User Reviews for Holiday Inn Select Atlanta Capitol Conference Ctr

Research User Reviews for Holiday Inn Select Atlanta Capitol Conference Ctr (1-20 of 692)

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Sep 23, 2009 by Jennifer from Palmyra,VA
Overall Rating: 8

• The shuttle was wonderful! We were in town for the football game and that was a very nice feature!
• The gift shop was way over priced. Didn't realize that there was a drink machine on the 2nd floor where the same drink was considerably cheaper.

“Overall our stay was great! We found the hotel very comfortable and accommodating.”

Jul 5, 2009 by Jasmin from Columbus,GA
Overall Rating: 10

• Friendly, helpful and knowledgeable.

“Clean, accommodating, very experienced and professional staff, loved the shuttle service. Staff made us feel at home.”

Jun 5, 2009 by Franklin from Saraland,AL
Overall Rating: 8

• I found the staff to be warm and friendly.
• TV was limited to very few channels, could not access fox news.

“Great access to the downtown area and sporting attractions. Good parking area, even if it did cost $18 to park overnight. Rooms were clean and seemed to have been recently renovated.”

May 29, 2009 by Leslie from Georgetown,GA
Overall Rating: 10

• Loved how close Turner Field and downtown was. Great location!
• Parking fee.

“This hotel was clean and in a great location. You could simply walk to the game and back with ease. Downtown was just a short drive. Staff was friendly and helpful. We will be back!”

May 13, 2009 by Ludovit from Senec,GA
Overall Rating: 8

• View from the hotel and the friendliness and helpfulness of the staff.
• That there was no indoor swimming pool or more leisure time equipment, such as racket ball courts or a gym.

“Very friendly, helpful, neat. Missing more leisure activity equipment areas, such as gym, racket ball court or tennis court, and an indoor swimming pool.”

May 13, 2009 by Thom from Kalamazoo,MI
Overall Rating: 9

• Friendly helpful staff, nice room. Close to the MARTA and Convienent shuttle available.
• Nothing comes to mind.

“Very nice staff, responsive to requests and clean room. Everyone was helpful and friendly.”

May 6, 2009 by Bill from Naperville,IL
Overall Rating: 6

• Location and shuttle.
• Room cleanup at 5 PM.

“Nice 3 hotel, restaurant has good breakfast and poor dinner.”

Jan 18, 2009 by Glenda from Fresno,CA
Overall Rating: 7

• Their shuttle service to the downtown area and the friendliness of the staff.
• They told us they would fix our toilet seat, but didn't and the shuttle drivers couldn't pick us up at times, so we had to get a taxi.

“The food in the restaurant wasn't very good, they ran out of items and the price was too high. The sheets on one of our beds had stains and they never changed then in the 10 days we were there. The bathtub looked dirty - it had been touched up and it was obvious. The toilet seat didn't fit the toilet and it kept moving around. Overall, it looked nice, but when you looked closely, it needs work. The people were nice and the shuttles and buses for the Gift Show were very helpful, though we were still forced to take a taxi on occasion.”

Oct 22, 2008 by Pam
Overall Rating: 5

• Price was good.
• Not as nice as I would have liked.

“Generally just okay. Nothing really bad, but not exceptional. Just average”

Oct 22, 2008 by Alan
Overall Rating: 4

• Location.
• Poor service in restaurant and awful bathroom in room.

“The desk staff was friendly and helpful but the restaurant was a different story. At breakfast the waiter brought me yesterday's newspaper. At lunch there were only 2 other tables of guests and yet my sandwich took 30+ minutes. It was wrong when it arrived. The room was ok, but the bathroom was not - cracked, loose floor tiles, small sink, no counter space.”

Sep 27, 2008 by Jess
Overall Rating: 10

• Great treatment from front desk.
• Parking fees.

“We went to Turner Field for a baseball game, and it was a short walk, very convenient... It is a class hotel. My wife really wants to go back next year.”

Sep 12, 2008 by Vanessa from Marion, NC
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[9]

• Proximity to Turner Field.
• My non-smoking room reeked of old cigarette smoke.

“The public rooms were attractive. The front desk was backed up with limited help and computer problems at check in time. The room reeked of old cigarette smoke. By the next morning my nose was clogged up from breathing in the smoke residue as I am allergic to cigarette smoke. I would hesitate to stay here again even though the convenience of being within walking distance to Turner Field was nice. I also cannot fathom charging an overnight guest more to park their vehicle than a Braves fan spending no money in my hotel.”

Sep 10, 2008 by Bob from Columbus, GA
Overall Rating: 3
Cleanliness:[9] • Staff:[7] • Location:[7]

• Shuttle.
• Parking fees were outrageous!

