User Reviews for Doubletree Guest Suites Houston

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Oct 4, 2006 by Linda H. from Memphis, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The room was clean and very spacious. I also liked the kitchen with appliances.
• Would like to have free breakfast.

“It was a great room in a great location and the staff was helpful.”

Sep 21, 2006 by Kimberlee from Austin, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Super location. I'm a runner and there is a quiet residential area 1 block away for running.
• Fire alarm (false) went off at 6 am! $11 a day for self parking.

“This hotel is a spectacular value! The size of the suite was enormous and was very comfortable (great pillows and bed). If you're looking for a suite hotel (no pun intended), this is an excellent value. The location is also prime, just a few blocks off 610 in the Galleria Area of Houston. There is a lovely quiet neighborhood just a block behind the hotel for those who enjoy an early morning run in the dark. I felt perfectly safe and comfortable running in this neighborhood in the heart of a big city.”

Sep 10, 2006 by Wendy from Austin, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[10]

• The rooms are huge. It's like an apt.
• The front desk staff can be rude sometimes.

“I love the hotel because it doesn't make you feel like you are staying at a hotel. You feel you are in an apt. There are a few front desk staff that are rude and abrupt though.”

Sep 4, 2006 by David from Mccomb, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was great. Very roomy, clean and the staff were very friendly. I couldn't have asked for better.
• Nothing.

“GREAT!”

Sep 3, 2006 by Jamie from Fair Oaks Ranch, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[7] •

• Beautiful spacious rooms.
• Did not have the room requested and confirmed by phone available.

“Wonderful room and amenities! Will visit again!”

Aug 28, 2006 by Gary from Monroe, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• Price, value, clean, new furnishings.
• Tough in and out, small courtyard to enter hotel.

“Very nice, very clean hotel. Great value.”

1 of 1 people found this review helpful.

Aug 25, 2006 by Jane from Frisco, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The hotel is in a terrific location, and the decor of the suite is beautiful.
• Can't think of anything.

“The Doubletree Suites gives you excellent value of the money. The suites are roomy, the kitchen usable, and the beds are excellent. In particular, the decor of the hotel has been well done.”

Aug 23, 2006 by Richard from Wichita, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely clean and spacious accommodations.
• Lack of Ice Machine.

“This hotel is a great place to stay. Very spacious and clean and excellent location.”

Aug 15, 2006 by Kenny from Beaumont, TX
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[10]

• Good location.
• The room was nasty. the mattresses may have been bought at a garage sale.

“The paint in the bathroom was peeling off. the hallways stunk and the mattresses could have been bought at a garage sale.”

Aug 14, 2006 by Jim from Marlin, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Large spacious rooms with good location.
• No free parking.

“The staff took time to make sure we were taken care of. Luggage ,check in, check out was very easy.”

Aug 12, 2006 by Donna from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very spacious.
• Parking was an issue when I first arrived I couldn't even get in the parking lot

“I was very surprised by the size of the suite. Self parking was OK, but you had to use the stairs because there was no elevator. Which made it difficult to transport your bags. It would have been nice to know in advance that it had a full kitchen.”

Aug 1, 2006 by Dj from Cedar Park, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The suites size excellent and clean, the pool is great, and overall met my expectation.
• None.

“It is a great hotel, my kids love the pool, and we like the suite it self. Friendly staff and nice location.”

Jul 21, 2006 by Joanie from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very Fancy. Unexpectedly got a 2 room suite! Way beyond my usual hotel stay!
• Tub and bathroom tile was somewhat worn.

“Given what I paid for this hotel, it was one great value. I'm not used to doormen, room service, and 2 room suites! It was extremely convenient for my business, as well. I only wish I could've stayed longer and had my family or a friend with me.”

Jul 17, 2006 by Marietta from Warren, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• was very impressed with the size of the room.
• The fact that high speed internet was not free.

“Very nice and clean place to stay with your family.”

May 1, 2006 by Thomas from Dallas, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great value for larger room, convenient for business, friendly staff, lots of room to work and nice pool.
• My only problem was cleanliness issues: cigar butt on balcony, yesterday's coffee grounds in coffee machine, spa did not work.

