User Reviews for Sheraton Nashua Hotel

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Sep 25, 2007 by Ron from Fort Lauderdale, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• Comfortable beds and very good gym.
• Had problems with staff.

“I liked the hotel very much. I was staying on a nonsmoking floor but the room next door has smokers in it. I complained to the manager and they suggested I move to another room. When I informed them that they should move the people violating the no smoking policy they finally took the hint.”

Sep 20, 2007 by Kevin from Canton, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Outdoor heated pool- children friendly.
• Need more parking spots.

“Stayed at the Radisson for our overnight trip to the NASCAR race in Loudon. A perfect location, easy on/off rt 3. Safe environment for the kids. Lots of stores in the area and entertainment.”

Sep 9, 2007 by Carl from Milan, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, great location.
• Sheraton now a Radisson - we will see.

“Keep the mattresses as they are. Please don't switch to the sleep number system!”

Aug 29, 2007 by Robert from Pierrefonds, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, service, facilities, very accommodating.
• Just indoor pool and whirlpool was closed for maintenance.

“Very good, stayed twice and will stay a third time.”

Aug 27, 2007 by Hershel from Sunapee, NH
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[7]

• The facilities were very nice.
• Almost everything was shut down.

“The Radisson was a beautiful property with easy access to the freeway. It is undergoing a shift from Sheraton to Radisson, and the property made the shift fine, but the staff and the amenities are lagging. Pools not in operation. Restaurant hours not appropriate. No shop for small items for a traveler. I got my money's worth. I was there to write and rest and it was good for that. But had I wanted to do anything else, it would not have been available. What I got, was a good buy for me however.”

Aug 27, 2007 by Rich from Nashua, NH
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[8]

• Location and public areas.
• No sports channel in rooms, had to go to the bar.

“This hotel is in desperate need of refurbishment. It is very old and worn. The pool is being redone; hopefully the rooms will follow soon.”

Aug 26, 2007 by Thomas from Ottawa, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Cookies at registration.
• Catering representative used the main dining room to conduct her meetings with prospective groups.

“It is big, clean, near Boston, on an interstate highway and reasonably priced.”

Aug 22, 2007 by Soraya from Brighton, MA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[9]

• The lobby is beautiful and the staff is fantastic.
• Age is definitely showing. Worn carpet beat up baseboards, dumpy over used furniture. TV bolted down and unable to be moved.

“Upon entering the hotel, one is greeted by clean and bright surroundings. After leaving the lobby, one has the feeling of a dingy, neglected hotel. Worn carpet beat up baseboards, walls in need of love and care. The rooms themselves are dingy with dodgy lighting and dented and scratched furniture. The couches are dumpy and the comforters even dumpier. Really needs some love and care. Room service food is bad at best. The food is greasy and industrial and way overpriced. I have even stayed at other hotels in the area that are a lower or no star rating and a bit more expensive but definitely a brighter feel. I thought I would give these guys one more time since being purchased by Sheraton but I think I might wait until the renovation.”

Aug 12, 2007 by Steve from Orlando, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[10]

• Not much, it's old and in need of a Face list.
• Need new elevators

“Not very good.”

Jul 29, 2007 by Reggie from Easthampton, MA
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[9]

• The friendliness of the front desk staff.
• Carpeting throughout the hotel looked old and somewhat dirty due to age.

“Location was great, plenty of restaurants and shopping. Fitness room was great, especially since it had free weights and weight training machines, pool area was clean. Unfortunately, the rooms did not have NESN (New England Sports News) so we had to watch the red sox in the lobby, next to the bar. It was not conducive to kids wanting to watch their favorite team in their pajamas. It should be in every room.”

Jul 9, 2007 by Richard from Verona, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Old and tired.

“Ownership changed from Sheraton to Radisson only weeks before. The employee at the desk said they intend to renovate. It is greatly needed.”

Jul 4, 2007 by Sue from Farmingdale, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Customer friendly, convenient, clean.
• Slow elevators.

