User Reviews for Sheraton Inn Providence Airport

Research User Reviews for Sheraton Inn Providence Airport (41-60 of 169)

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Jun 1, 2008 by Jay from Port Washington, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Help desk was friendly.
• Key cards did not work all the time.

“Airport shuttle and proximity to downtown area is nice. Hotel staff friendly and rooms comfortable.”

May 29, 2008 by Kathy from Kingston, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenience to airport (Providence, RI).
• No machines for soda, water.

“Basic, clean. They accommodated our request for 2 adjoining rooms. Staff checked with us shortly after our arrival to see if our rooms were acceptable. I was traveling with 2 senior citizens (80 year olds), and we needed a place to stay overnight for an early morning flight. This hotel fulfilled our needs.”

May 27, 2008 by Daniel from Clarkesville, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location, safety.
• Cost of meals.

“Excellent location, good amenities (pool, computer access) the cost of room service and restaurant was pricey but very good.”

May 26, 2008 by Rick from Keego Harbor, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean-helpful staff-close to xway.
• Light bulbs in bath never were changed- toilet paper roll did not have a bar.

“I have stated all in this survey.”

May 17, 2008 by Jenny from Sulphur, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, attractive.
• Could not enter side door near parking, would have been more convenient with children.

“Great.”

May 17, 2008 by Eileen from Sturbridge, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to the airport. Restaurant opened late.
• Room was a little worn. Renovations are going on.

“Staff at desk and restaurant were helpful and friendly. Room was clean and close to airport. Would stay again.”

May 12, 2008 by David from Murfreessboro, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Could see Airport from window. Didn't notice any Airplane noise.
• Restaurant was pricy. $18.50 for Fish-n-Chips is a bit much.

“Pleasant staff, attractive room, Internet in lobby, shuttle to/from airport I was thoroughly pleased.”

May 6, 2008 by Robert from Block Island, RI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• No Nesn (Red Sox network) on cable system. BIG mistake.

“I stay there often and am always greeted in a friendly fashion.”

Apr 28, 2008 by Chris from Kettering, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient to airport.
• Did not get the WiFi working in room; used lobby.

“Nice facility, convenient, comfortable.”

Apr 10, 2008 by Lj from Hamden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, staff was very friendly and courteous.

“Awesome service and beautiful accommodations. I cannot wait for my next trip to Warwick.”

Apr 7, 2008 by Carl from Honey Brook, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Proximity to the airport and amenities.

“Perfect location for air business traveler.”

Apr 5, 2008 by Collyn from Westbury, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Bed was comfortable.

“I asked for a wake-up call at 6:45, I got it at 6:15. When I spoke to the woman at the front desk about my overall experience, her reaction was flippant at best. Horrible experience and I will be communicating this to my friends and family who are avid travelers.”

Apr 2, 2008 by Mary from Sandy, UT
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[10]

• Easy to find from the airport.
• Needed and is being remodeled. Terrible carpet.

“It will be fine after remodel.”

Mar 25, 2008 by Karen from Webster, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We had an wonderful experience at the Sheraton/Warwick.
• Nothing.

“The hotel was lovely. The front desk was wonderful. The room was clean and full of towels and extra blankets. All in all a super experience. I loved the fact that the front desk called us and asked us how we were doing and could they get us anything. A+ experience with the Sheraton/Warwick.”

Mar 20, 2008 by Don from Wilton Manors, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The bed was fantastic.
• The food for breakfast stunk for 12$.

“This was an amazing value for the money.”

Mar 10, 2008 by Jon from Harwich, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• The hallways were very quiet.
• A little bit of mold in the shower. Room was a little dark.

“I thought the hotel was very clean. The room was very spacious. The bed was very comfortable. The food in the restaurant was also excellent (breakfast). The hotel is undergoing major renovations, I can't wait to return and see the finished product. My two children also enjoyed the small but very functional pool. The free apples and newspapers in the lobby are a great amenity. This turned out to be a great hotel for the price. I will definitely return to this hotel.”

