User Reviews for The Wyndham Boston

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Jul 2, 2008 by Jan from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location.
• I did not like the room location. It was next to the heating/cooling units outside the window. Noisy.

“This Hilton is a fine full service hotel in an excellent location for walking to local areas of interest. The staff was friendly and helpful. If I could get a room on a higher floor with a view, I would definitely stay there again.”

Jun 27, 2008 by Kate from Hudson, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was the perfect location to Quincy market where we went out for the night.
• A neighbor yelled at us when we got back. But that was quick and not their fault :).

“A group of us went into Boston for a Bachelorette party. We were shocked when we saw how nice the hotel was for the price we paid. It was a walkalbe distance from Quincy market (in heels and everything!). Everyone who worked there was extremely nice and we really enjoyed ourselves!”

Jun 16, 2008 by Laura from Burbank, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Staff was courteous and very nice.
• The rooms are very small. We were in a "larger" room, but it was still cramped.

“Clean room, although small, centrally located hotel, friendly staff. All in all, it was a good experience; just don't expect much room in your room.”

Jun 10, 2008 by Sue from Portland, ME
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Convenience to restaurants in area. Friendly staff.
• Smoky-smelling room.

“The hotel was fine for my business purpose in Boston. Beds were comfortable.”

Jun 6, 2008 by Lawson from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very accommodating staff.
• There is nothing we didn't enjoy.

“Excellent location. Wonderful staff. We were never inconvenienced. Staff never intrusive.”

Jun 1, 2008 by Stuart from Alamo, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location.
• Room size small.

“Clean, quiet, good location.”

May 31, 2008 by Elizabeth from Brewer, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location & modern features.
• There wasn't anything we didn't like about this hotel.

“Staff was polite & accommodating. We arrived early & checked our luggage with the concierge. The location of the hotel was excellent - only 3 blocks to Quincy Market & Fanuiel Hall in one direction & a few blocks more in the other direction to downtown Boston & Boston Commons. The room was small, but with well-appointed modern features. Very comfortable king-sized bed.”

May 29, 2008 by David from Scituate, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient location.
• Very small room.

“Nice staff, clean hotel, great place.”

May 28, 2008 by Lindsay from Houston, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[10]

• Location.
• Housekeeping service was not up to par.

“Housekeeping did not meet expectations of this level of hotel. Location was excellent, however it is near several Pubs and the crowds can be heard until the early morning hours. Overall really enjoyed my stay.”

May 15, 2008 by Cindy from Newnan, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very convenient to Subway, waterfront and Downtown.
• Would have been nice to have chairs in room since room was very large.

“Hotel was in a great location, staff very helpful, room was very large and beds were comfortable. Hotel was very clean also.”

May 15, 2008 by Philippe from Montreal, QC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Really good spot to stay in Boston near good restaurants, 10 min walk to Little Italy and 5 minutes to Quincy Market.
• Darkness of the room.

“Nice hotel, clean and cozy.”

May 8, 2008 by Andrew from Okemos, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The proximity to waterfront attractions was a plus. Beds and pillows were really comfortable.
• No coffee pot in room. Coffee urns in lobby were not kept refilled with hot coffee when we were in lobby.

“Check-in process was quick and efficient. Our room (king bed) was comfortable, though not particularly spacious. The bed itself, and pillows in particular, were extremely comfortable. We did not eat any meals in the hotel restaurant, which appeared to be upscale (i.e. Expensive), but did enjoy a drink in the bar before going out to dinner. The chairs in the seating area of the bar were stained and unattractive and the bar service somewhat lackadaisical, but the wine selections were quite acceptable. The hotel is conveniently located, within walking distance of the aquarium, Faneuil Hall/ Quincy Market and "T" Stations. Staff was friendly and helpful in providing directions and recommendations for places to eat. Overall, our experience at this hotel was a positive one.”

May 7, 2008 by Loretta from Iselin, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• I liked that we needed a room key for the elevator to go up. This ensured that no one off the street could go up to any floor.
• Our room was not cleaned for the 2 nights that we stayed. The potato chips in the mini bar were 2 months past the expiration date.

“The hotel was clean and attractive. The beds were comfortable. The staff were friendly and helpful. I told them that our room was not cleaned while we stayed. They asked if we called but I didn't, since we were out all day sightseeing and to the Red Sox game at night and didn't return until after midnight. I wasn't going to call for housekeeping then. I had to get towels off the housekeeping cart by myself. They also need to check the expiration dates on the items in the mini bar in the refrigerator in the room, if they are going to charge $2 for a small bag of chips. But the front desk took off the $4 mini bar charge from our total bill since our room wasn't cleaned.”