“Constantly had guests roaming the halls at all hours and were very loud! Complained to hotel staff several times without effect. One morning a guest was laying on the floor in the hallway directly in front of my door @ 7am yelling to her 4 kids to run to the other end of the hall! Very disgusted at the whole trip. Oh and 15.00 a day to park at a hotel that I am paying way too much for was the icing on the cake! Very unhappy!”

Sep 5, 2008 by Eric from Oakman, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Free shuttle.
• Hard to get anything from maids on time.

“Good hotel overall located in a very good place, close to downtown Atlanta. Free shuttle service within 3 mile radius which was a lifesaver.”

Sep 5, 2008 by Richard from Branchburg, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great comforts for great price, great location if using free shuttle/Marta bus.

“The great comfort at a great price. The 4-star-like rooms with superb cleanliness and no mars or any such 2-star-like problems. Bathrooms have granite tops and wonderful huge rainforest - style shower heads with recent refurbishing. The 2 hotel restaurants are convenient and fine establishments in their own rights. A large conference center in the building hosts all sorts of events, keeping the hotel busy. The location is just 2 walking blocks north of Turner Field, making it the best hotel for a Braves game. The Cyclorama and Zoo are just a 3 minute's shuttle ride away. The location seems out-of-the-way but is just. 8 minutes walk south down the spacious, safe Capitol Ave past the grand state capitol building from the GA State MARTA station's west/Piedmont Ave entrance. The hotel's free shuttle's 2 primary drivers are especially bright and cheerful staff, actually making one want to use the shuttle instead of anything else. A wonderful experience I'll repeat a 3rd time next time I visit ATL.”

Sep 4, 2008 by Eric from San Francisco, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• The staff.
• Not close to any kind of store i.e. drug or convenience.

“The parking was expensive I thought.”

Sep 4, 2008 by James from Fayetteville, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[2] • Location:[8]

• Lobby, business center, fitness center.
• Unbelievably, there were no bellmen.

“The hotel was great. The service was terrible. No bellmen or concierge, the microwave we ordered never arrived (3 days), the toilet seat fell off but was fixed quickly. The hotel was great, the staff was friendly, but service just didn't happen.”

Sep 3, 2008 by Van from Murrayville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The shuttle service is awesome.
• Had to pay for daily parking 16.50 per day.

“A nice good quality hotel, I plan on trying to stay here again next year for dragon-con.”

Aug 24, 2008 by Beth from Trussville, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was extremely helpful, polite, and friendly. I will definitely go there again.
• House keeping kept knocking on my door too early.

“As an out-of-town guest, I was not really familiar with the area. The staff was very helpful with directions and information. They seemed to be interested in what I needed. I will go there again without a doubt. The hotel made it enjoyable.”

Aug 17, 2008 by Ariel from Greenville, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Loved how close it was to turner field we could walk!
• They staff at the counter was not really excited to seem to answer questions.

“I really loved the location and the restaurants and cleanliness of the hotel was great! The comfort of the room was wonderful. The amenities were good but you do have to pay extra for parking and there is not continental breakfast. The staff was a little unenthusiastic to answer questions but overall we really liked the convenience of the location.”

Aug 17, 2008 by Jo from Canton, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to Turner Field and offered a shuttle.
• Not close to many restaurants.

“The hotel is clean and easy to access from the interstate. It is close to Turner Field and has a shuttle to provide access to places around the downtown area. The rooms are clean and the staff is very friendly.”

Aug 5, 2008 by Tyson W. from Cullman, AL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Very clean.
• Parking was too expensive.

“Very nice. But parking is ridiculous at $16.”

Jul 30, 2008 by Judy from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Van service for hotel guests and closeness to public transportation.
• Having to pay for the use of a refrigerator (Courtyard by Marriott offered this service free).

“Public transportation plus the van service offered by the hotel makes this an excellent location for leisure travelers who want to avoid the hustle and bustle of the downtown region. Major attractions can be reached within five to ten minutes. Although I arrived early, I was able to get a room two hours prior to check in.”

Jul 24, 2008 by Dawn from Hartselle, AL
Overall Rating: 0
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was close to everything.
• The elevators didn't work part of the time.

“It was nice but at night it was a local hangout so getting in and out was difficult. One of the elevators stopped working and the other ones slowed way down so taking the stair became the way to get up and down.”

Jul 23, 2008 by Rita from Thomasville, GA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[6]

• Parking attendant was efficient at handling lots of cars! The room had clean sheets and towels, the AC worked and it was truly a no-smoking room.
• The hotel staff couldn't have been any less friendly or helpful, except for the parking attendant and a dining room waitress.

“We walked to Turner Field, which was our reason for selecting this hotel. The room and bath were clean, but showed evidence of wear and tear. The public areas smelled bad, and almost all the staff was so unfriendly, we did not feel welcome. They clearly could not handle the high volume of guests the game brought in. Next time, we will stay anywhere else - even if it means cab fare to Turner Field.”

