User Reviews for The Wyndham Boston

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Nov 23, 2009 by Ed from Fayetteville,GA
Overall Rating: 8

• Location.
• Nothing is included.

“Very nice hotel with a great staff. Great location. Nice fitness center. Only issue is the charge for things that you should get for free parking, internet, breakfast.”

Nov 18, 2009 by Stephen from New Rochelle,NY
Overall Rating: 8

• Location in Boston.
• There was a nightclub outside of our window that was very loud at 2am.

“We always had to wait at the elevator, they were slow, so that can get frustrating after a while. The room was clean, roomy and except for the street noise in the middle of the night we had a pleasant stay.”

Nov 18, 2009 by Mary from Minneapolis,MN
Overall Rating: 10

• The decor in the room and the staff.
• The music in the lobby was very irritating - tried to read in library and couldn't concentrate.

“I knew it was going to be a great stay when I called, while my friend was driving, to get directions. The aspiring concierge kept me on the phone until we arrived. He gave precise directions in a very confusing area. We made it. The staff gave great suggestions for restaurants and was very helpful.”

Oct 29, 2009 by Phil from Ottawa,Canada
Overall Rating: 8

• Location.
• Cost of dining.

“Excellent hotel as a base for visiting Boston, close to all of the main attractions but will need taxi if traveling with significant luggage ( no shuttle bus to airport & 5 minis from the T).”

Oct 28, 2009 by Yvonne from Beaconsfield,Canada
Overall Rating: 7

• The comfort and decor of the room was lovely. It was quite spacious.
• Coffee maker was difficult to access. There was a lot of noise outside when the bars closed.

“A comfortable and clean hotel that is attractively decorated.”

Oct 22, 2009 by Phyllis from Hamilton,NJ
Overall Rating: 10

• The staff was very friendly and accommodating.
• Because this is an old restored hotel, the public facilities were very small, almost non existent.

“This is a quaint restored hotel that is very conveniently located in Boston's financial district.The staff is friendly and accommodating. We had a wonderful stay.”

Oct 15, 2009 by Lisa from Kennebunk,ME
Overall Rating: 10

• Great location! Very comfortable.
• The pull-out couch was uncomfortable.

“The staff was so great – they upgraded us to a suite, so my girlfriend and I had the bedroom and our 2 daughters used the connecting room with a pull-out couch.”

Oct 15, 2009 by Susan from Cordele,GA
Overall Rating: 10

• Convenient location for business or sight seeing.

“Lovely room, helpful and friendly staff. Overall a wonderful stay.”

Oct 6, 2009 by Erin from Commack,NY
Overall Rating: 6

• Room was beautiful and huge!
• No parking! Valet was rude and no one could leave a car to check in - in downtown.

“Hotel was great, room was beautiful. However, the valet would not let you leave a car to check-in. I was arriving by myself and was forced to find a meter somewhere in the area at 4pm on a Friday in downtown Boston. For a "4-star" hotel, this service was not what i expected.”

Sep 30, 2009 by Mike from Cleveland Heights,OH
Overall Rating: 10

• Great room. Great Location. Friendly Staff.
• Everything was great.

“First time to Boston and the hotel was perfect location for seeing the town. Several attractions within walking distance, and others within a short cab ride. Hotel was clean and the staff was friendly and helpful. It was a great help that they could print our boarding passes for us so we did not have to stand in line at the airport.”

Sep 16, 2009 by Mike from Winter Springs,FL
Overall Rating: 10

• Great location.

“Very nice beds, furniture, staff and other guests.”

Sep 7, 2009 by Ryan from Brooklyn,NY
Overall Rating: 10

• The hotel staff was awesome and upgraded us to an empty King Suite.

“Perfect spot for to tour downtown Boston. I would reccomend it to anyone.”

Aug 26, 2009 by Tim from West Springfield,MA
Overall Rating: 7

• Very clean hotel.
• Not enough towels, slippery tub and lack/cost of parking.

