User Reviews for Nine Zero Hotel

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Jul 31, 2007 by Leslie from Tavernier, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice decor; staff was very helpful and friendly; bellman services were great.
• The room was really tiny, but well done.

“It was a very enjoyable experience and we would certainly book it again.”

Jul 30, 2007 by Rose from Sun Prairie, WI
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Once we found the hotel the location was perfect to get to so many things.
• Trying to find the hotel. The sign on the building is not very big.

“We really enjoyed staying here. The staff was very friendly and helpful in so many ways. The location was perfect for walking and getting around the city. It was so close to so many things. We'd love to go back.”

Jul 24, 2007 by Angelo from Burnaby, BC CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The service was very good and they were very helpful in giving direction.
• The cost of parking and valet parking. There should be clear and better alternatives.

“Overall, the hotel was very good. The staff was helpful and well informed. Parking at the hotel needs to be made more affordable for guests.”

Jul 21, 2007 by Stephanie from Somerset, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Expensive parking.

“Very nice location and comfortable rooms. Staffs were very helpful and informative. I felt that they tried too hard at times to assist (i.e. taking bags right out of my hand and keys to my car when we were not parking the car at that time). They kept talking over us trying to help which seemed a little forceful.”

Jul 5, 2007 by Susan from New York, NY
Overall Rating: 4
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff was the friendliest I've ever encountered at 4-star.
• Rooms are too small to be a 4-star. No room for chair besides desk chair.

“I might have liked this hotel had I been traveling for leisure or business alone. But the room was too small for even two people, let alone a couple and a baby. There was only space in the room for a bed (queen size, not king), desk and desk chair. If two people wanted to sit down at the same time, one of them had to sit on the bed! In addition, I was not pleased to find out that the hotel accepts pets. Although our room did not smell of animals, it had a pad and very perfume-y lemon smell, as if some sort of air-freshener had been sprayed to mask other scents. I tried to change rooms, but ours was the last available at the hotel. The location of the hotel was nice: just across the street from a historic church and graveyard and steps from the Boston Common. But, the only window in my room looked out on an airshaft, which made the room dark. In addition, the only closet in the room was part of a built-in shelf assembly. So our suitcase had to be out in the room, taking up valuable floor space. Space on shelves was wasted on an elaborate display of ingredients for making flavored martinis, like appletinis. I would think that appeals especially at minibar prices were too small a percentage of the hotel's clients to really be profitable. We were so displeased with this hotel, at a four-star level (it should be a three-start) that we left very early in the morning rather than stay until checkout time. We just couldn't tolerate another minute in that small space with a 4.5-month-old baby. On our last trip, we got the Intercontinental Hotel in the Waterfront/Financial District and loved the huge room.”

Jun 28, 2007 by Zack from New York, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff, free internet, wine reception.
• Can hear noise through doors.

“More of a boutique hotel feel than a true 4 star - but felt in the 4 star quality range. Smallish but well appointed rooms with new fixtures - and for Boston hotel rooms, they were actually well sized. Very friendly desk staff. Free wireless internet. Evening wine reception. Fantastic location near park. Comfortable bed, though only queen size. Would definitely stay here again.”

Apr 6, 2007 by Holly from Fernandina Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was spacious and the hotel was in walking distance to everything.
• One can hear everything going on outside of the room.

“We would definitely stay at the nine zero hotels again. The staff was very accommodating and friendly. My husband and I were quite impressed when we walked into the hotels' lobby and when we walked into our hotel room. Art deco meets eco friendly was my first impression. The bed could have been a little more comfortable though.”

Mar 28, 2007 by Lindsay from Auburn, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very close to Boston common, pet-friendly.
• Dim lighting in halls.

“This hotel was very conveniently located, but if you missed turning in, it was very difficult to turn around and find again. The staff was very friendly and helpful; the valet parking was expensive but necessary in Boston. Truly pet-friendly with snacks by the entrance, and just a block away from Boston common for walks. The bed was very soft and comfortable. Only thing is that I think the room was smaller than the advertised 350 sq ft.”

Mar 21, 2007 by Martha from Lee, NH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location to Boston theater district, historic location.
• Very noisy on the street side of Tremont. Hardly slept both nights, lots of sirens and the doorman blowing his whistle for cabs early am.

“Might give it a try again but would know enough to ask for a different room. Service in the dining room needs work but the bar staff was excellent.”

Mar 20, 2007 by Jonathan from Portsmouth, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very friendly and professional. They had a complimentary cocktail hour in the lobby serving wine.
• Are toilet broke and the ice machine was not working on my floor.

“Overall very nice and convenient.”

Mar 9, 2007 by Timothy from Columbia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great room with a great view, enjoyed the complimentary happy hour.
• The bathroom was not Deluxe! Large empty space that made no design since, ordinary shower.

