User Reviews for Doubletree Guest Suites Boston

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May 6, 2008 by Eliza from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• convenient location, clean.
• Need to pay for internet in the room.

“like it.”

May 3, 2008 by Mark from Florissant, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Spacious room and comfort.
• Access to free public transportation.

“Friendly service, clean, and comfortable.”

May 3, 2008 by David from Peterborough, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Huge suite at a great price. Excellent, friendly staff.
• Hotel restaurant was a little pricy for breakfast,

“We loved this hotel. Seven dollar cab ride to Fen way for the game. Cool. Huge suite with a king size bed. Flat screen HD TV in the living room. Huge beautiful bathroom.”

May 2, 2008 by Bert from Edmonton, AB CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• All conveniences from valet parking to wakeup calls and room service etc. were readily available.
• Paper and plastic cups & drinking glasses.

“This hotel is situated on the river across from Cambridge. It is 10 min. from Logan Airport. Interesting panoramic views from your window. Has the most popular Jazz club in Boston if not Mass. Very comfortable suites including sitting area with flat screen TV and separate bedroom with TV also. Very comfortable bathroom with infinite hot & cold water with ample pressure even on the top floor. Would recommend to anybody. This will be my address whenever we stay in Boston.”

May 1, 2008 by Anne from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The rooms were big and comfortable.
• The swimming pool and hot tub were too cold.

“Very friendly staff. If you like Boston accents, this is your place -- everyone's from Rah-vee-uh (Revere). The rooms are large and comfortable. The pipes made a horrible squeaking sound but they were very quick to fix it. Only negative was the pool and hot tub. The hot tub was lukewarm, and the pool was freezing.”

Apr 17, 2008 by Sandy from Yarmouth, ME
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Fairly convenient to Harvard.
• Traffic is difficult.

“I have only good things to report, the cookies are fabulous.”

Apr 17, 2008 by Drew from Waterville, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• They gave us hot cookies when we checked in.
• Low pressure in the shower but other than that, good to go.

“Easy to get to from the highway, had its own parking garage, was welcomed with warm cookies when we checked in and 2 separate rooms for hour hotel room, one for sleeping and one for lounging. Also had a refrigerator which was nice.”

Apr 17, 2008 by Mollie from Bristol, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Center atrium was very attractive.

“It was a lovely hotel convenient to our activities”

Apr 17, 2008 by David from Anchorage, AK
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Walking distance to Harvard Square and the Red Line of the T.
• The immediate surroundings, turnpike etc., make it unappealing right around the hotel.

“Hotel staff are wonderful! The rooms are large and well appointed. The suite only nature of the hotel makes the stay particularly comfortable. It is about a 20 minute walk to the T line at Central or Harvard Square. The walk in pleasant, but it does take some time. The hotel operates a regularly scheduled shuttle.”

Apr 17, 2008 by Stephanie from Saint Paul, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very clean and luxurious.
• I am afraid of heights and they had glass elevators.

“The room was spacious and clean. Hotel staff gave me a cookie when I checked in. I was on the top floor and had a great view of Cambridge.”

Apr 16, 2008 by Coreen from Wolcott, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Free shuttle was great and indoor pool was nice!
• Didn't know I had to pay for parking in their garage.

“I was very pleased with the room and the staff service. My daughter (5 1/2) wrote a note that she was never leaving).”

Apr 16, 2008 by Lisa from Orlando, FL
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[2]

• I liked the pool and workout room. Also concierge was helpful.
• Location was horrible. Very hard to get to from airport by public transportation.

“Nice hotel. Nice staff. Poor location by busy streets and freeways.”

Apr 16, 2008 by Lee from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Pool, hot tub, lobby area, view of river big.
• Paying for parking and internet.

“Best views of crewing on the river. Excellent access to the walk, run, biking along the Charles the Hotel pet policy also worked for me.”

