User Reviews for Doubletree Club Boston Bayside

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Mar 26, 2008 by Judi from Bar Harbor, ME
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Front desk was wonderful.
• Extra charge for parking--excessive!

“Overall, a very good experience”

Jan 30, 2008 by Brian from Kenilworth, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very friendly service, location very close to subway, excellent furnishing, large room.
• No vending machines with snacks, only drinks.

“The hotel's staff made us smile and answered with gusto to our every need, the lobby's computer directory of Boston's sights and restaurants was exceedingly helpful, and the location can't be beat for the price. Simply an ideal place to stay if you're going to Boston for a trip.”

Jan 27, 2008 by Lisa from West Chester, PA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• I liked how clean it was and how comfortable the rooms were (especially the beds!).
• The maid service was not very good in that they didn't restock us with coffee or coffee cups, and we never had enough towels (2 towels for 4 people).

“This Doubletree is a great place to stay if you are traveling on business or not planning to spend much time in the hotel. The rooms are very comfortable for sleeping and hotel staff is helpful, plus the Au Bon Pain in the hotel is a great place to have breakfast. This hotel is also very conveniently located very close to a T stop that heads straight into Downtown Boston. The only complaint I have is that our room was not stocked well with coffee or towels.”

Jan 10, 2008 by Linda from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed. Extremely comfortable.
• The charge for the outdoor parking that was a surprise.

“We would recommend this hotel, there is a daily fee for parking your car.”

Jan 4, 2008 by Min from St. Cloud, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• I felt comfortable.
• A room was kind of cold.

“Good location, Friendly staffs.”

Jan 1, 2008 by Mat from Hollis Center, ME
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[4]

• Friendly staff and a warm cookie at check in.
• Not close to major attractions and cafe was very high priced with little to offer.

“Very clean and quiet hotel with very friendly staff. However, it is not located near any restaurants or attractions and does not offer shuttle service to or from train station or to local attractions. Plus the online add said it had fridge, treadmill in rooms and did not and said it had hot tub but hot tub and pool where a block away at Umass Campus.”

Dec 20, 2007 by Tom from Bristol, RI
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[8]

• Very nice rooms, cookies were very tasty.
• Beware, they charge $10.00 a night for parking in the lot.

“Very nice place to stay. Also, the entrances were slick ice and there didn't seem to be any attempt to salt or sand them, especially the ten dollar parking lot was a sheet of ice.”

Dec 20, 2007 by Jared from Freeport, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was very clean and comfortable.
• I would have liked to have more equipment options in the fitness room.

“The hotel staff was very friendly and helpful. Although my room was a bit chilly at first, once the heat was on, it was quite comfortable. It would be nice if the fitness room offered a wider range of equipment. Food options were not an issue, but a small refrigerator for the room would have been preferred so that leftovers would not have to be wasted. Overall, my experience at this hotel was very good and I would definitely stay there again.”

Dec 18, 2007 by Amanda from Jersey City, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The room, though small, had a good layout and was very clean. Staff attentive and competent.
• Wireless internet is not free (9.95$).

“Unbeatable for the price. Clean, nice room layout. No issues ironing, iron was new and outlets were accessible. Had enough space for me to open my huge suitcase and not trip on it on the way to the bathroom or to the bed. Which is not the case on every hotel I have been to? Quiet rooms, awesome beds. I was given a smoking room, even though it had booked a non smoking but they had done a good job airing it out. Only drawback: it's kind of out of the way of you are doing business Downtown ~10 13$ cab fare. I'd probably stay again.”

Nov 14, 2007 by Denise from Apex, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Comfy beds and friendly staff.
• Cleaning staff didn't refill creamer next morning. Paying for wireless internet is a rip off!

“Hot cookies upon arrival are a nice way to start off. Staff is friendly and courteous and beds are very comfortable. Hotel is clean and updated. The negatives are that if you are allergic to feather pillows your only substitute is the hard decorative pillow. Also, there is a daily charge for wireless internet which is a total rip off.”

Sep 21, 2007 by Anne from Bealeton, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[5]

• Nice fitness area, cookies were delicious, deli looked good, very helpful staff, and walk to t-line.
• No on site laundry, not near any restaurants, have to pay for in-room wireless connection.