Jul 23, 2008 by Patricia from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and shuttle service to downtown.
• Need more carts for luggage and better elevator service.

“Elevators extremely slow especially during busy times and the availability of luggage carts was non existent. Nice accommodations and friendly staff. Shuttle service was great which is a real plus!”

Jul 21, 2008 by Stephen from Charlotte, NC
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[7]

• Location I guess.
• Worst hotel ever. The room smelled. It was dirty. Tear the building down and start over. And I never complain! But this hotel needs to end.

“This hotel was a nightmare. I was ashamed to bring my wife and son into that room and have them spend one night there. As good as my witness, it was the worst hotel I've ever seen and I'm a former sales manager with Marriott. Nasty hotel. The sheets were sticky and the room smelled like a football locker room.”

Jul 21, 2008 by Brad from Dallas, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[1]

• Staff was very friendly.
• Not convenient to downtown, even though it is considered a downtown hotel.

“Hotel staff is very helpful and friendly. Hotel is not convenient to downtown or walking distance of public transportation.”

Jul 11, 2008 by Michelle from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• The view of Turner Field.
• How small the gift shop was. No room to move around.

“We went to Atlanta for a Braves game and the hotel made it so nice. It is just like a block from Turner Field. Our room had a view of Turner Field. This was my 1st time to stay in Atlanta and I would love to go back. The room was nice. It was clean. I would have to say the only bad part with the room was the TV was about to go out you could tell. This hotel has a Bar and a Restaurant. We stopped in the restaurant before we went to the baseball game it was nice, clean, food was good. The only bad part was Not a lot to pick from to eat. I would say the only thing I did not like with my stay was that you have to pay $15 to park at the hotel.”

Jul 9, 2008 by Brian from Rincon, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Central location to several points of interest.
• Limited parking availability.

“Located within a half mile of Turner Field, this hotel was ideal for our plans to catch a weekend Braves game. Although the hotel shuttle delivered and picked up at several of the Atlanta points of interest (Underground, World of Coke, Aquarium, Centennial Olympic Park, etc.), the location was within walking distance of these sites. All in all, it was a great weekend.”

Jun 29, 2008 by Jp from Scottsdale, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly staff, shuttle to downtown is great.
• Motorcycle noises from 9-11pm.

“Friendly, clean and excellent access for Turner Field. Shuttle to downtown tourist attractions very helpful.”

Jun 28, 2008 by Courtney from Chickamauga, GA
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[1]

• Clean.
• The location and when the braves play they turn a two way street in front of the hotel into a one way. if your not from at all, it took 2 hrs to find it.

“Hotel was ok. You can tell it has had some renovations, but needs some touch ups. Location was very bad unless you are going to the braves game no place to eat any where local. The rest in the hotel was ok not much to choose from. It took us for ever to find a place to eat. Then when we finally found the hotel they changed the road to a one way and it took 2 hrs to find out how to get on the one way. The police directing traffic was very rude like we lived in atl. not very traveler friendly experience with kids.”

Jun 28, 2008 by Marissa from Asheboro, NC
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• Close to turner field, easy walking distance.
• Found old food on floor next to bed.

“Overall, good hotel in excellent location for walking to games at turner field. The staff were super friendly, but the one thing I did not like was the separate parking fee. The room appeared clean other than a cheeto next to the bed.”

Jun 15, 2008 by Pam from Tifton, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean and friendly staff.
• There was nothing I did not like about the hotel.

“Hotel met my expectations.”

Jun 1, 2008 by Phill from Indianapolis, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[10]

• It sits in a great location to attend events at Turner Field.
• The dining options are poor at best.

“This is a great place to stay and attend events at Turner Field. It is just across the street from the stadium. However, don't expect to come back to the hotel for dinner. All-in-all not a bad place, great location, and easy to get to.”

May 26, 2008 by Tracy from Batesville, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The shuttle service, closeness to ballpark.
• Nothing close as far as food.

“Hotel was nice and clean but not as nice as I would have expected.”

May 17, 2008 by Roni from Winnipeg, MB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The hotel is located close to Downtown. They have a free shuttle for hotel guests.
• I didn't enjoy the food from the restaurant in the hotel.

“The rooms were clean and the bed was super comfortable. If there was anything I needed, the hotel staff were very accommodating. It was really expensive to have a fridge and/or a microwave in your room (25$each). I also think this hotel should recommend that guests should not be picked up from the 5 points train station after dark. Peachtree station is much safer.”

May 15, 2008 by Tracy from Mooringsport, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• We could walk to the Brave's game.
• There were no restaurants within walking distance.

“Good overall value.”

