User Reviews for Doubletree Club Boston Bayside

Research User Reviews for Doubletree Club Boston Bayside (1-20 of 123)

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Sep 8, 2008 by Luis from Mayaguez, PR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The proximity to the train station. Jessica at the front desk was very friendly and sweet.
• Nothing.

“I think it was very nice and clean. It was close to public transportation and the neighborhood seemed nice.”

Aug 18, 2008 by Steve from Portage, MI
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[6]

• Courteous staff.
• Needed upgrading. Had to pay for internet service.

“It was close to the T train station which was convenient. Staff was very courteous and helpful. Restaurant did not exist.”

Aug 17, 2008 by Tony from Hong Kong, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The beds were comfortable. The room were very clean it seems like that it wasn't a smoking room at all.
• Some of the things had a little bugged but they replaced it fast.

“Location: very convenient to public transportation. The rooms were clean and tidy. Even the smoking rooms were similar to those that were non-smoking. I think by what the say that it's a smoking room is that people can smoke in there. I didn't find much difference expect maybe the first time you open the closet door. Service: excellent. Generally, it is nearly excellent. I would stay there again. Although no free Wi-Fi, no breakfast and no free parking.”

Aug 17, 2008 by Harvey from Far Rockaway, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Their staff was helpful and attentive. The hotel was located near the Subway system (necessary in Boston).
• Their pool is actually the University of Massachusetts pool, which is located 3 blocks from the hotel.

“The hotel is in a good location for people on vacation or on a business trip. It is 2 blocks away from the Red line on the Boston subway, which means it is 10 minutes away from the Boston Common and all of the historic sites in Downtown Boston and 20 minutes away from Fen way Park and the suburbs. The front desk staff took the time to explain the Boston Subway system on our first day there. We would definitely stay there again.”

Aug 14, 2008 by Daniel from Trois- Rivieres, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Good thing about shuttle.
• It better with a pool.

“No excuses about fire alarm at the first night. Every people waked-up at 12:30 about alarm.”

Aug 12, 2008 by from Old Lyme, CT
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[10]

• Proximity to Boston.
• Bedroom cloth chair was soiled with many stains.

“Parking garage lift did not open with card, needed to reenter hotel and ask for assistance, exterior lot assistance button did not work either.”

Aug 8, 2008 by Karla from Marietta, GA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[4]

• Offered shuttle service to downtown location and to/from airport. Convenient trolley stop.
• Location of Subway stop not very obvious and not a central spot.

“Was a basic, no frills hotel. My problem, there's always leftovers from the restaurants and no convenient way to store or reheat them. Service though was prime.”

Aug 2, 2008 by Karen from Manchester, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• Helpful staff, friendly bartender knowledgeable about area.
• NA.

“I would go back for one night.”

Aug 2, 2008 by John from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness, and friendly and helpful staff.
• No restaurant - or decent bar.

“Overall the experience was pleasant - hotel only had a coffee shop and a bar that didn't open until 7pm - not very convenient.”

Jul 19, 2008 by Rhonda from Fredericksburg, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Most comfortable bedding and good room amenities - good coffee!
• I have no complaints.

“The comfort, quality, and presentation of the room far exceeded my expectations. The in-room coffee was very good and the room was perfectly clean.”

Jul 16, 2008 by Ryan from Lewisburg, WV
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[5]

• Good location in relation to public transit and free cookies.
• It is not located in Boston Bayside.

“We made at least 3 separate phone calls to the front desk before finally finding the hotel. We are familiar with the Boston area, so our troubles were due this Double Tree's title: "Boston Bayside." It is actually located in the "Dorchester Ghetto," and we joked that it should have its name changed accordingly. We extended our stay, however, and found the accommodations fine for the dollar. The bed was fantastic, the room was clean, and it had a better than average shower. It is located very closely to the T (metro), and used it often. So, although it is in Dorchester, it is easy to access the city and other more impressive sites. Also the cookies, they are good and free, which is nice. They just wake you up sometimes in the middle of the night (2:15 to be exact) as the fresh smell of pizza oven and cookies is vented directly into your room. We had a good laugh about the entire situation, phone call to the front desk rectified by the free late night cookies.”

Jul 16, 2008 by Marie from Sunderland, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Warm cookies, clean, friendly, good environment.
• No room service.

“This hotel was a great. Additionally, they were happy to let me leave my car parked there for a few hours after check out, which was great. The room and bathroom was totally clean, and the bed super comfortable. I'd definitely stay there again.”

