User Reviews for Hilton Garden Inn Seattle/Renton

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Jul 6, 2005 by Allen from Washington, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff, room, price
• location

“Overall, I would go there again. price was good, staff at front desk lots of help, clean and not too crowded.”

Jul 5, 2005 by Shannel from Ft Lewis, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• very friendly staff.
• .

“there is nothing to comment on the stay was wonderful.”

Jul 4, 2005 by Marcia from Plesanton, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[10]

• Front desk said they would deliver extra pillows to our room and didn't follow through. We returned too late to call and ask again for the pillows.

“Overall, this hotel is a good value. However, the beds were not very comfortable.”

1 of 1 people found this review helpful.

Jun 30, 2005 by Patty from Walla Walla, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was very clean and nice.
• The indoor pool was freezing cold and we requested/needed two beds but were only able to get one bed.

“It was a very nice hotel, I would stay there again.”

0 of 1 people found this review helpful.

Jun 30, 2005 by Cathy from Casper, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Business Center available to hotel guests with internet access and printing.
• Nothing within walking distance such as restaurants, shopping

“The hotel was very clean and the staff was extremely friendly.”

Jun 29, 2005 by Mimi from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was clean and inviting. Option to buy a delicious breakfast was great!
• The crib they provided for our baby seemed like it was in average to poor condition.

“We enjoyed our stay at the Hilton Garden Inn in Renton. It is about a mile from Ikea and other shopping. The staff is friendly and the hotel is nice and very clean. The bed wasn't the most comfortable, but everything else in the room was great... large clean room, coffee maker, iron, comfortable and pleasant overall. The breakfast is huge and delicious and reasonably priced. Free cookies are served in the afternoon, and there is also an indoor pool.”

Jun 24, 2005 by Mike from Wenatchee, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[7]

• Quickly fixed problems with the hotel room.
• Room was not completely ready at 8pm that night. It had been cleaned, but not towels or bed finished.

“Adequate room size and staff is very friendly. Location was away from freeway enough not to hear. Room was not completly finished being done by room service when we arrived 5 hours after check in.”

Jun 10, 2005 by Jennifer from E. Wenatchee, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• It is a little tricky finding it.....it was visible from the freeway, but it was not easy to find.

“It is new, clean & has friendly staff.”

Jun 9, 2005 by Katy from Snohomish, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is so clean and the rooms smell nice. The front desk is very friendly and they have an indoor pool and cookies at the front desk.
• It is hard to say because it was better then I thought it would be the only thing would be they there is no roomservice for breakfast.

“You walk into a grand white lobby welcomed by a smile and quick checkin. The hotel offers internet acess to your room, internet on the computers downstairs, indoor pool and excercise room. The rooms are fresh and smell good they are decorated with a newer design. My room had a microwave and a mini frig. We went downstairs and they had apples and fresh baked cookies for us. We were very happy it was more then we expected and we were delighted.”

Jun 8, 2005 by Arlene from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Room had refrigerator, microwave and coffee pot
• window looked over roof of front of the building

“The hotel is in Renton, a suburb of Seattle. It is clean and modern. Our room had a small refrigerator, microwave and a coffee pot. There is an internet hook up , and a television within a cabinet. The bed was very comfortable.”

Jun 8, 2005 by Gilbert from Richland, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean room, evening cookies.
• Noisy air-conditioner.

“Hilton Garden chain is excellent for travellers desiring a quiet and comfortable place to stay. Complimentary evening cookies and morning coffee are welcome. The wall mounted remote control for air-conditioner fixes the fan-speed always at high, it can be noisy and annoying.”

Jun 2, 2005 by Lani from Blaine, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff.They let you know what the amenities are. Close to airport. Well maintained.

“The staff there are very professional and friendly.They accomodated our request for higher up room.They let you know what the available amenities are.They made us feel like any other of their hotel guests.There is a free shuttle to the airport.Free highspeed internet in our room and their business centre also has highspeed internet connection as well as printers available all for free. Fresh chocolate chip Cookies are available free of charge for all guests. In-room amenities includes coffee maker,tea,coffee and fridge.I highly recommend this hotel.”

May 27, 2005 by Leslie from Seattle, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• good rate for the quality
• fitness centre was poor

“Good service. Location was good. Gym was not so good. Price we paid was good the the quality of the hotel.”

May 20, 2005 by Matthew from Sacramento, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was friendly and knowledgeable. Very Pleasant atmosphere
• Heater or fan was too loud

“Well located next to freeway and main city streets. Rooms were clean. Technology was available and functioning perfectly DSL). Excellent coffee in the morning. Nice ambiance in the lobby and guest area.”