“Excellent location if attending an event at Boston expo center. Good for a short business related stay at reasonable price. Not set up for long term stays for any reason. Other areas around the city are better suited for long term visitors also at reasonable cost. No onsite coin laundry! Will not stay at this location again when touring Boston.”

Sep 9, 2007 by Josanne from Lithonia, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Good location.
• No complimentary breakfast.

“Friendly staff.”

Sep 2, 2007 by Patty from Floral Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly, helpful staff.
• Pool was off the grounds-very deceiving.

“A friendly, wonderful place to stay, convenient to the t for transportation. The immediate surrounding area did not have much, but if youre looking for lower cost with easy access to Boston this is a good one. Only downfall for the kids was no pool on site. For me it was a welcome break.”

Aug 23, 2007 by Shengyou from Morrisville, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Good location, good reception and great space.
• Clean maid was lazy.

“It is a good hotel over all.”

Aug 23, 2007 by Nicholas from Fort Myers, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the symbolic offering of a warm chocolate chip cookie at check-in to the hotel!
• I cannot think of anything. Keep up the great job!

“I would most definitely stay at this hotel again when I return to Boston someday! I felt extremely comfortable and pampered when at this hotel. I was treated like a king and warmly greeted and welcomed by all the staffs at the hotel made me feel welcomed, valued and appreciated! The hotel is within walking distance to the JFK/UMASS subway station to get around town without the need to use your own car and expensive parking in the Downtown Boston area. But overall, this hotel exceeded my greatest expectations!”

Aug 20, 2007 by H T. from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff.
• No swimming pool.

“This hotel is conveniently located right off Route 93 with access to all major routes. The beach is nearby and the public transportation is in walking distance. The JFK Library is .5 miles away and downtown, shopping and malls are very close. The hotel has an airport shuttle also.”

Aug 20, 2007 by Bobbie from Manhasset, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[6]

• The hotel is very clean and the welcome cookie is not bad too.
• The hotel charge $10 dollars for the wireless, and the charge $10 dollars for the parking.

“The good things about this hotel were that it's very clean, staffs are nice and the welcome is not bad. But, as for the travelers or even business travelers, I think the hotel provide free internet is import and the hotel charge $10 dollars for the wireless. The only one u could have free internet is to go to their business center (which have 2 computers and 2 printers (was not working at the time) or to bring your own cable line and connect the internet at the lobby. Also, the hotel is not located in downtown and the charge $10 dollars for parking. About the parking, I'm not satisfied too. When you check in the staff will ask you if you have your own car and they ask you to sign up. They will give you a ticket for parking just prove that you live in the hotel and the fee for parking is $5 dollars less than who just park there. There was no one looking after the customers car and the back of ticket that gave by the staff said: we are not here respond for customers cars if the got damage or stolen! So why do we need to pay $10 dollars for them?”

Aug 15, 2007 by Ellyn from Macomb, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Their van service to the airport was excellent, which was important.
• Small lobby, understaffed or the staff was inefficient at check in. It took too long to check in.

“Large, comfortable beds w/ cool nice sheets. Food area is like a deli or sub shop but what I had was good and not too over priced. Van service to Logan was prompt and well run which was important. Front desk was slow and the elevators closed too quickly. I actually bruised my arm when the door shut on me before I expected it too.”

Aug 14, 2007 by Bob from Manchester, NH
Overall Rating: 1
Cleanliness:[5] • Staff:[1] •

• Only the room.
• Charge to park and attitude of staff.

“When we arrived we were informed that we would have to pay for parking. I was treated very rudely by the desk clerk. When I was going to the elevator, I overheard the desk clerk tell another guest that her night was good until a problem arrived. I will never stay at this hotel again.”

Aug 14, 2007 by Huaxin from Chapel Hill, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Need to pay parking and internet.

“Good service.”

Aug 13, 2007 by Brian from Chicopee, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Price and computer to use.
• They tried to give us a smoking room.

“Overall, the hotel was nice. Having access to a computer was good and their restaurant was good even though it wasnt your typical sit down and order restaurant. Room was clean and being able to take a shuttle downtown was good. $10 for parking wasnt a bad thing because of the shuttle service to downtown.”