“Big lobby and spacious rooms.”

Jun 29, 2007 by Colette from Landis, NC
Overall Rating: 0
Cleanliness:[6] • Staff:[10] • Location:[9]

• Beds were comfortable.
• Pool too far from room. Did not vacuum or dust room the first day. They never did dust the top of the bed rail. Carpet in hall needs to be cleaned.

“Very pretty hotel on the outside. Beds were very comfortable. The room was not cleaned as much as I would like. I really liked the pool/whirlpool. I was just too far from the room. Also, one night when we came in around 1:00am the key to the room did not work. So we had to get someone to our room on the fifth floor to let us in.”

Jun 21, 2007 by Judi from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Clean, friendly staff, and convenient on/off major highways.
• It was very difficult to find the pool!

“Highly recommend this hotel. Extremely affordable for what one gets. Great staff, very clean, comfortable beds, spacious bathroom! I would stay here again.”

Jun 21, 2007 by Roger from Worcester, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is very close to the mall and great restaurants.
• The elevators are getting a little tired. Probably could use some maintenance.

“If anyone is attending a conference at the crowned plaza, this hotel is only 7 minutes away. Easy access on and off the highway.”

Jun 8, 2007 by Len from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Facade is beautiful, liked having barred and restaurant.
• No room refrigerator, hard to control temperature in room, toilet ran unless jiggled.

“Beautiful hotel facade and grounds, convenient to Nashua, nice bar and restaurant, rooms ok for price paid.”

Jun 4, 2007 by Phil from Cheyenne, WY
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[10]

• The bed was excellent.
• There was mildew growing on the walls of the shower stall.

“The overall experience was ok, mainly because the shower stall had a serious amount of mildew growing in the stall. Which makes a person think that if they cannot clean the obvious actually how clean is the rest the room. The front desk staff was very helpful and willing to try.”

May 31, 2007 by Soraya from Brighton, MA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• The lobby was bright and cheerful with nice floors.
• After you left the opulence of the lobby, you went to the hall in your room and noticed the wear and tear.

“Overpriced but expected in an area with few upscale hotels. Rooms are worn with carpets and baseboards showing real wear and tear. Nicks and damage to furniture. Staff is friendly and helpful. Restaurant staff could use some etiquette and service lessons. No really nice restaurant but a pit with a large screen TV in the side of the lobby. Would choose the crowned plaza over this place but the location is near shopping so choose your poison.”

May 26, 2007 by Deborah from Orlando, FL
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[9]

• The gardens and exterior are lovely.
• Room smelled like smoke; poor quality furnishings and carpet.

“The hotel looks a castle from outside, beautiful pond and gardens, romantic setting. The staff is professional and courteous. The hallways and room I stayed in, are dim, out-dated, and unattractive. I met some business travelers who return there annually for a convention who love the place. It may well depend on what type of room (price-range) you stay in. For one night traveling it was okay for the price.”

May 23, 2007 by Angela from Kirkville, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Very friendly staff.
• Hallways were not always clean.

“I would recommend this hotel to a family with children or to business associates.”

Apr 12, 2007 by Robert from Montreal, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Appearance and location.
• Nothing.

“Hotel was clean, affordable, comfortable, had all necessities required.”

Feb 25, 2007 by Stephen from Cumberland, RI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Lovely lobby and common areas.
• The rooms need updating.

“The room could use some updates but was functional and clean just the same. The noisy heating unit was somewhat bothersome. The room service was timely and the food was good.”

Feb 8, 2007 by Andrew from Commack, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The staff was courteous.
• There are only a limited amount of rooms with king sized bed and it is first-come first-serve.

“From the outside, this hotel looks like a castle. It is extremely convenient, right off of the highway. There is an upscale feel to this property, and the staff was courteous and professional. The room was very nice, the bed was very comfortable, and there were at least six or seven pillows on the bed. ”

Feb 8, 2007 by Todd from Sunny Isles Beach, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[5]

• The staff was excellent.
• The location was on the edge of the area.