“Overall OK hotel.”

Aug 26, 2009 by marcia from Saratoga Springs,NY
Overall Rating: 10

• The location to quincy markey was great.
• Hotel room was very smoky smelling.

“When we checked in they said there were no rooms left with 2 beds so they upgraded us to a 2 room suite at no charge which was great!!! Only bad thing was the room was very smoky smelling.”

Aug 23, 2009 by Biana from Brooklyn,NY
Overall Rating: 6

• Friendly Staff.
• No pool, no gym -not worth the money.

“Elevator stops on each floor. Takes 10 mins at least to get down from the top floor. Room not well air conditoned and no pool/gym on site. Not worth the money and not a 4 or 5 star.”

Aug 16, 2009 by Jay from Albany,NY
Overall Rating: 8

• Great location, nice rooms, great concierge.
• Valet parking took an hour to receive my car and was quite rude about it.

“Great hotel, parking options very limited and the valet is expensive and inefficient.”

Aug 14, 2009 by Rhonda from Ft. Mitchell,KY
Overall Rating: 7

• Room was very nice and comfortable. The location was great.
• Parking charges.

“Nice.”

Jul 24, 2009 by Roger from New Paotz,NY
Overall Rating: 10

• Everyone was friendly, professional, and helpful. It is a beautiful hotel, in a perfect setting.
• Price of breakfast was a bit steep.

“A beautiful hotel, so close to wonderful Irish pubs, that serve great Irish meals. Very people friendly. They give the best directions, and provide many helpful hints. So close to all I wanted to see. I would go again, and again.”

Jul 22, 2009 by Joan from Fairview,PA
Overall Rating: 9

• Central location; great convenience; friendly staff; accommodating; quiet atmosphere despite being in the city & having renovation.
• Needs better air conditioning in rooms like in the lobby; better drainage in sink/tub (very slow).

“I would return w/o problem & recommend to friends. Location is ideal for business & travelers. Staff is friendly & cordial. Room very nice; well kept; comfortable bed.”

Jul 7, 2009 by Andrew from Atlanta,GA
Overall Rating: 10

• Big, tall ceilinged rooms with nice downtown view.
• No complaints.

“Great hotel with close location for walking to aquarium, Quincey market and State house area. Clean, large rooms, great for taking a break during the day.”

Jul 4, 2009 by from Annandale,VA
Overall Rating: 7

• The hotel was very convenient to Fanueil Hall, the subway, and other sites of interest.
• The rooms were not well ventilated -- the hallways were at least 10 degrees cooler/more comfortable than the rooms. Construction noise during the day.

“Nice hotel. Clean, close to subway and Fanueil Hall. Staff was nice. Parking is very expensive.”

Jul 3, 2009 by Gilbert from Morgantown,WV
Overall Rating: 3

• Walking distance to most everything downtown.
• Room air conditioner did not work, stay in room 80+ degrees for one night.

“Hotel was completely sold out. Room air was broken. Staff was slow to respond, took many hours from our vacation time. Management did move us to a suite the second day, but that took three hours from that days touring. Hotel security was rude when we kept our door open to get cool air from hallway. Guess they didn't like to hear a baby cry from the heat of our room. They could have offered free night to replace the first ruined night.”

Jun 16, 2009 by James from New York,NY
Overall Rating: 0

• Clean and
  comfortable room.
• Boxes and clutter throughout the hallways/lobby.

“Enjoyed our quick stay at this hotel.”

May 20, 2009 by Greg from Dallas,TX
Overall Rating: 9

• Service was great. Staff was very helpful.
• Shower water wasn't very hot, only warm.

“Great location. Great service. Air conditioner didn't work properly. Shower water could have been hotter.”

May 17, 2009 by Kishor from Dallas,TX
Overall Rating: 0

• Nothing.