“Overall, everything was top notch, however, couldn't figure out who designed that bathroom! I was in Room 1807 for any distinctive reference. Poor bathroom design with lack of features that didn't match rest of room.”

1 of 1 people found this review helpful.

Nov 15, 2006 by Julie from Santa Ana, CA
Overall Rating: 9
Cleanliness:[3] • Staff:[8] • Location:[10]

• Original artwork in the lobby, excellent location, great bath products and comfy bed.
• Coffee bar was a mess both days, our finished room service tray sat in hallway for two and a half days.

“Overall a positive stay, with great bedding and bath products. The room service tray sat in the hallway from the time we placed it there until we made a comment about it two days later at check out. The location is excellent.”

Oct 4, 2006 by Mark from Clifton Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very classy and great location.
• Restaurant was very good but expensive.

“Attentive staff and great rooms. Restaurant has great food but pricey. Overall great stay.”

Oct 4, 2006 by Ursula from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was VERY helpful and rooms were modern and comfortable.
• Due to location, valet parking is pretty much the only option.

“Let me begin by saying that the only thing that detracted from our stay was the location of the hotel. In the grand scheme of things, it's a minor thing as the hotel is in an ideal location in Boston to walk to pretty much everything in the city. However, a warning - getting there by car is a trial! Oh, and a forewarning, GPS barely works in Boston. Other than that, our stay was perfect. We were able to check-in early, the staff was very helpful and friendly and we even had a staff member (thanks Akeem!) who got on our cell phone to direct a friend to the hotel when they go lost. The rooms are modern, clean, comfortable and a good size, but not overly large. Valet parking is almost a must if you have baggage and that was $35/nt., but if you try and park anywhere else, it'll be about the same. The bar and restaurant (Spire) is an up-scale experience, but everything that my party had was delicious and service was prompt. An overall wonderful experience - I only wish I could afford it EVERY time we go to Boston! :)”

Sep 6, 2006 by Grace from Mahopac, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was incredible location and service.
• Not much at all.

“This hotel was a beautiful, sophisticated, entertaining, impeccable service. We brought our Wheaton terrier and they treated him like royalty.”

Aug 16, 2006 by Robin from Scotch Plains, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All staff from the Valet arrival through Valet check out were polite and efficient.
• No full Gym, however can use outside facilities close by.

“A new hotel with latest communications and modern furnishings. Beds were extremely comfortable and room layout spacious and efficient. Staff always polite and attentive and the hotel bar is a great place to meet.”

Aug 2, 2006 by Sabrina from King, NC
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[8]

• Decor.
• Poor service for the price. Housekeeping didn't even wash drink glasses, just them sitting for 2 days.

“Modern decor. Rooms are quite small for a 4-star hotel. Complimentary newspapers run out quickly. Poor housekeeping service. Check room charges carefully, ours had mistakes. This hotel is more like a 3-star than a 4.”

1 of 1 people found this review helpful.

Jul 2, 2006 by Jeff from West Tisbury, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Style, luxury.
• No fox news, elevators slow.

“All-in-all a very pleasant stay.”

Jun 30, 2006 by Doug from Kennesaw, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The location and staff were outstanding.
• A Hotel does not need to charge 1 dollar for every local or long distance call.

“Very friendly and helpful staff. Outstanding location. Great business hotel. Very modern and coldly decorated, more conducive to business than romance.”

Jun 30, 2006 by Mark from Coatesville, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The concierge helped create an itinerary for my family visit to Boston and recommended dining and entertainment options.
• What's not to like? One of the best hotels in the city.

“Great location for tourists. Excellent in-room provisions for business and pleasure. Cheerful, knowledgeable and attentive staff. Pleasant "Living-room" lobby. Four stars.”

Jun 12, 2006 by Joe from Milford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable and friendly.
• Ability to get a cab in the morning.

“Comfortable, convenient, friendly and clean Hotel. Unique, interesting and pleasant. I'd recommend it to the business traveler.”

0 of 1 people found this review helpful.

May 24, 2006 by Lara D. from Oak Bluffs, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was not big, but good use of space. great shower.
• Nothing.

“The staff was very friendly and helpful. great location - with in walking distance of all the places we wanted to go. rooms were very nice.”

0 of 1 people found this review helpful.

Nov 2, 2005 by Anni from San Carlos, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The style is hip and happening; food service was beautifully done.
• Parking for one night was $35.

“Trendy in design, traditional in high hotel standards. Rooms are spacious and so appealing with beds and Euro linens to die for. Staff were friendly and helpful. Room service breakfast was tasty and beautifully presented. Will definitely stay again!”

Oct 5, 2004 by Melodie M. from Mobile
Overall Rating: 10

“I absolutely loved the room. The bed and linens were of exceptional quality! Also located in the best part of Boston - all sites, restaurants, etc. were within walking distance.”