User Reviews for Amerisuites Dulles Chantilly

Research User Reviews for Amerisuites Dulles Chantilly (21-40 of 53)

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Oct 24, 2007 by Sadia from Falls Church, VA
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[6]

• It was very clean.
• The room had 2 beds which made the room crowded. I requested room change and was very uncomfortable and the Hispanic staff refuses to accommodate me.

“I was very unhappy with the service. So, I may not be fair to the true qualities of the hotel if I am forced to do so.”

Oct 8, 2007 by Walter from Olive Branch, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Big screen TV.
• No inside pool.

“Pleasantly surprised when I entered the room. Room was nicely appointed and quite large. Very comfortable.”

Sep 23, 2007 by Erin from Arlington, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very modern and clean. I wish that I was there for longer than 9 hours!
• The hotel only provided shuttle service every hour until 10pm.

“I was pleasantly surprised! Very clean and modern.”

Sep 22, 2007 by Cindy from Front Royal, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Front desk quickly adjusted to our needs.
• Elevators in small hallway, luggage carts were unwieldy in such a small space.

“Clean, decently staffed hotel for the average business or family traveling through the Washington area - close to the airport, but not too close.”

Aug 24, 2007 by Patricia from Elkins, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Real mugs, spacious rooms, flat screen TV, laptop plus at desk and bed, great breakfast for any kind of person, good art, comfortable bed, and quiet.
• Low luggage space, only dry coffee creamer in room, checkout posted as noon, but on itinerary it is 11. Very dark leather furniture-patched.

“For the business traveler who needs and wants everything handy and quality minded, this is an excellent choice, or for a small family that needs a lot of room space. Conference center, post office, restaurants nearby. Airport shuttle on the hour. Fast check in and express checkout, friendly staff. Inside, noise melts away to a spacious, quiet room where you can plug in at the business desk on the bed with a huge flat screen high def TV with everything -although a bit short on luggage space, the room sports real mugs and glasses, room coffee and tea, although liquid Cramer is missing. You don't have to been fancy here for excellent service. The only problem - once you hit the bed and the room, you may not want to leave.”

Aug 23, 2007 by Scott from San Luis Obispo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Decor, internet, and breakfast.
• Nothing.

“Understated luxury with classy minimalist decor. This far exceeded my expectations for its 2.5 star rating with free internet, breakfast, and 42-flat screen TVs in every room.”

Aug 13, 2007 by Gary from Griffin, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Really nice room with comfortable furniture and awesome TV.
• Nothing.

“Great newly renovated property with really nice rooms and amenities available.”

Jul 20, 2007 by Alicia from Murrieta, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[3] •

• I didn't like one single thing about the hotel. Disgusting.
• Terrible odor in hallways. Hair in bathtub. Bed not comfortable. Sheets bad.

“I would not recommend this hotel to anyone I know. Sheets were cheap as was rest of bedding. Bedroom was not adequately cleaned. Checkout way too early (11am). I was completely disappointed.”

Jun 17, 2007 by Gary from Griffin, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great room layout with nice TV.
• Shuttle doesn't start until 6 am.

“A good, comfortable room with awesome flat screen TV.”

May 7, 2007 by David from Cranbury, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• The breakfasts were wonderful.
• There was a teenage group on my floor which made lots of noise one night.

“This hotel is in the process of becoming a Hyatt. As a Hyatt it wasn't quite what I'd expect. As an Amerisuites it was fabulous.”

Dec 9, 2006 by Bonnie from Sterling, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[8]

• The location.
• Unclean.

“This was my second stay here and likely my last. The room did not appear to have been vacuumed - at all. Ashtray w/butts spilled under the side table, crackers and a condom wrapper by the side of the bed. For almost 2 days, the lobby smelled like backed up sewage. Pretty disgusting.”

Nov 18, 2006 by Eddie from Memphis, TN
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[6]

• Large rooms and full breakfast.
• Plain decoration and location.

“This hotel was a reasonably priced and met all our expectations as a 2.5 star hotel. Its location was a bit removed from the main part of dc and i66 can be a bottleneck when visiting the city.”

Oct 29, 2006 by Shawn from Los Alamitos, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

• Nothing.
• Staff was very rude and unhelpful including manager.

“Do not stay at this hotel.”

Oct 29, 2006 by Matthew from Stuart, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[9]

• Free internet.
• Breakfast needs to be improved.

“Good hotel but needs to be updated! Breakfast needs to be updated. Soggy polyurithine eggs are not good for you.”

Sep 18, 2006 by Bill from Tukwila, WA
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• Close to a good choice of restaurants.
• Smoking rooms. Only available and did not seem willing to move me.

“Spots on the floor and smelly rooms.”

Aug 1, 2006 by Mary from Richmond, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff.
• Nothing.

“Hotel is clean and convenient to airport. Staff are always friendly and willing to do what they can to make your stay enjoyable.”

Jul 29, 2006 by Rusty from Wayland, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Free breakfast and free internet.
• Too far away from Dulles airport ($20 cab ride).

“Clean and a good value but too far from the airport for late-night arrivals.”

May 29, 2006 by Laurie from Tempe, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to where I needed to be.
• Piles of baggage left by front lobby door - obstacle course.

“Other than baggage by front lobby - everything was great.”

1 of 1 people found this review helpful.

May 26, 2006 by Cathy from Locust Grove, VA
Overall Rating: 7
Cleanliness:[5] • Staff:[7] • Location:[7]

• Kitchenette, easy to access from the airport.
• It was having some plumbing problems.