“The hotel staff was very good. The location was further than I thought it would be. The building is beautiful. The rooms are a bit worn.”

Jan 21, 2007 by Charlene from Worcester, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The feeling of tranquility. Very relaxed.
• No dining facilities. But food is provided at the lounge.

“If you want comfort, tranquility and a laid-back atmosphere while on business or leisure, I would recommend this hotel.”

Dec 31, 2006 by William from Auburndale, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[5]

• Majestic lobby.
• Needs major updates to room and hallways.

“My wife and I were disappointed with the age and decor or lack of in our room.. We actually checked out a day early to stay at a better hotel suite. Homeward suites much nicer accommodations..”

Dec 29, 2006 by Kristina from Canterbury, CT
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[10]

• The lobby was beautiful, internet access off lobby, nice bar.
• Pool was closed, bathroom sink stopped up, light switch by front door broken.

“The staff was friendly. The room was bare and colorless. Bed comfortable. Bathroom sink blocked. Window decoration peeled off. Light switch by the front door broken. The hotel was very quiet, which was great. Very convenient location to the highway. Charged for local phone calls. Easy checkout from the room. The kids were really disappointed that the pool was closed for maintenance.”

Dec 27, 2006 by K from Lodi, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Comfortable beds, clean.
• Antiquated -- heating system was terrible.

“Once a grand dame hotel, a palace in southern Nashua, the Tara needs serious room renovations in order to keep its star rating.”

Dec 25, 2006 by Ed from Murray, KY
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[3]

• Smelled nice.
• Very outdated building.

“Average and worth price I paid for a nights stay.”

Dec 15, 2006 by Alice from Wareham, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean and great location.
• Pool closes at 8:30pm Saturdays & 7:30pm Sunday.

“Overall the stay was fine. When we arrived there was no parking close to the hotel due to a marine¿s ball with over 300 marines plus guests that was taking place. You couldn¿t get into the lounge (too crowded) to have a drink. Not the quiet weekend planned! The room was clean but the furniture was definitely outdated and needs to be replaced. We were very disappointed that the pool area was closed 8:30 and 7:30 on the weekends. We were able to use it for 20 minutes the entire weekend. Would I stay here again if I was looking to stay in the same area, probably?”

Dec 5, 2006 by Sarah from Williston, VT
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[8]

• Location / price.
• No hot water; TV didn't work, coffee pot broke.

“Holliday in near by is less expensive and better quality.”

Nov 2, 2006 by John from Manvel, TX
Overall Rating: 5
Cleanliness:[1] • Staff:[5] • Location:[10]

• Great exterior look.
• The hallway carpets were stained and dirty.

“Outstanding exterior, very nice lobby, dirty hallways, o.k. rooms.”

Nov 2, 2006 by Derek from Chestnut Hill, MA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Comfortable mattresses.
• Rapid hot water.

“I liked the hotel and room, but this was spoiled by the lack of hot water to take a relaxing shower/bath or to shave. Unacceptable from a three star hotel.”

Nov 2, 2006 by Tris from Hurley, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The hotel resembled a castle!
• Castle is huge, much like the long walk to the pool.

“The hotel was quite the eye-catcher since it resembled a Castle. Dark colors inside gave it a warm welcoming feels. Rooms clean, spacious. Beds were A+++! The hotel was in an isolated location-depending on what your needs are, that could be good or bad. Given our room location, the closest to the elevator, it was relatively quite. Ample desk space, but the desk chair was uncomfortable.”

Oct 31, 2006 by Tom from Davie, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Helpful and friendly staff.
• Furniture shows some wear.

“Second time there, generally very satisfied, esp. With the name your own price deals on weekends.”

Oct 29, 2006 by Daphene from Eastanollee, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Parking was convenient. Hotel was in the center of things.
• A bit shabby. In need of major renovation.

