User Reviews for Holiday Inn Select Boston Government Center

Research User Reviews for Holiday Inn Select Boston Government Center (1-20 of 717)

• Add Your Own Review »

Dec 11, 2009 by Al from Johnston,RI
Overall Rating: 8

• Location to TD garden and cleanliness.
• Breakfast buffet was not that good.

“For price would stay again.”

Dec 9, 2009 by Barbara from Ashburnham,MA
Overall Rating: 10

• Very nice and clean.
• Checked us into an occupied room.

“I would recommend this hotel, clean, parking close by, and quiet.”

Nov 17, 2009 by Dianne from Ballston Spa,NY
Overall Rating: 3

• The staff was friendly.
• The room was musty smelling and the furniture is old and very beat up. Black crumb looking things in the bottom of the tub.

“While the staff was friendly and helpful, the facility itself is outdated. The furniture was all scratched up and the room was dingy. There was a substance that looked ugly all over the bottom of the bath tub. This hotel is in need of updating. I have not stayed in a Holiday Inn before and after this experience will not again!”

Oct 2, 2009 by Terry from Houston,TX
Overall Rating: 9

• Location and staff were excellent.
• Old furniture and
  TV's.

“Front desk staff and all support staff.”

Sep 26, 2009 by Melissa from Winnetka,IL
Overall Rating: 3

• The location was excellent!
• Some of the staff was kind of creepy, it was not very comfortable beds.

“I think I over paid for this hotel! Ive stayed at much nicer hotels for all lot less! the rooms where not very big either.”

Sep 17, 2009 by Joseph from Amesbury,MA
Overall Rating: 1

• Nothing.
• Location, room type.

“Over all disappointing.”

Sep 9, 2009 by Tony from Bangor,ME
Overall Rating: 9

• Newly renovated... room was nice for star and price.
• Parking would have been expensive and difficult.. just parked on street.

“Had a nice stay. Hotel seemed renovated and staff was friendly.”

Sep 9, 2009 by Paul from Astoria,NY
Overall Rating: 8

• It was a nice hotel.
• The 36 dollar a night parking.

“The hotel was fine.”

Aug 22, 2009 by Andrew from Forestdale,MA
Overall Rating: 9

• The front desk was really nice and helpful.
• I didnt really care for the view we had.

“The hotel was extremely clean with great service at the front desk. Our view was not great considering it was facing a busy parking lot.”

Aug 15, 2009 by Richard from Canton,OH
Overall Rating: 8

• Location
• Restaurant plain, menu variety minimal;too expensive for meal quality

“Good location for historic sites, most within walking distance. Many restaurants in area better than the hotel's. Unless price negotiated with third party, cost too much for what is available at hotel.”

Aug 13, 2009 by Tasha from St George,UT
Overall Rating: 1

• Rude people.

“Awful customer service. 100% unwilling to help me in a very rough situation. The manager refused to even talk to me. Very unimpressed! Will not only not recommend but let people know to not stay here.”

Aug 11, 2009 by Vanessa from Hyde Park,NY
Overall Rating: 9

• It was clean, updated, and the staff was friendly. Also, you could walk to everything!
• The bathroom in our room was small, and you have to pay $36 / day for parking!

“We had a king room on the 11th floor. They made me think the furnishings would be outdated, but we were pleasantly surprised. Granite & tile bathroom, comfortable bed, updated bedding, and an awesome view of the Prudential building & the Charles River. The only negative would be the small bathroom, 1 person barely fit. When closing the door it skims the toilet thats how cramped it was. Continental breakfast was also not included.”

Aug 2, 2009 by Diane from Lubbock,TX
Overall Rating: 9

• comfortable, upscale hotel
• inconvenient location to public transportation

“hotel is comfortable, quiet, great bed all of typical Hilton amenities.”

Jul 19, 2009 by Sheri from Eagle,MI
Overall Rating: 10

• Great location, walking distance to most activities.

“Nice hotel, near Beacon Hill, Government Center, Quincy Market, Boston Common. Not overly fancy, but clean and nicely kept.”

Jun 15, 2009 by Nora from Folsom,CA
Overall Rating: 10

• Location was great and staff was
  friendly.

“We arrived very early in the day and the hotel let us get into our room at 11:00 am which helped us immensely.”

Jun 15, 2009 by Dave from Tewksbury,MA
Overall Rating: 9

• Good location, comfortable room.
• Nothing.

“Good location in the Back Bay, nice rooms and friendly staff.”

Jun 11, 2009 by Patricia from Alexandria,VA
Overall Rating: 8

“Clean, convenient location. Met the expectations of a 3 stars hotel.”

Jun 10, 2009 by Jeanne from Melville,NY
Overall Rating: 5

• I liked the free WiFi, the location, the beds.
• Casheda at the front desk flew off the handle when I questioned a phone charge on my bill.