Apr 27, 2005 by Pam from Vancouver, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Knowing the name of Hilton we knew we were going to a nice hotel. It made the weekend special going to a place we normally can not afford.

“The only disappointment was that we have stayed there before and knew that usually there were cookies waiting for us at the lobby when we check in. There was none on either night. Wasn't the end of the world but it would have been nice. We had a good time and would go back anytime.”

Apr 27, 2005 by Eric from Pasco, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Their Service was outstanding. We wanted for nothing.
• Their double beds are too small.

“This is the best hotel my family and I have stayed in by far. It is our home away from home at the price we pay. Nothing compares to the Hilton Garden Inn weekend service. It is without a doubt the best anywhere in the United States.”

Apr 15, 2005 by Mark from Vancouver, WA
Overall Rating: 10
Cleanliness:[7] • Staff:[8] • Location:[7]

• Freindly staff
• Small pool

“Short commute to Seattle for a fraction of Seattle prices. Prmarily business traveler oriented, so weekends are no problem. Stayed here twice at a Motel 6 rate.”

Apr 13, 2005 by Jennifer from Leavenworth, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Awesome, fun, casual, friendly place to stay for a great price

“Awesome, fun, casual, friendly place to stay for a great price. Moderately priced breakfast available... Not far from DT if you are willing to drive 10-15 miles... well worth it.. and a nice pool/spa/workout room.. Very satisfied customer!!”

Apr 9, 2005 by Martin from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[4] • Location:[7]

• Very clean.
• We must have been given the worst room in the house--directly across from the pool.

“If you stay here and are given a room between 101 and 122, ask for a different room. This wing houses their pool and the chlorine smell is overpowering, making it nearly impossible to sleep. Desk staff friendly, but not the most knowledgable. Overall, a great value.”

Mar 31, 2005 by Bette from Vancouver, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• free cookies at checkin
• no free breakfast

“Great 2.5 star hotel (free Internet, free parking, clean rooms, good gym and pool) but unlike other hotels in its star level (including the Larkspur right across the parking lot), it didn't have a free continental breakfast for guests.”

Mar 16, 2005 by Rose from Blaine, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was the most pleasant & helpful
• The only negative was the pillows...they could use some new ones.

“Greeted with smiles, request for more towels was answered within 10 minutes (VERY rare). Their van service was exceptional and made our trip on the Spirit of Washington Mystery Train an easy transition. The driver was waiting upon our return to take us back to our hotel-as promised. The hot tub hours were exteeded 1 hour so we could enjoy a soak. What a pleasant ending to a most enjoyable trip.”

Mar 15, 2005 by Scott from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[2]

• Very clean. Very nice. Very comfortable. Good cookies/apples in lobby.
• There is absolutely nothing around it, except other similar hotels. Nothing to do around it.

“The room, while pretty small, could hardly be nicer. Clean, neat, comfortable. Includes a microwave and refrigerator. It works for us because our kid lives/works nearby, but if you are trying to visit Seattle, this is pretty far out of town and there is nothign at all of interest in the neighborhood - actually there is no neighborhood - just a big field.”

Mar 10, 2005 by Peter from Castro Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Free High-Speed Internet & Great Chocolate Chip Cookies
• Prices in their store

“A great hotel, but it's location is hard to find.”

Feb 23, 2005 by John from Yakima, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Just a very nice hotel, considering appearance, room, facilities, staff, and location!
• Restaurant staff and setup needs improvement. Breakfast was the only regret of my stay.

“Overall, I was very pleased. A great value! Would love to have future bids accepted by this hotel in future travels!”

Feb 23, 2005 by Kevin from Portland, OR
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[6]

• It had a section of toiletries and snacks that were reasonably priced. Microwave and fridge in the room.
• The staff was fake nice and not very helpful. The desk gave the woman before me her bottled water and still charged me.

“The hotel itself was quite nice and offered a buffet breakfast. The breakfast was a little pricey so we skipped it. The location was not convenient but it does seem to be a safe location.”

Feb 23, 2005 by Theresa from Yakima, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location and convenience
• Hard beds

“Great service and very clean. Would recommend highly”

Feb 23, 2005 by Erik from Boise, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was great.
• The lobby lounge was over priced.

“Clean, affordable and the staff was exceptional.”

Feb 14, 2005 by Sharon from Kingston, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was a very nice hotel for particularly for the cost!
• Not a thing.

“The hotel was very nicely appointed and the front desk personnel were extremely gracious.”

Feb 2, 2005 by Vanessa from Alachua, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the staff
• nothing

“the staff are amazing and are so willing to help you out in any way. The hotel itself is accommodating to all my requests. I really enjoy staying at this property.”