Jul 16, 2008 by Tabetha from Mashpee, MA
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[8]

• The warm chocolate chip cookies as a welcome.
• How you get in and out of parking area very confusing.

“It was a wonderful experience.”

Jul 15, 2008 by Janice from Plymouth, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[7]

• It was convenient to the Boston T.
• The lobby was shabby - wanted to turn around and walk out.

“The Doubletree Bayside Boston had all the basics of a hotel with a clean room. It was a little disappointing to still have to pay for parking and internet. It was very convenient to the T and a major plus for the hotel.”

Jul 11, 2008 by George from Tucson, AZ
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The room was much nicer than I expected.
• Finding it was more difficult than I expected.

“I really enjoyed my experience at this hotel. The location, though not one of the best for the sights and sounds of the city, is very near the JFK T stop, which makes getting anywhere very easy.”

Jul 11, 2008 by Dave from Phoenix, AZ
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[6]

• Close to the Subway station.
• The restaurant was insufficient.

“Nice hotel, but off the path. Complementary shuttle service was a little flaky. On one occasion, they never showed up at the other hotel property & we ended up taking the Subway back to our hotel.”

Jun 5, 2008 by Lauren from Trumbull, CT
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[5]

• The bed, the big shower, the coffee machine.
• I asked for a shower cap and no one brought it upstairs.

“It was enjoyable, had a comfortable bed, and some convenient amenities.”

May 27, 2008 by Peklyn from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• The staff were really friendly and helpful. Made you feel welcome.
• It was in the middle of nowhere and you had to walk under a tunnel to get to the T.

“This hotel was really nice where the staff are friendly and helpful. The service was good too. Rooms were clean and so were the surrounding areas. The T is a walk away which isn't too bad. However, I didn't know about arranging for the complimentary airport shuttle so I took the T instead. I naturally assumed there would be a phone at the airport and there wasn't.”

Apr 25, 2008 by Fred from Palmer, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Incredible bed. Also, quality soaps and shampoos.
• Paying for parking really irritated me. Even in NYC I had parking included in my stay.

“I really loved the furnishings (especially the super-sized bed), staff, and location. Near enough to get into the heart of Boston in one quick trolley ride yet far enough away from the congestion and noise of the city.”

Apr 3, 2008 by Michelle from Sunrise, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean & comfortable. Close to everything! Food & transportation (also the chocolate cookies which was home made).
• No fridge, shower cap & the information book needs to be updated.

“The hotel is clean and comfortable, and I definitely say their again when I visited The beautiful state of Boston, Massachusetts.”

Mar 26, 2008 by Judi from Bar Harbor, ME
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Front desk was wonderful.
• Extra charge for parking--excessive!

“Overall, a very good experience”

Jan 30, 2008 by Brian from Kenilworth, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very friendly service, location very close to subway, excellent furnishing, large room.
• No vending machines with snacks, only drinks.

“The hotel's staff made us smile and answered with gusto to our every need, the lobby's computer directory of Boston's sights and restaurants was exceedingly helpful, and the location can't be beat for the price. Simply an ideal place to stay if you're going to Boston for a trip.”

Jan 27, 2008 by Lisa from West Chester, PA
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• I liked how clean it was and how comfortable the rooms were (especially the beds!).
• The maid service was not very good in that they didn't restock us with coffee or coffee cups, and we never had enough towels (2 towels for 4 people).

“This Doubletree is a great place to stay if you are traveling on business or not planning to spend much time in the hotel. The rooms are very comfortable for sleeping and hotel staff is helpful, plus the Au Bon Pain in the hotel is a great place to have breakfast. This hotel is also very conveniently located very close to a T stop that heads straight into Downtown Boston. The only complaint I have is that our room was not stocked well with coffee or towels.”

Jan 10, 2008 by Linda from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed. Extremely comfortable.
• The charge for the outdoor parking that was a surprise.

“We would recommend this hotel, there is a daily fee for parking your car.”

Jan 4, 2008 by Min from St. Cloud, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• I felt comfortable.
• A room was kind of cold.

“Good location, Friendly staffs.”

Jan 1, 2008 by Mat from Hollis Center, ME
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[4]

• Friendly staff and a warm cookie at check in.
• Not close to major attractions and cafe was very high priced with little to offer.

“Very clean and quiet hotel with very friendly staff. However, it is not located near any restaurants or attractions and does not offer shuttle service to or from train station or to local attractions. Plus the online add said it had fridge, treadmill in rooms and did not and said it had hot tub but hot tub and pool where a block away at Umass Campus.”