“This hotel is in a great location, within easy walking distance of everything once you make it up and over Beacon Hill. The hotel offers free WiFi and the beds are especially comfortable. But I can't recommend this hotel because I was berated by Casheda at the front desk for simply questioning a phone charge on my bill.”

Jun 9, 2009 by Eliane from Cartesville,GA
Overall Rating: 10

• The location, staff, room and
  food.

“I recommend it.”

Jun 5, 2009 by John from Bronx,NY
Overall Rating: 10

• Very nice room, great staff and fantastic location.

“The hotel was in a nice section of Boston. It was close to the hospital I was visiting. Also close to Fanial hall. The place was clean, room with 2 queen beds, great for me and my daughter.”

Jun 4, 2009 by Steve from Hamden,CT
Overall Rating: 7

• Small bathrooms, door hits toilet and won't open all the way.

“Good Hotel, close to Subway.”

May 8, 2009 by Gayl from Pinellas Park,FL
Overall Rating: 10

• The maid was honest; the hotel replaced a non-working coffeemaker; and
  the valet service was excellent.
• To get to regular channels on TV was quite a maneuvering feat.

“Very GOOD - close to T and I-93.”

Feb 18, 2009 by Shawna from Winchendon,MA
Overall Rating: 9

• It was very clean.
• The hotel furniture (
  TV stand/drawers) need updating, too much for parking.

“The hotel was in a great location and easy to get to many places in Boston. The room was very clean which made for a nice stay.”

Feb 10, 2009 by Scot from Claremont,NH
Overall Rating: 8

• Business center had only two computers available.

“The staff was not only attentive, but numerous. The street entrance felt secure and well manned. A back parking lot door was not monitored by someone, but you needed a key to get in this way. The parking garage is not owned by the hotel. It was well lit, open and $32 for the night. The room had a comfortable king bed, but the bathroom was very small. It appeared they had to shave just a hair off the front of the toilet in order for the door to pass. It was clean and quiet with good blinds for the windows.”

Jan 17, 2009 by Laura from Simsbury,CT
Overall Rating: 7

• The geographic location.
• Maintenance was less than spectacular. It was clean, but paint was chipping on the bathroom door.

“I would stay in this hotel again. It was a short and easy walk to the Garden.”

Dec 3, 2008 by Dorel from Pennington,NJ
Overall Rating: 5

• Beds were comfortable and hotel was close to T.
• The bathroom was too small.

“The hotel lobby is very nice. The bar and restaurant were ok, but nothing great. The parking fee was quite expensive. The bathroom was too small - we could not open door all the way. The drapes could not close properly. The shower curtain could not close properly. The beds were comfy. Everything else was just average.”

Nov 27, 2008 by Todd from Lancaster,MA
Overall Rating: 8

• Great location.
• Bar and bar service staff.

“Good for the money and a great location for exploring a number of areas in Boston.”

Nov 25, 2008 by Aaron from Biddeford,ME
Overall Rating: 8

• Friendly staff, decent room.
• Room was not quite
  clean.

“The staff was very friendly, and the hotel offered free Wi-Fi, which I and my friends enjoyed. I was disappointed that the pool was outdoor and that there was no hot tub, but I wouldn't really have had time to enjoy that, anyhow. A little more stringent attention to making the rooms spotless, a heated pool and/or hot tub, and a free continental breakfast would make this hotel a must stay.”

Oct 23, 2008 by melissa
Overall Rating: 5

• The location and the cleanliness.
• The valet was too expensive!

“Very disappointed in the management! The manager was very rude!”

Oct 20, 2008 by Brenda
Overall Rating: 7

• Good location.
• Shoddy workmanship in bathroom (grout, tile, etc) and cost of parking!

“Nice hotel to stay at. Parking very expensive. No spanish channels.”

Oct 11, 2008 by James
Overall Rating: 6

• Location.
• Cleanliness.

“Room had hairs and dirt between bed and wall as if that wasn’t cleaned 3 months ago.
”

Sep 24, 2008 by
Overall Rating: 6

“Hotel was ok, not best location but not the worst either.”

Sep 18, 2008 by
Overall Rating: 8

• Good location, very comfortable rooms, close to everything.
• Hotel parking was expensive $36 for valet and $32 for self park.

“Lovely hotel, good class of room, very comfortable. Hotel staff
was friendly and very helpful. Close to Beacon Hill which is beautiful.”

Sep 12, 2008 by Janet from Corunna, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• The location was wonderful! Hotel room was a decent size and it was clean.
• Bathroom door could not swing open fully as it would get caught on the toilet. It was a tight fit!

“The Holiday Inn at Beacon Hill is good value for any trip to Boston. It is the location that really works for the hotel. It isn't luxury by any means, some of the furniture is showing some wear and tear and our bathroom door could not open fully as would catch on the toilet (really tight fit). However, the room was very clean and the bed was really comfortable! The location is great, with the Subway really close and everything within walking distance it was a great place to stay.”

Sep 10, 2008 by Ben from Chesapeake, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly front counter.
• Vending Machines were not working.