“Good location for easy access to Dulles Airport. It's clean enough and if traveling alone and you do not want to go out to eat, there is an adequate little kitchenette.”

1 of 1 people found this review helpful.

Apr 24, 2006 by Jeffrey from Ogdensburg, NY
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[4]

• The police guard on my floor was a nice touch and she spoke English.
• Police guard was necessary in the first place.

“On my second day, I was able to get hot water in the shower after an 11 minute wait. The first day the maid never did appear. On the third day we needed a police guard to sit in the hallway, to insure order. The morning breakfast was nicely presented and warm, but synthetic eggs and mystery meat patties were difficult. If this is a 2.5 star hotel, the Virginia State Penetentary must rate at least 1.5.”

1 of 1 people found this review helpful.

Apr 13, 2006 by Steve from Centreville, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Friendly staff.
• The price is very high.

“Decent, clean hotel that is near Dulles Airport and Westfield's Conference Center. Shuttle to airport is included, and I have used it every time I have stayed there. My only gripe is the cost. I am not traveling on an expense account, so I pay the full cost, which is very high during the Sunday night through Thursday night work week. I have stayed at nicer hotels in DC that cost less, but for convenience, I need to stay at this hotel so I must pay the high price.”

Feb 10, 2006 by Gary from Lewisburg, PA
Overall Rating: 3
Cleanliness:[10] • Staff:[2] • Location:[9]

• Close to airport.
• Staff gave us a hard time about price we paid. We were told that parking was free when we called in August but tried to charge $30 on check in.

“Think the staff is trying to charge people a flat $30 for parking and management may not be aware. Because when I told them we called in August and were told parking was free she didn't say anything and did not ask for the money again. ”

Oct 26, 2005 by Timothy S. from Marysville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and looks new!
• There was only one restaurant in walking distance.

“Hotel employees spoke fluent English, amenities were plentiful, room was clean and new, internet worked easily. I'd stay there again for sure when I fly in/out of Dulles.”

Jun 24, 2005 by Mary A. from San Luis Obispo, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Conveniently located w/restaurant nearby. Ample size comfortable suite.

“Very friendly staff, excellent parking. A little difficult to find. Would recommend.”

1 of 1 people found this review helpful.

Mar 23, 2005 by Shari from Kiel, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• They have a very nice breakfast buffet
• I had to pay for wireless internet access

“This is a very pleasant hotel, with a better than average breakfast buffet. The rooms are spacious, clean and nicely decorated. There is major road construction just outside the hotel, although I was not disturbed by noise. ”

1 of 1 people found this review helpful.

Mar 23, 2005 by Tina from Athens, TN
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[8]

• The room was nice, breakfast was good.
• The staff was pretty incompetant, though nice..

“The room was good -- not huge, but fine. The breakfast was nicely varied and available on time. The staff was another story.. I had to ask 5 times over the course of 2 days to get an iron in my room, and they never did get the high speed internet working. Also, the fire alarm keeping us all outside for an hour, while not their fault, was a drag. They could at least have offered a coupon, or something. ”

Mar 14, 2005 by Thomas from Auburn, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Quality of the room.
• Cost of the Internet service.

“The hotel is recently built and within 10 minutes of the Washington-Dulles Airport. The rooms are large and well laid out with a separated office and sofa area. The included continental breakfast is very adequate with a Logan's Roadhouse within walking distance. The only downside to this hotel is their relatively expensive internet service.”

1 of 1 people found this review helpful.

Mar 9, 2005 by William from Broad Run, VA
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[6]

• Room smelled like smoke. Airport shuttle ended at 10 pm. Had to take a cab back.

“Staff needs better training. Told me that all I had to do was call when my plane landed and they would come get me. Had to spend $20 on a cab to get back there.”

Feb 22, 2005 by Blah from Colorado Springs, CO
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• price, breakfast, layout
• hard matress

“Amerisuites Chantilly is fairly new, clean and has a nice breakfast (waffles, yogurt, etc). The mattress was hard and hurt my back.”

1 of 1 people found this review helpful.

Jan 24, 2005 by Kathy from Burlington, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I think the coffee, tea and hot chocolate bar and the popcorn are a big plus!
• I thought the mattresses on the beds were uncomfortable.

“Other than the mattresses being uncomfortable, everything else was very nice. The staff changed the room to non-smoking for us without any problem. The easy availablity of the high speed internet was a huge benefit to my husband. The breakfast buffet was very nice with the fresh waffles.”

1 of 1 people found this review helpful.

Jan 24, 2005 by Laura from Amity Harbor, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Breakfast, good location, office, couch and bed area, ironingboard, wireless access, hair dryer
• Bed was slightly uncomfortable. wrapped flat sheet instead of fitted

“I liked it alot aside from the 2 flat sheet method, and breaksfast could have been a little better”

1 of 1 people found this review helpful.

Jan 7, 2005 by Steven from Peachtree City, GA
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[1]

• Nice place, good sized rooms, refrigerator, clean and in excellent condition.
• Hotel van is part time. I would frequently need a $25 taxi to get to the airport in time.

“Hotel is way too far from the airport to not have a full time van. They told me the taxi ride to the airport would be $25. Van operates 6-10 weekdays and 7-10 weekends. Completely unacceptable for my purposes on a regular basis. ”

Sep 20, 2004 by Paul H. from Oswego, IL
Overall Rating: 9

“The Amerisuites hotel at Chantilly was one of the best in the chain that I have ever stayed. It was very clean and the staff was very courteous. The breakfast was fresh and had a nice variety from hot to cold items. I would definitely stay here again.”

1 of 1 people found this review helpful.