User Reviews for Doubletree Club Boston Bayside

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Aug 13, 2007 by Brian from Chicopee, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Price and computer to use.
• They tried to give us a smoking room.

“Overall, the hotel was nice. Having access to a computer was good and their restaurant was good even though it wasnt your typical sit down and order restaurant. Room was clean and being able to take a shuttle downtown was good. $10 for parking wasnt a bad thing because of the shuttle service to downtown.”

Aug 4, 2007 by Lori from West Warwick, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff, the door to door shuttle service to all areas of Downtown Boston, help with nearby attractions and restaurants, and friendly assistance.
• It was a bit run down (stained rugs, peeling wallpaper).

“Absolutely awesome staff, able and willing to go the extra mile. Nice room for the price except for what is described above. Would have been greatly enhanced by a pool, or a general statement upon check-in that the beach was around the corner!”

Aug 1, 2007 by Marti from Dothan, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Bedding extremely comfortable.
• Unfortunately, my room was next to the elevator which created noise with people getting on and off the elevator during the night.

“On the whole, we were extremely pleased. I was traveling with my son, his wife, and their children. Other than the elevator noise, I found both rooms to be quite suitable for the price and the staff was very courteous and helpful. I would stay there again and make sure my room wasn't next to the elevator next time.”

Jul 17, 2007 by Changha from Walnut Creek, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Welcome cookies were good.
• Parking charge.

“Welcome cookies were good and the free wireless in the lobby was useful. But I can't believe they charge parking fare despite the fact that it was not located in downtown.”

Jul 12, 2007 by Shaji from Ypsilanti, MI
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[4]

• Decent bathroom, good size room, close to public transportation.
• Nothing nearby. Hotel has just a sandwich place to eat.

“Clean hotel, convenient to subway. Good place to crash if you don't need anything else.”

Jul 11, 2007 by Marcie from New Haven, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff was very helpful.
• Prices in the restaurant

“I was very happy with my stay. The staff was very helpful and informative.”

Jul 10, 2007 by Marcie from New Haven, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The available of shuttles to the downtown area.
• The available of shuttles to come back to the hotel late in the evening.

“This hotel staff was very friendly and helpful during my entire stay. They helped me in deciding what to do during the day. They show me different trip packages they offered. The restaurant in the hotel was a little pricey.”

Jul 9, 2007 by Josh from Lincoln, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Absolutely fantastic hotel overall and surprised by the price.
• Internet costs $ for access.

“Overall, I will highly recommend this hotel. I would stay at another one of these hotels if they are all of this particular one's quality.”

Jul 5, 2007 by Anson from West Hempstead, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Good clean facility. Front desk was pretty good and accommodating.
• Initial front desk employee was not very service friendly.

“Nice facility, overall feel of the room was nice. Had an initial issue at check in, second front desk senior member resolved.”

Jul 1, 2007 by Loren from Los Angeles, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• It is located very close to the "T" (subway).
• Not a lot of dining variety onsite and no pool on the premises.

“This hotel is a fine place to stay if you do not plan to spend much time in your room. It was comfortable and convenient for venturing into Boston. The staff was helpful and friendly.”

Jun 30, 2007 by Jegors from Tewksbury, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Over all a good place, but nothing special.
• Parking charge, was unnecessary.

“Would be better if they had more single bad rooms available.”

Jun 29, 2007 by Eileen from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff.
• Nothing.

“Almost feel like the hotel is a "best kept secret" in the Boston area. Staff exceptionally competent, friendly and professional; room and facilities immaculate; location extremely convenient, yummy cookies.”

Jun 28, 2007 by Jon from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good overall, bed was very nice.
• There where some flies in the lobby.

“This was a very nice hotel, very clean, very good cookie at check in. the bed was very upscale.”

Jun 28, 2007 by Kathy from Windsor, ON CA
Overall Rating: 8
Staff:[10] • Location:[4]

• The cookies were great!
• Would have liked to been downtown but the shuttle was great.

“The hotel was great I would stay again. Beds were very comfortable the staff was great. Would recommended it.”

Jun 28, 2007 by Gerard from Carmel, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very conveniently located close to downtown and tourist attractions with excellent free shuttle service.
• Free continental breakfast was missed.