“Convenient, spacious, friendly and it has a nice pool and decent restaurant. There is plenty of room to work and entertain in the large living room and relax in the separate bedroom.”

Apr 10, 2006 by Katy from Edmond, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• I really liked the toiletries provided.
• I really needed a blow dryer, and they did not have one provided.

“It was great!”

Mar 14, 2006 by James from Dallas, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Staff was helpful, service was good.
• Finding entrance to hotel from street.

“This hotel seemed to be well staffed and well taken care of. The only complaint I would have would be the pool was not heated and there were no towels at the pool area. The staff was very helpful and the room was large and very nice.”

Oct 8, 2005 by Kenneth from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Large rooms, quiet, excellent housekeeping service.
• Long wait for elevators.

“A very comfortable hotel, excellent service, too few elevators.”

Jun 12, 2005 by Blanca from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• nothing

“This is an excellent resort in the future I would like to stay longer at a resort like this.”

May 27, 2005 by Cheree from Lake Charles, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The cookie!
• Nothing.

“I had stayed here in the past, but at the regular price. I was ecstatic to be able to stay here.”

Mar 9, 2005 by Michael from Peoria, AZ
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[9]

• Price, location and fairly clean
• Customer service was atrocious

“The property was nice. Nothing over the top, but adequate for a three star hotel. The suites are very well suited for long term stays (full kitchen with four burner stove, dishwasher and fridge).Staff was atrocious. Stuck us on a smoking floor.”

Feb 16, 2005 by Donald from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great rooms.
• Parking facilities not preferred. A $10 charge per day for parking.

“Overall very happy with this hotel.”

Feb 11, 2005 by Rose from San Antonio, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Nice room
• Excessive parking fees, front desk staff often not available

“The Doubletree Guest Suites Houston was a very nice place to stay. The rooms were very clean overall and very quiet. There were laundry facilities available which was nice even though we didn't need to use them. The front desk staff was not available much of the time, i.e., there was no answer most of the time when we called the front desk. The parking is $10 per day (up from $8 per day a few months ago), which I thought was excessive. Overall, we enjoyed staying there.”

Feb 11, 2005 by Ford from Victoria, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• suite was larger than a lot of one bedroom apartments
• parking was a little tight

“I appreciated the attention at the front desk. They retrieved a phone charger that we left behind and quickly made an adjustment in our bill for parking charges.”

Feb 11, 2005 by James S. from Georgetown, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location-next to Galleria for great shopping and the Capital Grill for upscale dining. Their cafe & bar were great too!

“Great location! Friendly staff. Very nice suite w/ balcony. Clean, very comfortable and ready to be enjoyed. Safe self-parking or valet. Warm Chocolate cookies on check-in! We had drinks in their very cozy bar and an excellent breakfast buffet in the cafe. We walked to the Galleria for a wonderland of up-scale shopping. Just next door to a wonderful resturant, the Capital Grill. The swimming pool looked perfect, ready to be enjoyed but not at 50 degrees, although there was a nice hot tub there too. Everything was a pleasant experience and we hope to go there again!”

Feb 7, 2005 by Gary from Ridgefield Park, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• great size room for the money; suite
• room smelled a little musty; refridgerator very loud

“Great value in very good location near Galleria. Clean. Rooms could use a fresh update. Front desk employees very courteous and helpful. Charges too high for phone calls, even though I used an 800 number. I would stay here again. ”

Jan 31, 2005 by Matt from Edmond, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• great location and excellent suites
• not the most cordial staff

“Great hotel in a spectacular location. The rooms are oversized, even the bathrooms. The interior hallways were well light and large to move around in.”

Jan 17, 2005 by Robert from Houston, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• convenient location - spacious suites

“good location, spacious suites and a good value!”

Jan 10, 2005 by Rama from Redding, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The separate livingroom, nice bath¿
• Breakfast not included in price. A banana would have been fine with me.

