User Reviews for Hotel Viking

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Dec 9, 2009 by Kristine from Windham,CT
Overall Rating: 10

• Location was excellent. History and appearance was breathtaking.

“Overall an excellent experience and we will definitely return.”

Sep 22, 2009 by Gerry from Danbury,CT
Overall Rating: 9

“Classic service. Room furnishings a bit worn. Very close to the fun areas of the town, but in a nicely quiet area.”

Aug 20, 2009 by Cathy from Goffstown,NH
Overall Rating: 3

• The location is good, walking distance to a lot places.
• Room is very small and the parking situation.

“They gave you the smalles room in the hotel and the bed made noise every time we turned or moved. Bathroom is very small. Overall, we don't like the room at all. We felt like we were staying in someone's kid's room or nanny's room.”

Aug 10, 2009 by Susan from Ridgefield,CT
Overall Rating: 3

• The main section of the hotel was nice, liked the roof top music/bar.
• Pool
  was not clean and could not swim in it.

“Upon checking in, was assigned two rooms in the Newport section of the hotel which is not remodeled and feels like a two star hotel. Bathroom had original tub, carpet soiled, beds were uncomfortable. Asked to be upgraded which we were. Since we were too early to check into our rooms, went to the beach nearby. When returning, were assigned two rooms down the hall from one another, a problem since we were two adults and two children. Upgraded rooms in the main section of the hotel. Since I was upset about not being near one another, they dropped the upgrade fee. Okay, that was fine. Second day, cloudy so we went to the pool. Went into the hot tub, whatever it was, it was also in the garbage pail by the clean towels. So grossed out, everyone had to take showers right away. Complained to the hotel desk and was assured in was seaweed.”

Aug 10, 2009 by Stephen from Bronx,NY
Overall Rating: 10

• Just a wonderful high end hotel in every respect.
• Very expensive dining options.

“The Hotel Viking is a beautiful property. The staff was extremely accommodating in every respect, the room was fine with a very large LG high definition TV with a super super picture. Even the car valets were extremely friendly and helpful. I'd recommend this hotel to anyone.”

Jul 29, 2009 by Ruth from Andover,MA
Overall Rating: 10

• Rooftop bar with live music.

“Great location, excellent staff and outstanding.”

Jul 22, 2009 by from Larchmont,NY
Overall Rating: 6

• Good location.
• Very overpriced. Staff is very unprofessional.

“Very nice hotel. Some of the rooms are not updated. Staff did not what you would expect from a luxury hotel. Not very attentive. Did not follow through and where overall rude. The hotel is way overpriced for what it offers.”

Jul 20, 2009 by Debbie from West Hempstead,NY
Overall Rating: 10

• I love the friendly staff, bed and bedding were comfortable and quality of the air conditioning.
• walking to the rooms, although very well marked, was still confusing

“Hotel Viking is a clean, staff friendly hotel with a great location. It has a quaint old fashion feeling but it has all the modern amenities. The guest rooms were clean, the beds were comfortable and made with clean linens, which included a bottom sheet, soft blanket and topped with a down comforter covered in a duvet. The fitness center and pool were well air conditioned with a TV and great work-out machines. I loved staying here.”

Jun 28, 2009 by Jeff from Mystic,CT
Overall Rating: 10

“Great hotel and rooms are very upscale and clean.”

Jun 5, 2009 by Sharon from Bedford,NH
Overall Rating: 9

• The wait staff was very accomodating and friendly.
• I
  thought the extra charge for parking was unneccessary.

“Very well situated, can walk to the dock area. Quiet. Rooms were nice overall.”

May 17, 2009 by Alison from Tewksbury,MA
Overall Rating: 9

• The location was perfect for touring Newport on foot.
• Split bathroom and sink areas.

“This hotel was beautifully renovated and still has an exterior that resembles and fits in with the Newport mansions that are nearby. Parking was convenient but at an extra fee which adds to the cost of your room. Rooms still need some updating but were comfortable.”

May 5, 2009 by Kevin from Grosse Pointe Woods,MI
Overall Rating: 10

• Wonderful four post bed.
• Having to pay $20 to park.

“We thoroughly enjoyed our night at the Hotel Viking. It was a beautiful hotel and we loved the comfy bed and the nice fitness center. The concierge was very helpful too!”