Mar 10, 2008 by Roger from Wells, ME
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Close to the airport.
• No smoking rooms.

“A great hotel to stay in if you are traveling out of T.F. Green airport, very close, and there are places to eat and things that you can walk to.”

Mar 2, 2008 by Sean from Twinsburg, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Close to providence airport.
• Lack of parking, smallish rooms, poor gym/pool facility, pay internet.

“Sheratons seem to have had their heyday in the 80's and this location is no exception. The gym/pool needs updating, and the bathrooms are painfully small. As of winter 2008 the hotel has being remodeled. I stay here for business travel through providence airport. If not for the airport location for comfortable beds, I would stay elsewhere (Crowne Plaza a couple miles away is newer, and better facilities).”

Mar 2, 2008 by John from Summerville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice restful décor.
• Could only enter hotel through front reception area after hours.

“Very friendly and professional staff, very clean and tastefully appointed rooms.”

Mar 1, 2008 by Lee from Scarborough, ME
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff is very friendly and helpful.
• The doors in/out of the hotel with relation to the parking not so easy to get around without a lot of waling.

“The fitness facility is wonderful, the staff is great, easy to get to/from the airport with the option to leave your car there (very nice) over all a nice place to stay.”

Feb 29, 2008 by Patricia from Tallahassee, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• Leaving, and the custodial staff were pleasant.
• The maintenance and the front desk staff.

“The menu was a typo mess, that should have told me something about the food. The front desk staff was, at night, flip and giggly like school girls, and between the 3-5 behind the desk at any point - only one was competent in any way - and she was rude!”

Feb 26, 2008 by Wendy from Brunswick, OH
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[8]

• The room was awful. Carpets were a mess. The bedding had bodily fluids/stains on them / furniture soiled.
• Staff was very friendly.

“Would never stay here again. They are under renovations, but nothing is completed - I wouldn't go back unless the renovation was complete.”

Feb 24, 2008 by April from Van Wert, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was very knowledgeable and helpful.
• The room was nice but plain.

“My husband and I only stayed one night, but were pleased. The staff was so helpful in helping me to find the bus routes and other pointes of interest in providence. The lobby offered free internet downstairs but not in the room. They also offered some items for breakfast as well. The room was plain but appeared to be clean.”

Feb 24, 2008 by Tim from St. Clair, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very comfortable bed, very quiet room.
• Did not offer free internet access. Room heater ran when turned off.

“I have stayed at less rated hotels that offer much more value.”

Feb 21, 2008 by Lisa from North Dighton, MA
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was clean. The staff was nice.
• There was a Pee Wee Hockey convention or something going on. There were kids running up and down the halls very late at night

“It is a nice hotel. The staff was nice enough to switch our room because of a Pee Wee Hockey convention going on and there were kids running up and down the halls! The larger room we got was very nice. The only bad things (other than the kids) were that the heat in the pool wasn't working! And when I called in the morning to ask for some cream and sugar 10 minutes later one of the staff walked all the way to our room on the 5th floor to bring us two packets of sugar and two tiny things of cream!”

Feb 18, 2008 by Lee from Scarborough, ME
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was very helpful and friendly, they had a free airport shuttle and option to park for a fee if not staying overnight.
• The lack of entrances in reference to where you had to park. Long walks to/from building with bags.

“The pool/fitness facility was great, the rooms were comfortable, the shuttle to/from the airport was great, staff was friendly and helpful, would stay again.”

Feb 16, 2008 by John from Fort Washington, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The absolutely comfy bed, nice pool and great service.
• My stay did not keep me here enough!

“A very nice upscale hotel which treated us as guests and not customers. The room is big and clean, the service is terrific and the near airport location works out perfectly. Within 15 minutes of getting to your, the front desk calls to make sure you are happy with everything. A very nice caring touch.”