May 7, 2008 by Dave from Grafton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to the city.
• Room had a view over A/C units (someone gets that room!).

“Sophisticated and elegant, cool furnishings with a bit of an Art Deco touch and a great downtown location.”

May 6, 2008 by Carole from San Francisco, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely friendly and helpful.
• Extra charges for business services like WiFi, use of business center machines.

“This hotel has an excellent staff, great location. Parking is nearly $40 extra per night and the business center and WiFi were unanticipated charges.”

May 2, 2008 by Susan from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was superb, the room was very comfortable, especially the bed.
• Nothing.

“Everything about it was absolutely fantastic. We did not take advantage of the restaurant at the hotel; it did seem a little pricey for us.”

May 1, 2008 by Marlene from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• The staff was friendly and helpful, my room was large, attractively decorated and clean.
• Television set was small and far from the bed and the charges for internet were overly expensive.

“This hotel is very conveniently located in the heart of Boston, yet still has a feeling of being tucked away allowing for a nice quiet respite from the hustle and bustle of the city when the touring is done for the day. My room was comfortable and attractive and all employees of the hotel were very eager to please. My only complaints were the high price for the internet and a rather small clunky television set which was a little hard to see from the bed.”

May 1, 2008 by Danielle from North Haven, CT
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• The bathroom was beautiful, immaculate, and big.
• The view was terrible.

“The beds were absolutely the most comfortable I have been in - for a hotel, and the bathroom was immaculate and big. However, the view was terrible and almost non existent. Also, I was never notified that there would be a parking charge.”

May 1, 2008 by Chris from Andover, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location, price and room.
• Lobby was confined.

“Enjoyed my stay, accessible to areas of interest.”

May 1, 2008 by Lori from Holyoke, MA
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• The location was fantastic! Only steps away from Faneuil Hall & waterfront. Only 10 min. walk to North end!
• Room small, ran out of tissues & toilet paper, maid rinsed used glasses & returned.

“This hotel is in a wonderfully convenient section of the city for tourists, even though it has a high level of business travelers. You are only steps away from the waterfront and Faneuil Hall. A 15 minute stroll will get you to the Old North Church in the North End. Public transportation is less than 5 mins away. The staff are friendly & knowledgeable.”

May 1, 2008 by Sarah from Vineyard Haven, MA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Room size, allowed us to check in early, location, comfortable bed, security features.
• Bar/restaurant door from lobby had fingerprints, off odor in bar.

“This hotel is in Boston's financial district, a busy weekday location. We checked in on a Friday night so on the weekend the hotel offers a quiet location close to Faneuil Hall, the north end, T-stops. I would definitely stay here again.”

Apr 30, 2008 by Dennis from Wrentham, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to Waterfront and Downtown.
• The hotel rooms did not have ESPN on TV.

“The hotel is very convenient to Boston's historic Waterfront, Quincy Market and Downtown. There are many good restaurants and bars in the area. The rooms are very cozy and comfortable.”

Apr 30, 2008 by John from Township Of Washington, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenience to local attractions.
• Exorbitant valet parking fees.

“The property is in a very good location. The staff were friendly and cooperative. Sound insulation from hallway noises left something to be desired. Very expensive room service and valet parking fees.”

Apr 29, 2008 by Samuel from Cheektowaga, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was convenient to dt Boston.
• Room too small for our liking.

“Very nice and all the staff were great.”

Apr 28, 2008 by Jeff from Bangor, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms, very clean and excellent service.
• Parking expense! $40.00 for overnight and gratuity.

“The service was excellent. Good size rooms and offered many services. We loved the location. Very safe area with great shopping!”

Apr 28, 2008 by William from East Aurora, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location was outstanding because it was near my office.
• The gym was very small and very warm.

“The staff were helpful and courteous. The rooms were on the small side, but well-maintained, and comfortable. If you do business in Europe, you won't mind the size at all. The gym has nice equipment, but it's small and very warm.”

Apr 21, 2008 by Camille from Sparta, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beside the fact that it was beautiful and most importantly - clean, I also liked the location.
• I did not like that I had to pay for parking.

“Very nice stay. Would definitely stay there again and recommend it to others.”

Apr 17, 2008 by Wendy from Providence, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I enjoyed the atmosphere and the staff were very cordial.
• The price of their food for room service and the water pressure for a shower.

“I thought the staff were extremely helpful and polite. The bar located downstairs was a very casual and relaxing atmosphere. The room was spacious enough for two and the bottled water they give you came in handy the next morning!! Very nice stay!”

