User Reviews for Rio Suite Hotel Casino

Research User Reviews for Rio Suite Hotel Casino (1-20 of 129)

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Nov 24, 2009 by Norm from Naperville,IL
Overall Rating: 7

• Very noisy on the floor I stayed on.

“I have stayed here before and it seems the hotel is in need of some renovation.”

Nov 16, 2009 by Phiillip from Thousand Oaks,CA
Overall Rating: 10

• Suites.

“Room appointments were fashionable. The best hotel room for the value that I Have had in Vegas.”

Aug 27, 2009 by Karin from Long Beach,CA
Overall Rating: 5

• Like the size of the rooms.
• Stayed here before. Every time we come back it's worse. Looks like they are trying to cut back & it shows.

“This is the 4th time we have stayed at the Rio - every time we stay there it goes down in quality. We will not be back again. You can see that they are cutting back on services. I spent 2 days at the pool 6 hours each day not once did a server come by. We were promised an early check-in didn't get it. Told to stand in the wrong line to check-in a 2nd time - 1 1/2 hours later they say oh you were in the wrong line, yeah the one your employee told me I had to stand in. Only found one place that we wanted to eat at there.”

Aug 26, 2009 by David from Celaya,Mexico
Overall Rating: 9

• Nice facilities, but you can still improve it.
• The bathtub. Old facets you need to improve it.

“Nice Hotel, Nice facilities, nice people working for you.”

Aug 3, 2009 by Audrey from Sylmar,CA
Overall Rating: 10

• The room is very attractive and spacious. We really enjoyed the stay!

“The suite is nicely decorated, and equipped with many amenities for travellers. We loved it!”

Jun 7, 2009 by Clare from Tamarac,FL
Overall Rating: 10

• Great location. Off the busy strip but totally close enough to be enjoyable due to excellent shuttle service.
• Pool hours too short, lifeguard short staffed. Had to wait one hour for pool to open.

“Great hotel. Had a real good stay. Would highly recommend.”

Jun 1, 2009 by Kerri from Folsom,CA
Overall Rating: 8

• Large Room, comfortable furnishings and bed.

“Very nice accommodations, particularly given the price for the room and the available amenities.”

May 30, 2009 by Tom from Los Angeles,CA
Overall Rating: 10

• It was uncrowded, no reason to venture out!
• Wish it had flat screen TVs

“For the price I paid it was an Incredible Deal! A quality hotel at a motel 6 price!”

May 17, 2009 by Hiroshi from La Grange,NC
Overall Rating: 10

• Friendly staff.
• Location & confusing layout.

“Excellent stay, great value for your money. If you plan on fine dining, expect to spend some money. Only other choice is the cafe with very reasonable prices and a lot of food. Sea food buffet is not recommended due to very high price ($40 per person) and too much ordinary sea food selections.”

May 10, 2009 by Chris from Clinton,UT
Overall Rating: 10

• I enjoyed the hotel. Room has plenty of space, clean.
• Wish its closer to the strip.

“I would recommend this hotel to my friends and family. I like the huge space and the cleanliness of it. The employees were very helpful.”

Apr 19, 2009 by Robert from Vancouver,WA
Overall Rating: 10

• Nice pools and grounds.
• Smoking in the casino but that is Vegas.

“We stayed in the Ipanema Tower and had a remodeled room. Very nice pool facilities. The Rio buffet offers multiple ethnic choices at reasonable prices.”

Apr 19, 2009 by Roy from Shreveport,LA
Overall Rating: 6

• Good valet parking.

“Clean and comfortable, but noisy and very bad restaurant hours.”

Mar 28, 2009 by Madhu from Norfolk,VA
Overall Rating: 8

• Room, food and
  overall experience.
• Pay for wireless internet!

“Very good stay; except for the wireless internet, which
I thought would be free.
I think it should be free!”

Mar 25, 2009 by David from Hawthorne,CA
Overall Rating: 9

• The room service was quick and reasonably priced.
• The valet service was very slow.

“This is not the first time that I have stayed at the Rio, and all of my experiences have been good. I will definitely be staying at the Rio again.”

Mar 7, 2009 by Robert from Hinsdale,IL
Overall Rating: 4

• Outdated and many things didn't work. Old property which is not kept-up.

“Not a very convenient location. Water was completely shutoff for several hours and I was not informed of this planned water outage. Room decor was tired and old. Layout of property is not good.”

Feb 18, 2009 by Mary from Melbourne,FL
Overall Rating: 6

• The room size was wonderful. Plenty of space to move around.
• Sofa was in poor condition. Casino was too spread out. Food prices for buffet high.

“Front desk people were friendly, but did not tell us about the Rewards Card. Quick check-in for us, but we did see long lines several times during our stay. Buffet prices were very high. Husband hated the way the casino was spread out. Show with Penn and Teller was great and auditorium was spacious. Rooms were spacious, but furniture was outdated. Room attendants were very friendly. Next time we will, however, stay on the strip.”

