User Reviews for Hampton Inn Boston-Logan Airport

Research User Reviews for Hampton Inn Boston-Logan Airport (1-20 of 53)

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Nov 27, 2009 by Susan from Jackson,MS
Overall Rating: 10

• Shuttle service.
• The spa was real grimy.

“For this price it was a great hotel.”

Oct 16, 2009 by Nicole from Plantation,FL
Overall Rating: 5

• Shuttle service.
• There was construction going on!

“The construction in the main lobby was an inconvenience. The noise level was loud and going on throughout the whole night! I had a room on the second floor so I could hear it very well. Requested wake-up call for 4:30am - did not happen!”

Oct 11, 2009 by Sue from Dixon,IL
Overall Rating: 10

• Nice bed.
• Boston is hard to navigate and this hotel was hard to find.

“Very excellent value. Nice and comfortable.”

Aug 2, 2009 by Ken from Carson City,NV
Overall Rating: 9

• large room
• difficult to access from highway going north

“Room was very large with lots of room.”

Jun 2, 2009 by Jaycee, Malaysia from Penang,MA
Overall Rating: 10

• The hotel did not charge for third person even though it was supposed to be for 2.
• Hard to find if you are driving.

“The room with 2 queen beds was quite adequate but it could not fit another roll away bed, as there were 3 of us. However, hotel was quite good in not charging for the 3rd person. Breakfast was complimentary and was quite substantial to start the day. Complimentary coffee and tea throughout the day at the lobby was a nice touch. Daily scheduled free shuttle to the train station and airport was also very convenient. For the price I paid through Priceline, I certainly enjoyed our stay and it was great value for money.”

May 23, 2009 by Lois from Antioch,TN
Overall Rating: 8

• The mattresses were awesome. Very good beds.
• No restaurant. Only a lounge with limited food items.

“Hotel provided a very good shuttle service to and from the airport. The front desk clerk was excellent and put us in a double double room at our request. The room was very nice and the beds were awesome.”

Jan 5, 2009 by Jean from New York,NY
Overall Rating: 7

• Comfortable bed, generous breakfast, and nice staff.
• Pool and gym were out of order.

“Great value, liked everything except the isolated location, although the hotel did try hard to provide flexible shuttle service. But very disappointed. The pool wasn't usable and they could not provide options.”

Dec 18, 2008 by Sherry from Waseca,MN
Overall Rating: 10

• The hotel is close to the airport and train/bus access. I also like a restaurant attached.

“The room was very clean with pleasing decor, close to the airport with easy access to public bus and train transportation. The staff is professional and capable. The attached restaurant has great food and service as well.”

Dec 17, 2008 by Leslie from Lansdale,PA
Overall Rating: 3

• I like the continental breakfast.
• The heat made so much noise at night time.

“The room was clean. However, the heat in the room was so loud. Especially, at night time. It needs to be fixed.”

Dec 8, 2008 by Kate from Abington,MA
Overall Rating: 10

• The room was simple but very clean and comfortable.

“Great hotel! I had a great nights sleep and the room was very clean! Staff was friendly and even breakfast was great in the AM!”

Oct 4, 2008 by Kevin
Overall Rating: 8

• Convenient location to Logan with reliable shuttle bus service.

“Good value for money.”

Oct 2, 2008 by Judith
Overall Rating: 10

• Accommodation to and from airport and subway system.

“Very clean. Excellent breakfast. Friendly staff.”

Aug 24, 2008 by Becky from Ward Cove, AK
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was very clean. The staff was very friendly & helpful.
• We wished the retractable roof was open at the pool.

“Very clean, friendly staff and convenient to the airport. Great shuttle to the airport.”

Aug 3, 2008 by Lisa from Golden, CO
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[3]

• Close to airport.
• Dingy, view of the roof, no wireless in room, stale Danishes for breakfast.

“Overpriced for what you receive. Staff was not very helpful. Located with a busy expressway in front. Marginally maintained. Close to airport.”

Jan 8, 2008 by Eve from Burnham, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Pool was nice, also breakfast.
• Website said they were pet friendly, they said their policy had changed and we couldn't stay with small dog, did make exception.

“Nice pool and hot tub, great free breakfast, room was nice. They no longer are pet friendly even though their website says they are.”