“Good value for your money. Friendly and professional staff. Clean rooms. Great for family travel for leisure and also for business visit.”

Jun 28, 2007 by Sybelle from Benson, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Early check-in no problem. Downtown shuttle free. Free cookies.
• No pool. No breakfast.

“Very nice staff. Clean hotel, and 2 fluffy beds with lots of pillows. Free shuttle takes you downtown and good for swimming and dining. Close to public transport. Free airport shuttle. Everything working properly. Definitely recommend!”

Jun 28, 2007 by Ed from Lynnfield, MA
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[4]

• Its close to the T.
• No pool, restaurant, room service, etc.

“This is usually a great, this one barely meets expectations. The staff is rude, the hotel is a bit rundown, customers can only get smoking double rooms (they won't let you choose a room type, even if you call weeks in advance!). There is no restaurant, no room service, no dining in the area, no pool, no fitness facility. Despite a nice lobby and the cookie they offer upon checking in (which, in all honesty, seems more like a bribe at this location).”

Jun 27, 2007 by D from Lebanon, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Very clean and comfortable.
• Hard-to-find intersection; we missed it 3 times with a GPS navigator!

“Very good hotel, clean and quiet.”

Jun 19, 2007 by Sandee from Stayton, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• The hotel staff was friendly and very helpful and the restaurant serves killer bagels at a reasonable price.
• The parking fee.

“Good hotel. Nothing fancy but clean and friendly.”

Jun 10, 2007 by Maja from Ljubljana GB
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• The hotel is friendly, the staff is nice and wants to help the guest, the rooms are nice, and hotel is clean.
• The fitness is too small, I miss the swimming pool, and the location is for business not good.

“Nice, friendly, okay for relaxing, friendly staff, for business I miss bigger fitness and swimming pool and location is not fine for me.”

Jun 6, 2007 by Pam from Hadley, MA
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[7]

• It was nice and clean and close to what we wanted.
• Asked for bay view window and told they didn't have one when they did.

“Asked girl at front desk about comedy clubs in area and she said there weren't any in Boston. Duh! Wasn't very happy with it for the high cost of the place. Will not recommend.”

Jun 5, 2007 by Jakyung from Salt Lake, UT
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• The hotel is conveniently located.
• The lost item was not traceable, and it was kind of noisy at night.

“It was rather good experience to spend night in the hotel.”

Jun 4, 2007 by Sunil from Great Neck, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, large lobby, shuttle service, near train.
• No exhaust fan in bathroom.

“The hotel was better than expected with a large, comfortable lobby with a bar. The shuttle bus into the city was very useful although hours were somewhat limited. Location was very good as well since the train was a few minutes walk. Overall, I was very happy with my stay.”

Jun 1, 2007 by Kyeongtae from Jamesville, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• It was clean, quiet and safety, and good for working around.
• They have no good restaurant.

“It is located in seaside, so visitors can have a good time for walking, watching the front sea of Boston city and swimming.”

May 21, 2007 by Ryan from New York, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[1]

• Au bon pain!
• No snacks/food after 10pm, not even vending machines! Very bad location, not close to Boston.

“It was nice, clean and affordable but I would pay more to be near a place to eat and a view!”

May 10, 2007 by Dorothee from Viry-Chatillon, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, the staff is very helpful, excellent hotel.
• Nothing.

“Room very clean, hotel very clean, staff very helpful, you have cookies when you arrive! We spent a very pleasant moment in this hotel.”

May 10, 2007 by Kate from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Rooms were well maintained and clean. Bed was very comfortable.
• Having to pay $10 for parking.

“Although this hotel was somewhat difficult to get to (thanks mostly to the confusing streets of Boston), the staff were friendly and accommodating. The rooms were adequately clean. The bed was the most comfortable bed I have stayed in at hotel- lots of pillows and a padded mattress. There was a $10 fee for parking which seemed unnecessary as there is a large parking lot behind the hotel.”

Apr 20, 2007 by Mark from Rancho Murieta, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Cookies & accommodating staff at the front desk.
• No restaurants anywhere near the hotel to walk to.

