User Reviews for Hotel Marlowe

Research User Reviews for Hotel Marlowe (1-20 of 143)

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Sep 13, 2008 by Marie from Tinley Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Simply wonderful, helpful, beautiful and awesome.
• None.

“From the first day to the last (4 nights) the staff was simply wonderful and so helpful in showing us how to get around Boston.”

Sep 4, 2008 by Peter from Easton, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• This was the most imaginatively and beautifully decorated hotel I have ever stayed in.
• There was nothing I disliked about this hotel.

“This hotel was the prettiest hotel I have ever stayed in. The square rooms, which could have been decorated generically, were boldly and beautifully decorated. There was a new large screen TV. The staff could not have been more helpful, and I would highly recommend this hotel to anyone visiting Boston or Cambridge.”

Sep 2, 2008 by Cathy from Windsor, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Funky design, friendly staff, good location.
• Would have liked breakfast.

“This was a very nice hotel with funky furnishings- zebra design carpet etc. Staff was very friendly and helpful. There was a nice happy hour free glass of wine. It was an easy walk to the T stop to get into Boston and to Harvard. The hotel is attached to a mall, for easy access to shopping. I would recommend this hotel.”

Aug 28, 2008 by Linna from Hillside, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Different - in look, design.

“This hotel was clean & interesting - a nice change. It was nice, but not wonderful.”

Aug 24, 2008 by Kimberly from Richmond, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel staff was extremely accommodating.
• Nothing. It was great.

“Excellent. I will return again.”

Aug 20, 2008 by Vickie from Fredericksburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We had a room with a view of the river, beautiful.
• The window treatment curtains did not close all the way by design, too bright in the morning!

“We loved this hotel, very stylish and guest friendly, convenient to the T. We enjoyed the restaurant and the overall ambience. We walked in a good distance in several directions and felt very safe with the neighborhood.”

Aug 19, 2008 by Kj from Toronto, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Everything.
• A bit far walk to downtown.

“Friendly staff, clean room and nice lobby.”

Aug 7, 2008 by Traci from Woodbridge, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, service, free wireless, and comfortable room.
• Nothing!

“Our arrival and departure were both very easy with the staff making sure all was taken care of. Room comfort was key and we enjoyed our accommodations very much! Would definitely return to this location and recommend it to friends.”

Aug 4, 2008 by Adam from Cedar Park, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They offered Mountain Bikes and Kayaks, which were great to explore the city.
• I can't think of anything.

“The Marlowe was more than a hotel, it was a great experience. The hotel staff was very helpful especially the door staff that helped me navigates the city and told me some great places to go. The rooms were very comfortable. They included everything I needed. I liked the flat panel TV. If I had known that, I would have brought the connections to watch a DVD. Overall, it was a great stay.”

Aug 2, 2008 by Adrianne from Cary, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Customer service was excellent.
• Not the best for children, no pool, not much space in room.

“Overall, we loved it! Gorgeous, great location, great customer service. Would highly recommend it.”

Aug 1, 2008 by Henry from Franklin, MA
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Fancy entrance.
• The worst service I have ever experienced.

“Don't go to this hotel as they would smile at you and make promises, but they won't deliver. The worst hotel to stay.”

Jul 23, 2008 by Brooke from Rumford, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful decoration, perfect for a romantic night.
• Paying to park $20.

“Gorgeous hotel and rooms. I liked the boutique feel. It really felt like we were treating ourselves royally there.”

Jul 11, 2008 by Nancy from Long Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• When we joked about fries and shake with our double room, they brought shakes to our room.
• Breakfast menu was expensive for what we got.

“We had a great stay. The rooms are wonderfully decorated, as is the lobby. The staff was very accommodating. They helped direct us in by phone when we got lost getting there (Boston is crazy!). They were very friendly and helpful when we arrived. They were great with suggestions about the area. The fitness room is well equipped.”

May 12, 2008 by Cynthia from Newport, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Staff very friendly, clean & nice.
• Had a little trouble adjusting room temperature.

“Really, over it-we have stayed there twice. Great hotel in a great location, and great price for such a nice hotel in Boston. Will stay there again & recommend to others.”