May 3, 2009 by M. from Fairfield,CT
Overall Rating: 8

• Very clean hotel and friendly staff. Excellent location.

“Liked it for it's location, cleanliness and beautiful interior.”

Apr 7, 2009 by Scott from Uncasville,CT
Overall Rating: 9

“Classic old style hotel.”

Mar 17, 2009 by Elaine from Tyngsboro,MA
Overall Rating: 8

• Location and atmosphere.
• Noticed paint chipping - worn rugs - could use some sprucing up.

“Hotel had a very nice European feel - staff was very friendly and accomodating.”

Feb 11, 2009 by Seth from Vineyard Haven, Ma
Overall Rating: 5
Cleanliness:[9] • Location:[10]

• Staff I thought was very friendly.
• The old rooms get rid of the old armories (there isn't a TV in them!).

“Rooms were small, noisy and go to a different restaurant!”

Feb 11, 2009 by Karen from Vineyard Haven,MA
Overall Rating: 6

• Building and lobby were beautiful staff very attentive
• room was like a holiday inn

“Staff very friendly. Very noisy are. Guests overhead paced all night! They need to remove the old TV cabinets and get the tv off the only place table (place to sit in the small room)”

Oct 25, 2008 by Chris
Overall Rating: 9

• Comfortable.
• Crossing the street.

“Comfortable, attentive, friendly in a good location.”

Oct 16, 2008 by Michael
Overall Rating: 5

• Location.
• Basement-level room was dark, motel-quality, and thin walls let us hear everything to side and above.

“Jekyll and Hyde. Portions of it are luxury/upscale, and portions of it are bad motel quality.”

Sep 5, 2008 by Dean from Lake Carmel, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Elegant.

“Great hotel. You have to valet car. All of Newport is like that so no sense complaining. Great bar on roof. Very scenic and nice sunsets over the bay. Hotel is located about 5 blocks from Wharf so if you do not like walking try the Marriott. I liked this hotel better. Worth the walking.”

Sep 4, 2008 by Bob from Scituate, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The staff and atmosphere were both elegant and friendly.
• Our room was in the new wing of an older, elegant hotel.

“Classic older hotel with a great location - away from the crowds, with less than a 5 minute walk to the harbor shops and restaurants of Newport. The staff was very attentive, courteous and sharply dressed.”

Sep 1, 2008 by Colette from Somers, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly and helpful staff.
• Rooms were getting slightly tired.

“Great location, friendly staff, value for money.”

Aug 29, 2008 by Claire from Brookfield, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I needed access to a fax machine and notary, they had both!
• 22.00 a day for parking.

“The front desk helped us when we needed a fax machine and a notary when our debit account had been breeched a couple of days before our trip to Newport leaving us with zero in our account. With their help, and our banks, we had our money back the next day.”

Aug 24, 2008 by Dennis from New Milford, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location.
• Small room with thin walls.

“Pretty hotel walking distance to almost everything.”

Aug 18, 2008 by Aman from Peekskill, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Carpets, lighting paintings, outside decor.
• There was a small wet part of the ceiling seen and water pressure in the shower was low in room 3031.

“Beautiful location; would generally recommend.”

Aug 16, 2008 by Derek from Cheshire, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good location, beautiful inside, very nice.
• No fridge.

“Would recommend to anyone traveling, young, old, not necessarily for a group of young people though. Couple would be better. Great place, would stay in again for the price for sure.”

Aug 13, 2008 by David from Magnolia, DE
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• A great spa.
• Price to value was poor and the restaurant menu inflexible.

“Very accessible parking included but neither the food or the room was 4 Star quality.”

Aug 11, 2008 by Richard from Laurelton, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was very clean, and the location was near all the action.
• The gym closed at 11PM. It is an understandable time, I just wish it closed later.

“The hotel is wonderful. The walls are a little thin, and I could hear the conversation in the next room. I am sure they were just as informed of the loud things I was doing in my room with my fiancee' Watching TV. They have got great flat screens, and a free internet connection. I had a wonderful experience, I will definitely go back when I return to Rhode Island. The staff was great, the ambiance was comfortable I had a wonderful stay.”

Jul 27, 2008 by Patti from Newport, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly and clean.
• Everything was enjoyable.

“Great for business and pleasure. Every employee was pleasant. The roof top bar was fun. A good experience.”

