User Reviews for Doubletree Guest Suites Boston

Research User Reviews for Doubletree Guest Suites Boston (1-20 of 519)

• Add Your Own Review »

Nov 15, 2009 by Mary Anne from Sacramento,CA
Overall Rating: 9

• Price, room size and location.

“In terms of view and if you wanted to be near Harvard this hotel was great. They did offer shuttle service to make up for access to rapid transit.”

Oct 11, 2009 by Carolyn from Davenport,IA
Overall Rating: 10

• Responsiveness to needs was excellent. If there were a rating higher than 10, I would use it;.
• Cann't think of anything negative, forgot to mention the shuttle service was extremely useful and on time.

“I rate this hotel as one of the best I have stayed at. Ease of check-in/out, politeness of employees, clean room, dependable shuttle service all contributed to my experiencing Boston. Thank you.”

Oct 6, 2009 by Michelle Lowry from Tulsa,OK
Overall Rating: 10

• It was clean, very nice, nice staff, loved it!

“We loved it!! No complaints!”

Oct 1, 2009 by Marlene from Bogota,NJ
Overall Rating: 10

• Very spacious and quiet, modern technology, great business center.

“The parking was convenient and access from there to hotel, first rate. Hotel itself, first rate. Best hotel experience yet thru Priceline!”

Sep 30, 2009 by Joelle from Rome,NY
Overall Rating: 10

• Free shuttle to different parts of the city and very friendly staff.
• Nothing.

“Very nice hotel - immaculate, modern, helpful staff. Our room overlooked the Charles River.”

Sep 8, 2009 by Balroop from Ferndale,MI
Overall Rating: 6

• Hotel was very clean.
• They seem to charge extra for everything, parking, internet, etc.

“Well Kept. Fairly friendly staff. Considering anyone bringing their own vehicle would not have other parking choices in busy city like Boston, the $30/night is little opportunist. The $10/day charge to access WiFi in room and hotel lobbies is also a little ridiculous, especially if aiming for the business traveler.”

Aug 27, 2009 by Cheri from Vancouver,Canada
Overall Rating: 8

• Spacious room and the view from my room facing the river was wonderful.
• Inconvenient if you don't have a car.

“The room was fabulous, the staff are not trained to provide excellent service, but they were friendly. The grounds and public areas were very well kept and in great working order. This is a small thing, but a really nice feature - the elevators were very fast and efficient.”

Aug 24, 2009 by Rong Huey from Newark,DE
Overall Rating: 8

• Clean, friendly.
• The location is not pretty good for traveler.

“I am going to recommed to friends.”

Jul 25, 2009 by Starlight from Sacramento,CA
Overall Rating: 8

• The room was spacious and comfortable. The public space was attractive.
• It is not close enough to a T stop. The air conditioner in our room was noisy and was not fixed during our stay.

“Overall, we were very happy with the quality of our hotel, our suite and the friendliness/quality of the staff. The shuttle was very useful, indeed necessary. If the shuttle had pick-up from the nearest T stop, this would make a future stay more likely. In addition, they need an airport shuttle. Taxi or public transportation are the only options now.”

Jul 8, 2009 by Dennis from Canandaigua,NY
Overall Rating: 9

• Great staff. Excellent location, next to everything

“Quiet, comfortable and the priceline rate was unbelievable.”

Jul 7, 2009 by Michelle from Burlington,Canada
Overall Rating: 9

• Friendly, courteous staff.

“I was pleasantly surprised. Beautiful hotel room with microwave, fridge, bottled water and popcorn. The bathroom was super clean. The lobby area is spacious. The staff top notch. Our room view was facing the Boston skyline, fantastic. They also gave Priceline a good review and said that you people are top notch to work with. The most important feature: The best chocolate chip walnut cookies you ever tasted! The coffee in the room was also quite good. Fresh half and half.”

