User Reviews for Hotel Marlowe

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Sep 4, 2009 by LuAnne from Westlake Village,CA
Overall Rating: 10

• Extremely friendly and helpful staff, great amenities, beautiful room

“Beautiful hotel with great service. Pet friendly, down to the dog treats waiting at the entrance. Free wine reception every evening is a great extra and it's served in the "living room" which is a lovely place to sit and meet people. The room was lovely and decorated beautifully. I also love that they are trying to be as environmentally friendly as possible, including a separate recycling garbage can in the room. I can't wait to go back.”

Sep 3, 2009 by Carla from Moon Township,PA
Overall Rating: 8

• Location close to a very nice mall and very clean.
• Very little drawer space, bathroom setup not great.

“Overall hotel was good, but room was a little inefficient due to minimal drawer space, Decor is interesting.”

Aug 7, 2009 by Sue from Chicago,IL
Overall Rating: 10

• Decor, cleanliness, staff.
• Location is not really walkable to major Boston attractions.

“The hotel was very nice and provided us with a relaxing stay while we were in town for a wedding. we had a rental car and were able to go around to see a lot of Boston attractions, but without a car, the location may be slightly inconvenient.”

May 29, 2009 by Elaine from Los Angeles,CA
Overall Rating: 10

• Extremely welcoming staff.
• Missed maid service one day.

“This hotel is lovely and everyone goes out of his or her way to make you feel welcome.”

May 8, 2009 by Stan from Hinsdale,NH
Overall Rating: 9

• I loved this hotel - very different as far as decor, cocktail hour, great restaurant and staff.
• Fee for parking car.

“I truly enjoyed my stay at the Hotel Marlowe. The Hotels professional staff, and unique decor and amenities were quite a treat.”

Apr 22, 2009 by Paul from Groton,CT
Overall Rating: 9

• Excellent pricing and staff was incredible.
• Pay for parking.

“This was a very swanky hotel, that is attached to a massive indoor shopping mall, with several restaurants. The hotel staff was incredibly friendly and helpful! I have never stayed at a hotel where the staff has been so helpful, and the rooms are cleaned to excellence. The one drawback, is that guests must pay for non-valet parking at the hotel.”

Apr 11, 2009 by Ann from San Diego,CA
Overall Rating: 10

• Great decor. Helpful staff. Great coffee and tea served in very hip lounge.

“Decor was very hip. Staff was very helpful. Had a European feel. They actually had designated quiet rooms!”

Mar 23, 2009 by Celine from Greenwich,CT
Overall Rating: 9

• Parking and front desk attendeants were great; room clean.
• Nothing.

“I have stayed in Boston many times. Never heard of this hotel. But, this turned out to be an awesome experience. Would do this again and enthusiastically recommend to anyone. Hotel staff great. Not into leopard or zebra/animal patterns, but room and bathroom were spotless, quite, and I got a good rest. Would stay again. Exceeded my expectations.”

Mar 5, 2009 by Kristen from Branford,CT
Overall Rating: 7

• The decor.
• You could hear every little thing that happened in the hallway.

“Overall it was nice. Decorated well. Comfy bed and linens. My biggest complaint is that there is no sound proofing what-so-ever. So we could here kids running up and down the hallway, every time someone opened their door, a dog barking a dozen rooms away, it was ridiculous. And the room service is way over priced.”

Mar 3, 2009 by Sara from Brimfield,MA
Overall Rating: 10

• Accommodations were comfortable and cozy. Room service was expedient and food was excellent.

“Excellent. Would recommend to anyone.”

Feb 25, 2009 by Paul from Bangor,ME
Overall Rating: 9

• Location, facilities and
  room.
• No drawer space so suitcases can be unpacked.

“Clean, modern, friendly and convenient. Don't hesitate to stay here, especially if you are bring your dog with you.”

Nov 26, 2008 by Eileen from Middle Village,NY
Overall Rating: 9

• I liked the Wi-Fi, ipod docking station, many electrical outlets and decor.
• No turn down service at night, no in-room check out.

“Attractive decor, helpful, friendly staff, convenient to everything, easy and nearby parking.”