Aug 4, 2007 by Lori from West Warwick, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff, the door to door shuttle service to all areas of Downtown Boston, help with nearby attractions and restaurants, and friendly assistance.
• It was a bit run down (stained rugs, peeling wallpaper).

“Absolutely awesome staff, able and willing to go the extra mile. Nice room for the price except for what is described above. Would have been greatly enhanced by a pool, or a general statement upon check-in that the beach was around the corner!”

Aug 1, 2007 by Marti from Dothan, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Bedding extremely comfortable.
• Unfortunately, my room was next to the elevator which created noise with people getting on and off the elevator during the night.

“On the whole, we were extremely pleased. I was traveling with my son, his wife, and their children. Other than the elevator noise, I found both rooms to be quite suitable for the price and the staff was very courteous and helpful. I would stay there again and make sure my room wasn't next to the elevator next time.”

Jul 17, 2007 by Changha from Walnut Creek, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Welcome cookies were good.
• Parking charge.

“Welcome cookies were good and the free wireless in the lobby was useful. But I can't believe they charge parking fare despite the fact that it was not located in downtown.”

Jul 12, 2007 by Shaji from Ypsilanti, MI
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[4]

• Decent bathroom, good size room, close to public transportation.
• Nothing nearby. Hotel has just a sandwich place to eat.

“Clean hotel, convenient to subway. Good place to crash if you don't need anything else.”

Jul 11, 2007 by Marcie from New Haven, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff was very helpful.
• Prices in the restaurant

“I was very happy with my stay. The staff was very helpful and informative.”

Jul 10, 2007 by Marcie from New Haven, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The available of shuttles to the downtown area.
• The available of shuttles to come back to the hotel late in the evening.

“This hotel staff was very friendly and helpful during my entire stay. They helped me in deciding what to do during the day. They show me different trip packages they offered. The restaurant in the hotel was a little pricey.”

Jul 9, 2007 by Josh from Lincoln, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Absolutely fantastic hotel overall and surprised by the price.
• Internet costs $ for access.

“Overall, I will highly recommend this hotel. I would stay at another one of these hotels if they are all of this particular one's quality.”

Jul 5, 2007 by Anson from West Hempstead, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Good clean facility. Front desk was pretty good and accommodating.
• Initial front desk employee was not very service friendly.

“Nice facility, overall feel of the room was nice. Had an initial issue at check in, second front desk senior member resolved.”

Jul 1, 2007 by Loren from Los Angeles, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• It is located very close to the "T" (subway).
• Not a lot of dining variety onsite and no pool on the premises.

“This hotel is a fine place to stay if you do not plan to spend much time in your room. It was comfortable and convenient for venturing into Boston. The staff was helpful and friendly.”

Jun 30, 2007 by Jegors from Tewksbury, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Over all a good place, but nothing special.
• Parking charge, was unnecessary.

“Would be better if they had more single bad rooms available.”

Jun 29, 2007 by Eileen from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff.
• Nothing.

“Almost feel like the hotel is a "best kept secret" in the Boston area. Staff exceptionally competent, friendly and professional; room and facilities immaculate; location extremely convenient, yummy cookies.”

Jun 28, 2007 by Jon from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good overall, bed was very nice.
• There where some flies in the lobby.

“This was a very nice hotel, very clean, very good cookie at check in. the bed was very upscale.”

Jun 28, 2007 by Kathy from Windsor, ON CA
Overall Rating: 8
Staff:[10] • Location:[4]

• The cookies were great!
• Would have liked to been downtown but the shuttle was great.

“The hotel was great I would stay again. Beds were very comfortable the staff was great. Would recommended it.”

Jun 28, 2007 by Gerard from Carmel, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very conveniently located close to downtown and tourist attractions with excellent free shuttle service.
• Free continental breakfast was missed.

“Good value for your money. Friendly and professional staff. Clean rooms. Great for family travel for leisure and also for business visit.”

Jun 28, 2007 by Sybelle from Benson, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Early check-in no problem. Downtown shuttle free. Free cookies.
• No pool. No breakfast.

“Very nice staff. Clean hotel, and 2 fluffy beds with lots of pillows. Free shuttle takes you downtown and good for swimming and dining. Close to public transport. Free airport shuttle. Everything working properly. Definitely recommend!”

