User Reviews for The Columbus, A Renaissance Hotel

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Jan 15, 2008 by Richard from Sandusy, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[4]

• Room & Classroom training room.
• Parking is very expensive or uses the surface lot a block away.

“Please warn your customers of the expensive parking and the adder cost for in room wifi.”

Dec 6, 2007 by Mohamed from Alexandria, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[7]

• Lovely room.
• You are over charged for everything.

“Loved the room, nice view and very clean. Very friendly staff. The hotel restaurant was way overpriced and well below expectations for the prices they set. The parking is also an issue. It is rather expensive, but the valet crew is great. This is an ideal hotel for business, but not too family oriented. I would recommend this hotel for business trips.”

Nov 8, 2007 by Katie from Toledo, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• I liked the modern decor.
• The bathroom was way too small, with virtually no counter space.

“This hotel was just okay. I was disappointed in the size of the bathroom, and especially the lack of counter space. The room itself was large, which made the tiny bathroom seem even more out of place. The valet parking was pricier than other hotels in the downtown area and the valets all seemed very young and not very knowledgeable or helpful about the process. I was sick one day of my stay, the gift shop was out of both stomach and headache medicine, and the front desk said they could not help me if the gift shop was out. Later, I learned there was a CVS just down the block. I felt the front desk should have at least recommended the CVS to me, since they could not help me. Also, there was a weird odor throughout the hotel (lobby, rooms, etc.). It smelled like a candle or perfume of some sort, but I am sensitive to smells and it just made me nauseous.”

Oct 30, 2007 by Patty from Mentor, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Did like anything about it, I did not stay.
• They were uncooperative in an emergency.

“The hotel was not willing to assist me during a family emergency.”

Oct 20, 2007 by Jean from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I got a very low price. The hotel had a suite available when I checked in and I got a free upgrade.
• Pool is outdoor.

“This is a lovely hotel with excellent staff. Parking fee. Since I had paid so little for the room this was acceptable. The parking is valet and it was nice to call down and have my car waiting for me. The rooms are beautiful and quiet. The beds are very comfortable. I strongly recommend this hotel.”

Oct 17, 2007 by Ellen from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent staff. Valuable features: free internet use in lounge. B & W photos of Columbus in room. Convenient valet parking.
• Internet fee in room. No bathtub. Pricy valet parking.

“Very enjoyable stay. The staff couldn't have been more helpful, including valet parking staff. They made my two days there hassle free and enjoyable. Rooms are well decorated with black and white photos of the city. Free internet in downstairs lounge is a wonderful idea. You can use the internet while having a coffee or drink.”

Oct 11, 2007 by Grover from Massillon, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The staff was very helpful in finding us interesting things to do.
• Checkout time was a madhouse & traffic downtown was really heavy.

“All in all, stay was excellent, the room was beautiful, and you just can't beat that price!”

Oct 7, 2007 by Larry from Gaithersburg, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location. Very nice rooms.
• Rooms weren't very sound proof.

“Hotel was very nice. Rooms were great size and very clean. Great location. Would definitely stay there again.”

Sep 27, 2007 by Timothy from Mason, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Location & outside swimming pool/bar on 4th floor.

“Very nice hotel and great downtown location. Plenty of nearby parking. Very nice rooms with everything you would want in a room. Did I mention location, location, location?”

Sep 12, 2007 by Rebecca from St. Paul, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient downtown.
• Overpriced for non fancy accommodations.

“Very small bathroom but it was nice to see an old building renovated rather than demolished.”

Jul 11, 2007 by Debra from Columbus, OH
Overall Rating: 7
Staff:[8] • Location:[7]

• The hotel was clean and nicely decorated.
• The pool could've been larger.

“This hotel met my expectations. It was clean, the rooms were nicely decorated. The staff was friendly and helpful.”

Jun 30, 2007 by Dianna from Baltimore, MD
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• The lobby staff were very friendly and helpful.
• Our bed linens had not been laundered properly.

