User Reviews for Hilton Boston Logan Airport

Research User Reviews for Hilton Boston Logan Airport (1-20 of 555)

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Dec 9, 2009 by Tom from Cumberland Foreside,ME
Overall Rating: 9

• Location, amenities, and construction.
• VIP lounge was closed on weekends.

“A great place to sleep and relax.”

Nov 27, 2009 by John from Yarmouth,ME
Overall Rating: 9

• Exceptionally helpful doorman.
• Very large lobby with limited seating space.

“Great experience...convenient to airport with 24 hour shuttle and very helpful friendly staff.”

Nov 26, 2009 by Cynthia from Mesa,AZ
Overall Rating: 9

• Location
• Hotel food prices somewhat high.

“Accomodations fine.”

Nov 25, 2009 by Louisa from West Tisbury,MA
Overall Rating: 10

• Easy to get to from the airport, great beds and great bed linens.

“Excellent location and very well appointed room with terrific bed linens.”

Oct 27, 2009 by Kathy from Dryden,Canada
Overall Rating: 10

• This was the first time using Priceline and we were a hesitant but it was super! Will definitely do again.
• Food in the restaurant was a bit pricy.

“The hotel met our expectations and we were very pleased.”

Oct 26, 2009 by Karen from Angwin,CA
Overall Rating: 10

• The staff is very helpful and eager to make your stay an enjoyable experience.
• The restaurant was expensive and the food was nothing to write home about. Not many options on the menu.

“We enjoyed our stay very much. There were no problems at all. The hotel was quiet for as big and as busy as it is. All the staff was very accommodating.”

Oct 23, 2009 by Susanna from Waitsfield,VT
Overall Rating: 10

• The king size bed was very comfortable.

“The hotel is impressive with their statues. It is spacious and welcoming. The staff was very knowledgeable and accommodating towards us during our stay. I would highly recommend this Hotel to all of my clients, family members and friends.”

Oct 22, 2009 by Tim from Concord,NH
Overall Rating: 10

• Location.
• Nothing.

“Can't beat it for Logan.”

Oct 21, 2009 by Anita from Cranberry Twp.,PA
Overall Rating: 7

• Beds were very comfortable. Also, hotel lobby was beautiful.
• Hotel is understaffed. There was a huge line at check-in and restaurants did not have enough waiters.

“Hilton Logan is an excellent hotel. However, the hotel seems understaffed with check-in and check-out. Only one clerk was working the huge desk, which caused a huge line at 6 PM on a Saturday night for check-in. Restaurant also had service issues. Again, not enough wait staff. We waited over 15 minutes to receive a menu, and over 30 minutes to place an order. Menu options were sparse; however, the quality was very good. Beware if bringing your car the cost is $32 per day to park. There are also tolls for all tunnels to/from airport.”

Oct 19, 2009 by Scott from Corona,CA
Overall Rating: 6

• Right next to the airport.
• Room service food was terrible.

“The hotel is nice and right next to the airport. $30 for a Cheese Burger and Sprite. $32 to park per night. I would not stay there again.”

Oct 12, 2009 by Jen Pires from New Bedford,MA
Overall Rating: 1

“It was our honeymoon night and chose the Hilton since we had an early flight the next morning. We were awoken by a group of loud guests partying. The noise continued and we called the front desk. Security had great difficulty dealing with the guests.
The hotel didn't do anything to accommodate our night of no sleep.”

Oct 6, 2009 by Cheryl from Concord,NH
Overall Rating: 4

• The valet person was very helpful.
• I had to pay $38 to park my vehicle.

“The hotel was very clean and well maintained. The check in process was fast and the staff were all very friendly. The downfall to it is the additional costs. I saved money with Priceline but then had to pay $38 to park my vehicle at the hotel and $14.99 to access the internet.”

Sep 26, 2009 by John from Port Angeles,WA
Overall Rating: 6

• The room and public areas are well appointed and attractive.

“The hotel is very close to Logan International airport. There is a skywalk that runs directly from the hotel to the airport. This hotel also runs a shuttle every 15 minutes that stops at the hotel and the subway (The T)depot. The rooms are nicely furnished, the bed was comfortable. There is no refrigerator and no microwave in the room. I would not recommend dining in the main restaurant.”

Sep 26, 2009 by Rhonda from Old Orchard Beach,ME
Overall Rating: 10

• The location was great ! The priceline price made it fabulous !

“If you are flying out of Boston this is the place to stay! The shuttle into downtown Boston is very convenient, and the location to the airport can't be beat.”

Sep 26, 2009 by Terra from Toronto,Canada
Overall Rating: 10

• The whole layout right at airport. Classy and close to morning flights.
• No complaints.

“The staff is wonderful and
the decor is divine.”

Sep 24, 2009 by Christina from Mineville,Canada
Overall Rating: 6

• Close to the airport. Shuttle to airport.
• The price of parking. The charge for internet. Most hotels now have free Wi-Fi even in Europe.

“The hotel is nice, however, I would not stay at this hotel again. The price for parking is too expensive and the charge for the internet is outrageous. The other hotel we stayed at had free Wi-Fi. The charge for the room is high enough without all the extra fees for parking and internet.”