“Only a mile from my appointment, next door to famous Galleria shopping, lovely room and appointments. Loved the separate living/bedroom/kitchen. The staff was accomodating and the shuttle drivers were very nice and drove me to a restaurant and when I was finished picked me up. This was complimentary ... of course you should always TIP!!!! It saved me time and money from renting a vehicle.”

Jan 9, 2005 by Gary from Buffalo Grove, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were very large with sit down living areas and a kitchen.

“This was a great deal for a very nice hotel!!”

Jan 8, 2005 by Susan from Carrollton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“Great location. Warm and welcoming staff.”

Jan 8, 2005 by Gary from Mcallen, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very roomy, friendly staff

“Would like to stay there again. Beautiful facility and helpful, friendly staff.”

Dec 22, 2004 by Salah P. from Houston
Overall Rating: 5

“Our room had a coffee pot, but no coffee cups, utensils or anything else. The glasses in the bathroom were dirty. I expected a little better from such a nice hotel.”

Dec 19, 2004 by Wendee G. from Mounds
Overall Rating: 8

“The room was a great buy for the price I paid. Other than an outdated kitchenette, the room was fantastic.”

Dec 5, 2004 by Philip P. from Denton
Overall Rating: 10

“The hotel was great... the people were wonderful... the service was excellent”

Dec 1, 2004 by Tyler S. from Alamogordo
Overall Rating: 8

“I was put in a smoking room, and was not allowed to switch, everything else was great”

Dec 1, 2004 by Timothy E. from San Antonio
Overall Rating: 6

“For such a nice hotel, the shower was like a mist. Very low pressure so hard to take a decent shower. Also the hot water in the sink faucet took forever to get even warm. The room was nice though, overall.”

Nov 11, 2004 by
Overall Rating: 10

“Large spacious suite with kitchenette. The staff was courteous and eager to assist with any need. The breakfast buffet was delicious. The hotel was located conveniently near the Galleria with many options for shopping and dining within a short distance. I would definitely stay here again.”

Nov 10, 2004 by
Overall Rating: 10

“I really enjoyed my stay. The people were real nice and helpful.”

Nov 10, 2004 by
Overall Rating: 10

“This hotel was excellent. However, I wish you would indicate which hotels that you have to pay for parking, It cost me an extra $10. I did not mind though, because this hotel was worth a lot more than I paid for.”

Oct 4, 2004 by Jeramie T. from Metairie
Overall Rating: 10

“This hotel was excellent. The room had so much room, (840 sq. ft.), that it made you feel at home.”

Sep 30, 2004 by Tom W. from San Angelo, TX
Overall Rating: 10

“The hotel was within walking distance of the Galleria, other shopping areas and restaurants. Also, it was only 15 minutes from the Texas Medical Center. Everything was great.”

Sep 24, 2004 by Dennis M. from Fpo Ap
Overall Rating: 10

“The Hotel charged $8 for parking. Although this is a central Houston location, any charges for parking should have been included in the rate.”

Sep 22, 2004 by Anderson F. from White Castle
Overall Rating: 10

“The hotel was the best hotel that I have ever been in.”

Sep 22, 2004 by Roland R. from Dallas
Overall Rating: 8

“The Hotel's location is superb as many upscale restaurants are located within minutes from the front door as is the Galleria. The Hotel is also easy to find.”

Sep 19, 2004 by James B. from Valley Cottage, NY
Overall Rating: 10

“I was very satisfied, perhaps impressed.”

Sep 9, 2004 by Theresa D. from Mcallen
Overall Rating: 9

“The hotel staff was awesome. Doors were held open for us at all times by all staff members. Room service personnel was very friendly. The hotel itself was in 5 minute walking range from the Galleria shopping center and from fabulous restaurants. It was an awesome experience.”

Sep 7, 2004 by Honglan L. from Port Lavaca
Overall Rating: 10

“Spacious room, better than any 3 star hotels I ever stayed before”

Sep 3, 2004 by Jacqueline H. from Houston, TX
Overall Rating: 10

“I was surprised by the great standard of the room I was allocated and wouldn't hesitate to use your service again.”