Feb 13, 2008 by Diana from Yonkers, NY
Overall Rating: 7
Cleanliness:[10] • Staff:[4] • Location:[10]

• Cozy, comfortable, quiet/.
• Housekeeping pounding on door to see when you're checking out repeatedly.

“Located close to the airport, comfortable and cozy for a romantic, quiet enough for a business getaway. Most staff accommodating, housekeeping may just need to take "NO" to needing their services the first time around! Otherwise quite lovely.”

Feb 7, 2008 by George from Winter Haven, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Bed has broken bed springs which have a tendency to cut leg.

“In process of remodeling. Computers available. Does not have coffee and breakfast in lobby. Restaurant and lounge were out of service.”

Feb 6, 2008 by Gary R. from Jackson, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Attractive lobby and friendly staff.
• Bathroom needs updating, which is about to happen. Area near hotel is blah, but I knew that coming in.

“This hotel lived up to my expectations for the price I paid. Our friends stayed in a more convenient hotel in Downtown Providence attached to the convention center, but paid 3x as much, plus paid for parking. Here, parking is free and it was only about 12 to 15 minutes at most to Providence Place. The room was generally clean and I hear the rooms are soon to be renovated. The outside has been renovated but is still nothing special with limited room for landscaping of any kind. The breakfast buffet is pretty limited, and not cheap, but there are other restaurants nearby. The staff was very friendly, and the two-sided fireplace which faces the lobby and pool was nice.”

Jan 29, 2008 by Lisa from Waterford, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location - 2 mins from airport.
• Hotel was under construction - I was unaware of this until I arrived.

“The hotel is good for one night stays prior/after a flight to/from Green Airport. It is/was under construction when I was there - so therefore not everything was open/available. The bar/pub information in hotel room said it was open until 1am -- it closed at 11pm. In addition, I didnt see any vending machines containing water and/or soda.”

Jan 28, 2008 by Frank from Portsmouth, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very convenient location. Staff very nice and helpful with directions.
• Complimentary basic bagel and coffee offering limited for airline crews.

“Overall very pleased with accommodations.”

Jan 22, 2008 by Chris from Gettysburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was pleasant and rooms were very clean.
• There was nothing I did not like about the experience.

“Our experience was fantastic. The room was clean, staff was so nice. I had no problems with the room or the staff. The location was perfect for my needs. I would recommend the Hotel and I am glad.”

Jan 17, 2008 by Meg from Wakefield, RI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quiet, comfortable.
• Hot water was not hot right away, had to wait for it to warm up. Pool also too cold.

“Quiet and comfortable. Very close to airport! Pool too cold for swimming.”

Jan 16, 2008 by J from Fort Myers, FL
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[7]

• Close to airport.
• Room had odor / bathroom old.

“Location near airport - walking distance to Bertucci's restaurant. Shuttle service to airport. However, room had distinct odor to it. Hotel undergoing renovations which will hopefully resolve odor.”

Jan 13, 2008 by Rebecca from North Providence, RI
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[9]

• Location.
• Did not have room type available.

“Hotel is currently undergoing renovations which may not appeal to some travelers.”

Jan 6, 2008 by Anne from Bryceville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location.
• Snow plow piled snow behind vehicles.

“Hotel is located right near the airport and several restaurants. Staff is friendly. I was there through two snow storms, the first dropped over 8" of snow and the snow plow pushed the snow from the parking lot against the back of the parked cars and many guests had to use a hotel shovel to dig their way out. I think someone from the hotel staff should have removed the snow so guests could get in and out of parking spaces. When traveling most people do not have shovels in their trunk, especially if they rent the car and come from Florida, like me.”

Dec 26, 2007 by Cherie from Voluntown, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to airport, had shuttle, nice clean room.
• Overnight stay no complaints.

“Great place to stay near airport in providence RI.”

Dec 2, 2007 by C. from Fulks Run, VA
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[1]

• It was rated as a 3 star but was not!
• Its location was not in a safe area and it was being renovated.