Dec 20, 2007 by Tom from Bristol, RI
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[8]

• Very nice rooms, cookies were very tasty.
• Beware, they charge $10.00 a night for parking in the lot.

“Very nice place to stay. Also, the entrances were slick ice and there didn't seem to be any attempt to salt or sand them, especially the ten dollar parking lot was a sheet of ice.”

Dec 20, 2007 by Jared from Freeport, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was very clean and comfortable.
• I would have liked to have more equipment options in the fitness room.

“The hotel staff was very friendly and helpful. Although my room was a bit chilly at first, once the heat was on, it was quite comfortable. It would be nice if the fitness room offered a wider range of equipment. Food options were not an issue, but a small refrigerator for the room would have been preferred so that leftovers would not have to be wasted. Overall, my experience at this hotel was very good and I would definitely stay there again.”

Dec 18, 2007 by Amanda from Jersey City, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The room, though small, had a good layout and was very clean. Staff attentive and competent.
• Wireless internet is not free (9.95$).

“Unbeatable for the price. Clean, nice room layout. No issues ironing, iron was new and outlets were accessible. Had enough space for me to open my huge suitcase and not trip on it on the way to the bathroom or to the bed. Which is not the case on every hotel I have been to? Quiet rooms, awesome beds. I was given a smoking room, even though it had booked a non smoking but they had done a good job airing it out. Only drawback: it's kind of out of the way of you are doing business Downtown ~10 13$ cab fare. I'd probably stay again.”

Nov 14, 2007 by Denise from Apex, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Comfy beds and friendly staff.
• Cleaning staff didn't refill creamer next morning. Paying for wireless internet is a rip off!

“Hot cookies upon arrival are a nice way to start off. Staff is friendly and courteous and beds are very comfortable. Hotel is clean and updated. The negatives are that if you are allergic to feather pillows your only substitute is the hard decorative pillow. Also, there is a daily charge for wireless internet which is a total rip off.”

Sep 21, 2007 by Anne from Bealeton, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[5]

• Nice fitness area, cookies were delicious, deli looked good, very helpful staff, and walk to t-line.
• No on site laundry, not near any restaurants, have to pay for in-room wireless connection.

“Excellent location if attending an event at Boston expo center. Good for a short business related stay at reasonable price. Not set up for long term stays for any reason. Other areas around the city are better suited for long term visitors also at reasonable cost. No onsite coin laundry! Will not stay at this location again when touring Boston.”

Sep 9, 2007 by Josanne from Lithonia, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Good location.
• No complimentary breakfast.

“Friendly staff.”

Sep 2, 2007 by Patty from Floral Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly, helpful staff.
• Pool was off the grounds-very deceiving.

“A friendly, wonderful place to stay, convenient to the t for transportation. The immediate surrounding area did not have much, but if youre looking for lower cost with easy access to Boston this is a good one. Only downfall for the kids was no pool on site. For me it was a welcome break.”

Aug 23, 2007 by Shengyou from Morrisville, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Good location, good reception and great space.
• Clean maid was lazy.

“It is a good hotel over all.”

Aug 23, 2007 by Nicholas from Fort Myers, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the symbolic offering of a warm chocolate chip cookie at check-in to the hotel!
• I cannot think of anything. Keep up the great job!

“I would most definitely stay at this hotel again when I return to Boston someday! I felt extremely comfortable and pampered when at this hotel. I was treated like a king and warmly greeted and welcomed by all the staffs at the hotel made me feel welcomed, valued and appreciated! The hotel is within walking distance to the JFK/UMASS subway station to get around town without the need to use your own car and expensive parking in the Downtown Boston area. But overall, this hotel exceeded my greatest expectations!”

Aug 20, 2007 by H T. from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff.
• No swimming pool.

“This hotel is conveniently located right off Route 93 with access to all major routes. The beach is nearby and the public transportation is in walking distance. The JFK Library is .5 miles away and downtown, shopping and malls are very close. The hotel has an airport shuttle also.”

Aug 20, 2007 by Bobbie from Manhasset, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[6]

• The hotel is very clean and the welcome cookie is not bad too.
• The hotel charge $10 dollars for the wireless, and the charge $10 dollars for the parking.