“Overall our stay was average. The lobby staff was very friendly and helpful. However, when we went to go to bed on our first night, we found stains on the comforter, black hairs on the pillow shams, and on the head board. The next day the maid did not come to our room until after 3pm, and she acted as if she would rather not clean our room. I wonder what this hotel would be like if all of their staff was as nice as the people in the lobby. I would stay there again, but only if there were no other rooms in the area.”

May 27, 2007 by Jason from Barboursville, WV
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Very expensive parking that is mandatory!

“Location, cleanliness, and uniqueness were a plus. ”

May 26, 2007 by Le from Bellefontaine, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel.

“This is a beautiful hotel. It is centrally located in the heart of downtown Columbus. There are many nearby shops and eateries that are easily within walking distance. Highly recommended!”

May 24, 2007 by Gloria from Staten Island, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly staff, the modern decor, and the location.
• The room doors slam shut very loudly, could here everyone going in and out of rooms.

“The hotel location was perfect for our purposes. The rooms were spacious enough and very clean. I especially liked the modern decor. The beds were comfortable, like sleeping on a cloud. The food served in the hotel restaurant was delicious and the service was exceptional. All hotel staff was very hospitable; we felt important.”

May 24, 2007 by Jim from Cherry Hill, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Decor, clean, swimming pool very nice.
• Top Cover of beds were not clean, pillow with blood stain.

“Over all, very nice.”

May 24, 2007 by Erin from Cincinnati, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[7]

• The bed was very comfortable.
• The gentleman that checked us in was not particularly friendly.

“Overall the hotel was nice and the bed was very comfortable. The gentleman that checked us in was not particularly nice but we did not have any problems with other staff members. The pool looked nice but we did not use it.”

May 14, 2007 by Louis from Galveston, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• It's an older renovated hotel that has a charming quality.
• The rooms are a small. The view is less than scenic.

“This hotel was a perfect for a romantic getaway. It has a nice lounge downstairs. The rooms are a bit small (renovated older hotel) with bifold bathroom doors and small closets, but are quite nice overall.”

May 14, 2007 by Mike from Dayton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient - 6 blocks from convention center.
• Nothing.

“This was a very nice hotel within walking distance of the arena and convention center. Outdoor pool and nice restaurant.”

Apr 28, 2007 by Manny from Mentor, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, very clean.
• $12.95 daily charge for internet service. Absolutely horrible.

“Nice, clean and great location. Parking at $23 is a little much. The internet service for $12.95 daily is a horrible. Most hotels offer free service now.”

Apr 28, 2007 by Nancy from Mansfield, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Rooms were nicer and larger than expected, great pool.
• Hallways were the least attractive.

“We were only there for a short overnight but would return pool and bar areas looked very comfortable.”

Apr 25, 2007 by Micheal from Mason, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Good location & a great room.
• Nothing.

“Good location, great room, terrific restaurant.”

Apr 24, 2007 by John from Mineral Wells, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, spacious room.
• Better parking, more reasonable rate for parking garage.

“Fantastic hotel. The rooms are spacious and decorated in contemporary fashion. The pool and hot tub on floor 5 are a nice touch. It's really too expensive to park there though, and local parking areas are sketchy at best.”

Apr 24, 2007 by Chris from Cleveland Heights, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[6]

• Very pleasant staff, welcoming entrance.
• Bathrooms were small and hard to maneuver.

“Everything was great, except the fact that the hotel tried to charge my credit card extra fees for taxes. I had to call my credit card and the hotel to have them reverse these charges.”

Apr 8, 2007 by Lynn from Columbia City, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location, with lots of things to do around you.
• You could here when people woke up and took a shower in the other rooms.

“Overall, I was very pleased with my stay at this hotel. The staff was very friendly and helpful. The room itself was very comfortable and attractive. Nice getaway!”

Mar 31, 2007 by Cynthia from Amelia, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The bed was very comfortable, and the staff (room service) was excellent.
• The bathroom was small. A folding door was a slight inconvenience.

“The location of this hotel is excellent. It is in very close proximity to the Statehouse, making it very convenient for me to do business. Its worth its weight when I can leave my car parked and walk only a short distance to meetings.”