Jul 15, 2008 by Jan from Brookline, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location, room, roof top bar, heated pool.

“Fabulous hotel and location. Rooms are beautiful, roof top bar gives you great view of harbor and city. Heated pool for after beach swimming. Walking distance of everything in Newport. Be aware of the charge for parking in the summer months of $22.”

Jul 3, 2008 by Lisa from Gales Ferry, CT
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Public areas were very nicely decorated and clean. Also, the location was excellent.
• Room was very small and expensive. Half of the electrical outlets did not work and we did not have a flat-screen TV, as advertised.

“A mixed experience, for the money. Location and public areas were very nice. The staff was generally attentive. Linens, however, are only changed every 3 days and we did not receive new robes after the 1st day. In addition, the movie service was not working. They gave us complementary newspapers instead.”

Jul 2, 2008 by Kris from Watchung, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Many rooms recently renovated; Ask for one of these; They are excellent. Breakfast on the outdoor patio is memorable.
• Bathroom was very tiny (in a closet more or less) but clean.

“A large hotel in the "Downtown" area of Newport, the Viking is convenient to all Newport attractions. But if you prefer walking, this may not work as well. However the hotel offers a memorable London taxi shuttle to all local destinations, or a valet (mandatory but free barring tips) can bring your car up within minutes. Our room was newly renovated and stylish without being stuffy. On the downside, the bathroom was a converted closet (or at least looked that way), had a mini sink, standard (not elongated) toilet literally under the toilet, and a stall shower with a rain shower. Toiletries & towels were high quality. The bar / restaurant ("One Bellevue") was not notable for food or ambience. But eating breakfast on the outdoor patio was definitely memorable. Most of all, the entire staff was highly solicitous without any semblance of snobbery or expecting tips. They appeared to be either fresh grads or even coeds on break, but they were efficient to a fault. Overall, a great experience, and I would definitely recommend it, as well as consider staying there again myself.”

Jun 3, 2008 by Kevin from Haverhill, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel was in peek condition.
• Nothing.

“I was impressed with Newport as a whole.”

May 31, 2008 by Linda from Ponce Inlet, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[7]

• Nice lobby and staff.
• Our room was at the very farthest end of an extremely long and winding corridor. They had a new coffeemaker that was horrible. I had two cups of grinds.

“It is a very nice older hotel on the hill where we walked down hill to an excellent restaurant called the Brick Alley both for lunch and dinner. The room was also quaint but very far from the lobby. The restaurant was very pricey and therefore we chose elsewhere. They charge for parking but we objected and therefore did not charge us.”

May 30, 2008 by Frank from Broomall, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Lovely hotel, not a great view.
• Nothing.

“Great hotel. Convenient, great lobby bar, comfortable bed.”

May 28, 2008 by Yang from San Jose, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• The setting and furniture is great.
• On the same floor, there are at least three levels. There are stairs between the levels which is really inconvenient for carrying luggage.

“The hotel is old. But it is clean and in good condition. The setting is classic which make you feel luxury. Furniture fit the style of the hotel. However, the lobby and hallway are small and narrow. Stairs between different levels on the same floor make it hard to carry luggage from one end of the hallway to another. The parking cost is $22/day. You need to walk a few of blocks to attractions and restaurants. It is not a problem if you do not mind its expensive on-sit restaurant.”

May 23, 2008 by Christy from Pawtucket, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Beds were extremely comfortable.
• The hotel atmosphere was kind of stuffy or snobbish/pool was too far from the rooms. I had to walk through hotel in my bathing suit which was awkward.

“Overall, the hotel was beautiful and luxurious. The staff was helpful but it was a little overwhelming because the atmosphere was stuffy and uptight. Beds were extremely comfortable and room were clean. Pool area was clean and pool was heated. I had a great time and I would stay again and recommend it to friends.”

May 17, 2008 by Beth L. from Aurora, CO
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[7]

• The bed.
• The front desk staff.

“I was awakened on my last day by jackhammers right under my room and was not happy. I was also treated poorly by the front desk staff.”

May 17, 2008 by John from Saco, ME
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[10]

• The location was excellent.
• Did not provide free parking for their guests. Paid $22.00 per day for parking.

“The hotel location is excellent, can walk just about everywhere, but was disappointed that as guests, we had to pay for parking in the hotel parking lot.”