May 11, 2008 by Jennifer from Moultrie, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of front desk staff.
• Entry/exit into hotel was difficult depending on traffic.

“Awesome hotel. Perfect for any Braves outing. Excellent fitness room and beautiful common areas/lobby.”

May 10, 2008 by Emilie from Orangeburg, SC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Driver provided within 3 mile radius of hotel.
• Noise level from adjoining rooms.

“Not within walking distance of downtown but next to Turner Field for sports fans. Driver is a big plus. Adjoining room noise is terrible. I could hear others talking plainly! The air conditioner needed recalling, we could see light from the outside around the top of the unit. Otherwise, the stay was fine.”

May 10, 2008 by Marian from Washington, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Large room.
• Noisy AC.

“Very good for the business traveler. Convenient location to freeways.”

May 6, 2008 by Kathy from Duluth, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Free shuttle within a 3 mile radius, very friendly staff.
• Sink drained slowly in the bathroom.

“First impression of the hotel is good. Marble walls and floor in the lobby, very impressive. The staff was very accommodating. Shuttle was every 1/2 hour where ever you wanted to go, within a 3 mile radius. Standard room but clean. We would stay there again if given the chance.”

May 1, 2008 by Kay from Athens, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• The pillows were nice.
• The bed was not very comfortable. My back was pretty sore when I woke up.

“This hotel was not the nicest hotel I've ever stayed in, but it was acceptable. I wish it had been closer to other things to do. It's perfect for Braves fans who have traveled to Atlanta to watch a ballgame, because it is right next to Turner field. You could walk to a baseball game, but, nothing else.”

May 1, 2008 by Bess from Greenville, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was very helpful and friendly.
• The room looked out over the highway and the bar was under stocked and did not smell good.

“The hotel was very conveniently located near Highway 20. The staff was very helpful and friendly. The room was nice, though I ended up with a smoking room and I am not sure how that happened, so the smell was kind of bothersome. The breakfast buffet was delicious, though a bit pricey. The bar was all right, though they ran out of a lot of things while I was in there for an hour. The front desk staff was fabulous and helpful and the shuttle was great! Overall, a good experience.”

Apr 28, 2008 by Dennis from Bradenton, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[7]

• Very good location proximate to downtown Atlanta.
• Restaurant service was below average at best.

“Parking prices are too high. Wait staff on evening shift not friendly. Room service made mistakes on orders. Front desk staff very pleasant, and made a small offer of reduced parking to compensate for the poor service, but it should have been more.”

Apr 26, 2008 by Joanne from Las Vegas, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[7] •

• Good location with friendly staff.
• Not much for teenagers to do too cold for outdoor pool.

“The restaurant was pricey. The ad led me to believe that the breakfast buffet was complimentary it was not. Good for a mature traveler but not much for young children to do if it is too cold for outdoor pool.”

Apr 23, 2008 by Toni from Milwaukee, WI
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[5]

• The hotel lobby decor was very nice. The hotel had plenty of secured parking for patrons.
• The ceiling of my room had brown/tan water stains on it and the bathroom sink pipe made crackling noise w/every use.

“For one night stay, this hotel is ok. Upside - Lobby's decor was nice, staff was accommodating and friendly. Plenty of secured parking, that is shared with Enterprise Car Rental, and not far from Downtown. My hotel room was clean, had a nice view. Downside - The ceiling had stains, my bathroom sink pipes made loud crackling noises with each use and the surrounding neighborhood was very suspect.”

Apr 23, 2008 by Gil from Fayetteville, NC
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[7]

• Didn't. Staff was rude. Restaurant never provided service without having to track down a hostess or waitress. Worst experience I have had.
• Had to pay for parking and then the hotel did not assume responsibility for the security of our vehicle.

“Terrible. I asked for a 3 star hotel and receive what could be call a 1.5. The only reason I gave it a 2 star rating is because you did not have 1.5 star rating to choose from.”

Apr 21, 2008 by Krystal from Gastonia, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Though it was cold, the parking guy outside was quite friendly which lead to a continued friendly experience throughout our stay.
• As I checked out at the front desk, the friendliness ended a bit; agent preoccupied and felt like "oh well she's checking out anyway".

“Overall, the experience was great and more than anticipated. I lived in Atlanta 20 years ago and that hotel existed and wasn't sure what to expect. I would stay there again and have spoke highly of our experience there already to friends and family.”

Apr 15, 2008 by Sara from Philadelphia, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[4]

• Inviting lobby and friendly staff.
• Pool was unattractive and service at restaurant was very slow.

“I enjoyed my stay at this hotel but found that they had a difficult time meeting everyone's need when they are booked full (i.e. they ran out of wine at the restaurant). However wherever they fell short they were worked very hard to make up for it. The location of the hotel is close to highways but farther from the Downtown area than I expected.”