“Close to the t subway. Vans pick you up and return to airport. Clean, smoke free with an adequate exercise room. Beach close by good during warm weather.”

Apr 19, 2007 by Kelsey from Monnmouth, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was very comfortable and the staff was excellent!
• I can't think of anything I didn't like the hotel was way above what I expected.

“I absolutely loved my stay at the doubletree bayside in Boston. It was a short walk from the t and the room was excellent. The staff was very friendly. I will definitely stay there again!”

Apr 10, 2007 by John from San Antonio, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The free "business center" with computers and printers was a real plus!
• I would have liked to have more info about the hotel's services ahead of time.

“We found this hotel really friendly and comfortable. The staff was very helpful and everything was easy to get done.”

Mar 19, 2007 by Francis from Dartmouth, NS CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Pillow top comfortable beds.
• Nothing.

“Excellent value and amenities for the price. ”

Mar 18, 2007 by Mia from Montreal, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Rooms were very comfortable and location was great.
• No swimming pool and the only food service was a restaurant in the lobby unconnected with the hotel.

“My son fell ill during our trip and we had to cut it short by one day. ”

1 of 1 people found this review helpful.

Mar 12, 2007 by Joe from Boston, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[6]

• The layout of the room and location.
• No pool.

“The hotel staff was very kind and knowledgeable on local attractions and I found the hotel check out time to be convenient at 12 rather then in the passed at 10 or 11.”

Mar 7, 2007 by Wade from S. Deerfield, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Location to the highway and the Expo Center.
• The front desk staff - never available, inexperienced.

“The Hotel was great, the room was fine, and the deli was overpriced but adequate. The front desk staff was not well trained, people always waiting for service.”

Feb 15, 2007 by Jim from Groton, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Very comfortable beds.
• Exterior doors not card-key controlled, so late night entry requires staff to open front door.

“Good bedding and room amenities, but $10 charge for in-room wireless internet is silly--like charging for television. Also, $10 charge for parking is unreasonable, considering that the exit gate does not work and you need to wait for staff to buzz you out; after 11pm, you can't enter the hotel from the parking lot either, and must walk around the building in the dark, to the front entry where you must still wait for staff to unlock the door.”

2 of 2 people found this review helpful.

Feb 13, 2007 by Jim from Groton, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

• Comfortable beds.
• You pay $10 for parking, but then late at night you cannot enter the hotel from the parking lot!

“Comfortable bedding, average room amenities. Good water pressure in the bath. Wireless internet is only free in the lobby. This hotel is mishandling their parking--you pay $10/night for parking, but oftentimes the exit gate is left open so you could have come and gone without paying. This is because their card reader at the exit gate has been broken for at least 2 months and they must manually buzz each car out. Furthermore, after 11pm, they lock the hotel entrances (both front and back) and there is no cardkey reader for the exterior doors--so you must walk all the way around the hotel to the front door, and then ring the doorbell and wait for a staff member to let you in. Completely unacceptable.”

1 of 1 people found this review helpful.

Feb 7, 2007 by Jim. from Groton, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very comfortable beds.
• I do not expect to be charged for parking at a suburban, 2.5* hotel.

“Can be difficult to find because of the maze of roads, but they do have small "doubletree" directional signs posted at some intersections. Hotel was comfortable; room was basic, but acceptable. Carpeting needs to be steam cleaned. Bed was very comfortable. Housekeeping respected the "no not disturb" sign. $10 charge for wireless internet is totally unacceptable--internet is more important than TV! Overall an acceptable stay, but they are not justified in charging $10/night for parking as this is a suburban hotel.”

1 of 1 people found this review helpful.

Feb 2, 2007 by Susan from Moscow, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff is helpful! Site is close to the "t", room is clean and bed is comfortable.
• Wish that it had an on site laundry facility.

“It was great for my trip, right on the red line and the bus to joke library. It was easy to get to museums and restaurants. Since I don't use room service or a concierge, I prefer not to staying hotels where I¿d be paying for that service. The shuttle to the airport is essential and the driver was prompt and drove safely.”

Feb 1, 2007 by Tarja from New Yoek, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• Fairly new, well-kept, very clean, big bathroom.
• Charge for parking. No other restaurant except au bon pain on premises.

