User Reviews for Holiday Inn Gwinnett Center

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Mar 25, 2008 by Kathi from Indian Trail, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• It is a new hotel that has nice amenities and rooms.
• The swimming pool was way too cold to swim comfortably.

“The hotel is very nice. The rooms are well appointed. The lobby is very nice. The swimming pool was too cold to swim comfortably but was clean with ample towels.”

Mar 12, 2008 by Tom from Huntsville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed having a little bit extra room around the beds, larger fridge and windows.
• I couldn't completely close the heavy blinds.

“This hotel is a great place to stay; friendly and helpful staff who want to make your stay memorable. Clean inside and out. Nice modern facilities, internet, exercise room.”

Mar 12, 2008 by James from Irmo, SC
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convenient location.
• Rooms clean but a little worn for upscale rating.

“Hotel is convenient to I-85 and shopping and good for casual travel. Not new or luxurious enough to qualify for romantic getaway.”

Mar 4, 2008 by Rosemary from Douglasville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The location fit our needs and the room was very clean.
• I didn't like the entrance into the parking lot. I would have preferred to be able to pull directly on to the road from the parking lot.

“This location is very convenient to shopping and you could walk to the Gwinnett arena. The rooms were clean and the bed was comfortable. The restaurant looked nice, but we did not eat there.”

Feb 29, 2008 by Robert from Evans, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very friendly staff, went the extra mile.
• Guy sleeping in the lobby (not a homeless person).

“Very nice lobby, room very nice, nice view of the area. Excellent staff.”

Feb 19, 2008 by Teresa from Rossville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The location was perfect for my weekend plans. The hospitality and helpfulness in finding things to do was great.
• All was fine - if I had to say something: no breakfast as hospitality.

“The open lobby was very pleasant with the fireplace and outdoor patio. The room was spacious and clean. I was very pleased with this choice.”

Feb 18, 2008 by Alan from El Jobean, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• No king bed typical cheap mattress.

“Good business location clean and neat.”

Feb 8, 2008 by Shehzad from Duluth, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean and pleasant.
• Everything was very good, no complaints.

“I would stay at this hotel again it was very clean and pleasant.”

Feb 6, 2008 by Carl from Cincinnati, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location, very clean room.
• Restaurant/lounge closes too early.

“Very nice, clean hotel. The TV has an AV input jack for cameras or DVD. Too bad, they refused to give me a room with 1 king bed (they were not full). The lounge was closed by 9 PM on Saturday night. Housekeeping replaced the used coffee packets with only decaf packets. Lots of noise from hallway late at night, both nights. Overall decent, but not 3 stars.”

Jan 30, 2008 by Eric from Oakwood, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great location, near Gwinnett Arena and Discover Mills. Loafing Leprechaun Irish Pub is next door.
• The in-room wireless internet did not work well.

“Great place, and better than I expected. We were on a romantic getaway, and we weren't disappointed. The Irish Pub next door had great food and atmosphere, and the lobby had a warm fireplace that we took advantage of when we wanted to be social.”

Jan 22, 2008 by Lynn from Covington, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Just a walk from Gwinnett Arena.
• Little confusing getting into the parking lot from Sugarloaf.

“My sister and I stayed there because we attended the George Strait concert at the arena. Check in went smoothly, and the staff was very helpful and friendly. The hotel is just a walk away from the arena. I have tickets to see Keith Urban in April and intend to stay there again.”

Jan 9, 2008 by Tomekia from Covington, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location, location, location. It's was near the Mall & highway.
• The carpet was dirty and I had dirty towels and pillow cases also.

“This is a nice hotel but I would not want to spend more than one night there. They need to pay more attention to the rooms, you walk in the lobby and it is breathtaking but you go to your room and feel disappointed the time you walk in. The comforters were dirty the pillowcase had makeup on it front the previous guest. And the towels look as if a couple of them had been used and then folded back up and placed neatly in the bath room.”

Jan 3, 2008 by Jim from Mandeville, LA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Convenient and quiet.
• Although in nonsmoking room, patrons smoked in hallways.

“Above average amenities, easily accessible, quiet, personable staff.”

Jan 1, 2008 by Haejoong from Luverne, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very clean room! So nice.
• I like free continental breakfast.

“So good place!”

Dec 8, 2007 by Brent from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very friendly.

“I recommend this hotel, it was very clean and very close to the Gwinnett Center.”