Jun 28, 2007 by Ed from Lynnfield, MA
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[4]

• Its close to the T.
• No pool, restaurant, room service, etc.

“This is usually a great, this one barely meets expectations. The staff is rude, the hotel is a bit rundown, customers can only get smoking double rooms (they won't let you choose a room type, even if you call weeks in advance!). There is no restaurant, no room service, no dining in the area, no pool, no fitness facility. Despite a nice lobby and the cookie they offer upon checking in (which, in all honesty, seems more like a bribe at this location).”

Jun 27, 2007 by D from Lebanon, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Very clean and comfortable.
• Hard-to-find intersection; we missed it 3 times with a GPS navigator!

“Very good hotel, clean and quiet.”

Jun 19, 2007 by Sandee from Stayton, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• The hotel staff was friendly and very helpful and the restaurant serves killer bagels at a reasonable price.
• The parking fee.

“Good hotel. Nothing fancy but clean and friendly.”

Jun 10, 2007 by Maja from Ljubljana GB
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• The hotel is friendly, the staff is nice and wants to help the guest, the rooms are nice, and hotel is clean.
• The fitness is too small, I miss the swimming pool, and the location is for business not good.

“Nice, friendly, okay for relaxing, friendly staff, for business I miss bigger fitness and swimming pool and location is not fine for me.”

Jun 6, 2007 by Pam from Hadley, MA
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[7]

• It was nice and clean and close to what we wanted.
• Asked for bay view window and told they didn't have one when they did.

“Asked girl at front desk about comedy clubs in area and she said there weren't any in Boston. Duh! Wasn't very happy with it for the high cost of the place. Will not recommend.”

Jun 5, 2007 by Jakyung from Salt Lake, UT
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• The hotel is conveniently located.
• The lost item was not traceable, and it was kind of noisy at night.

“It was rather good experience to spend night in the hotel.”

Jun 4, 2007 by Sunil from Great Neck, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, large lobby, shuttle service, near train.
• No exhaust fan in bathroom.

“The hotel was better than expected with a large, comfortable lobby with a bar. The shuttle bus into the city was very useful although hours were somewhat limited. Location was very good as well since the train was a few minutes walk. Overall, I was very happy with my stay.”

Jun 1, 2007 by Kyeongtae from Jamesville, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was clean, quiet and safety, and good for working around.
• They have no good restaurant.

“It is located in seaside, so visitors can have a good time for walking, watching the front sea of Boston city and swimming.”

May 21, 2007 by Ryan from New York, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[1]

• Au bon pain!
• No snacks/food after 10pm, not even vending machines! Very bad location, not close to Boston.

“It was nice, clean and affordable but I would pay more to be near a place to eat and a view!”

May 10, 2007 by Dorothee from Viry-Chatillon, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, the staff is very helpful, excellent hotel.
• Nothing.

“Room very clean, hotel very clean, staff very helpful, you have cookies when you arrive! We spent a very pleasant moment in this hotel.”

May 10, 2007 by Kate from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Rooms were well maintained and clean. Bed was very comfortable.
• Having to pay $10 for parking.

“Although this hotel was somewhat difficult to get to (thanks mostly to the confusing streets of Boston), the staff were friendly and accommodating. The rooms were adequately clean. The bed was the most comfortable bed I have stayed in at hotel- lots of pillows and a padded mattress. There was a $10 fee for parking which seemed unnecessary as there is a large parking lot behind the hotel.”

Apr 20, 2007 by Mark from Rancho Murieta, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Cookies & accommodating staff at the front desk.
• No restaurants anywhere near the hotel to walk to.

“Close to the t subway. Vans pick you up and return to airport. Clean, smoke free with an adequate exercise room. Beach close by good during warm weather.”

Apr 19, 2007 by Kelsey from Monnmouth, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable and the staff was excellent!
• I can't think of anything I didn't like the hotel was way above what I expected.

“I absolutely loved my stay at the doubletree bayside in Boston. It was a short walk from the t and the room was excellent. The staff was very friendly. I will definitely stay there again!”

Apr 10, 2007 by John from San Antonio, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The free "business center" with computers and printers was a real plus!
• I would have liked to have more info about the hotel's services ahead of time.

“We found this hotel really friendly and comfortable. The staff was very helpful and everything was easy to get done.”