Dec 30, 2007 by Rita from Des Moines, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Free breakfast and in-house lounge/restaurant.
• There was nothing.

“We arrived on Christmas day so the whole place was a glow of beautiful Christmas decorations! Everyone on staff was very warm and inviting. The king bed was as comfy as my own bed at home! We had dinner and drinks in the lounge our second night and it was fabulous! I only wish they had offered a few more seafood selections. The two we had were great! Any time we are in Boston this is where we will stay! Thanks to all at the Hampton Inn we enjoyed our Christmas with you all!”

Nov 15, 2007 by Jessica
Overall Rating: 8

• Convenient, good shuttle service and accessibility to transit, good breakfast.

“The shuttle service to the airport or nearest transit stop was very convenient. All we had to do was call when we wanted to come home, and it would come to pick us up. We never had to wait long. It's easy to stay here and spend time in downtown Boston. Staff was generally friendly and helpful, rooms were clean. The breakfast spread is nice and saved us some money. Overall a very good value and worth the money for the convenience alone.”

Nov 14, 2007 by Peng from Acton, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The staffs are nice and the bed is big and comfortable.
• The lobby and restaurant is small.

“Anyway it's an inexpensive and comfortable place near the airport, and has 24hour free shuttle.”

Oct 5, 2007 by Glenda from Covington, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was very courteous and most helpful. Facilities and accommodations were super.
• Breakfast area was sometimes crowded.

“A quiet and relaxed atmosphere at this hotel. Everyone was most helpful and the shuttle was great!”

Aug 22, 2007 by Daniel from Wausau, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, wanted place close to airport upon arrival, easy to get around Boston area with rented car.
• You wouldn't want to get stranded if you're driving in Revere.

“Comfortable setting, very helpful staff for directions around city. We were disappointed that the pool was not available. Hot tub only (doing an extended cleaning or something, could have used a relaxing swim after a long flight). A little pricey, but decent location overall. Very nice bar (two doors down), Good variety for continental breakfast.”

Aug 16, 2007 by Nora
Overall Rating: 8

• Staff very helpful.

“Hotel was conveniently located to Logan airport. Shuttle service was excellent. Staff very helpful.”

Jul 3, 2007 by Alicia from Boynton Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The shuttle service was excellent.
• We would have preferred if there had been a restaurant.

“I would recommend this hotel. Could have been a little more convenient to public transportation, but the hotel shuttle service was excellent. The continental breakfast was very good.”

Apr 22, 2007 by Karen
Overall Rating: 10

• Restaurant was
  available.

“This hotel always meets our expectations, even though we're just traveling through, we thoroughly enjoy our short stays here!”

Dec 19, 2006 by Barbara from Califon, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The beds were super comfortable, quiet and the shuttle to the airport was prompt with a very upbeat, friendly driver.
• I did not care for the pizza served at the bar.

“I chose this hotel because of the great reviews it received. I was not disappointed. The beds were comfortable; the room was clean and in great condition. It worked well for picking someone up from Logan late in the evening. We were able to get good nights sleep, have breakfast and be on our way.”

Oct 28, 2006 by Esther from Juneau, AK
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Transportation to airport convenient and to nearby car rental.
• It did not have a full restaurant- just bar/pub menu.

“Excellent location in relation to Thrifty car rental. Close enough to walk to and from Thrifty. Van pickup runs almost continuously and they were very willing to drop one off at Thrifty, the Metro, and a nearby Italian restaurant for dinner.”

Oct 20, 2006 by Cynthia from Austin, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Loved the comfort of the bed linens, comforter and pillows.
• A little further out than I was originally led to think it was.

“My husband and I were both pleasantly surprised about the comfort of the room. Being that it was our last night we needed to get a good night's rest to catch our flight the next morning. The shuttle service attendants were equally pleasant.”

Aug 6, 2006 by Pat from Staten Island, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The breakfast. It was exceptional and complimentary.
• It was in a dreary looking area.

“I was overall pleased. The staff was accommodating and I was able to check in prior to my check in time which helped me to relax after my airplane ride. The room was clean and comfortable. The complimentary shuttle service from the airport and to the train station was prompt and a great help. As I have stated, the breakfast was great!”

1 of 1 people found this review helpful.