Apr 17, 2008 by Morris from Madison, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Warm and inviting decor and a very comfortable bed.
• Midway between Harvard and Boston but I knew that.

“Friendly and efficient staff made me feel welcome from the moment I arrived. I only ate breakfast there, so didn't feel it fair to rate it 10 but breakfast was very nice. Everything in the room worked and nothing rattled or leaked. The bed was the most comfortable one I have slept in when in a hotel. I was meant to stay at the Hyatt in Cambridge for a conference but couldn't get a room; I am glad I didn't. The Hyatt was a dump compared to this place and gets 2* where the Marlowe gets 4*+.”

Apr 2, 2008 by Ray from San Ramone, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Morning coffee evening wine, quiet rooms and great restaurant.

“Very friendly respectful staff.”

Mar 21, 2008 by Brad from Shaker Heights, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Rooms were comfortable and staff was very friendly.
• A bit far from transportation and public spaces small.

“Rooms are terrific but fitness facility needs a significant expansion - especially for a university setting in Boston! Staff was extremely friendly and helpful. I liked the evening wine reception and morning coffee, although public spaces are quite small.”

Mar 19, 2008 by Bernice from Columbus, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Funky decor & friendly staff.
• Location.

“This hotel was a short walk to one of the subway stations which made access to both Boston & Cambridge easy. It was really nice and a fun place to stay.”

Mar 16, 2008 by Susan from Monroe, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Clean, efficient, friendly but professional concierges, interesting and unique décor.
• The lobby music was disco and loud when we checked in at 12:00 am.

“Very comfortable, clean with unique decor.”

Mar 11, 2008 by Bruce from Richmond, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Proximity to North Station and Science Museum.
• The bar and restaurant was expensive.

“Hotel Marlowe was easy to find, near the North End, TD Banknorth Garden, and the Science Museum. The attached mall is convenient.”

Feb 27, 2008 by Cristina from Niwot, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The quality of service.
• No Jacuzzi.

“The hotel is in excellent condition and the rooms are clean and decorated nicely. Staff is very happy to help and accommodating.”

Feb 27, 2008 by Jack from Englewood, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[5]

• Great sheets and pillows; dogs allowed.
• Too far from Harvard square; parking not included.

“Very nice place; see above.”

Feb 27, 2008 by Ian from Princeton Junction, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Free wine tasting at night, coffee in the morning, NY Times, mountain bikes, staff, decor, atmosphere, communal room!
• No free parking at hotel. Had to park at adjacent mall garage for $31.

“The staff is very helpful and friendly. They gave us a great map and educated us about the night life in the area. Definitely made our night of great Boston seafood and live bluegrass/jazz absolutely perfect! We almost didn't want to leave the hotel to venture out because we were so comfortable there. The free coffee and tea in the morning was fantastic as was the free wine and beer at night! The atmosphere is great and the common room where they serve the coffee and wine is perfect for socializing with other guests who are equally as impressed. The rooms are a little smaller than I'm used to, but the accommodations were beyond my expectations and that included access to free high-speed internet, a great king size bed, and on and on. We'll be going back! The only issue I had with the hotel was that there was no free parking, or any parking at the hotel. We had to park next door in the mall's garage which came out to over $30 for saturday night to sunday afternoon. Just be prepared. Other than that, I'll definitely be going back!”

Feb 26, 2008 by Leanne from Belmont, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They allowed dogs; rooms were beautiful, staff friendly.
• Our stay was too short.

“We loved the location. I wish we had stayed longer. Our room was spectacular and wished we had known it was pet friendly so we could have brought our dog. Highly recommend this hotel and will stay here again.”

Feb 24, 2008 by Sarah from Durham, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Its hip, it's well organized, and very convenient to mitt.
• Honestly, the room smelled like smoke.

“Fun, pleasant.”

Feb 21, 2008 by Kathy from Epping, NH
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nicely decorated rooms.
• A little further from subway than thought. Also, charged for parking. They said it was free when I called.

“Very nice hotel. Be prepared to pay for parking. Decided to stay in Cambridge because the hotel said parking was free, it wasn't. Parking cost almost as much as Downtown Boston, if you're headed Downtown, you may just want to pay for parking, rather than dealing with public transportation.”

