User Reviews for Hilton Garden Inn Colorado Springs

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Sep 14, 2008 by Chrystina from Mexico Beach, FL
Overall Rating: 6
Cleanliness:[3] • Staff:[7] • Location:[10]

• The location. Many food options very near by.
• Room was not clean.

“When we checked into our room the room on the surface looked clean. But in the bathroom a used bar of soap and wet washcloth was in the shower. This kind of unnerved me about my stay here.”

Aug 13, 2008 by Lawrence L. from Des Moines, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good clean rooms, comfortable beds.
• Pool was closed for a period of time, but was a maintenance problem. Got fixed.

“Great hotel with plenty of shopping near. Staff was great, and beds were comfortable. Cable channels were a little light, but good enough.”

Aug 12, 2008 by Kelly from Keller, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, cleanliness, WiFi.
• Double beds, comforter slid around and made it uncomfortable, freezing pool.

“This is a great hotel with a great location; just away from the busy Co Springs attractions but still close enough to be convenient. The pool was freezing but we don't go to Colorado to swim anyway.”

Jul 30, 2008 by Dale from La Junta, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean very comfortable, great staff.
• Pool/hot tub was too small, could never get to use it.

“Highly recommend. Is not in downtown CSprings but very accessible. Right by Focus in the family!”

Jul 29, 2008 by G. from Albuquerque, NM
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[5]

• Newer hotel.
• Bugs in bathroom similar to centipedes, squeaky bathroom door, faulty air conditioning.

“Beautiful, newer upscale hotel in great area. However, there was a bug problem in the bathroom these looked like centipedes and creped the kids out. Squeaky bathroom door and a faulty air conditioner which ran all night and froze us out. The hotel explained that we were one of the only rooms that night to have any air conditioning, lucky us. We all came home from our trip sick!”

Jul 18, 2008 by James from Pierce, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• It was clean and quiet.
• Their was a variety of nice dining across the street.

“It was a little tricky to find because there were so many different streets (boulevards, parkways, avenues) with the same name.”

Jul 18, 2008 by Stacy from Spring, TX
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[10]

• We really enjoyed the shopping area right across from the hotel.
• The beds and pillows were extremely uncomfortable. Mold in the bathroom.

“Although this hotel presents well with great views of the mountains and immediate access to food/shopping within walking distance. We were unhappy with the comfort of the beds/pillows and our bathroom had mold on the ceiling/wallpaper around the shower. For the price it was good.”

May 23, 2008 by Terra from Deville, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed in hotel was so comfortable. It was like sleeping on a cloud.
• I thought the trash cans could have been a little bigger. I have a young child in pull-ups and they would not fit in the trash.

“Overall it was a great hotel to stay at. It was easy to get to. The staff was so friendly. The room was very clean and comfortable. They had the latest movies to rent. All in all a great hotel. I would recommend it and stay again.”

Sep 5, 2007 by Fernando from Euless, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Pillows were extremely soft. Did not have extra towels.

“Overall it was average. I expected more from the price that I paid for.”

Aug 3, 2007 by Joan from Bellevue, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly and near stores and food establishments.
• Check in area very congested and difficult to get to elevators when people were checking in.

“4 star.”

Jul 28, 2005 by Nathan from Park City, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Even though we had a non-suite room, we had a microwave and refrigerator in our room.

“Excellent accomodations! Beautiful view from the hotel of the mountains with excellent accessibility to the highways and shopping/dining locations.”

Feb 2, 2005 by Dennis from Burlington, CO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• location roominess
• the refrigerator and heater made lots of noise

“Staff was very friendly rooms nice , pool was not working that weekend.”

Jan 21, 2005 by James from Toledo, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• My room key did not work and had to be replaced several times. They even gave me up to three key at once to make sure I could get into the room

“The location of this hotel was great. It was right off the highway and convenient. My room key would not work. They initially gave me two keys and advised that some times the magnetic code does not work, thus the reason for the two keys. Every time I went to my room the keys would not work and I had to make several trips back to the front desk which was quite a distance from my room. Housekeeping also turned the heat down in my room and when I returned I could barely stay in the room. It was like an ice box. Everything in the room was ice. It had to be done on purpose because the outside temp was in the teens. I'm outraged by this whole ordeal.”

Sep 29, 2004 by Sherrie B. from Angel Fire, NM
Overall Rating: 7

“The walls were very thin. We could hear talking from the room next door. Rooms somewhat small. Loved the business room and breakfast.”

Sep 29, 2004 by Brian S. from Colorado Springs, CO
Overall Rating: 9

“This hotel was very nice, good amenities, and good service. Rooms were nicely equipped.”

Sep 22, 2004 by Richard M. from Goodland
Overall Rating: 10

“The rooms far exceeded my expectations. The hotel was extremely clean and very well maintained. The staff was very friendly and accommodating. I would recommend Hilton Garden Inn to anyone needing accommodations in that area of Colorado Springs.”

Sep 16, 2004 by
Overall Rating: 9

“Terrific location, great hotel and free high speed internet.”