Nov 27, 2007 by P from Stonybrook, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[8]

• Good position to travel.
• The room is not good.

“I don't think so the holiday is one of best hotels.”

Nov 21, 2007 by Bill from Las Vegas, NV
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Room equipped with fridge and microwave.
• Chintzy bedding and mattress quality.

“Pros: new carpet, room had fridge, microwave Cons: room not well insulated from hallway noise (needs better door w/insulation); bedding quality. Overall, low bedding quality compared to competition plus noise issues renders this property below a 3 star in my view.”

Oct 31, 2007 by Bon from Ashburn, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great hotel staff.
• Need a car to get around.

“Highly recommended hotel with great staff.”

Oct 24, 2007 by Muhammed from Suwanee, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[7]

• Location, clean, friendly and freeway close.
• Not much.

“There is nothing to say. I got better than what I paid for.”

Oct 18, 2007 by Teresa from Clearwater, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean great experience.
• Nothing everything was wonderful.

“Very clean and comfortable. Friendly staff!”

Oct 11, 2007 by Max from Sophia, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Room and location.
• Pool was too hot.

“Nice new Holiday Inn, with a Euro feel, clean, no problems, would highly recommend to business or leisure travelers!”

Sep 27, 2007 by Karen from Buckhead, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The proximity to Gwinnett center.
• The one-cup coffee maker was hard to use for two people.

“Excellent location, friendly service, great hi speed internet.”

Sep 1, 2007 by Damon from High Point, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff was very helpful and accommodating.
• First room had bugs in bathroom.

“The hotel was very nicely maintained -- First room had bugs in bathroom and staff was quick to respond and move us to another room without any questions or problems -- Bar prices were a little high (glass of wine 8$ and bottle of beer 3$) -- Very nice rooms and nice motel -- Would definitely recommend to others”

Aug 31, 2007 by Bill from Ellenwood, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly staff, easy check in/out, location.
• Difficult to find entrance.

“I had a great experience at the hotel. Great location for local attractions and events.”

Aug 31, 2007 by Bill from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice restaurant/bar within walking distance.
• Lounge restaurant was too exposed to the lobby.

“Clean, quiet and accessible. I would stay there again as well as recommend it.”

Aug 30, 2007 by Brandon from Jamestown, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location.
• Nothing.

“Normally do not like to stay in holiday inns. This was an exception.”

Aug 30, 2007 by Lisa from Pickens, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel staff was very friendly and helpful.
• Hard to find the entrance to it.

“Overall the stay was a good one. The staff was very accommodating to my and my daughter since we had to have a late check out.”

Aug 23, 2007 by Kris from Suwanee, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and room was excellent.
• I had a shower and no bathtub.

“The hotel was excellent. The staff was very friendly and helpful. The location is convenient to shopping and restaurants. It was an excellent hotel for the price.”

Aug 1, 2007 by Rojina from Plant City, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly and helpful.

“Enjoyed my stay in the Atlanta area. The hotel provided a very pleasant experience.”

Jun 13, 2007 by Leei M. from Greer, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Big room.
• Slow response to the hotel soft key and 19" CRT TV.

“A mid size hotel in the convenient location to Gwinnett center with big and clean hotel rooms. It was very nice to have free shuttle bus service, but take too long to wait. Doors go to the gym and pool is difficult to open. Also suggest using LCD TV in the hotel room for better viewing quality.”

Jun 12, 2007 by Lisa from Mount Pleasant, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Clean, comfortable, quiet.
• Pool was too cold to swim in, mold around edges of tub.

“Overall, this was a safe, clean, friendly, comfortable hotel. Only complaints are that the indoor pool was too cold to swim in (disappointed kids :() and there was mold/fungus growing in the caulk of the tub. Otherwise, very clean and cared for. The beds were very comfortable, there was a choice of pillows, and the room was quiet.”

Jun 2, 2007 by Chas from Prattville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Unbelievable value for price paid!
• Staff unclear about very expensive breakfast buffet!

“Great location.”

May 30, 2007 by Jim from Mandeville, LA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Newer hotel close to convention center.
• Up charged for two doubles instead of one king

“Unfortunately my wife was ill and we needed two beds instead of one. We were charged extra for this "privilege". Did not appreciate this attitude.”

May 30, 2007 by Marc from Concord, NC
Overall Rating: 1
Cleanliness:[7] • Staff:[3] • Location:[10]

• Location.
• Air conditioning.