Apr 16, 2008 by Umar from Bridgewater, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• I liked that my room was a suite.
• I did not like that it was a smoking room.

“Great hotel. Great weekend.”

Apr 15, 2008 by Mark from Piscataway, NJ
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• They immediately upgraded me to a King Suite non-smoking room because the room they had for me was a smoking room.
• Nothing.

“Fantastic staff. Clean, polite, just a great experience.”

Apr 14, 2008 by Sam from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Star rating and the comfy bedding.
• Single beds.

“A bit outside of Downtown Boston, but perfect if you have a car. The hotel doesn't look like much from the outside but it is clean and well appointed. It was a little odd to have a living room / sitting area with a television in addition to a bedroom with two single beds. I'd much rather have a regular room with a double bed, but I guess the architect has spoken. In any case, I still slept like a rock and had a spring board for a few great runs along the Charles!”

Apr 9, 2008 by Brian from Oneonta, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good space overall.
• Initial contact not good.

“As noted previously, good overall space. Staff good and a rough start ended up a real winner.”

Apr 9, 2008 by Wen from Springfield, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[6]

• Room was good enough.
• Services really should be better.

“I didn't get my check in warm cookie, someone on front desk looks not being willing to help me do something, such as changing my expired key.”

Apr 9, 2008 by Ahsan from Chantilly, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• The room was comfortable (not great) but comfortable.
• The parking rate overnight was outrageous!

“Comfortable hotel if you are able to overlook the noise from the road and don't care about parking onsite.”

Apr 5, 2008 by Anonymous! from New York, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[4]

• It's a nice hotel, close to town.
• It costs $30 extra to stay at this hotel. They charge for parking and internet access.

“They even offer free access to the internet for non-guests in the lobby, but charge guests $9.95 in their rooms to access the same signal.”

Apr 4, 2008 by Eric from Ajax, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• Nice decor, big spacious suite, friendly staff.
• 20 minute walk from Subway.

“Very nice hotel. Lobby looks brand new, room was much larger than I expected. Staff was very friendly and was able to help us get everything we needed. They give you warm chocolate chip cookies when you check-in. Very comfortable place to stay. Only inconvenience is it is a 20 minute walk to the subway station. I would definitely stay here again.”

Apr 2, 2008 by Kent from Chevy Chase, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Bed, room, everything working, staff friendliness.
• No available outlet near bed for laptop or chargers.

“Everything excellent about hotel except for availability of outlets near bed for laptop or chargers.”

Mar 30, 2008 by Weirui from New York, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[5]

• Roomy, facing river, friendly concierge.
• I am non smoking, but had a smoking room.

“Friendly, spacious, quick response.”

Mar 25, 2008 by Cynda from Skaneateles, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[6]

• Spacious and clean.
• Too noisy.

“Very nice hotel, but noisy due to the atrium. Next time I will request a room on the upper floors.”

Mar 22, 2008 by Jaimie from Philadelphia, PA
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[7]

• Convenient to Boston university.
• My room was next to the elevator and I heard the bell sound every few minutes all night long.

“The hotel was very nice and conveniently located to Boston university. The only problem was my room's proximity to the elevator. This made for a restless night.”

Mar 11, 2008 by Steve from Duluth, MN
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[6]

• Lovely rooms.
• Promised shuttle service did not run when most needed, necessary given hotel location.

“A fine place to stay, although I am disappointed Doubletree has decided to use plastic cups rather than glasses at least at this location.”

Mar 9, 2008 by Gail from West Seneca, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Complimentary cookie on arrival, complimentary beauty supplies, Internet access.
• Fee for parking a vehicle.

“The hotel lobby was very inviting and there was easy access to the business center and pool. The restaurant served very tasty foods and all the employees were friendly. Shuttle service was convenient and easy to use.”

Mar 8, 2008 by Renee from Centennial, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Love the rooms, all suites!
• They are renovating right now.