Mar 28, 2007 by Duane from Canal Fulton, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Location.
• No smoking.

“If you¿re going to advertise a hotel as non smoking and smoking that is one thing. But when we arrived there was only nonsmoking. Fix this! Otherwise loved the Hotel!”

Mar 20, 2007 by Michelle from Decatur, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Contemporary decor, creative use of space.
• Our bill was wrong, no coffee in the room.

“We loved the room interior as well as the lobby, lobby bar and restaurant interiors. Our room had an inventive use of a tight space for the bathroom that was very well done! Very colorful, modern and creative decor.”

Mar 12, 2007 by Lee from Solon, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastically comfortable bedding!
• Needed more moderately priced dinners in the restaurant, very expensive.

“Great location for business travelers. An associate stayed at the same hotel. ”

Mar 8, 2007 by Lisa from Perkasie, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Convenient to local arenas and restaurants. Most of staff was attentive.
• Charge for daily valet parking of $23.00 per day.

“Overall experience was excellent. Mostly we chose location by proximity to sports arenas. This was one of the cleanest cities we have visited. Room lacked table to dine-geared towards business traveler-which we were not. decor was beautiful although the only option missing was a Jacuzzi tub.”

Feb 28, 2007 by Amber from Miamisburg, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• The bed and linens were awesome!
• Overnight parking too expensive.

“Great location, easy to find. Bed was super comfortable but room was small (ok for my purposes). New decorations are fun/funky. Very quiet in the room which is a plus. I would stay here again.”

Feb 27, 2007 by Carrie from Kettering, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[5]

• Updated, friendly staff.
• Parking situation, expensive.

“Hotel and restaurant very clean, friendly. Parking situation has something to be desired, very expensive.”

Feb 25, 2007 by Susan from Sciotoville, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Plush, awesome staff, incredible room.
• Cost of parking is steep.

“What an incredible experience! The hotel room was awesome. The beds were comfortable and the pillows were heavenly. They checked us in and out and were so friendly and helpful. The price for parking (all valet) is a little steep and they don't offer transportation through the hotel but it's a nice way to treat yourself from the run of the mill hotels out there.”

Feb 21, 2007 by Angelina from Findlay, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[7]

• The beds were very comfortable.
• Check-out. They tried to double bill me.

“I enjoyed our stay other then when I had to check-out. It took them 30 min. To get my vehicle, and they knew I already pre-paid, yet they tried to charge me 2 days of room and parking. I almost missed my daughter¿s competition performance.”

Feb 21, 2007 by Vickie from Columbus, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The Room Style.
• Some of the unfriendly employees.

“Overall this is a great hotel. I loved the decorating. I really liked the layout of the rooms.”

Feb 21, 2007 by Kate from Bloomfield Hills, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very contemporary.
• Pricey add-ons i.e. parking and internet use.

“Location was good however on the weekends the city of Columbus shuts down retail and dining places are not open. The elevator on our floor made noises and we were not even next to the elevator compartment.”

Feb 21, 2007 by Jennifer from Arlington, OH
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[5]

• Very friendly and clean room.
• The room was small with 2 children - did not like the parking ¿ expensive.

“Hotel would have been great if traveling alone or with spouse. Did not like it for children. The room was small and did not feel other visitors appreciated that we had children.”

Jan 21, 2007 by Joe from Omaha, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The business center for flight check-in.
• Parking wasn't free.

“Nice fitness center. Nice room, good decorations, huge desk in the room. Remote for TV didn't work, not many channel options.”

Jan 5, 2007 by Jennifer from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very well kept modern and clean beautiful hotel. Convenient location for local attractions very friendly and accommodating staff.
• I didn't care for the all valet all the time. It's a nice treat and they were pretty quick but sometimes you just want to hop in your car and go.

“This hotel is lovely very modern and clean, very well kept. All of the staff was very friendly and accommodating. The only thing that I didn't like (and some people will think I¿m crazy for this) was the fact that parking was all valets. It's a nice treat to not have to worry about parking your car, but we did a lot of coming and going and it seemed like a hassle to have to call for your car. They were always pretty quick but I felt like a pain. Sometimes you just want to hop in your car and go. Overall though, we had a wonderful stay and would definitely recommend the hotel to anyone.”