“The air conditioning was running from cooling to heat. It did not stop when the desire temperature was reached. It will get really cold then goes into heating mode. Then back to freezing. When informed to front desk, no action was taken. Will not stay there ever.”

May 29, 2007 by Suzy from Surfside, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• Convenient to Gwinnet Center. Walking path nearby.
• No dislikes.

“If you wanted to go to the Gwinnett Center, etc., it would be very convenient. It was fine. However if I was expecting a 3 star hotel, it did not seem that upscale.”

May 19, 2007 by Mike from Lafayette, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• New and clean.
• Difficult location to get to from the wrong direction.

“My stay here was very nice epically for the price.”

May 17, 2007 by Jack from West Palm Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good service.
• Liked everything.

“Definitely recommend. Cannot beat for the price. Great central location!”

May 16, 2007 by Vanessa from Dallas, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It's directly adjacent to Gwinnett center. A venue for concerts and sports.
• They gave us a smoking room.

“Otherwise they were very helpful, allowed us to check out late on Sunday and the room service food was well above average for a holiday inn.”

May 8, 2007 by Andy from Orlando, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Convenient.
• Twin full sized beds.

“Check in was a breeze, but upon getting to my room I noticed that we had twin full sized beds instead of a single queen or king. I promptly called the front desk to ask for a queen bed room but the lady quickly said those were all booked. I had a hard time believing this, as the parking lot was just a quarter full.”

May 2, 2007 by Sang from Athens, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Everything looks new.
• TV cabinet.

“The hotel was located in a good place and it was very new.”

Apr 23, 2007 by Rochelle from Charlotte, NC
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• The atmosphere was very professional.
• My room was not as clean as it should¿ve been.

“I enjoyed my stay. For the price it was an absolute steal! There was 1 star hotel in the area that was more expensive than this 3 1/2 star hotel.”

Mar 28, 2007 by Sherry from Birmingham, AL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Clean, nice location.
• Lobby full of kids, at least 100 or more.

“I enjoyed my stay. It was worth the money. The location was perfect. Good value!”

Feb 8, 2007 by Anthony from Brooklyn Park, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location and clean.
• No bathtub.

“The hotel should be rated 2-star because the amenities are very low key and the staff don¿t look too professional.”

Nov 14, 2006 by Susan from Oakman, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean and the indoor pool, exercise room could be larger.
• Hard to get to from the main road, had to go back to the intersection.

“Very good, I was very impressed.”

Nov 2, 2006 by Carmen from Rome, GA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Took the shuttle bus to concert & walked back to hotel after the show safely.
• The fire alarm went off at 9 am .could not reach the front desk by phone & no announcement it was in error. Heck of a wake up call.

“Picked this hotel for the ease of travel off the interstate and within walking distance to the convention facility. The price was good and got a lower rate on check in. Given the corporate rate since hotel was not full that day. Room was clean; beds were comfortable, lots of parking spaces. Restaurant off lobby and one next to hotel. Shuttled to the concert by staff and we were able to walk back to the hotel and felt safe doing so. Shuttle stops at 10:45 pm. Concert was over at 11:30 pm. Close to large shopping areas.”

Sep 28, 2006 by Oanh from Cape Girardeau, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The hotel are clean, and the environment are not bad.
• The room were small and wasn't like what I expect a 3 star hotel should be.

“The hotel is okay overall.”

Sep 17, 2006 by Ed from Birmingham, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location, very well kept hotel.
• Bathroom door would not open all the way, it hit the room door.

“Excellent location, nice and helpful staff, clean and quiet rooms, the bathroom doors could use a little re-design but that's about all I could find fault with this property. ”

Sep 8, 2006 by Bill from Milledgeville, GA
Overall Rating: 6
Cleanliness:[10] • Staff:[4] • Location:[10]

• Location for concert.
• Unprepared for crowd, weren't able to check in until 2 hours after check in time.

“Great location for concerts. Brand new hotel in fantastic shape. Contemporary and comfortable rooms. Manager not ready for big crowd and sort of rude to his employees in front of people staying at hotel. Nothing to do on after a Sunday night concert.”

Sep 1, 2006 by Aa from Canton, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• New hotel with modern decor.
• Air conditioning unit was too strong.

“Newer hotel that offers great value and a secure location. Shower is very large. Bed is a bit firm so if you like soft beds this may not be the place for you.”

Aug 23, 2006 by Randy from Ringgold, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Just very nice overall.
• Nothing

“Very nice hotel. In a good location.”