Jul 6, 2006 by Karen from Johnson City, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel staff was incredibly helpful, never made me feel as if I was interrupting them. They were awesome and very helpful.
• Its location was hardly picturesque.

“Even with the location, it was very easy to get into the city using the subway. The shuttle took us to the station 5 min. away, and was there quickly when we called to tell them we were coming back to that station. They knew the places we might want to see, and marked the map very clearly how to easily get there. The rooms were very clean, spacious and quiet, the beds comfortable, the breakfast was plentiful and varied. I highly recommend it.”

Jun 20, 2006 by Cornelia from Waco, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Courteous staff.
• Too expensive, breakfast not available for early flights 6:11 AM.

“Clean, quiet, accessible.”

May 26, 2006 by Pam from Wausau, WI
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[8]

• The bed was the most comfortable hotel bed I've ever slept in.
• The hot tub was not in service and the bartender was very rude!

“Our requirement of a hotel was a hot tub because we wanted to be able to relax in the evenings and socialize. It was not working from Friday morning and still wasn't working Monday. The maintenance man was very rude and said it's a washer and he didn't have the part. He said it was the weekend so he had to wait. At this price, I'd expect that working over a weekend. I understand things happen but to not work for a week?????? Also, the bartender was VERY rude so trying to find relaxation and a place to socialize in the evening was impossible to do.”

Apr 22, 2006 by Josh from Champaign, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• They packed my girlfriend a bag lunch for her to enjoy on race day for the Boston Marathon when she finished. They went above expectations for this!
• It is not in a location where you can walk to restaurants or stores such as Walgreens.

“It was a good hotel! The staff was willing to put an air purifier in the room since they only had smoking rooms left as we booked it last minute for a busy marathon weekend in Boston. The hot breakfast was excellent and included many options. We appreciated the cleanliness of the place and extremely comfortable beds.”

1 of 1 people found this review helpful.

Apr 18, 2006 by Selena from Benton, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent value for $10.
• Parking problems for park and fly.

“Will stay again soon.”

Nov 29, 2005 by Molly from Silver Spring, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The hotel was clean an airy and the staff were friendly and courteous. The manager responded promptly to our call to come up to the room.
• The flat sheet on the bed fecal smear, however the manager offered to change rooms or get the sheets changed immediately.

“It is a convenient enouth hotel for short stays in the Boston area. The breakfast buffet is good from 6 10am. The staff is very friendly and helpul.”

Nov 17, 2005 by Carol from Renton, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Complementary computer access, wonderful continental breakfast.
• Water pressure low. To travel by car to Boston common, you had to pay toll at turnpike. This became expensive and added to the cost of my stay since.

“Overall the hotel had a nice atmosphere. The staff was very friendly and informative. I appreciated the free internet hookup. The breakfast was nothing but continental. They had served a full breakfast from sausage eggs, waffles, pastries, cereal and more. I enjoyed the stay. My only complaint is that I would have preferred staying in the city due to the toll cost traveling into Boston common area.”

Nov 7, 2005 by Karen from Newport, RI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Comfy bed, nice bath with amenities, timely service, entertaining shuttle driver.
• Anemic coffee pack for the in-room coffee maker.

“The shuttle arrived within 15 minutes of my call. The hotel itself is far enough away from the airport to be quiet, but it's only a short trip. The decor is attractive and comfortable, both in the public areas and my room, but not elaborate - just the thing after many hours in the air. The bathroom was well laid out, roomy and had plenty of nice fluffy towels. The bed was very comfortable, although the pillows were sort of shapeless - but looks aren't everything. They cushioned my weary head just fine. The morning wake-up call was right on time. There was a great-smelling hot breakfast waiting downstairs. Unfortunately, I'd dawdled in the shower and didn't have enough time to try it. The desk clerk checked me out and handed me breakfast in a bag, which was a thoughtful touch. The shuttle driver who took us back to the airport regaled us with his good-humored stories and excellent singing voice. Lots of fun. All in all, a very enjoyable stay, brief as it was.”

Nov 6, 2005 by Gina from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Free shuttle service to train and airport.

“This hotel has a very friendly and helpful staff. The facility was clean and attractively decorated. It was very nice to have a small bar which served food. The shuttle service to and from the airport and train station is a definite plus. I would recommend this hotel to others.”