Feb 19, 2008 by Brian from Port Washington, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Style and decor was unlike anything I had ever seen.
• Was surprised that lounge was so small.

“Definitely worth the price I paid and easily met my expectations. Room was perfectly clean. Was disappointed that my TV internet did not work. As a dog lover, I appreciated that the hotel was pet-friendly, but I could understand if others did not share the same feeling. Restaurant in the hotel was very good; however my entree took a long time. They took it off the bill without me even mentioning it, so that made up for it. Otherwise, restaurant service was great. Check in was easy, and parking is actually a good deal relative to Boston prices, $20 for overnight. Was surprised that the hotel is connected to Cambridge Side Mall, so picking up toiletries I had forgotten to pack was very convenient. Would recommend this hotel to couples with a taste for leopard print and red plush.”

Feb 13, 2008 by Jeff from Bethesda, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Friendly staff; very stylized, hotel has a sense of fun.
• Decor could be considered a bit busy or over the top.

“Excellent four star hotel near the MIT campus. The hotel is on the other side of Cambridge from Harvard University.”

Feb 9, 2008 by John from Cheshire, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Staff was great. Restaurant outstanding.
• Nothing.

“I stayed here with six couples. We were treated with respect and attentiveness. The restaurant was not typical hotel fare. Chef came out to see to every need. Food was great in quality and presentation. It's hard to please 12 people but everyone agreed had a superb stay.”

Feb 6, 2008 by Amy from Stuyvesant Falls, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I liked the upscale furnishings and the cleanliness to match.
• I didn't like that I had to pay to park.

“I was very impressed and happy with all aspects of this hotel from the furnishings, cleanliness, and staff.”

Jan 30, 2008 by Julie from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was super friendly and very accessible if you needed them.
• No vending machines for drinks, etc. Had to pay high price for items in stocked bar / refrigerator.

“Gorgeous room and very friendly staff. I would recommend this hotel to anyone. We had a great stay.”

Jan 24, 2008 by Laurie from South Windsor, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Everything!
• The only thing we noticed was the lack of a fan in the bathroom.

“From the moment we arrived, everything was perfect...from the entrance to the room to the people. It was a truly wonderful experience to stay at this hotel.”

Jan 23, 2008 by Andree from Warren, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly, helpful staff; chic, creative rooms, true boutique environment, animal friendly.
• Rooms over the courtyard (where valet service and entrance to hotel is located) are noisy until 1 AM.

“Centrally located, beautiful, trendy, chic environment, animal friendly (saw a couple of big dogs) and yet scrupulously clean (cleaner than some 4-star hotels that only host people!). The staff was welcoming and helpful. Happy hour at the bar was great - good drinks, service, and ambiance. A real delight.”

Jan 4, 2008 by John from New Egypt, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Turn down service at night.
• We were put on a smoking floor.

“Great hotel and would be a great place to reside over a long weekend with my wife. The only complaint I have is that we specifically asked for non smoking room. Our room had a heavy odor of cigar smoke. When we inquired almost immediately they told us it was a non smoking room on a smoking floor. During checkout we told them about it again and they said someone must have illegally smoked in the room.”

Dec 18, 2007 by Michael from Smithtown, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very attentive staff.
• Cambridge side/galleria mall parking closed early.

“The hotel is a very good value with courteous and very attentive staff. The desk clerk and bell staff were quick to solve problems with the on site parking service they parked the car right for me when the garage opened! The rooms are bright, well appointed, quiet and very clean. The maid staff was perfect the room was made up / turned down at just the right moment without ever telling them when to do so.”

Dec 5, 2007 by John from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great view of the Charles river. Helpful staff.
• Turning the radio on as a part of the turn down service.

“I liked it and would go back.”

Sep 25, 2007 by Sean from Grantham, NH
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Front desk and door staff were informative, friendly and very helpful.
• Plastic door keys are expected to be thrown away rather than collected and reused no drop box exiting garage.

“Location and friendly staff make this a first choice option.”

Sep 6, 2007 by Shayna from Cumming, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms and great location perfect!
• There is nothing one could not like. Wonderful hotel.

