User Reviews for Residence Inn Portland/Scarborough

Research User Reviews for Residence Inn Portland/Scarborough (1-20 of 22)

• Add Your Own Review »

Oct 12, 2009 by Mark from Roanoke Rapids,NC
Overall Rating: 7

• Clean.
• They did not allow to receive my Marriott points.

“If you are on the side of the hotel with the highway, the noise level is very loud!”

Dec 10, 2008 by Donna from Houlton,ME
Overall Rating: 4

• I really didn't like anything about this hotel.
• I was unable to connect to the internet. I called guest services 2 times and got no satisfaction.

“I think it would be a good place for someone or family that wanted a kitchen in their bedroom. It wasn't what I expected. There was no restaurant on site.”

Sep 1, 2008 by Loralyn
Overall Rating: 9

• Great location, great and friendly staff!

“Great place especially for little children. Room had everything we needed, even a full size refrigerator. Free breakfast was wonderful each day - with eggs, sausage, pancakes, etc! Great staff and great location to everything!”

Feb 22, 2008 by Troy from Bangor, ME
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• All staff were friendly, helpful, outgoing, and they went the extra mile!
• Hot tub wasn't very hot, and there was a lot of hair around the pool area.

“We enjoyed nearly everything about this hotel. Everyone working there was helpful and friendly. There were cute towel animals and notes from our housekeeper. The room was spacious and clean. Shower was great powerful and hot. Though we enjoyed the pool, it was not as clean as I'd have liked, and the hot tub was not as warm as I'd like a bath to be. We'd definitely stay here again.”

Jul 31, 2007 by Annie from Exeter, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff just got it! Room was fantastic!!
• Breakfast area was not large enough.

“This hotel went beyond our expectations. The staff were exceptional, especially the manager. He just exudes customer service. The room was fresh and clean and very spacious. We really appreciated the queen sized bed. Breakfast was very crowded, but we just took our items back to the room and ate at the bar in the kitchen! The only downside was that our plans didn't allow us to stay another night!”

Jul 5, 2007 by Rob from Watertown, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The spaciousness.
• Nothing.

“We were so impressed that we will look for other Residence Inns at locations as we travel.”

Sep 29, 2006 by Mel from Granby, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Room was immaculate and very nicely appointed.
• Hotel staff asked me if I was 'really staying there' in the morning at breakfast. Also someone came into our room one morning.

“Hotel is very clean with spacious efficiency type rooms, including very nice bed, office area, high speed internet, full kitchen, and bathroom. Hotel staff was friendly and helpful over the phone and with various requests. Very good location for commute to Portland and excellent hot buffet breakfasts. Nice atmosphere. I had two incidents with hotel staff asking when I was checking out or if I was 'really staying there' which was embarrassing, but they were apologetic.”

Dec 23, 2005 by Mark from Richmond, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Kitchen in room.
• Nothing everything was very nice.

“This hotel was in a good location convenient to food and shopping. It was very clean and everything worked in the room.”

Sep 28, 2005 by Dennise from Londonderry, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean, well appointed rooms, good lighting and size. Pleasant staff.

“Good location, rooms had a few added touches that were nice. Candy and popcorn, stemmed glasses, larger size soaps. Good breakfast.”

Sep 26, 2005 by Kris from Akron, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent breakfast buffet that was included in price.
• Treadmill in workout room was older, but no complaints.

“Wonderful suite room. Couldn't ask for anything better. Decorated with quality furnishings. Breakfast buffet had many selections and options.”

Sep 23, 2005 by Christian from Milton, VT
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[2]

• Good Television.
• Location next to interstate so I got no sleep.

“I do not recommend this hotel. It is noisy because of its location and it had no Maine character. The room was a smoking room, when I asked for a non smoking room. It was also difficult to find. Horrible experience. ”

Sep 23, 2005 by Ira from Berkeley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Room was very large, attractive, an apartment with kitchen and living room.
• Did not locate it immediately, it is off the road in the back of other buildings.

“This suite, with bed, couch, living room, kitchen was large and far exceeded my expectations. Very modern, breakfast included, was hot and tasty. I would stay here. ”

Sep 9, 2005 by Anna from Briarwood, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• safe, free parking, friendly staff & the hot breakfast was worth the trip!
• the showerheads could be improved -- everything else is great!

“It's a little bit hard to find but once you get there you do not want to leave! a home away from home indeed.”

Sep 5, 2005 by Stephen
Overall Rating: 10

• It was quite roomy and clean.

“A very good family hotel. They serve an excellent hot breakfast and the rooms can come with a kitchenette. The hotel is about a ten minute drive from downtown Portland and it felt very safe.”

Aug 6, 2005 by Kim from Bangor, ME
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool very small

“Overall I would stay here again...very happy with our stay!”

Aug 3, 2005 by Joanne from Arlington, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• friendly, clean, comfortable!
• location is on a strip but on a side street!

“Aside from location, it was great!”

Jul 19, 2005 by Staci from Milford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the free full breakfast

“The room was very big and clean with a full kitchen. There was a free full breakfast that was excellent. I would definitely stay here again!”

Jan 27, 2005 by Sean from Lebanon, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly, staff and excellent facilities.
• Inconsistant and unpublished breakfast menu.

“With a location convenient to the main highway route into Portland, a grocery store within walking distance and good, inexpensive restaurants close by this hotel is a great deal. The Hotel staff were helpful, and the facilities include a small pool and a heated whirlpool for relaxing after a day of treking around the city, and each room includes a microwave, a two burner stove and refrigerator, giving guests the option of cooking for themselves.”

Jan 19, 2005 by David from Woodstock, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The front desk person, was very people oriented and was very good at interacting with the guests
• Young children being children but it would be more the parents fault

“Service was great and all the staff I came in contact with were very helpful”

Jan 18, 2005 by Mary from Gardiner, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• the set up of the suite
• no shuttle service to the airport

“We were looking for a hotel near the airport for a fair price. This hotel caters to the extended business traveler not the overnighter with an early flight. We were also looking for a place to leave the car and a shuttle to the airport. Would be a great family place as it had the kitchenette etc.”

Jan 9, 2005 by Moneesha from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent breakfast

“It was a very clean and convenient hotel. The breakfast was excellent.”

Sep 22, 2004 by Robert B. from Rutland
Overall Rating: 9

“We had a great stay in Portland Maine at the Residence Inn. My husband had never stayed at one and he thought it was one of the nicest hotels he has stayed at. The food was great and the room was very clean. The staff were also very nice.”