May 14, 2008 by Sandy from Southington, CT
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Location was terrific, staff friendly and helpful.
• Paying for parking.

“I appreciated the location of the hotel, the staff was friendly, and the room was lovely and well appointed and quite comfortable.”

May 5, 2008 by Bernard from River Vale, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Help were exceptionally friendly and efficient.
• It is an older hotel.

“It seemed pretty good to me.”

Apr 28, 2008 by Pete from West Hartford, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Responsive to my needs when I got sick.
• The meals were expensive.

“The hotel was good and upscale, but not so upscale as to justify the restaurant's prices. I had to leave due to illness.”

Apr 23, 2008 by Marilyn from Pittsfield, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• First class.
• Brand of coffee! way too strong.

“Lovely hotel brings back the years gone by of the Newport elite. Pool is fantastic. Looks like meeting facilities are also good. Close to center of Newport and to Cliff Walk. Have stayed there many times.”

Apr 22, 2008 by Michele from Meriden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The entire staff was wonderful. Very friendly & helpful.
• Can't think of anything we didn't like. Everything was excellent.

“This is a first class hotel in a prime location in Newport RI. We arrived and parked our car at the Hotel Viking and didn't have to use it again during our 2 day stay. It's located so convenient to all the shops and restaurants in the downtown and wharf areas. We were able to walk to everything we wanted to see and also the restaurants we wanted to dine at. We would highly recommend The Hotel Viking to everyone.”

Apr 21, 2008 by Pat from Killingworth, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Historical and grand.
• Too much chlorine in the pool.

“Excellent experience, pricey hotel restaurant but within walking distance to lots of restaurants.”

Apr 19, 2008 by Angela from Moreland Hills, OH
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[10]

• Beds were very comfortable. Sink & mirror in separate room from shower/toilet was convenient.
• Hidden charges, dirty coffee pot & mugs, lamp shades coming apart, poor water pressure in shower.

“We were placed in a room at a back corner of the hotel across from the housekeeping closet and overlooking the back parking lot. The lamp shades were literally coming apart. The water pressure in the shower was so low; I had trouble getting the shampoo rinsed out of my hair. The food basket in the room had incredibly high prices $7.50 for a tiny container of jelly beans! (Beware families with small children!) The coffee pot & mugs in the room were too dirty to use, so I ordered a $6 pot of room service coffee and the total bill (with a $3 gratuity + tax) was $10.58! The newspaper contained a sticky note on an inside section that the cost was included in the hotel bill at 19 cents per weekday. Self parking in the surface lot across the street was $22 per night. The front desk staff was rude; I waited in line for five minutes to check out and the front desk helped a woman who appeared from no where, claiming she was in line in front of me. This hotel certainly did not live up to the reputation it has in the community and I would not stay there again due to the room conditions, additional hidden charges, and feeling unwelcome.”

Apr 17, 2008 by Kelly from Washington, DC
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[9]

• It was a great old historic hotel in a perfect location.
• The rooms were not cleaned very well and the old building needs a lot of TLC.

“The hotel is a great location and the lobby, restaurant, etc. have been beautifully restored. The older part of the hotel (and largest part) is really in need of an update. The carpet is dirty. The walls/doors have fingerprints all over them and the maid service wasn't great. I liked the old style furniture but would have preferred a cleaner setting and a TV that worked!”

Apr 16, 2008 by Robert from Berkley, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff very courteous & friendly.
• TV set in the room was very small.

“Very pleased w/ the entire stay from staff to hotel property. Only note to others, better-off parking on the street than pay their $22 self parking (in their lot) or valet parking fee.”

Apr 10, 2008 by Elaine from Monroe, CT
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[7]

• We did not need a car because the hotel was within walking distance of shops and food.
• They did not take into consideration anything about our room and did not compensate.

“We were placed in the older part of the hotel. They did not have any rooms to upgrade to the newer part of the hotel I am very upset I was expecting a relaxing two day stay and I was upset the second I stepped into the room and the room had a heavy damp mold smell I was very upset.”

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Apr 9, 2008 by Peg from Siasconset, MA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Great location, old world charm.
• Shower did not drain, cheap beds, heard people above walking around: loud!

“This was not the 3-4 star hotel. Beds were cheap and wobbly, shower did not drain. Found hairs on the towels. Location is great.”