“I stay at this hotel allot. It is under going renovations right now, so that is good and bad. But this is one of my favorite places to stay for the rooms and the service! Always can count on a good experience!”

Mar 5, 2008 by Aaron from Jackson, MS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The concierge staff were very helpful and friendly.
• It was out of the way from the city itself.

“I really enjoyed the stay at this hotel. The staff was awesome and even gave free internet voucher for our second and third day. Although it was out of the way from activities, there was always a taxi within 2 minutes of the hotel.”

Feb 27, 2008 by Toni from Bridge City, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Big rooms friendly staff.
• The Terrace cafe took forever to get our food to us.

“Great place to stay,close to Harvard where we were attending the Mit and Harvard math contest..staff very helpful and friendly very impressed overall.”

Feb 16, 2008 by Captain from Corvallis, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was very courteous and helpful.
• The room had two twin beds. Need I say more?

“Although I would have preferred a bigger bed, the room was clean and comfortable. The staff was very courteous and helpful.”

Feb 14, 2008 by Sue from West Springfield, MA
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[7]

• The cookies.
• Did not know that we were to get a smoking room.

“The stay was okay the staff was pleasant however the amid stook my daughters shoes.”

Feb 5, 2008 by Keri from Dunmore, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Great location, clean, spacious rooms.
• Noisy, lots of children running around, staff was not exceptionally friendly.

“I was extremely satisfied. The location was great and close to the city. The subway stop is not so close, but there is a shuttle provided by the hotel. However the shuttle runs at designated times and cannot be reserved until the day the shuttle is needed. There were lots of children staying here, so this is definitely a child friendly hotel but the noise level could be a bit too much for the business/solo traveler.”

Feb 1, 2008 by Rick from Ringoes, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Mini-suite arrangement, large conference table.
• Internet charge, comforter-style bedclothes too warm.

“Excellent for the business traveler, particularly with a need for in-room meetings. There was a conference table for 8 in the room. A bit isolated; I had about a 10-min. wait getting a cab during morning rush hour. I would prefer a conventional blanket and sheets, but most hotel chains have switched, probably because it's faster to make up the room.”

Jan 28, 2008 by Lisa from Wilbur By The Sea, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• The gym was excellent; beds were comfy, layout superb.
• The couch in the Living Room was soiled.

“This hotel was very convenient, the beds were extremely comfortable and the room layout was great having 2 rooms with TV's. The gym was great. We didn't have time to check-out the sauna and pool. The front desk staff did have a bit of an attitude when we asked to have a different bed layout. My brother's room had only twin beds, which he didn't like, but the comfortable mattresses and bedding made up for the "slight". The room coffee packets were "weak", but there was coffee in the lobby with all the fixings. Overall, our hotel stay was excellent.”

Jan 24, 2008 by Ellen from Sunderland, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[6]

• Close to Boston and Cambridge, very attractive.
• It is somewhat difficult to get to, unless you know your way well.

“Very nice. It's a lovely hotel but not easy to get to unless you know Boston pretty well.”

Jan 23, 2008 by Vincent from Roslyn Heights, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great Location, excellent accommodations, good price.
• Despite 3 requests, caffeinated coffee never arrived.

“Great location, wonderful ambience, excellent accommodations, friendly, efficient service, all at a very reasonable price. I will definitely return.”

Jan 20, 2008 by Gary from Bayport, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Easy access with rooms with separate sleeping area.
• Paying for parking.

“A nice property at a good location.”

Jan 18, 2008 by Odie from Winchendon, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was a suite, with a separate bedroom, with a king bed.
• The additional cost of $20. For parking is a bit too much.

“We had a great time at this hotel, the kids loved the glass elevators, and I loved the very comfortable king-sized bed.”

Jan 18, 2008 by Maggy from Stonington, CT
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[3]

• The beds were comfortable.
• They gave us a twin non smoking room instead of a king.