“The staff was polite and overworked, especially the restaurant wait staff. They had too much to do and were seriously understaffed. The result was slow service through no fault of the waitress.”

Oct 27, 2006 by Gene from Tyrone, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[8]

• Exterior and lobby appearance very nice.
• Quality of the rooms.

“Older rooms with carpet in very poor condition, worn, dirty, and torn. Lower walls showed water damage. No free Internet, which many quality hotels have.”

Oct 26, 2006 by Becky from Fort Worth, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• It was a great location and we felt very happy to have received such a great deal on wonderful accommodations.
• Things seemed a little musty or dark.

“We really appreciated that there was a sink outside the bath as well as inside. It helps with a family to have many mirrors and places to ready in a morning rush to the airport.”

Oct 26, 2006 by Sandy from Hinsdale, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The room had everything I could need for my stay without having to ask (for iron, hairdryer, etc.).
• Clerk on check in was condescending.

“Hotel was easy to find, comfortable but older. Everything I could need for my stay was readily available. The iron cord was frayed and when I told the clerk at checkout she apologized and said she would have it replaced. The only drawback was the parking. There was plenty of parking but it was on several levels so I needed to climb several levels of stairs to get into the hotel.”

Oct 24, 2006 by Mike from Mystic, CT
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[7]

• The hotel appearance from the outside only!
• Charged for services that should have been included and dirty!

“This hotel is a 2 star at best. I was charged to use the fitness room and have a refrigerator. The hallway and room rugs were stained and dirty. The beds were very comfortable. Not what I expected from a Sheraton!”

Oct 23, 2006 by Robert from Morrisville, VT
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Beds were comfortable, clean hotel.
• The indoor pool and fitness center were somewhat outdated.

“It was a great stay for the price. However, it is not really for couples looking for that magical evening out. There are a lot of business people staying here, think it is mostly a business hotel. The beds are very comfortable, and the rooms are very clean. The room service is very expensive, but there are many places that are much cheaper that deliver in the area. Location is great, only 1 mile from Pheasant Lane Mall.”

Oct 22, 2006 by Laura from Lee, MA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• Manager reception, lounge & lobby with wifi.
• Rooms need updating, spots on sheets.

“Excellent location, very accommodating to business travelers. Rooms are adequate but baths need updating. More lighting in baths, new tubs and curtains, etc.”

Oct 17, 2006 by Michel from Fredericton, NB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• Extremely clean room, very comfortable bed, exceed my wife's expectations of what we would be getting.
• Nothing. Everything was good.

“Great room and charm in a beautiful area. Would stay there again.”

Oct 5, 2006 by Jay from Marlton, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Excellent location, friendly service.
• None.

“Excellent location with access to major highways and best restaurants in Nashua, NH as well as Burlington, MA”

Oct 5, 2006 by Chuck from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Charming, old appearing structure with modern rooms
• Hard to find in the dark

“Great food, excellent room.”

Oct 4, 2006 by Jennifred from Cambria, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Nice exterior, very comfortable bed.
• Carpet on our floor was worn and dirty.

“Liked it very much except we were awoken at 7:30 am on Sunday by someone calling everyone with the same first name trying to find a particular person-not us. Nice room, nice staff, nice location.”

Sep 27, 2006 by Pam from Clinton, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beds are comfortable, nice linens.
• When it is busy parking can be kind of far away.

“Great for families. Comfortable. Nicest hotel in the area.”

Sep 26, 2006 by Sandy from Carver, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Easy access off the highway.
• No one readily there to greet guests.

“The hotel was excellent in quality, clean and easily accessible off the highway.”

Sep 23, 2006 by Derik from Naples, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great high class service friendly hotel.
• Not a thing.

“Excellent top notch services and quite with more amenities than any should ask for in a hotel.”

Sep 19, 2006 by Joseph from East Providence, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very handy to Nashua.
• Multi level parking.

“Great place to stay in NH.”