Sep 14, 2009 by Michele from Arlington,MA
Overall Rating: 10

• Clean, stylish, and comfortable rooms .
• Lack of vegetarian option on restaurant menu.

“Great place to stay if you fly out early, come in late and want a nice, clean, and comfortable place to lay your head!”

Sep 13, 2009 by Nile from Seattle,WA
Overall Rating: 10

• It was perfect for our early morning departure out of Terminal A at Logan.

“As far as convenience and location, this hotel more than met our expectations. We were scheduled to depart on an 8:00 A.M. flight from BOS to SEA, and we were able to simply walk to the terminal after a peaceful and quiet night's sleep on the Executive level of the hotel. The lounge was an added plus, where we enjoyed a continental breakfast before walking to the flight.”

Sep 8, 2009 by KATY from East Wareham,MA
Overall Rating: 4

• Location and parking cost.

“Hard to get around town and expensive cab rides because of tunnel.”

Jun 13, 2009 by Joseph from Whitesboro,NY
Overall Rating: 10

• We were put on the executive level with access to the executive lounge.
• The $32.00 to park per day.

“It far surpassed our expectations for an airport hotel, not once did we hear any jet engine noise.”

Jun 13, 2009 by Glenn from Stevensville,MI
Overall Rating: 10

• Provided shuttle to the T station to get into town.
• Receptionist had no sense of humor!

“Clearly a business hotel next to the airport. Could not hear any airport noise. Bell captain was very helpful. Business center offer free computer usage to check email.”

Jun 5, 2009 by Jackie from Hemet,CA
Overall Rating: 10

• The room and bed were very comfortable. There was a shuttle bus leaving the hotel every 15 min to subway, airport, water taxi.

“We enjoyed this hotel immensely. The staff was helpful and pleasant. The restaurant was clean and had good food at a fair price. I was concerned about the location being at the Boston airport as it was the old section of Boston we were touring but the shuttle service the hotel provided to the subway system made getting to the city easy. We would stay here again.”

May 17, 2009 by Marney from Swampscott,MA
Overall Rating: 6

• Convenience to the airport.
• Majority of the staff was not friendly, and seemed to be going through the motions, were not helpful regarding room shuttle times etc.

“Not friendly, staff was aloof almost rude to a point, but again we were only there for a night, because we were leaving very early in the morning.”

Apr 30, 2009 by Marvin from Mattapan,MA
Overall Rating: 10

• It was extremely clean and the staff was probably they've best I've experienced so far.
• The charge for parking seemed to be a bit high, and the buffet wasn't that great for breakfast.

“Lovely getaway for almost any occasion and within minutes from all central locations with complete cleanliness and great staff.”

Apr 27, 2009 by Kim from New Gloucester,ME
Overall Rating: 10

• Hotel was beautiful, service great, stayed on executive floor.

“The hotel is very upscale, prompt 24hr shuttle to airport. Getting the room for 4 people was no problem. We were put up on the executive floor. The front desk staff were both friendly and helpful. I would stay here again, in a second. The deal was unbelievable, for the location, and quality of hotel.”

Mar 31, 2009 by David j Johnson from Houston,TX
Overall Rating: 10

• Nice friendly staff.

“Nice friendly staff, close to airport, nice rooms.”

Mar 11, 2009 by Karen from Seattle,WA
Overall Rating: 9

• Large room and
  friendly staff.
• The restaurant food.

“I would stay here again. Quite and the staff is really friendly. The only thing that was disappointing was the restaurant food. Even though the restaurant was not very good I will stay here again.”

Mar 2, 2009 by Robin from Concord,NH
Overall Rating: 10

• The pool, hot tub, locker rooms, etc. were awesome.
• Parking was expensive.

“Great place, but parking was expensive.”

Feb 25, 2009 by Nathalie from Brattleboro,VT
Overall Rating: 10

• Quite, clean, at the airport and
  safety!
• The hair and dirt on the floor in the bathroom.

“Very big lobby with very helpful staff. Great restaurants open late with a great coffee bar! Easy access to the elevators and rooms are clean and well appointed. The beds are very comfortable with 4 pillows each! If you want to bring the family to Boston for the weekend this is a great safe place to stay.”

Jan 2, 2009 by Kathy from Alexandria,VA
Overall Rating: 10

• Beautifully remodel job of rooms and common areas.
• Hotel is under construction at this time but it did not affect our stay. I did nap successfully during the afternoon .

“The staff was superior. Rooms were lovely.”

Nov 27, 2008 by Terry from Poplar Grove,IL
Overall Rating: 9

“Hilton Logan Airport is my favorite when staying on business in Boston. The staff is wonderful; they understand the needs of the business traveler. It is as close to coming home as you will find on the road.”

Nov 15, 2008 by Tom from Suffield,CT
Overall Rating: 9

• Fine location and
  close to the airport.
• Overpriced food in the lounge.

“Great for catching an early flight out of Logan Airport. The hotel is connected by a walkway for easy migration over to the terminals. The hotel is modern and the rooms are clean and up to date.
”

Nov 4, 2008 by Bob
Overall Rating: 8

• Great location. Great price.
• The shower floor was improperly sealed which caused dampness to diffuse under a wall to the bedroom rug.