“The hotel would have been perfect had we been given a non-smoking king or queen room. One person I called said they'd give us a double non-smoking but when we got there, they said they only had the 2 twin beds non-smoking. Not very romantic, is it?”

Jan 14, 2008 by Jess from Worcester, MA
Overall Rating: 4
Cleanliness:[10] • Staff:[8] • Location:[3]

• Clean, huge rooms.
• Restaurant food was very slow, bad quality, and very expensive.

“The room was okay. The hotel was far from public transportation (extra taxi costs), and the restaurant food was pretty bad. Took nearly 45 minutes to get a "crispy" buffalo chicken wrap that had the consistency of mashed potatoes (no joke).”

Jan 9, 2008 by Renee from Centennial, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Loved the rooms they were all suites.
• Parking was expensive and Internet was weak.

“This hotel is very comfortable and the staff is 50/50, half of them are great and half of them are terrible. But the food was good and every room is a suite,”

Jan 2, 2008 by Chris from Huntington, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very nice room, friendly staff and wonderful rates/accommodations!

“From the moment I got to the hotel and got my "free warm cookie" I knew that I wouldn't have any problems with the hotel. What I saw next was nothing short of breath taking. The pool was nice, though just a bit too short for me to do laps in, and a bit cold. It was probably meant to be more for families than people looking for a good morning work out. In addition to this, the staff did everything within their power to help me out the next morning when my battery in my car died. I'd definitely recommend this hotel to my friends and relatives.”

Jan 1, 2008 by Nirav P. from Westport, MA
Overall Rating: 5
Cleanliness:[1] • Staff:[5] • Location:[9]

• Location was convenient.
• Room was very poorly cleaned.

“I would not recommend this hotel primarily due to the cleanliness. Otherwise the hotel is adequate but there were clearly un wiped surfaces throughout the room. Disgusting.”

Jan 1, 2008 by Hope from Chelmsford, MA
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[8]

• Free shuttle to Boston.
• Service was the worst I have ever experienced in a hotel. Breakfast was poor quality.

“If you want a base line room, with a refrigerator without a microwave then this may be your choice. Sofa bed was the most uncomfortable pull out ever slept on. Hospitals offer better quality blankets. Breakfast buffet was never attended to: no bowls ran out of food, food spilled into the counter.”

Dec 31, 2007 by Sherry from Edgewater, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We held an event at the hotel on the first night. Even though I never met the hotel planner in person, every detail was taken care of.
• The elevators to the parking garage were out of service.

“The view of the Charles River was an extra treat. The staff was very attentive. They called to make sure our needs were taken care of on more than one occasion. The suite was comfortable and quiet. Room service response time was only a few minutes. The staff was very polite at all times of the day. We visit Boston twice a year, but this was our first time at the Doubletree Suites. We look forward to returning.”

Dec 30, 2007 by Matias M. from Toronto, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[5]

• The staffs are friendly.
• The rooms are small; television very old and small.

“We were not wowed nor were we hugely disappointed. The common areas are nice; our room had barely enough room for the king size bed so it felt cramped being in there. I guess they keep the price down by not investing in new TVs.”

Dec 22, 2007 by Linda from Montpelier, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Hotel room presentation.
• Paying for parking should be free.

“Room was very large, clean, and comfortable. Food was excellent.”

Dec 22, 2007 by Zebra from Everett, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] •

• Shuttle from hotel to attractions, refrigerator, free internet.
• Not close to public transportation, restaurant not to expectation.

“The rooms were small and cramped for three people. The room had a refrigerator but not a microwave. I think they ought to get rid of the wolf Gang puck coffee in the rooms.”

Dec 19, 2007 by Gary from Berlin, CT
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• Was able to upgrade to a much nicer room for only 20.00dollars.
• To far from train station to go down town, shuttle bus was available.

“Not bad for the money but there is allot better hotels closer to Downtown Boston for the same money.”