Nov 7, 2008 by
Overall Rating: 10

• Romantic, comfortable and
  luxurious.
• Nothing.

“Great hotel as are all the Kempton’s.”

Nov 6, 2008 by
Overall Rating: 10

• Had easy access to the shopping mall and restaurants next door.
• Parking arrangements were confusing.

“Beautifully appointed rooms, friendly and helpful staff. Would have preferred a room with a view as opposed to looking at the other walls of the hotel and its courtyard. Was nice and quiet. Very easy to walk next door to the Cheesecake Factory.”

Nov 4, 2008 by Victor Hernandez
Overall Rating: 9

• Easy access to most of what Boston has to offer.
• The bathroom.

“This was one very nice hotel and setting was very enjoyable. The staff was very helpful when I had questions regarding close amenities. The decor was very modern take on classical color tones, and also the bed nicely quipped. I had a small problem with my room service but was taken care of by the staff in a very quick and timely manner.
”

Oct 5, 2008 by Craig
Overall Rating: 10

• Staff was universally friendly and helpful; free bicycles; clean throughout.
• Not right in the middle of the action.

“Nearly perfect. Front desk staff delightful. Lively decor in public areas and room. Happy hour in the living room every day 5-6 with free drinks! Great mixer and relaxing. Room super clean and quiet. Free bicycles for touring. Self parking convenient and reasonable with in/out privileges. Felt really comfortable there.”

Sep 17, 2008 by Rachel
Overall Rating: 6

• Helpful concierge, wine in lobby, coffee in the am.
• I am not crazy about faux leopard skin and faux fur.

“Ok hotel in Cambridge, nice staff, clean and comfortable.”

Sep 13, 2008 by Marie from Tinley Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Simply wonderful, helpful, beautiful and awesome.
• None.

“From the first day to the last (4 nights) the staff was simply wonderful and so helpful in showing us how to get around Boston.”

Sep 4, 2008 by Peter from Easton, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• This was the most imaginatively and beautifully decorated hotel I have ever stayed in.
• There was nothing I disliked about this hotel.

“This hotel was the prettiest hotel I have ever stayed in. The square rooms, which could have been decorated generically, were boldly and beautifully decorated. There was a new large screen TV. The staff could not have been more helpful, and I would highly recommend this hotel to anyone visiting Boston or Cambridge.”

Sep 2, 2008 by JR
Overall Rating: 10

“Loved the hotel; staff, location, room.”

Sep 2, 2008 by Cathy from Windsor, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Funky design, friendly staff, good location.
• Would have liked breakfast.

“This was a very nice hotel with funky furnishings- zebra design carpet etc. Staff was very friendly and helpful. There was a nice happy hour free glass of wine. It was an easy walk to the T stop to get into Boston and to Harvard. The hotel is attached to a mall, for easy access to shopping. I would recommend this hotel.”

Aug 28, 2008 by Linna from Hillside, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Different - in look, design.

“This hotel was clean & interesting - a nice change. It was nice, but not wonderful.”

Aug 24, 2008 by Kimberly from Richmond, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel staff was extremely accommodating.
• Nothing. It was great.

“Excellent. I will return again.”

Aug 20, 2008 by Vickie from Fredericksburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We had a room with a view of the river, beautiful.
• The window treatment curtains did not close all the way by design, too bright in the morning!

“We loved this hotel, very stylish and guest friendly, convenient to the T. We enjoyed the restaurant and the overall ambience. We walked in a good distance in several directions and felt very safe with the neighborhood.”

Aug 19, 2008 by Kj from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Everything.
• A bit far walk to downtown.

“Friendly staff, clean room and nice lobby.”

Aug 7, 2008 by Traci from Woodbridge, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, service, free wireless, and comfortable room.
• Nothing!

“Our arrival and departure were both very easy with the staff making sure all was taken care of. Room comfort was key and we enjoyed our accommodations very much! Would definitely return to this location and recommend it to friends.”

Aug 4, 2008 by Adam from Cedar Park, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They offered Mountain Bikes and Kayaks, which were great to explore the city.
• I can't think of anything.