“The good things about this hotel were that it's very clean, staffs are nice and the welcome is not bad. But, as for the travelers or even business travelers, I think the hotel provide free internet is import and the hotel charge $10 dollars for the wireless. The only one u could have free internet is to go to their business center (which have 2 computers and 2 printers (was not working at the time) or to bring your own cable line and connect the internet at the lobby. Also, the hotel is not located in downtown and the charge $10 dollars for parking. About the parking, I'm not satisfied too. When you check in the staff will ask you if you have your own car and they ask you to sign up. They will give you a ticket for parking just prove that you live in the hotel and the fee for parking is $5 dollars less than who just park there. There was no one looking after the customers car and the back of ticket that gave by the staff said: we are not here respond for customers cars if the got damage or stolen! So why do we need to pay $10 dollars for them?”

Aug 15, 2007 by Ellyn from Macomb, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Their van service to the airport was excellent, which was important.
• Small lobby, understaffed or the staff was inefficient at check in. It took too long to check in.

“Large, comfortable beds w/ cool nice sheets. Food area is like a deli or sub shop but what I had was good and not too over priced. Van service to Logan was prompt and well run which was important. Front desk was slow and the elevators closed too quickly. I actually bruised my arm when the door shut on me before I expected it too.”

Aug 14, 2007 by Bob from Manchester, NH
Overall Rating: 1
Cleanliness:[5] • Staff:[1] •

• Only the room.
• Charge to park and attitude of staff.

“When we arrived we were informed that we would have to pay for parking. I was treated very rudely by the desk clerk. When I was going to the elevator, I overheard the desk clerk tell another guest that her night was good until a problem arrived. I will never stay at this hotel again.”

Aug 14, 2007 by Huaxin from Chapel Hill, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Need to pay parking and internet.

“Good service.”

Aug 13, 2007 by Brian from Chicopee, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Price and computer to use.
• They tried to give us a smoking room.

“Overall, the hotel was nice. Having access to a computer was good and their restaurant was good even though it wasnt your typical sit down and order restaurant. Room was clean and being able to take a shuttle downtown was good. $10 for parking wasnt a bad thing because of the shuttle service to downtown.”

Aug 4, 2007 by Lori from West Warwick, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff, the door to door shuttle service to all areas of Downtown Boston, help with nearby attractions and restaurants, and friendly assistance.
• It was a bit run down (stained rugs, peeling wallpaper).

“Absolutely awesome staff, able and willing to go the extra mile. Nice room for the price except for what is described above. Would have been greatly enhanced by a pool, or a general statement upon check-in that the beach was around the corner!”

Aug 1, 2007 by Marti from Dothan, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Bedding extremely comfortable.
• Unfortunately, my room was next to the elevator which created noise with people getting on and off the elevator during the night.

“On the whole, we were extremely pleased. I was traveling with my son, his wife, and their children. Other than the elevator noise, I found both rooms to be quite suitable for the price and the staff was very courteous and helpful. I would stay there again and make sure my room wasn't next to the elevator next time.”

Jul 17, 2007 by Changha from Walnut Creek, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[6]

• Welcome cookies were good.
• Parking charge.

“Welcome cookies were good and the free wireless in the lobby was useful. But I can't believe they charge parking fare despite the fact that it was not located in downtown.”

Jul 12, 2007 by Shaji from Ypsilanti, MI
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[4]

• Decent bathroom, good size room, close to public transportation.
• Nothing nearby. Hotel has just a sandwich place to eat.

“Clean hotel, convenient to subway. Good place to crash if you don't need anything else.”

Jul 11, 2007 by Marcie from New Haven, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Staff was very helpful.
• Prices in the restaurant

“I was very happy with my stay. The staff was very helpful and informative.”

Jul 10, 2007 by Marcie from New Haven, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The available of shuttles to the downtown area.
• The available of shuttles to come back to the hotel late in the evening.

“This hotel staff was very friendly and helpful during my entire stay. They helped me in deciding what to do during the day. They show me different trip packages they offered. The restaurant in the hotel was a little pricey.”

Jul 9, 2007 by Josh from Lincoln, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Absolutely fantastic hotel overall and surprised by the price.
• Internet costs $ for access.

“Overall, I will highly recommend this hotel. I would stay at another one of these hotels if they are all of this particular one's quality.”

Jul 5, 2007 by Anson from West Hempstead, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Good clean facility. Front desk was pretty good and accommodating.
• Initial front desk employee was not very service friendly.

“Nice facility, overall feel of the room was nice. Had an initial issue at check in, second front desk senior member resolved.”

Jul 1, 2007 by Loren from Los Angeles, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• It is located very close to the "T" (subway).
• Not a lot of dining variety onsite and no pool on the premises.

“This hotel is a fine place to stay if you do not plan to spend much time in your room. It was comfortable and convenient for venturing into Boston. The staff was helpful and friendly.”