Jan 4, 2007 by Andrea from Shaker Heights, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room we stayed in was very clean and well decorated which added to the overall ambiance.
• I felt that the parking fees were high. The internet connection was extremely expensive.

“I would recommend this hotel to anyone who needs overnight accommodations in Columbus. I feel the hotel is more appropriate for adults looking for a romantic getaway or a place to refer out of town business guests. The shower was roomy and very clean. A Jacuzzi would have complimented the overall ambiance. The room was very clean and well appointed. The bed was very comfortable and was made up with quality bed linens. We did not call upon room service, but the cleaning staff was friendly. The only negatives would be the high cost of parking and the per diem charge for internet hook up.”

Dec 13, 2006 by Shirley from Middleton, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Attractive entrance, friendly staff, clean room, delicious buffet breakfast.
• Can't think of a thing!

“This was my first stay at the Columbus, a renaissance hotel in Columbus. We were greeted and served coffee as we checked in. The valet service was courteous and prompt and the room clean and comfortable, however the room had only a shower, not a tub. I definitely would stay again and would recommend the hotel.”

Dec 13, 2006 by Eric from Dayton, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• I liked the large room and the down comforters.
• Our room was at the end of hall near a door leading to noisy service elevators.

“Very nice other than squeaks from service elevators. Stayed there for a conference for which the hotel was quite full so room service wait was long (1+hrs at 11:30pm) but in lobby I was given fliers to call for pizza, which was cheaper anyway. Better food selection at "convenience store" next to front desk would be nice.”

Dec 5, 2006 by Travis from Harrodsburg, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was excellent
• Hard to find. Needs a sign closer to street

“Loved it. Staff was friendly. I informed office staff where I was going the next day and w/in fifteen minutes they printed directions for me and slid them under my door. Later saw the desk person the elevator, remembered me by name and asked if the directions were adequate. Hotel restaurant was excellent.”

Nov 22, 2006 by Chris from Brandon, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice room. . hotel staff great.
• Lounge staff overwhelmed b/c only open for 2 weeks.

“remodeled place, nice modern design. Still feels a bit old though. Staff was great and attentive. Once restaurant and lounge staff gets up to speed they'll be great too.”

Nov 15, 2006 by Tiffany from Belmont, WV
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[6]

• Great nights sleep!! The beds were very comfortable.
• No parking- had to pay $22.00 to park in the hotel garage.

“Very nice upscale hotel for the business traveler. I would not recommend this hotel for families with young children. My main complaint was the parking. I would expect the hotel to provide parking for the customers, not make them pay $22.00 to park in the hotel garage.”

Nov 1, 2006 by Jamie from Lakewood, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was tastefully modern with great amenities in the room.
• I can't think of a single thing.

“We were only staying for a night (after an OSU game) and we were very impressed with our stay. ”

Oct 31, 2006 by John from Greeneville, TN
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was friendly and prompt.
• Much construction in surrounding area.

“This was a fine upscale hotel with excellent service and staff. Within walking distance of most downtown facilities and we like to walk when we visit different cities.”

Oct 26, 2006 by Margaret from Dayton, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The professionalism of the Manager and the desk clerk who took care of mine questions when I checked in.
• Cost of the parking as a hotel guest.

“Elegant and impressive entrance. Overall accommodations very satisfactory.”

Oct 24, 2006 by Chuck from Chagrin Falls, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean and accommodating.
• Requested wake-up call but did get one.

“Enjoyed the stay and would stay again here when in town.”

Oct 24, 2006 by Leslie from Cincinnati, OH
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[7]

• Decor was very nice, had just been remodeled.
• The $22.00 valet parking charge, was a surprise and quite honestly felt like I had no choices as was not familiar with downtown area options.

“The hotel is very nice, but we had to wait in line for 30 minutes to check in, our heat was not turned on in the room and we had have engineering come up twice before it was fixed.”