Jan 20, 2005 by Dan from Oak Harbor, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Free parking within 15 min of airport,

“This is a nice modern hotel. Underrated by priceline in my opinion.”

Jan 13, 2005 by David from Burnaby, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• afternoon cookies + free high speed internet

“Afternoon cookies and free high speed internet, excellent 2 1/2 star value.”

Jan 12, 2005 by Valerie from Chelan, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• NON-Smoking rooms is one less worry-Thanks
• loved it:)

“This hotel had great friendly staff! Awesome to be able to trust a website for a safe hotel at a fraction of the price!!”

Jan 11, 2005 by Troy from New Westminster, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was excellent, very friendly.
• You can't checkout by the TV.

“Arrived at the hotel about 10pm. Check in took seconds. Asked for top floor, non smoking and got it. Room was great. Highly recommend this hotel. Will stay there again.”

Jan 10, 2005 by Bob from Sequim, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Close to SeaTac, yet didn't have to pay for parking!

“Very comfy. Even got a whirlpool in the room I got!!”

Jan 5, 2005 by Clifford from Pomeroy, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• The room was a generous size.
• Did not clean the room on New Years'' Day, did not explain holiday cleaning policy beforehand, not courteous about explaining afterwards.

“The hotel was very pleasant, nicely decorated. The room was quite large and included microwave and refrigerator. The staff was friendly and helpful, though abrupt and avoiding responsibility when I questioned why the room was not cleaned.”

Dec 15, 2004 by Dennise S. from Fairview
Overall Rating: 8

“The Hotel was great! We had a good stay. However it only had double bed for a two bed- room and no complimentary breakfast.”

Sep 26, 2004 by Clark K. from Brewster
Overall Rating: 9

“Nice place, I hope we get to stay with you again!!”

Sep 24, 2004 by Crystal S. from Issaquah
Overall Rating: 10

“The hotel was wonderful with a workout room, and business center. It was very convenient to the airport.”

Sep 23, 2004 by Connie G. from Mead
Overall Rating: 10

“The Hilton Garden Inn was extremely clean and comfortable. I was pleasantly surprised to have a microwave, refrigerator, and coffee maker in the room. The staff at the front desk were friendly. Overall, I was more than satisfied.”

Sep 23, 2004 by Leslie M. from Beaverton
Overall Rating: 7

“The hotel was a little noisy right off of a highway, but the staff was wonderful, and the room was fine. A good king size bed and nice clean bathroom.”

Sep 23, 2004 by Barbara S. from Chicago
Overall Rating: 8

“The hotel room was clean and spacious. The staff was pleasant but when asked where we could get vegetarian food in the area, they didn't seem understand what that meant. The area in which the hotel was located was a bit unnerving.”

Sep 22, 2004 by Pamela M. from Vancouver
Overall Rating: 10

“The hotel was very nice. The first night there was a plate of chewy chocolate chip cookies at the lobby desk. Too bad we didn't get there in time the second night! They were great. They let us exchange our room. We would go back anytime we are in the area.”

Sep 18, 2004 by Stefanie C. from Anchorage, AK
Overall Rating: 8

“Hotel was clean, staff was friendly and helpful.”

Sep 17, 2004 by
Overall Rating: 10

“This was a pleasant experience. The only negative was the map that accompanied the confirmation, it was not as clear as it could have been.”

Sep 16, 2004 by
Overall Rating: 8

“Room is big, clean with frig and microwave oven, in-room internet access, and free business center (internet, printer and copy machine). Easy access to freeway, 15 minutes to SEA TAC airport. Love the free red apples, chocolate chip cookies and coffee.”

Sep 14, 2004 by Ken F. from Port Angeles, WA
Overall Rating: 10

“I found this hotel to be very clean and well kept. The staff was courteous and very efficient. The hotel was located in a quiet area, yet near shopping and restaurants. The room was large and the bed comfortable.”

Sep 13, 2004 by Ahmet U. from Corvallis, OR
Overall Rating: 10

“What can I say. It was wonderful.”

Sep 13, 2004 by Matthew B. from Sacramento, CA
Overall Rating: 10

“The hotel staff has been superb. The management staff has set a tone of customer service being first and foremost. On each of the previous two occasions I stayed at the Hilton Garden an issue arose.”

Sep 12, 2004 by Robert S. from Humble
Overall Rating: 10

“Very nice facility - may actually be better for airport stays than some airport locations, as they offer free parking. They also offer free airport shuttle for those not having a vehicle. The indoor swimming pool is nice. There is a free Internet work station available. If you are driving to this facility, make sure you have a map or good directions, as the routing is a bit convoluted!”

Sep 10, 2004 by Clarence B. from Ontario
Overall Rating: 10

“The hotel was great. The staff was great. Everything including the area worked out just fine.”