Jun 12, 2009 by Chris from Roxbury,MA
Overall Rating: 8

• Fantastic view from room, proximity to Boston & Cambridge.
• Parking was $25 a night for guests?

“Very nice hotel. Clean. Rooms are updated and the view of Boston was nice. Not easy to get to via walking, but overall very nice and would stay there again.”

May 27, 2009 by Maureen from Walnut Creek,CA
Overall Rating: 9

• I would have liked a complimentry continental breakfast.

“Very nice, great central location with very helpful staff.”

May 23, 2009 by Juan from Urbana,IL
Overall Rating: 8

• It is comfortable and the staff is very nice.
• It is very far from the interesting places on the city.

“It is a good hotel with nice staff, but is isolated and very bad located.”

Apr 30, 2009 by John from Brooklyn,NY
Overall Rating: 9

• Beautiful and quiet. Good staff and hotel had nice views from my room.
• There is nothing
  I didn't like.

“Very nice and very clean hotel in a great location. Wasn't too happy about having to pay for parking but I guess that happens when you stay in a hotel in a major city. My room had a beautiful view of the Charles River and Cambridge. I loved having two high definition TVs in my suite.”

Apr 19, 2009 by Jeff from Schenectady,NY
Overall Rating: 10

• Clean, spacious suite with microwave and fridge. Memorable architecture. Incredible view.
• Parking charge is excessive, difficult to enter and exit the hotel with a car.

“I am very happy with this hotel.”

Apr 16, 2009 by philip from Moline,IL
Overall Rating: 10

• Shuttle services to three locations, very convenient.
• Escalator was making sqeeking noise, all the time.

“Parking is extra fee, but has no other place to park. The hotel provided shuttle services to harvard sq., freedom trail locations which were what I needed.”

Apr 16, 2009 by Amy-Marie from Brooklyn,NY
Overall Rating: 6

• It was really clean.
• Really more for business - very expensive overall; parking, dining, and the sheets were terrible!

“Not a good place for a family. The extra room was nice, but we didn't get any other amenities we were hoping for.”

Apr 11, 2009 by Joan from Orlando,FL
Overall Rating: 7

• The suite was phenomenal. Spacious and well appointed.

“The hotel was beautiful, the lobby was gorgeous, restaurant was fantastic. My suite was spacious, well appointed, and the overall experience was pleasant.”

Mar 26, 2009 by Susanna from New York,NY
Overall Rating: 8

“Spacious rooms, soft towels, conveniently located, good food, excellent concierge service.”

Feb 20, 2009 by Mark from Jericho,NY
Overall Rating: 0

• Great suite layout.
• Alarm clock went off at 6:30 am.

“Hotel provided excellent accommodations. Like with any hotel in a city, parking is $ 25 a day, additional.”

Feb 19, 2009 by Gordon from Villanova,PA
Overall Rating: 8

• staff friendliness, nice upstairs lounge/lobby
• TVs were old and outdated

“A friendly, comfortable place to stay, but with a few years on it.”

Feb 17, 2009 by Eric from Washington,DC
Overall Rating: 5

• The bed was very comfortable.
• The room smelled like smoke, the TVs didn't work.

“I was happy when I arrived. A room with a king sized bed and all looked very nice inside. The problem was, the room smelled like smoke. Also, the TVs didn't work; they got all fuzzy on any cable channels. It was also really noisy. The hotel is built around a large open area in the middle. A bar and meeting area is located on the lower level of this open area. It was really noisy as people were talking at the bar. It helped that the beds were back away from the door, but still a little annoying.”

Feb 11, 2009 by Peter from Montclair,NJ
Overall Rating: 9

• The suites are large, with separate bedroom and living space
• Drab white paint job could be brightened up

“The hotel lives up to its 3 1/2 star rating. There were small issues: visivle plumbing tape around the shower heads, a shower stopper that did not work properly. But the rooms were large, well decorated and comfortable and the hotel staff was excellent.”