“It was perfect. The rooms are very well appointed. The bed is the most comfortable I have slept in a hotel. The staff was wonderfully pleasant even going out of their way to accommodate me while I was sick. I would highly recommend this hotel!”

Sep 5, 2007 by Margaret from Weston, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The wine tasting in the evening and the coffee and papers in the morning- no charge anywhere.
• Sometimes I do get a bit frustrated by the hotel's location.

“I have stayed here many times and just love it. Over the top decor makes it feels very different from the typical chain hotel and really nice staff really makes it distinct. The wine tasting from 5-6 is very popular, as is the free coffee in the morning. Very nice turn down service at the end of the day provides lovely chocolates and more. It's hard to read the paper in the lobby due to the lighting which is pretty much nonexistent, and the hotel restaurant is not anything to write home about, but all in all, it is a super place to be.”

Aug 29, 2007 by Cp from Hockessin, DE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness.
• Slow restaurant service; parking exit not clearly marked.

“Generally, it is a nice hotel.”

Aug 23, 2007 by Koshy from Toronto, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The hotel has its interiors done in a unique color scheme. Such as bright red and yellow colors, which are found throughout the inside of the hotel?
• I wish they offered complimentary breakfast.

“If you are visiting Cambridge-ma, I will recommend this hotel to be paid a visit. It is located in a decent locality. The staff is friendly and the rooms are spacious for guests with all amenities.”

Aug 15, 2007 by Bart from Leuven, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• A warm welcome at the reception. Great wine reception.
• Location not too central.

“Very beautiful rooms and friendly service.”

Jul 31, 2007 by Sunil from Framingham, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Trendy hotel, close to shopping and other facilities.
• Room was a tad smaller than I expected for a 4-star hotel.

“Excellent place to spend a leisure weekend. Close to many attractions and adjacent to the Cambridge galleria shopping mall. The best part is the Charles river boat tour which starts right behind the hotel. Parking is pricey as is in such areas.”

Jul 23, 2007 by Theresa from Corpus Christi, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Close to mall and T-stop. Nice wine tasting hour. Close to river walk.
• No pool or sauna.

“Wonderful hotel and wonderful location, close to public transportation, shopping and restaurants. Helpful staff.”

Jul 12, 2007 by Dan from Ithaca, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The best hotel I have stayed in Boston.
• Nothing.

“Great. Nice location. Great staff. Beautiful room. The only complaint I have is that I missed happy hour. Wonderful drinks at the bar.”

Jul 11, 2007 by Arnold from Clovis, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean, comfortable with a great location and relaxing.
• I have nothing negative to say.

“The hotel Marlowe was everything we hoped it would be. We were very fortunate to get this particular hotel. If one wants peace and quiet with extraordinary comfort, then the Hotel Marlowe is an excellent choice.”

Jul 10, 2007 by Lisa from Narragansett, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Plush, clean, wine hour, and coffee hour.
• Small bakery items with coffee would be a welcomed addition.

“Outstanding! I would recommend it to anyone.”

Jul 8, 2007 by Donna M. from Somerset, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Decor very unique and pet friendly.
• Prefer coffee in room for a.m., and coffee available all day.

“Great hotel. Will seek to stay at other hotels from this chain. A unique experience and a great location from Boston.”

Jul 8, 2007 by Carol from Sandwich, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Friendly greeting, welcoming wine hour, style of décor.
• Sister tried to send champagne to room, too complicated, gave up, were told untruth about restaurant reservation availability.

“Beautiful interior, very friendly staff. Added touches, such as wine hour and coffee setup in morning were a bonus. Food overpriced, especially breakfast.”

Jun 30, 2007 by J from Riverside, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[3]

• Staff was friendly. Free wireless internet.
• Staff was not terribly knowledgeable about directions.

“The rooms were very comfortable, if somewhat aggressively decorated. The doorman greeted us by name when we got out of the taxi from the airport. The location is somewhat out of the way for Cambridge--Harvard Square is quite a hike--but for Boston it's great--Lychmere T stop is very close. Lovely views of the city across the river, and very close for walks along the river. It was a good value and suited our purpose very well, but if you want to be located right in the heart of things, stay elsewhere.”