“Very modern and luxurious
but a bit sterile appearing.”

Nov 3, 2008 by Becky
Overall Rating: 10

• Shuttle service and a night light in the bathroom.
• Only one pub to eat in at night.

“The hotel was wonderful and the staff was very polite and helpful. We appreciated the shuttle service that took us to the airport where we could get on the subway. We did not have to rent a car and that was great. The only place to eat of an evening was a pub at the hotel. We would have preferred to eat at a restaurant or snack bar.
”

Nov 2, 2008 by joel
Overall Rating: 9

• Perfect location and great service.

“Staff was helpful. Easy access to Boston. Perfect place to sleep after landing at Logan.”

Oct 22, 2008 by Debby
Overall Rating: 10

• Airport location when starting a vacation.
• Directions from the airport to the hotel were somewhat unclear.

“Our experience was great. We wanted an airport hotel for an overnight stay before leaving on a trip to Europe which allowed us to arrive the night before and relax before departure. The Hilton was friendly, comfortable and well located.”

Oct 15, 2008 by Wendy
Overall Rating: 9

• Location to airport and subway.
• TV
  reception was poor.

“Excellent hotel.”

Oct 5, 2008 by Kim
Overall Rating: 10

• Convenient location.

“This was a great place to stay for an early morning flight; right next to the airport and free shuttle, etc.”

Oct 5, 2008 by Jeff
Overall Rating: 10

• Convenient location to the airport.
• No free internet.

“Great place if you need to catch an early flight out of Logan. The view from the rooms is nice as well. You can see either the airport or the city skyline in the distance. Both of them offer relaxing moments.”

Oct 3, 2008 by Thomas
Overall Rating: 8

• Good Pool, Gym, Hot Tub, Steam Bathe & Sauna.

“Great quality near Airport with walk way.”

Oct 1, 2008 by Susan
Overall Rating: 10

• Good location to airport and frequent shuttle service.

“We always like the Hilton.
”

Sep 26, 2008 by Jill
Overall Rating: 10

• Beautifully decorated. Convenient shuttle to subway and airport.
• There was nothing I disliked.

“Connected to Logan airport, but it's a 15 minute walk from the luggage pick up area. Recommend the shuttle. Also recommend use of the shuttle to get to the subway. Rooms very clean, well decorated. Excellent guest services book in room. Quick room service. Full length mirror in room! Wonderful exercise facility, pool and whirlpool. We would stay here again.”

Sep 17, 2008 by Matt
Overall Rating: 9

“Beautiful hotel with easy subway access to the downtown. The hotel will even drop you off and pick you up at the subway.”

Sep 14, 2008 by Willem from Schiedam NL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location at airport.
• Still a rather long walk to terminal.

“Large, impersonal place, but very practical if you have an early flight. It was just what we expected, nothing more, nothing less.”

Sep 13, 2008 by David H. from Acton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view of Boston Harbor and the skyline.
• Down pillows were standard. Not good for those allergic to feathers.

“The executive floor was very nice. Breakfast included was excellent. Try to get the even numbered rooms for the best view. Stunning view from the executive lounge which has a number of free for use computers with printers. Overall, stay was very satisfying.”

Sep 12, 2008 by Amanda from Prairie Du Chien, WI
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[6]

• The beds were comfortable.
• No microwave, refrigerator, or free wireless.

“Although the rooms are attractive, the amenities are seriously lacking. We had our own DVD player, but they set the TV so you can't hook up any device. They just want you to pay $15 to watch one of their movies. If you're just looking for a comfortable bed and nice TV for the night, then it's ok, but if you're staying for more than one day, have leftover, etc. There is no fridge or microwave. This hotel was extremely inconvenient for us. It's quite possibly the worst hotel stay I've ever had. The staff also wasn't very friendly.”

Sep 10, 2008 by Sarah
Overall Rating: 9

• Very convenient location and modern rooms!

“Great location near the airport but no noise. Also close to central Boston. Modern rooms with nice amenities (plasma TV, Crabtree & Evelyn products, comfortable beds).”

Sep 10, 2008 by Hazel from Bradenton, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The view of the water and airport were awesome. The bed/linens were super comfy.
• The woman who checked us out was snotty and rude.

“Nice exercise/swimming facilities. Beautiful lobby and exterior. Rooms were roomy and comfortable. I liked having a refrigerator in the room. HD TV was a super plus! Parking is extremely pricey. Can you come down on that? Food at breakfast buffet was mediocre. Proximity to airport was unbeatable. Availability of local transportation was excellent!”

Sep 9, 2008 by Fran from Janesville, WI
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• Very clean, and friendly to my guide dog.
• Their bar was extremely expensive.

“The Hilton was very modern, clean and well located but all of the amenities were a la cart and very expensive. They seemed very receptive of kids and dogs.”

Sep 8, 2008 by Charlie from Mountain View, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to airport and downtown.
• Pricey meals.

“Great views of harbor and airport. Nice rooms and friendly staff.”