“The Marlowe was more than a hotel, it was a great experience. The hotel staff was very helpful especially the door staff that helped me navigates the city and told me some great places to go. The rooms were very comfortable. They included everything I needed. I liked the flat panel TV. If I had known that, I would have brought the connections to watch a DVD. Overall, it was a great stay.”

Aug 2, 2008 by Adrianne from Cary, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Customer service was excellent.
• Not the best for children, no pool, not much space in room.

“Overall, we loved it! Gorgeous, great location, great customer service. Would highly recommend it.”

Aug 1, 2008 by Henry from Franklin, MA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Fancy entrance.
• The worst service I have ever experienced.

“Don't go to this hotel as they would smile at you and make promises, but they won't deliver. The worst hotel to stay.”

Jul 23, 2008 by Brooke from Rumford, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful decoration, perfect for a romantic night.
• Paying to park $20.

“Gorgeous hotel and rooms. I liked the boutique feel. It really felt like we were treating ourselves royally there.”

Jul 11, 2008 by Nancy from Long Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• When we joked about fries and shake with our double room, they brought shakes to our room.
• Breakfast menu was expensive for what we got.

“We had a great stay. The rooms are wonderfully decorated, as is the lobby. The staff was very accommodating. They helped direct us in by phone when we got lost getting there (Boston is crazy!). They were very friendly and helpful when we arrived. They were great with suggestions about the area. The fitness room is well equipped.”

May 12, 2008 by Cynthia from Newport, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff very friendly, clean & nice.
• Had a little trouble adjusting room temperature.

“Really, over it-we have stayed there twice. Great hotel in a great location, and great price for such a nice hotel in Boston. Will stay there again & recommend to others.”

Apr 17, 2008 by Morris from Madison, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Warm and inviting decor and a very comfortable bed.
• Midway between Harvard and Boston but I knew that.

“Friendly and efficient staff made me feel welcome from the moment I arrived. I only ate breakfast there, so didn't feel it fair to rate it 10 but breakfast was very nice. Everything in the room worked and nothing rattled or leaked. The bed was the most comfortable one I have slept in when in a hotel. I was meant to stay at the Hyatt in Cambridge for a conference but couldn't get a room; I am glad I didn't. The Hyatt was a dump compared to this place and gets 2* where the Marlowe gets 4*+.”

Apr 2, 2008 by Ray from San Ramone, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Morning coffee evening wine, quiet rooms and great restaurant.

“Very friendly respectful staff.”

Mar 21, 2008 by Brad from Shaker Heights, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Rooms were comfortable and staff was very friendly.
• A bit far from transportation and public spaces small.

“Rooms are terrific but fitness facility needs a significant expansion - especially for a university setting in Boston! Staff was extremely friendly and helpful. I liked the evening wine reception and morning coffee, although public spaces are quite small.”

Mar 19, 2008 by Bernice from Columbus, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Funky decor & friendly staff.
• Location.

“This hotel was a short walk to one of the subway stations which made access to both Boston & Cambridge easy. It was really nice and a fun place to stay.”

Mar 11, 2008 by Bruce from Richmond, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Proximity to North Station and Science Museum.
• The bar and restaurant was expensive.

“Hotel Marlowe was easy to find, near the North End, TD Banknorth Garden, and the Science Museum. The attached mall is convenient.”

Feb 27, 2008 by Cristina from Niwot, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The quality of service.
• No Jacuzzi.

“The hotel is in excellent condition and the rooms are clean and decorated nicely. Staff is very happy to help and accommodating.”

Feb 27, 2008 by Jack from Englewood, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[5]

• Great sheets and pillows; dogs allowed.
• Too far from Harvard square; parking not included.

“Very nice place; see above.”

Feb 27, 2008 by Ian from Princeton Junction, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Free wine tasting at night, coffee in the morning, NY Times, mountain bikes, staff, decor, atmosphere, communal room!
• No free parking at hotel. Had to park at adjacent mall garage for $31.