“The hotel was rated a 3 star but was not. More like a 2. Would not allow me to switch my reservations.”

Dec 1, 2007 by Erin from Bradenton, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient to airport.
• Extra charges for internet and phone.

“This hotel is located just minutes from T.F. Green Airport. They offer a free shuttle to the airport or anywhere in the near area. Local phone calls, as well as toll-free 800 calls were $.99. Internet was available for $9.95 per day. The hotel was under renovation during our stay, but this did not interfere at all. Upon arrival we were told that we were getting an upgraded room, one on the 5th floor with access to a special lounge with evening appetizers and morning breakfast. Because of time constraints we were unable to visit the lounge. The room to which we were upgraded was one of the largest hotel rooms I've been in, and included a bar sink and small refrigerator. It did not appear to have been renovated (needed it), and perhaps that is why we were "upgraded". The desk clerk called after we'd been in the room about half an hour to check that everything was alright. I didn't mention that there was conditioner but no shampoo. The airport shuttle was there at exactly the time I requested in the morning and I arrived at the airport with no problems.”

Nov 21, 2007 by Regina from Wethersfield, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was very convenient to where I need to be for business.
• I ordered room service and the food I received wasn't even warm.

“This hotel is literally next to the airport but we could barely hear any of the planes going by which I was pleasantly surprised about.”

Nov 5, 2007 by Carey from Springville, UT
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location is close to airport.
• Smells old and has rooms below the ground level.

“Comfortable bed.”

Oct 31, 2007 by Elia from San Antonio, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• It's near the airport, and is sufficiently comfortable for sleeping overnight, but it is not a luxury hotel.
• It was ok.

“It is near the airport, and it was moderately comfortable, but it is an older hotel, more like a motel, but clean enough.”

Oct 30, 2007 by Andy from Jacksonville, FL
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[10]

• Close to airport.
• Lousy room in basement because.

“I guess it would be a nice hotel if you played full rate. That way they'd give you a decent room and not one in the basement.”

Oct 24, 2007 by N from Peachtree City, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to airport and front desk attendants very helpful.
• Outside look in need of repair, kind of shabby looking on outside.

“Excellent location for business travelers. Pool & work out rooms were in excellent condition and available.”

Oct 20, 2007 by Susan from East Lansing, MI
Overall Rating: 2
Cleanliness:[4] • Staff:[9] • Location:[3]

• The staff was accommodating.
• It is dingy and lacks most modern conveniences.

“This is a dated hotel with dark dingy decor on a very noisy busy street. Although there is a restaurant it is cold and dark. The food is ok. There is a tiny fitness facility which is inadequate for the size of the hotel. The rooms have very loud fans which make sleeping difficult. The towels are tiny. The back doors to the hotel do not have places to use your key to open them so the doors are open all day and locked all night. This is unsafe in the day and inconvenient at night.”

Oct 14, 2007 by Josh from Warwick, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean.
• Nothing.

“Very friendly staff, very clean, good place to stay.”

Oct 12, 2007 by Sharon from West Jordan, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenience, overall appearance, facilities.
• Toilet paper rationing, pay for Wi-Fi in room.

“Even though they were remodeling we were pleased with the facilities and staff. The restaurant was nice to have so we weren't always searching for a place to eat.”

Oct 3, 2007 by Melissa from Melbourne, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[10]

• Very comfortable beds, adequate space in the room, and very friendly and helpful staff.
• Undergoing renovations so noisy at 8 a.m. and view from window was of debris.

“I believe this hotel to be great overall. The renovating was a bit unexpected, but when finished, the hotel will be improved. It is conveniently located near the airport yet there is surprisingly no noise from air traffic.”

Oct 1, 2007 by Kia from Gold River, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Great location, very convenient business center.
• The first room we got had a big cricket in the bathroom. They gave us another room.

“Very good overall.”