User Reviews for Providence Biltmore Hotel

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Jun 20, 2005 by Barbara from Kokomo, IN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• It was old
• My room Leaked, there was no on site parking, getting in and out of the area was a mess.

“The Biltmore may be a old hotel with a history but, for this day and age it is inadequate for todays tourist.”

Jun 19, 2005 by Jill from Mountain Top, PA
Overall Rating: 3
Cleanliness:[10] • Staff:[10] • Location:[10]

• Conveniently located
• Mattress and pillows were worn out and provided little support and parking was $22.00 a day plus tips every time you took the car out.

“The Biltmore is an older hotel conveniently located in the heart of Providence. The staff is helpful and the rooms clean. The mattress, however had lost its ability to provide support and the pillows were flat as well. Parking costs an additional $20 something a day plus tips for the valet every time you take the car out. Still the beautiful wood varnished lobby and restaurant provide a warmtn as well as a genteel look into what I imagine a gentleman's club might have looked like at the turn of the last century. There is computer access in the lobby for guests to use to check E-Mail or print documents.”

Jun 17, 2005 by Merlin from East Lansing, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Beautiful lobby and location
• Rooms are a little old

“Fine, historic hotel. Of course that means that the rooms show a little age. I liked the hotel, but my door was difficult to open.”

Jun 13, 2005 by Michelle from Sandwich, MA
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[7]

• The bed was super comfortable
• Large chips of paint in elevator that weren't cleaned up; A breakfast tray that had apparently just sat in front of our room door until the next day

“I was disappointed in this purchase for a couple of reasons. The only reason I even got a hotel room in Providence was so that I wouldn't have to pay for parking while while on a trip leaving TF Green airport. The one hotel I ended up with didn't supply shuttles to the hotel, or free parking. All of the 2 star hotels and the rest of the 3 (including 3-1/2) star hotels supplied all of these amenities, and unfortunately the Providence Biltmore website wasn't clear on that fact. They charged $24 bucks a day for the available valet parking they did have which was almost twice as much as I had to pay if I just parked my car at the airport. The things I liked about the hotel were the McCormick and Shmick's restaurant, the location if I wasn't needing airport arrangements, and the comfy bed and linens.”

Jun 13, 2005 by Jerry from Allen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• location, location, location
• I was blind-sided by the $22.00 per day parking charge

“Older hotel but stately - close to everything downtown - excellent restauarant”

May 18, 2005 by Christopher from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Parking was very difficult - ONLY valet and a $22 additional charge

“Beautiful hotel, located in historic downtown Providence. Convenient to everything! Courteous, professional staff. Immaculate facilities. ”

May 15, 2005 by Jane from Needham, MA
Overall Rating: 4
Cleanliness:[9] • Staff:[9] • Location:[9]

• Terrific Location, Great restaurant onsite
• Only partially renovated. Hallways shabby, rooms terrific

“I was confused by the hotel and how it markets itself through their website as a first class destination. On one hand, the lobby and ambiance when arriving was great. but as I exited the elevator onto my floor, the hall was drab and empty. almost as if it was an old city apartment building. it appeared like much of the hotel had not been renovated after all. just the lobby and the interior of my room. The staff was courteous and helpful. the room very comfortable .but I felt un-comfortable in the big empty un-renovated hallways that appeared deserted on a Wednesday evening during the business week.”

May 9, 2005 by Brian from Farmington, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Centrally located in Providence and staff were fast and friendly
• No High speed internet in room

“Overall Excellant”

May 7, 2005 by Al from Highland Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• the reception desk was extremely helpful to us by 'phone and in person.
• Extra charge for parking.

“Way above average facility, exceptionally fine staff, an overall delightful experience.”

May 5, 2005 by Jeremy from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Beautiful lobby, very helpful staff.

“The Providence Biltmore is a lovely old hotel in downtown Providence with gorgeous interiors and excellent service. The only drawbacks are that due to its age, noise carries easily between rooms, and there is absolutely no affordable parking. Your only option for parking onsite is Valet parking, which is $22.00 a night for hotel guests. Even with a good priceline deal, that makes it a little expensive for the budget-minded traveler.”

May 3, 2005 by Herb from Houston, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very attractive lobby & restaurant. Staff very polite with goog service. Clean rooms.
• Renovation still needed in guest floor corridors. Very unattractive - renovation needed.

“Well located in CBD and close to the Providence Mall shopping center. Access is difficult for the new comer. Room was nicely appointed - hotel built in 1922 so some features were dated. No high-speed computer access that I saw. But, good value for the price I paid.”

Apr 25, 2005 by Paget from Wallingford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Being in the center of Providence it made it easy to get around the town.

“A hotel beyond the modern franchisee of today......a touch of old and still alot of class.......”

Apr 24, 2005 by Oluwatoyin from Bordentown, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[6] • Location:[10]

• good location
• my room was not the best that it could have been

“room 526 bathroom has paint peeling off the wall.
room also too hot”