Apr 17, 2008 by Donna from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The rooms were extremely clean with very comfortable beds and down comforters. Nice big size bathroom with all the amenities.
• The rooms are very small and the could not adjust the heat (too hot).

“I would highly recommend this hotel. Rooms were very nice and clean. One of the best locations in the city to be able to walk everywhere. Convenient to subway if you did want to venture more out as well. Extremely pleasant and helpful staff as well. Would definitely stay here again.”

Apr 17, 2008 by Steve from Fort Myers, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very sharp lobby and an easy walk to Quincy Market.
• Not enough storage only three small drawers in the mini-bar TV cabinet plenty of room for a dresser.

“The Hilton was a nice and clean hotel. We especially liked the short walk to Quincy Market. The only thing that stood out as bad was that there wasn't enough room in the dresser. But overall we really liked the hotel and would recommend it.”

Apr 16, 2008 by Marvin from Calgary, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Huge rooms, reasonable valet parking rates.
• Nothing to note.

“Great hotel. At first, my room was next to the elevator, which was very noisy. At my request, they promptly moved me to a quieter room. Valet parking is only $15 per night very reasonable compared to other Downtown hotels in other cities. Rooms are huge compared to most, and well appointed clean too. Location is very close to wharf and Faneuil Hall also close to a few metro stations. I'd stay here again.”

Apr 16, 2008 by Melanie from Calgary, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Lack of swimming pool.

“Excellent service and location!”

Apr 15, 2008 by Giuseppe from Wethersfield, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location & friendly, helpful staff.
• Check-in took a bit long.

“Hotel was in a great location within walking distance to several local attractions. Room was nicely appointed and staff was very friendly and helpful, especially the concierge staff and valets.”

Apr 13, 2008 by Audie from Providence, RI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly staff and nice scale, could walk to a lot of interesting things.
• Not to close to Subway station. The bath had no towel bars or grab bars, also a magnifying mirror would be nice.

“We found some renovations in progress both outside and inside. The completed renovations were very nice without being too over the top. We liked the breakfast buffet and the bar. All the staff were friendly and on top of things. We hope to go back!”

Apr 9, 2008 by Cory from Bridgewaer, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was warm and comfortable.
• They didnt have a cheese plate on the late night menu but they said they did.

“It was luxurious, modern, and clean and close to everywhere we needed to be that night.”

Apr 9, 2008 by Don from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Pretty centrally located.
• Only free internet access was in the lobby or library.

“Generally and overall quite nice for a "surprise" hotel. You never know what you're going to get! Not a perfect location but fairly central to Downtown, Washington street, freedom trail and North End, but far from Newbury St., Charles St., etc.”

Apr 9, 2008 by Dan from Peabody, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Slow elevators.

“Stayed there twice. I would book a room.”

Apr 9, 2008 by Todd from Canton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room and great location.
• The parking was very expensive. Hotel only had valet.

“The Boston Hilton was perfect for what I was looking for. Loved my stay there!”

Apr 9, 2008 by Scott from Walpole, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Very close to Faniuel Hall and Aquarium.
• No parking garage.

“Comfortable and quiet rooms. Elevators were slow. Very convenient location with many restaurant choices in a few blocks.”

Apr 9, 2008 by Brian from Nashua, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well appointed room, convenient location.
• I liked this hotel.

“Clean well-appointed room. Convenient location. A hidden gem in Boston's financial district.”

Mar 28, 2008 by Matt from Charlottesville, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Good location. Right price. Staff upgraded us to larger room.
• Bath products and room TV not 4-star.

“Overall good experience for the money. Good location in Financial District. Clean. Room upgraded to larger king room. This isn't a 4-star luxury hotel but clean, reliable and good place to stay if your top priority is location and price.”

Mar 14, 2008 by Melinda from Laurel, MS
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• The room was large and impeccably clean.
• They would not work with me on extending my stay at a reasonable cost.

“This is an excellent hotel. There is hot cider in the lobby at night and the coffee pots in the room are excellent for making your own in the morning. The in-room movies were great. The bathrooms had plenty of counter space, in contrast with another hotel I stayed in nearby. An excellent choice.”

Feb 24, 2008 by Dyan from Manchester, ME
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• The location was very good, three blocks from T stop.
• Room was very small for four people, although the rooms sizes are probably variable.