Feb 10, 2009 by David from Pomona,CA
Overall Rating: 9

• Suites, buffet.
• Annoying timeshare sales people, confusing to walk from parking structure to front desk

“Very confusing and convoluted to get from the parking garage to the front desk. You have to go up from the ground floor of the parking garage and then down an escalator, (with an elevator hidden around a corner) then the wind through the casino, dodge annoying timeshare salespeople strategically located at both a choke point, and right next to the check in desk and then you can check in. Other than that, everything was great. Great location, great room (although no free HBO, just the overpriced on demand junk). Excellent buffet. I'd love to stay there again.”

Feb 9, 2009 by Nancy from Newport Beach,CA
Overall Rating: 10

• The bathroom was incredible, The quality linens on bed..nonsmoking no Casino

“The hotel is right acroos the street from Mall. My husband had business there and I could just walk acroos the street and shop until we met up later in the day. The bathtub could fit Shaq ...and strong bubble jets. TV built into the bathroom mirror. The linens on the bed were premium quality. I wouls never have been able to afford to stay there if not for Priceline”

Feb 9, 2009 by Wayne from Bishop,CA
Overall Rating: 5

“We had a problem with our room; it took 20 minutes for the front desk to answer the phone! Then 30 minutes (and 3 phone calls) before the bellman came with new keys to another room - he didn't bring a cart, and expected us to move ourselves. When we checked out, charges that were to be camped we on our bill (at least they were removed without a problem.) Service has gone WAY DOWN.
”

Feb 3, 2009 by Sara from Wterloo, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great party atmosphere!
• Didn't win enough money.

“The Rio is a blast! Great party atmosphere. The rooms are nice and clean and the staff was really friendly and helpful. Hard not to have a good time at the Rio!”

Jan 11, 2009 by Mason from Chino Hills,CA
Overall Rating: 10

• Rooms were large and comfortable.
• No separate shower in bathroom.

“This room was exceptionally comfortable and large enough for several people to socialize together and not feel like we were in a hotel room.”

Nov 6, 2008 by
Overall Rating: 9

• Size of room was huge.
• Smoked-filled areas.

“All-in-all, very good value for $.”

Nov 1, 2008 by kim
Overall Rating: 10

• Rooms were amazing.

“Rooms were great! Very trendy and comfortable! Mini bar and bathroom was perfect!
”

Oct 15, 2008 by Mariah
Overall Rating: 10

• Room to strip view.... wonderful!
• Not for families.

“A very nice hotel where I felt very safe and the people were great!”

Sep 3, 2008 by Michael from Tuscaloosa, AL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Extremely helpful people.
• Room was only prepared partially one day.

“Very nice hotel with nice pool area and good restaurant.”

Sep 3, 2008 by Donna from Harper Woods, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was excellent, the room was amazing, and the location was perfect.
• Nothing.

“The staff was extremely friendly and helpful. The location of the hotel was great because we were close to the action but away from the noise of the strip. The hotel had free shuttles to the strip which was extremely handy. We would stay here again in a minute!”

Aug 29, 2008 by Sherri from Colorado Springs, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Front desk was helpful & friendly, even when we checked in very late.
• We had to pay 9.95 per 24 hours for internet use! Free everywhere else!

“We called when we found we were going to be very late, they told us not to worry. Then when we got there, had an excellent room with a great view. Our room safe was left in locked open, we called to get it reset & the person was there in less than 10 minutes & fixed it for our use right away. We were stunned to find the huge price for internet use, when the rooms are as much as they are, anyway! Excessive, but I guess that is Las Vegas.”

Aug 27, 2008 by Moira from Allen, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room, great location, good restaurants.
• Nothing!

“Staffs were friendly and even upgraded our room on our arrival! Love the price and location - so close to the Strip. Would definitely go to Rio again!”

Aug 26, 2008 by Milton from Washington, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was large and comfortable. The staff was friendly and no long lines at check in or out.
• The pool closed too early.

“We loved the room, beds were comfortable, but I think the Marriotts beds are better. The staff was very nice and helpful. The fire alarm went off in the night and was annoying, but otherwise we had a wonderful stay. We stayed in the Flamingo the next night and it was not as nice and had long lines to check in, out, and at the buffet.”

Aug 20, 2008 by Tiffany from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The hotel was huge.
• Had a very old style, it needed updating.

“Hotel Room was big. That was one of the upside of the room. It was also quiet, and had nice big windows. The decoration looked old, and needed an update. I was expecting that it would be a lot nice. This hotel looked like a 2 star motel but bigger. I don't think I will stay at the Rio again.”

Aug 20, 2008 by Elizabeth from St.George, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Room was large and clean.
• Cigarette Smoke! pools to small for the amount of people.

“I was good, but not appropriate for children or teenagers.”

Aug 20, 2008 by Sylvia from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything was great. We got upgraded and got a large suite. It was great!
• I was surprised all the restaurants closed at 11 on the weekend except 24 hour cafe.