Jun 19, 2005 by Betty from Maple Grove, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel had a shuttle that would take you to the T station, or your choice of two restaurants. We went to Uncle Pete's which was excellent!
• Nothing.

“This hotel was very close to the Boston Logan airport (we were flying home the next day). We were able to return our car the night before...the hotel shuttle picked us up at the car rental and took us to the hotel (we thought that we would have to go to the airport in order to catch the shuttle, but they came right to the car rental spot to pick us up). We also had the option to have the shuttle take us to the T (if we wanted to go into Boston), or to one of two restaurants for dinner. One of their restaurants that they shuttled, was Uncle Pete's. It was an excellent BBQ place. We both loved the food. Once our meal was done, we just told our waiter, and within 5 minuets, our shuttle was there to take us back to the hotel. What a service!”

Jun 17, 2005 by Ernst from Pasadena, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[8]

“We prepaid for 3 nights and checked in as agreed.However, we did not use the rooms for the first 2 nights and the morning of the 2nd day I found that the hotel had rented the room to someone else,when housekeeping apparently found that the room had not been used the first night. After I confronted the hotel staff they were fortunately able to secure another room for us for the 3rd night.I will also contact Hampton Inn's main corporate offices to ask for an explanation.”

Jun 3, 2005 by Wing from Monterey Park, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice clean and friendly atmosphere
• Location, not the best part of town

“We always like the friendly atmosphere of Hampton Inn, the price we paid is fair, Hampton Inn is alway our first choice.”

Apr 18, 2005 by Rebecca from Saint Louis, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• Proximity to the airport & free shuttle to airport
• The neighborhood left a lot to be desired (industrial area)

“Room was comfortable; they serve a complimentary breakfast”

Mar 1, 2005 by D from Coventry, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very new" and clean"
• did not offer wireless internet

“Clean, modern rooms, spotless bath room, great shuttle service and a very nice hot breakfast buffet”

Jan 18, 2005 by Yunyan
Overall Rating: 9

• Free parking, convenient shuttle and nice breakfast, two beds.
• Cleanliness may be improved.

“Nice and
comfortable.
I like it!”

Jan 8, 2005 by Melissa from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great breakfast!!!!

“We loved it!! It was clean, convenient, friendly, even gave me a free toothbrush!! We were very happy with our experience!”

Jan 7, 2005 by Meng from Charlottesville, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• very nice environment, nice people
• no supermarket nearby

“Qualified hotel, very nice to stay, nice staff.”

Jan 7, 2005 by Amy from Kittery, ME
Overall Rating: 9
Cleanliness:[6] • Staff:[7] • Location:[8]

• Great complimentary breakfast
• There was hair in the bathtub that was not mine.

“Overall great value. Very convenient to the airport with 24-hour shuttle service.”

Jan 6, 2005 by Christina from Valencia, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• The shuttle was punctual, the staff friendly. Great experience.
• The pool was out of service, and food vending machines were only on floor 1.

“Great place. Definitely a high 2.5, nearly a 3! Great experience!”

Dec 26, 2004 by Anthony K. from Las Vegas
Overall Rating: 10

“I have stayed here before, and having a 24 hour shuttle on demand, extensive, free breakfast, and late checkout are all conveniences I appreciate, especially so close to the airport.”

Dec 25, 2004 by Robert P. from Indianapolis
Overall Rating: 5

“The hotel is old and located behind a buffet restaurant. The rooms are nice and include cable TV, table, coffee maker, iron and board. I found the hotel to be acceptable.”

Dec 23, 2004 by Julie S. from Phoenix
Overall Rating: 9

“The hotel was very clean, the decor was festive and I enjoyed my stay very much. I especially liked the fact that I did not have to ask for extra pillows. They thought of everything! Kudos to the Hampton Inn in Revere, MA.”

Dec 2, 2004 by Peter T. from San Diego
Overall Rating: 10

“Overall, we are very happy with the hotel we stayed at. Their service was as we had expeced including free parking, free shuttle service to/from the airport and pick-up service from the closest subway station, free breakfast and free high-speed internet connection. The only thing was that they gave us a bill that showed about $50 charge, but when we asked about it, they said it was a mistake. All the staff was friendly and helpful.”