hours. A lot of noisy traffic on our floor between 1:00-4:00 AM. Doors slamming and loud conversations. Not a restful night at all.”

Jul 20, 2008 by Randy from Milwaukie, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Location, arrival cookies.
• Fee for parking, for internet fee for safe,

“All good and approx. what we expected except for being charged a fee for any little thing that you did - if a traveler enjoys fees they will be in love with this place!”

Jul 16, 2008 by Doreen from Cape Coral, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was clean and fresh.
• Having to pay for parking.

“The hotel was really nice for the price. We did not like the fact that we had to pay for parking. It seems a little petty to ask for parking fees when you can stay at the hotel next door and get free parking.”

Jul 16, 2008 by James from Sunny Isles Beach, DE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, cleanliness, friendliness of staff, star bucks in lobby, direct in room, WiFi everywhere, value, overall good choice!

“Location/proximity to Universal Orlando is EXCELLENT. One could literally walk to the parks, City Walk, etc.”

Jul 16, 2008 by Chrissie from Middleburg, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was fabulous.
• The staff was very slow at the food court but nothing to complain about.

“This hotel had very friendly staff. Right when I checked in the guy was so excited to tell me I had a suite. The bed was super comfy. We had a fridge and a couch sleeper. It was awesome. We even rented a movie one night and enjoyed every minute of it. You do have to pay for parking at the end of your stay but I would definitely stay there again. Great job.”

Jul 16, 2008 by Sandy from Orlando, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The beds.

“The hotel was very nice.”

Jul 12, 2008 by Glenda from Naples, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The location and the amenities.
• They charge for parking and for use of the internet.

“I really enjoyed my stay here. So close to all the attractions in the area. The quality of the room was wonderful and the service was great! I didn't like that you had to pay for parking and for use of the wireless internet. But overall I was happy with my experience.”

Jul 11, 2008 by Vijay from Tampa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked the flat panel LCD LG television and enjoyed the comfortable bed.
• The drain stop in the shower was broken and the bathroom is just a little cleaner. Also the walls are kind of thin.

“This hotel fits its star rating. The room was nice and inviting. For those travelers with LCD TVs at home the flat panel in the room will make them feel at home. The hotel staff was friendly but need to keep up to date with minor details such as the clock radio having an adapter for your ipod/MP3 player.”

Jul 8, 2008 by Bob from Birmingham, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean.
• Nickled and dime for everthing, parking, use of safe, internet.

“Nice hotel with a good location. They do nickel and dime a lot. Dollars per day for the safe and parking, fee for internet, all these make it less of a great deal.”

Jul 8, 2008 by Jennifer from Coconut Creek, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds. Flat panel TV's.
• Hot tub closed at 1 am. They have security kick you out after 1 am.

“All and all, this was a great hotel. The hotel recently went through a renovation so everything looks new. Rooms are very comfortable and have contemporary design including flat panel TV's. Things that were not so great: $9.00 per day fee to park your car in their parking lot, no internet in the room.”

Jul 7, 2008 by Leslie from Naples, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• All seemed newly redone -Clean.
• Lobby needs updating and having to pay for hotel parking was ridiculous.

“We would use this hotel again because of its location and cleanliness but the parking charge has to go!”

Jul 3, 2008 by Megan from Gainesville, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Check-in was easy & they even provided warm cookies!
• Did not receive statement under door confirming no additional charges, so I hope I don't get a surprise!

“We checked in late at night after visiting Universal (which was literally right across the street!). There was a gated paid parking lot, but as long as you used your room key to leave, you didn't have to pay (so don't leave it in your room upon checkout). The staff was very nice, except the maid service did knock on our door around 9 am asking when we would be checking out (checkout was at 11 am, so unless you are at our door close to that time, leave us alone!). There was supposed to be a final statement under our door at 6 am, but we didn't get one, so hopefully I don't get any surprise charges as the checkout line, at the desk, was too long to wait for. We just used the express checkout from our room. The room was very clean, larger than we expected, and the beds were very comfortable. Overall, we will definitely visit this hotel again.”

Jul 2, 2008 by Jennifer from Plantation, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the view of Universal Studios from the 18th floor.
• Loved everything!

“I loved this hotel it was newly renovated and the beds were so comfortable.”

Jul 2, 2008 by Robert from Rockville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, beautiful hotel with amenities and class.

“Nice hotel with plenty of space and things to do, nice pool and hot tub. Nice deli for snacks and ice cream and drinks. Very pleasant stay.”

Jun 27, 2008 by Rhonda from Douglasville, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked the modern look of room and the cleanliness of hotel.
• Shuttle service was misrepresented, and paying for hotel parking wasn't mentioned either.

“I really liked Hotel; it was clean and modern. Staff was friendly and helpful. I wasn't prepared for $9.00 a day in parking fees and parking was very hard to find in spaces available.”

Jun 16, 2008 by Virginia from Jacksonville, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[9]

• Close to parks.
• Room Service, 1st. Room. Transportation to and from parks.

“The people were nice but I had a couple of bad things happen. Don't think I will stay there again, nor will I offer to anyone else.”

Jun 16, 2008 by Andrew from Haines City, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Rooms were of good size, nice appliances, good pool.
• No free internet in rooms. Parking charge.

“Good 3 star hotel, nice pool, appliances. Parking not worth $9 a day. One of the Only Hotels in Orlando I stayed in that you have to pay for it. Free internet in lobby. They should extend it to the guest rooms.”

Jun 16, 2008 by Gloria from Snellville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[9]

• Cleanliness and comfort of the room, location.
• Common area, kind of sleazy looking bar/restaurant, sad "snack bar / food court" was inadequate.

“Great location for Universal, comfortable, nice shuttle service to and from park. Inadequate as to family-friendly restaurant in hotel, but plenty within walking distance.”

Jun 15, 2008 by Isa from Spring Hill, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Walking distance to Universal.
• Restaurant.

“Hotel stay was fine. Staff at restaurant not attentive. We had to wait to be greeted and seated when we arrived. We waited about 10 minutes and none came to our table. Two of the glasses on our table were dirty. At $16.95 for a breakfast buffet, there were too many reasons to leave. It wasn't until we got up that we were questioned by a waitress why we were leaving. All the manager did was watching us walk out. Very disappointing!”

Jun 15, 2008 by Howard from Noblesville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and comfortable.
• Parking charge of $9.

“The location was excellent. The room was both clean and comfortable.”

Jun 8, 2008 by Allison from Lynn Haven, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great friendly service, very convenient location and very clean.
• Food wasn't exactly up to par and the maids kept popping in way too early in the morning.

“Absolutely loved it. Great and friendly service, very convenient location, the staff was always willing to help and the hotel seemed very clean. I would def. Like to go back very soon.”

Jun 4, 2008 by Lucy from Silver Spring, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice - everything I needed was taken care of for me.
• The elevators were too slow - with people traffic on several floors, it felt longer than usual.

“Spacious.”

Jun 3, 2008 by Diane from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful decor and clean.
• The room was freezing when we entered.

“Will go back to this hotel again since it was clean and great price.”