Dec 4, 2008 by Larry from Minneapolis,MN
Overall Rating: 8

• Suite layout.
• Charge for internet access.

“Very good room, average hallways, expensive restaurant (for food provided), inconvenient location off of train line.”

Nov 21, 2008 by Rebecca from Indianapolis,IN
Overall Rating: 6

• My husband had to inject medication one night, hotel staff was helpful with bandades and supplies.
• The rooms are all facing the center so it gets very loud. Also the doors closed rather loudly.

“I expected something nicer for the number of stars the hotel had. Other Doubletrees I have stayed at are more luxurious. Also the front desk was not very accommodating when asked for a room change.”

Nov 20, 2008 by Laura from Hampton Falls,NH
Overall Rating: 9

• The suite set up in the room was fantastic.
• Parking was expensive.

“Great place, enjoyed it very much.”

Nov 12, 2008 by Brian from Prescott,AZ
Overall Rating: 9

• Beautiful room, friendly and helpful staff.
• This hotel is a 15 minute walk to the closest T station and 30 minutes from Harvard (walking).

“As a male traveling alone to visit his son at Harvard for Parent's Weekend, this hotel served my needs well, especially for the price. I walked to and from Harvard when the shuttle wasn't available, which took about 30 minutes, but this was a beautiful, relaxing walk along the Charles River with the Fall colors. This hotel would have been ideal if a T stop had been close by, but I don't mind walking. The suite more than suited my needs, and the room service breakfast was very good. I found the concierge service very helpful.”

Nov 11, 2008 by Brian from Oneonta,NY
Overall Rating: 9

• Accommodating staff, great rooms.
• The issue of smoking rooms.

“It's clean and quiet.”

Oct 29, 2008 by Mark
Overall Rating: 10

• Spacious room and
  comfy bed.
• Nothing.

“The hotel was great. The staff was friendly and the restaurant food was excellent. The only complaint I could have (and not a big one) was that with a couple events going on it was very noisy.
”

Oct 25, 2008 by Emily
Overall Rating: 10

• The room size and the service.

“The check-in was easy and friendly. The suite was well appointed. Each room was spacious. The rooms were quiet, clean and the bed was very comfortable.”

Oct 22, 2008 by tina
Overall Rating: 6

• Location.
• Odor of smoke in room; shower did not work.

“They gave us free breakfast because of thebroken shower. all and all not bad; smoking room a big negative.”

Oct 7, 2008 by Sam
Overall Rating: 4

• Terrible restaurant, services and very loud overall.

“This hotel is old and need renovation and updates, not only physically, but also new and improved services.”

Sep 29, 2008 by Danny
Overall Rating: 6

• The suite was clean and neat, had all the necessary amenities.
• Front desk customer service was on par with an average motel - disappointing.

“The hotel itself has a lot of appeal. And if you are lucky, you'll get a room with an amazing view of the river. All the amenities that an average traveler would look for, they are all there. The place is clean and inviting. It has its own jazz club, which is pretty amazing also. The only disappointing thing is front desk staff. Very friendly and good people, just not knowledgeable enough about their own software.
”

Sep 25, 2008 by JHB
Overall Rating: 8

• They provided a free shuttle service that dropped/picked-up residents at convenient locations in the city throughout the day. Really loved that!
• The restaurant was way overpriced.

“Clean hotel with nice rooms and extremely friendly and helpful staff. The views of the river are lovely. The free shuttle service was great and is enough alone to bring me back. Only negative is the outrageous prices in the restaurant. Not everyone is a business traveler with a per diem who doesn't mind spending $20 for one person at breakfast.
”

Sep 11, 2008 by Cara from Scotia, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great staff.
• Food was not as good as I expected.

“I would stay here again in a Heartbeat.”

Sep 11, 2008 by Amanda from Lakemoor, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked the location and the service.
• It would have been nice if they had a shuttle to and from the airport.