“The staff is very helpful and friendly. They gave us a great map and educated us about the night life in the area. Definitely made our night of great Boston seafood and live bluegrass/jazz absolutely perfect! We almost didn't want to leave the hotel to venture out because we were so comfortable there. The free coffee and tea in the morning was fantastic as was the free wine and beer at night! The atmosphere is great and the common room where they serve the coffee and wine is perfect for socializing with other guests who are equally as impressed. The rooms are a little smaller than I'm used to, but the accommodations were beyond my expectations and that included access to free high-speed internet, a great king size bed, and on and on. We'll be going back! The only issue I had with the hotel was that there was no free parking, or any parking at the hotel. We had to park next door in the mall's garage which came out to over $30 for saturday night to sunday afternoon. Just be prepared. Other than that, I'll definitely be going back!”

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Feb 26, 2008 by Leanne from Belmont, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They allowed dogs; rooms were beautiful, staff friendly.
• Our stay was too short.

“We loved the location. I wish we had stayed longer. Our room was spectacular and wished we had known it was pet friendly so we could have brought our dog. Highly recommend this hotel and will stay here again.”

Feb 24, 2008 by Sarah from Durham, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Its hip, it's well organized, and very convenient to mitt.
• Honestly, the room smelled like smoke.

“Fun, pleasant.”

Feb 21, 2008 by Kathy from Epping, NH
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nicely decorated rooms.
• A little further from subway than thought. Also, charged for parking. They said it was free when I called.

“Very nice hotel. Be prepared to pay for parking. Decided to stay in Cambridge because the hotel said parking was free, it wasn't. Parking cost almost as much as Downtown Boston, if you're headed Downtown, you may just want to pay for parking, rather than dealing with public transportation.”

Feb 19, 2008 by Brian from Port Washington, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Style and decor was unlike anything I had ever seen.
• Was surprised that lounge was so small.

“Definitely worth the price I paid and easily met my expectations. Room was perfectly clean. Was disappointed that my TV internet did not work. As a dog lover, I appreciated that the hotel was pet-friendly, but I could understand if others did not share the same feeling. Restaurant in the hotel was very good; however my entree took a long time. They took it off the bill without me even mentioning it, so that made up for it. Otherwise, restaurant service was great. Check in was easy, and parking is actually a good deal relative to Boston prices, $20 for overnight. Was surprised that the hotel is connected to Cambridge Side Mall, so picking up toiletries I had forgotten to pack was very convenient. Would recommend this hotel to couples with a taste for leopard print and red plush.”

Feb 13, 2008 by Jeff from Bethesda, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Friendly staff; very stylized, hotel has a sense of fun.
• Decor could be considered a bit busy or over the top.

“Excellent four star hotel near the MIT campus. The hotel is on the other side of Cambridge from Harvard University.”

Feb 9, 2008 by John from Cheshire, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Staff was great. Restaurant outstanding.
• Nothing.

“I stayed here with six couples. We were treated with respect and attentiveness. The restaurant was not typical hotel fare. Chef came out to see to every need. Food was great in quality and presentation. It's hard to please 12 people but everyone agreed had a superb stay.”

Feb 6, 2008 by Amy from Stuyvesant Falls, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I liked the upscale furnishings and the cleanliness to match.
• I didn't like that I had to pay to park.

“I was very impressed and happy with all aspects of this hotel from the furnishings, cleanliness, and staff.”

Jan 30, 2008 by Julie from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was super friendly and very accessible if you needed them.
• No vending machines for drinks, etc. Had to pay high price for items in stocked bar / refrigerator.

“Gorgeous room and very friendly staff. I would recommend this hotel to anyone. We had a great stay.”

Jan 24, 2008 by Laurie from South Windsor, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Everything!
• The only thing we noticed was the lack of a fan in the bathroom.

“From the moment we arrived, everything was perfect...from the entrance to the room to the people. It was a truly wonderful experience to stay at this hotel.”

Jan 23, 2008 by Andree from Warren, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly, helpful staff; chic, creative rooms, true boutique environment, animal friendly.
• Rooms over the courtyard (where valet service and entrance to hotel is located) are noisy until 1 AM.

“Centrally located, beautiful, trendy, chic environment, animal friendly (saw a couple of big dogs) and yet scrupulously clean (cleaner than some 4-star hotels that only host people!). The staff was welcoming and helpful. Happy hour at the bar was great - good drinks, service, and ambiance. A real delight.”