“First a little difficult to find. Well kept, clean, upscale.”

Jan 30, 2007 by William from Hamden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• On site parking lot.
• I was very satisfied with everything.

“Clean rooms, helpful staff, convenient location with adequate on-site parking lot and only one block away from public transportation (only 15 minute train ride to downtown Boston on the red line).”

Jan 23, 2007 by Jim from Groton, CT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Very comfortable bedding.
• Thin walls with poor soundproofing. Bring earplugs!

“Given the location, the $10 parking fee is unreasonable. Additional charge for in-room internet is also unreasonable--this is more important than t. The room was on the small side, and with only basic decor. The carpeting was stained, though not overly dirty. Bathroom amenities were quite nice, and bedding was extremely comfortable. The thin walls and noise from adjacent rooms is an ongoing complaint, and the management should provide earplugs--a cheap solution. Cable t with many options was nice. I might stay here again if I had business in the immediate area, but for a Boston vacation, the location and other issues make this an unattractive option.”

1 of 1 people found this review helpful.

Jan 22, 2007 by Angela from Russellville, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Hotel was conveniently located to south Boston downtown and had complimentary transportation service.
• Hotel had a small cafe, so we ordered from outside. We had Chinese food and delivery was quick.

“Hotel in a great location for business and convention. Beds were comfortable and rooms were clean. It had a cafe, but it was pricy. A restaurant in the hotel would make this hotel easily a 5 star hotel. Overall, this is a nice hotel and the staff was very helpful.”

Jan 17, 2007 by Luis A. from Oceanside, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly reception, dynamic. Overall clean.
• The food.

“Close to downtown, either by excellent complimentary ride or using the subway. Station is on block away. Except for the need of a restaurant and the fact you pay daily for parking, and the poor breakfast. Everything else met at least 2 stars classification.”

Jul 18, 2006 by Elisabeth from Montreal, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I had all I need; iron, coffee maker in the room, Neutrogena products, hair dryer and Internet facilities.
• I had to call Montreal and it cost me 30.00$US for 8 minutes call. I'm going to complain.

“Note that you have parking fees, which is 9.00$US per day. Little bit difficult to find the hotel but I appreciate my stay. It's quiet and the mattress was comfortable. The room was large and clean.”

Jul 18, 2006 by Andrea from Saline, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked its location, next to the bay. Also I could rent a fridge.
• The desk staff was often busy, did not give individual attention.

“This hotel was a good place to stay. I would recommend it highly. The rooms were clean and it is close to a subway stop. Get directions from the subway first, though, since it is confusing at first.”

Jul 14, 2006 by Sherry from Decatur, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• $, location fairly easily assessable to public transportation.
• Not very close to any nightlife events in Boston.

“Very friendly, helpful staff nice hotel, clean and inviting very comfortable bed.”

Jun 21, 2006 by Holly from Mays Landing, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Access to the T was right across the street.
• Would have liked a pool.

“Hotel was surprisingly nice - in an okay neighborhood. Rooms were clean - facility was well cared for.”

Jun 16, 2006 by Katie from Holyoke, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• It was very clean and had great accommodations, shuttle to downtown every hour.
• Nothing.

“I thought it was a great value, close to down town, cute little small bar area.”

Jun 1, 2006 by Leslie from Belchertown, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly staff, very clean, comfortable bed, nice quite bar for night cap.
• No pool or hot tub.

“This hotel was easy to get to. It was very clean and had warm and welcoming staff. Great bar for a good a night cap, great bed for a good night's sleep and a great breakfast was available at Au Bon Pain Cafe located right on sight.”

May 31, 2006 by Todd from Durham, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfy beds, pillows, Neutrogena bath products, super clean.
• Having to pay for parking, Internet should be free.

“What a great place! The building itself is old but extraordinarily clean. It was very comfortable with excellent beds and comfy pillows. We appreciated quality bath products and a great shower head (!). The staff went out of their way to be helpful. Very close to public transportation, which is nice. Safe parking is adjacent to the hotel, and Internet is available but costs extra. Overall it was wonderful.”