“Good location in the middle of Boston, very close to the start of the Freedom Trail. Within 2-3 blocks of almost all rail lines on the T. Nice neighborhood with a lot of food nearby.”

Sep 10, 2008 by A from Dublin, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location close to CVS/Longs, grocery store, Subway station.
• Check in is late 4pm.

“The hotel was much closer than expected to the major attractions (Boston commons, Quincy Market/Faneuil Hall, Copley square, Back bay). I don't think I've ever stayed at a Holiday Inn this nice. The rooms were great and they had a business room with two computers for guest (so I could do my online flight check in), gym, laundry room. Taxis were waiting outside for quick access and they held out bags for most of the day after checkout because our flight was at night. Overall, good experience.”

Sep 9, 2008 by Jodi from New York, NY
Overall Rating: 7
Cleanliness:[4] • Staff:[9] • Location:[10]

• The front desk was friendly and helpful.
• I found a huge cockroach in my room and was moved to another room.

“I did appreciate the friendly staff, very helpful and the location. It is rated a 3-star but in comparison to the Marriott that I stayed at the night before it did not measure up. Finding a huge cockroach in my room ruined it.”

Sep 8, 2008 by John from Mississauga, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location central.
• Older and needs maintenance.

“Centrally located for tourist attractions. Busy hotel. Older hotel with amenities that require maintenance attention.”

Sep 7, 2008 by Debi from Southlake, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to train station, clean, free use of internet.
• Not refrigerator (but no big deal).

“This hotel exceed our expectations. Great location in the center of the city and close to rail station. Staff was very friendly and accommodating. Rooms and common areas were clean and not in need of repair. Access to business center/internet was free. City map and info.”

Sep 4, 2008 by Gary from Fairfield, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, large comfortable room.
• This hotel was being used as a college dorm for Suffolk University. I had to wait for elevators and walk through crowds of students moving in.

“Good location. Clean attractive spaces and rooms.”

Sep 4, 2008 by Kathryn from Boston, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• Great location, nice staff.
• NA.

“The staff was amiable, the services were adequate, but it was very agitating having to jockey for the elevator with the large group of giggling first year college students that moved in to floors 2-4.”

Sep 2, 2008 by Jason from Seattle, WA
Overall Rating: 2
Cleanliness:[4] • Staff:[1] • Location:[5]

• Location.
• Management.

“I was given bad information about the parking by the hotel staff. I almost had my car towed and ended up paying twice as much as expected to park. When I approached the hotel manager he was short with me and told me to take up my issue with the parking lot manager. This was unhelpful and unprofessional because his staff misinformed me. Not the parking staff.”

Sep 2, 2008 by Katie from Seattle, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• The location was amazing, quick walking or Subway distance to everything.
• Check in time was a 4 and I wish we could have gotten in earlier.

“This hotel is good quality and a great location for the price. I would stay here again!”

Aug 31, 2008 by Ed from Long Valley, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Walking distance to "T", North End and Long Warf.
• Valet parking charged $15 for being 15 minutes late.

“Met my expectations for a Holiday Inn. Room was clean and good size. Hotel granted my request for 2 double beds. If you stay here don't use the valet parking. Park in the garage adjacent to the hotel. Valet is $36 and you must get your car by 2 pm. Park it yourself and its $32 per 24hrs.”

Aug 29, 2008 by Kathy from Albany, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location.
• Toe nail clipping not vacuumed up.

“Excellent location, friendly staff, I would stay here again.”

Aug 28, 2008 by Scott from Seattle, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[8]

• It's location.
• The furnishings were older and shabby. Torn carpets in common areas and room. Beds very uncomfortable and not new. Parking costs exorbitant.

“Parking was $36 a night, which wasn't mentioned anywhere in the description. The only thing good about the place is its location. Easy to walk Downtown or beacon hill, and easy access to freeways and other roads.”

Aug 28, 2008 by Vickie from Hillsborough, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Comfortable beds, pool, lobby.
• Furniture old and worn.

“Overall excellent value and convenient to many things, nice area of town, helpful staff, comfortable beds. Furniture needed replacing and would have preferred a hotel closer to a midtown T stop but would stay there again.”

Aug 26, 2008 by Rhena from Edmonton, AB CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] •

• Location, laundry facilities.
• Bad advice from concierge regarding tours. He discouraged us from Duck Tour and promoted tour bus - very crowded, people standing in aisles.

“Hotel was adequate for our needs - we were on a short stopover in Boston.”

Aug 25, 2008 by Bonnie from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and very helpful staff.
• Nothing.

“We were very pleased with this hotel. It was in a good location, free internet service. Coffee was available daily as well as an USA Today paper. Room was a good size, clean and staff was very accommodating.”

Aug 25, 2008 by Jenny from St. Paul, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Nice room, excellent location! It had a pool which was a bonus.
• The bathroom was too small.

“I liked the hotel a lot. The location could not be beat. We walked to restaurants and tourist attractions. The rooms were comfortable and clean.”