“The marble floors and chandeliers in the lobby was a nice touch. The elevators were spacious; the hallways with an interesting choice of carpet- although they were a bit narrow. All of the workers here were kind. The library was a bit disappointing though; the internet connection had a range of good to disconnected, mainly leaning towards the disconnected side. The books were drab- although it was interesting to see what seemed like nearly every encyclopedia known to mankind, they were just that. Encyclopedias. I don't really know why they had them all, but who on earth did they expect to read them? Heaven knows I never saw a soul reading one. In conclusion, it was a posh place, but with some unnecessary embellishments.”

Feb 22, 2008 by Cindy from Bangor, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The Hilton was in a location convenient to where I wanted and needed to go. I liked the luxury feel of the rooms.
• The restaurant was very pricey it did not compare to surrounding restaurants. And I could hear people slam their doors while I tried to sleep.

“The Hilton Boston Financial District is a beautiful hotel located next to Quincy Market, the Waterfront and many other attractions. A quick taxi ride can get you to shopping and historical sightseeing. Although it is in the Financial District, it is not just for the business traveler. It will be loved by all hotel connoisseurs.”

Feb 21, 2008 by Aaron from Washington, DC
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[4]

• Very good in room Lavazza coffee, and at the lobby in the morning.
• Trash and bits of food found in the hallway on regular basis; some of the food, like a half eaten roll, remained there for hours!

“Recommended for business travelers. Staff professional and friendly, but the hotel experience overall is a bit rough around the edges at times: lobby ran out of gratis morning coffee on two occasions, there were bits of trash left in the hallways for hours on end over the two days we stayed at the hotel. All these little problems started to add up, and gave us the impression that the hotel management was not really on top of everything. Location is okay, but isolated from the everyday activity of a city.”

Feb 21, 2008 by George from Carmel, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding staff, clean, great food.
• Parking was $38 a day found it for $27 for 2 days two blocks away.

“Location is great, staff is awesome, rooms are nice, parking is a issue they charge $38 per night, I found safe public parking two blocks away on milk/Oliver st for $27 for two days, so if you don't mind walking other than parking my stay was great and the staff were helpful, courteous and friendly.”

Feb 18, 2008 by Julie from Flat Rock, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Comfortable beds, nice neutral colors, and an amazing bathroom.
• If not familiar with the Downtown Boston area, this hotel can be difficult to find.

“I am familiar with the Quincy Market/Faneuil Hall area of Boston, but with all of the one-way streets in the area, this hotel was somewhat difficult to find. After getting situated, the hotel's location was very convenient, and in decent walking distance to everything that I was looking for, including 2 "T" stations. During the first full day of our stay, the city broke a water main or some type of steam pipe right outside the hotel, and the hotel actually ended up being without hot water and heat for about 8 hours of the day. I thought the hotel staff handled this situation fairly well, and felt that they were pretty honest with their responses about the situation. They did offer to refund our money if the situation did not get corrected. We went out for dinner and to a couple of local pubs, and by the time we returned, the heat and hot water were restored. The hotel has a very nice and convenient workout center on the basement level with all of the basic necessities. Overall, I liked the hotel, especially for the value, and I would definitely stay there again when visiting Boston.”

Feb 15, 2008 by Tg from Worcester, MA
Overall Rating: 4
Cleanliness:[8] • Staff:[6] • Location:[6]

• Upscale hotel.
• Did not live up to 4 star expectations.

“We had a disappointing experience at the Hilton. Upon arriving, the entrance was crowded, we took care of ourselves and getting our bags to the room (not what we'd expect from a four star hotel). It was a romantic birthday get away. When checking in - we were informed that a steam pipe burst and there was no hot water or heat in the hotel. It was supposed to be restored that evening - it eventually came on in the early morning hours. We did not receive any accommodations for this inconvenience. The hotel lounge/restaurant was not of four star qualities - the setting was okay, we've been in nicer places. The whole experience was mediocre.”

Feb 13, 2008 by Mike from Newton, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• It was conveniently located and less expensive than other similar hotels.
• The suite was small and I had no hot water.

“The hotel is located in Boston. Although not the most ideal location, a short cab ride anywhere you need to go. The suite was much smaller than expected. The room and hotel was very clean. However; there was no hot water and expected some sort of a comp since I had to take the coldest shower of my life before going out on my girlfriend's birthday.”

Feb 13, 2008 by Maurice from Vernon, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great Location.
• Very disappointed with size of room. We were also given a view of the hotel air-conditioning unit.

“The Hilton Financial is in a great location if you're looking to take in some of Boston's attractions. It is walking distance to Fanuel Hall/Quincy Market, The Freedom Trail, and the aquarium. As for the Hotel, I thought the room that was provided to us very small with a view of the Hotel Air-conditioning unit. I'm not sure if this was just bad luck.”