“Our flights were late. We reached at 3am. The hotel staff told us rooms are flooded, and we may not have rooms. We will check in hotels around but we may not be able to help. In any case they were not obliged to have rooms for us as we did not call to inform. (we were on the tarmac for 3 hours, how could we have called.”

Apr 23, 2009 by Vickie from Lebanon,NH
Overall Rating: 9

• Very attractive rooms and comfortable bed!

“It was good and very clean.”

Nov 14, 2008 by Ellie from Cambridge,MA
Overall Rating: 9

• Comfortable bed and clean.
• Small room and air freshener.

“If you love the city it is a great hotel to stay, no pool and we never made it to the gym. Nice and great location if you enjoy short walks.”

Nov 12, 2008 by E.J. from Ann Arbor,MI
Overall Rating: 10

• The hotel was very comfortable and the staff were very helpful.
• I think all hotels should have free Wi-Fi in their rooms.

“The hotel staff were top-notch, organized, friendly, helpful. Everyone in the hotel was courteous and kind. The bed was so comfortable! We really enjoyed it. Nice, quiet, restful stay for two weary business travelers.”

Nov 12, 2008 by Linda from West Greenwich,RI
Overall Rating: 9

• Very clean & location, close to Quincy Market, North End, Aquarium.
• Our room was a little small and the view was of a brick building.

“It was very clean, the staff was friendly, good area to stay for walking to the North End, Quincy market, New England Aquarium. Panera bread is just around the corner for an inexpensive breakfast/lunch.”

Oct 10, 2008 by Stacey
Overall Rating: 10

• Our room was huge and gorgeous. The bedding was beautiful.
• The lobby was pretty unimpressive.

“We had a corner room that was bigger than my husband and my first apartment. It was fantastic. We had 5 huge windows that went to the ceiling that looked out over the financial district. I'd love to go back.”

Oct 4, 2008 by Eric
Overall Rating: 7

• Clean, conveniently located.
• Toilet ran all night.

“Conveniently located, good for a business traveler. Not great for a romantic weekend getaway.”

Oct 2, 2008 by Jack
Overall Rating: 10

• Location.
• No pool.

“Close to everything for a nice night out.”

Sep 22, 2008 by john
Overall Rating: 6

• Nice soaps.
• Charges for too many amenities.

“The Hilton is not well located. It's difficult to access and not situated near enough to public transportation. Some amenities are hidden - for instance, it took me two days to discover the coffee maker.
”

Sep 9, 2008 by Liz from Kennebunk, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, great view, great room.
• As always in a large city, parking can be scarce and expensive!

“Great downtown location in Boston. Beautifully restored hotel retaining the Bramin charm. Very quiet and a great view from our room on the 15th floor.”

Sep 5, 2008 by Mary A. from North Kingstown, RI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Location was great!
• No pool - could use a neighboring pool for $25.00 fee.

“It was fine.”

Sep 2, 2008 by Susan from Ambler, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

• Lovely room and bathroom.
• We couldn't find it by car or foot.

“The hotel was very nice. The lobby had a commercial feel, but the hallways, room and bathroom were lovely. I asked the front desk about coffee in the am and they said there was a coffee maker in the room. I couldn't find it. I called the front desk and a man told me there aren't coffee makers in the rooms and I should go to the third or tenth floor in the morning. Then he said I should just go to the front desk for the coffee. In the morning I called to cancel my wake-up called and asked about the coffee again and I was told there was a coffee maker in the cabinet, and there was. What was that about? Overall the hotel was lovely, even though it was very hard to find by foot and by car. We got lost driving to the hotel and returning by foot in the evening. I would stay there again for such a great price.”

Sep 2, 2008 by Bob from Latham, NY
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[9]

• Location.
• Staff was unhelpful with a mechanical problem.