“Everything was wonderful. It was huge and had a great view.”

Aug 14, 2008 by Sean from Newhall, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The view was nice and the staff friendly.
• The drywall above the shower was cracked and peeling off.

“Overall a nice stay and offered many free services (i.e. shuttles and pool towels).”

Aug 13, 2008 by Y from Lawndale, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great location, calm.
• Horrible room service, limited pool access, room is small.

“I stayed at Rio 3 years ago, and the room was way bigger. The service was way better then. But this time the room seemed to be way smaller, plus the cleaning was done poorly. They didn't even leave towels. Shampoo/conditioner, and there was no toothbrush/paste or shower cap. Our favorite pool was changed to limited access with $30 fee. I don't know what they're thinking, but they lowered standard of the hotel and service.”

Jul 30, 2008 by Kim F. from Cedartee, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very convenient, clean and reasonable.
• A some what inappropriate show was performed in public without regard to the children in the audience.

“The hotel was fine and I would stay there again and would recommend it to my friends. The food was very good. The room was spacious and clean with a beautiful view. A microwave and coffeemaker would be a nice addition to each room. We do not gamble so I have no comment about that. We saw several shows that were very nice. I would stay at the Rio if I returned to Vegas. When I found out about the problem I contacted them and there attitude was, "Oh Well" I had to fix the mistake by myself and they offered no assistance or compensation for my situation.”

Jul 26, 2008 by Mark from Lakeside, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Practical.
• Too far of a walk from front door to elevators for a senior.

“Awesome.”

Jul 23, 2008 by Chris from Tulsa, OK
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Size of room.
• Smoke.

“Hotel was nice, but very crowded. Close to the strip, but would have liked to have been closer. Overall a very nice place though.”

Jul 21, 2008 by Ju from Cerritos, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Large, spacious, clean room/suite.
• $22 fee to use the hotel gym! Crazy!

“Overall, nice suites, but a $22 fee just to use the treadmill? Doesn't make sense.”

Jul 20, 2008 by Michael from Brentwood, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• Location off strip.
• Very tight with the soaps, towels, etc.

“I try to check in at 9am on a Tuesday morning and was told to come back at 3pm. I ask the front desk person if their were anything she could do because the night before I've worked all night and wanted to go to bed.”

Jun 30, 2008 by Eric from Fayetteville, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spacious and clean rooms.
• Casino smoking makes for thick, stale air.

“Good location for off-strip site, large and clean rooms and superb food.”

May 31, 2008 by Sheldon from Hays, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large suite with access to two dressing/make-up areas.
• I am not a gambler.

“Excellent suites hotel. I would stay there again.”

Apr 26, 2008 by Teddi from Rancho Mirage, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Spacious rooms.
• Friends linens were not changed/ crackers & stains.

“Nice hotel, needs to be upgraded and maid service needs to improve. Our room had used toilet soap and shampoo. Friends had linens changed when they went to bed and found stains and crackers in their sheets.”

Apr 24, 2008 by Paul from Lakewood, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The rooms were spacious and clean. Doesn't smell like a casino?
• A lot of drunken people on the lobby and casino floor.

“The hotel was off the strip but with a bus to bring you there. It has a very good buffet and set of shops. The personnel were very friendly and knowledgeable. The rooms were well maintained and were showroom quality.”

Mar 27, 2008 by Gerald from Tempe, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best place in Las Vegas. The buffet is excellent.
• I like this hotel.

“Very friendly staff.”

Mar 27, 2008 by Patty from Riverton, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was comfortable and had enough room to move around in. The view was wonderful.
• For a suite I think the bathroom should have been laid out so that shower and the toilet were in separate rooms. That would make easier for everyone.

“The hotel overall was very nice and I would like to stay again. The staff was very friendly and helpful.”

Mar 25, 2008 by Jonathan from Las Vegas, NV
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• Voodoo lounge.
• $5 for two bags of chips.

“Disorganized pool area, expensive drinks and chips, spent $400 on dinner and two of us threw up all night. I wont be going back.”

1 of 1 people found this review helpful.

Mar 25, 2008 by Dianne from Boron, AR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The buffet, the size of the room.
• There was very little for children to do. They need an arcade.

“Everything was neat and clean, friendly staff, great food. There was very little for our grandchildren to do except swim.”

0 of 1 people found this review helpful.

Mar 20, 2008 by Lisa from Imperial Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent service! Fantastic room. Didnt want to leave it!

“I got a great room (it was spacious and beautifully appointed) at a great price. I was upgraded to a larger room upon check-in. I'm going to chalk it up to the excellent service and super-friendly staff!”

Feb 22, 2008 by Edmund from La Jolla, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great value for the hotel.

“Very pleasant hotel with all the amenities necessary for my stay.”

Feb 21, 2008 by Donnie from Lo Angeles, CA
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• The friendly staff was super.
• There was only one thing - dust on the coffee table.

“I enjoy my stay because the staff made it all worthwhile.”