“The hotel was in a wonderful location across from the Charles River and about a mile from the T-station. The people working there were friendly and very helpful. We felt very comfortable and relaxed. There was so much to do in the city we were unable to take advantage of the hotel's indoor pool. Overall, we really enjoyed our stay.”

Sep 10, 2008 by Cara from Scotia, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was friendly at all times, even when just passing by in the elevator, and called me by name when on the phone or approaching the desk.
• The dinner food was not as high quality as I would have expected.

“This hotel was beautiful, large rooms, friendly staff, and made for a great weekend away!”

Sep 10, 2008 by John from Oconomowoc, WI
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• The location was excellent.
• The hotel bar was far more expensive than I expected it to be.

“The hotel was in a good location and had great amenities in the room. I was pleased with the quality of the room.”

Sep 10, 2008 by Jeff from Huntingdon Valley, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was gorgeous.
• Having to pay for parking.

“I would highly recommend staying at this hotel. Each room was a little suite. Extremely clean. It was also a pretty hotel inside.”

Sep 8, 2008 by Juan from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[3]

• It was a suite.
• Location is horrible.

“NA.”

Sep 6, 2008 by Kathryn from Princeton, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• It was on the Charles and had a good view of the River.
• Front desk man was on the phone and kept me waiting.

“Location was great. Room was wonderful. Staff in the breakfast room was attentive. Gave me a warm cookie when I checked in.”

Sep 5, 2008 by Farokh
Overall Rating: 9

“Outstanding hotel and facilities. Highly recommend this hotel.”

Sep 4, 2008 by Mary from Los Angeles, CA
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[1]

• The young man at the customer service desk was friendly and helpful.
• The location is horrible, you can't walk anywhere, the shuttles are sporadic, taxis expensive.

“If it weren't for the location, we would have enjoyed our stay at the Doubletree. The accommodations were fine. However, the inconvenience of the location colored our entire trip and made everything more difficult and expensive. There is absolutely nothing within easy walking distance, including restaurants or convenience stores.”

Sep 4, 2008 by Jim
Overall Rating: 0

“Conveniently located near shopping and fine restaurants.”

Sep 2, 2008 by Marsha
Overall Rating: 10

• Friendly staff and spectacular room.

“I loved this hotel. We brought our two dogs and were made to feel very welcome (all of us). We even took the free shuttle bus to Harvard Square with the dogs! The suite was awesome (clean, spacious and comfortable)and the staff was accommodating and friendly. We highly recommend this as an ideal place to stay when visitng either Boston or Cambridge.”

Sep 1, 2008 by Kathi from Costa Mesa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The view of the river and Harvard.
• Required to pay for parking.

“Great hotel. Nice location, close to downtown.”

Aug 31, 2008 by Abby from Fergus Falls, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean, beautiful, spacious.
• Smoking room initially.

“Great hotel. Free shuttle service to all major attractions in Boston. Clean hotel, spacious rooms, gorgeous river views. Would definitely recommend.”

Aug 31, 2008 by Vicky from Old Greenwich, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was extremely helpful.
• That I had to pay 25 a night for parking.

“The Doubletree Guest Suites is a comfortable and reasonably priced (for the area) option. My experience there was quite positive. The staff was friendly and extremely helpful, the room was similar to more expensive places in the area - very clean, quiet and pleasantly designed. The drawbacks for me were that it was not located near public transportation and I personally don't like driving in that area because parking is so impossible to find. The only other thing was that there was no place to buy a bottle of water for less than $3.00 - I had to go to the restaurant to purchase this. Generally speaking my experience there was very positive and I would definitely stay there again.”

Aug 28, 2008 by Garrett from Somerville, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very smiley, engaging employees everywhere I turned.
• Twin beds in the suite? Too small for me.

“The employees here made the stay worth while. The accommodations were wonderful, and the decor was very stylish. Breakfast was great, too!”