“The management put us in a room that they knew had a broken air conditioner. To compensate they put in a floor fan and rigged the air conditioner unit to run at 72 degrees sometimes. I asked to be put in another room and was told none were available. Also all the bathroom facilities ran very slowly making it uncomfortable for our stay.”

Aug 20, 2008 by Kerrin from Clifton Park, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[3] • Location:[8]

• The room was comfortable and clean. The location was ideal.
• You needed a key to use the elevator.

“Everything was excellent except the customer service. Since I was traveling with a male colleague and I am a married female, we needed two beds. Even though I called ahead and was assured this would be available, when we got there they only had rooms with one bed. When I asked them to check for other rooms, they told me nothing was available and gave me an attitude.”

Aug 20, 2008 by Stephanie from Bridgewater, MA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[10]

• Very courteous staff and great location.
• Tub was dirty.

“We stayed 2 nights for our daughter's 1st birthday. Close to everything. Parking is super expensive but we found parking at 75 State St. parking garage for $13/day. Overall a terrific hotel.”

Aug 15, 2008 by Emily from London, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Bath water was not hot and took a long time to run a tub.

“Very friendly staff - fantastic rooms. Thanks.”

Aug 15, 2008 by Chris from Alpharetta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality of brand name hotel and location.
• Nothing.

“Excellent location within walking distance of Fanuel Hall, Quincy Market, the Aquarium and the North end, and much more. Very safe area.”

Aug 15, 2008 by Wayne from Chicopee, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location, beds are comfortable.
• Air conditioners in rooms warm air, hallways very cold air, go figure!

“I myself had to go around the counter to get it myself and was only told "Im sorry". I thought a bottle of wine offered would have been nice! The beds are comfy but the room was very warm, whereas the hallways were very cold.”

Aug 14, 2008 by Lori from Burlington, VT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Incredibly comfortable beds, very friendly hotel staff, great location.
• There is no free internet service.

“I stayed here with two young children. It was very convenient for walking to the Aquarium, Quincy Market, the North End, and whale watching. The staff was warm and welcoming and very nice to my children. The room was lovely and the beds very comfortable. We would definitely return.”

Aug 12, 2008 by Lois from Wellington, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The simple yet sleek decor, the location.
• We liked everything!

“This hotel is just steps away from the Harbor. The staff is superior! The hotel is clean, elegant and we loved the fresh coffee in the lobby every morning! We would stay here every time we visit Boston. PS Boston is fantastic, you do not need a car, just take the T and from the airport we highly recommend the water taxi service.”

Aug 11, 2008 by Karen from Stillwater, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very attentive staff, clean, great location.
• Nothing.

“Hotel was in a great location. Room was a nice size for a hotel in a big city, large bathroom. Very secure. Room card was needed to go anywhere in the hotel as well as to operate the elevator. If I was a female traveling alone I would have felt comfortable. Staff was very attentive and friendly.”

Aug 7, 2008 by Reha from Chicago, IL
Overall Rating: 6
Cleanliness:[2] • Staff:[10] • Location:[10]

• Great location, great staff.

“It is a shame that a four star Hilton cannot provide free internet connection in the rooms.”

Aug 7, 2008 by Mark from Murphy, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location - easy to get everywhere.
• A little small - no gift shop, extras etc - but not bad.

“A good location to Downtown - Quincy Market, sites. About four blocks to Subway and to main train station. Nice hotel.”

Aug 6, 2008 by Jamie from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• For a hotel it was very nice and the location was excellent.
• Nothing.

“The hotel has a great location in the Financial District. It is walking distance to the North End and Fanuel Hall. The room was large and surprisingly very nicely appointed.”

Aug 2, 2008 by Lynn from Sedona, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The linens and bed were extremely comfortable.
• We didn't have a negative experience.

“I would stay there again.”

Jul 31, 2008 by Gwen from Mahwah, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Fabulous location.
• Told me there wasn't a two bed room available but offered it to the next customer.

“Great location - family friendly - coffee on Sunday morning.”