User Reviews for Sheraton Nashua Hotel

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Aug 4, 2008 by Jan from Chesapeake, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The pools, Jacuzzi and sauna.
• They wanted to charge $10 each per night for refrigerator and microwave.

“Pretty nice hotel but I don't think it's a 3 star because of so many carpet stains, cracks in the walls in the halls.”

Jul 26, 2008 by Menno W. from Akron, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Someone had fouled the pool and we couldn't use it.

“Not much to say for a one-night stay on the way up to Maine for vacation. Friendly staff and well-kept property.”

Jul 24, 2008 by Tammy from North Woodstock, NH
Overall Rating: 9
Cleanliness:[7] • Staff:[5] • Location:[10]

• The public areas were great.
• Housekeeping took a long time to get to room.

“The hotel was wonderful, front desk staff was gray. Very romantic and the public areas are nice to sit and talk.”

Jul 17, 2008 by Brian from Cedarburg, WI
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• The rooms were nice and big.
• The rooms did not smell the greatest.

“Everyone was friendly, the rooms were great. Since the pool is open to outside memberships, there was many times a lesson going on in part of the pool. The rooms had a dull smell of smoke. Overall a good experience.”

Jul 16, 2008 by Sue from Worcester, MA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• Nice swimming pool and lobby. Ample of parking spaces.
• The sink, bathtub and toilet is very used condition. Bed are ok. They did not had sleep number beds. The AC/heater had bad smell.

“The public areas of this hotel is upscale quality. The room however need a lot of updates and rather disappointing. Sink and tub are in bad shape. There are no amenities - like refrigerator or room safety box. They do provide one in the front desk, but you have to sign in and out every time.”

Jul 10, 2008 by Douglas from Bennington, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was some of the best.
• Ice machines broken on a number of floors.

“Great will visit again.”

Jul 10, 2008 by Donna from North Haven, CT
Overall Rating: 6
Cleanliness:[3] • Staff:[7] • Location:[7]

• Pretty hotel in fairly central area - girl behind desk was nice.
• 3 of the pillows were dirty. No food after 10:00 (even in bar at 10:05)!

“If the pillows and sheets were not marred, I would have had a much better attitude. I found it really yucky that 3 pillow cases were dirty and there were marks on both sets of sheets on the beds. The pillows were definitely stained/dirty - the sheets almost looked like pen marks or such. At 10:00 they won't give you anything to eat - not even in the late night bar. No vending machines either!”

Jul 7, 2008 by Andrea from Enfield, CT
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly service.
• NA.

“Nice.”

Jun 6, 2008 by Susan from Manchester, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Indoor pool and Jacuzzi, ambiance, looks like a castle.
• The computers in the business center did not work.

“This was a very nice hotel. I would stay again.”

May 19, 2008 by Joshua from Manchester, NH
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Front desk gave us a complimentary upgrade.
• A lot of construction.

“We loved it and would love to stay again.”

May 18, 2008 by Joy from Sunriver, OR
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[5]

• The character.
• The location.

“It was much further out than expected. The location is bad.”

May 13, 2008 by Joe from Sicklerville, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room size and sleep number bed.
• No complementary newspaper.

“Stayed for the weekend. Have no complaints. Great hotel with a pretty neat design. Staff was friendly. The room was very spacious and clean. Sleep number bed was a plus. Was in a good location, near major highways and local attractions.”

May 5, 2008 by Nick from Carmel, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Always enjoy my stay here, nice facility, good location.
• Had noisy neighbors this time, and the walls are not super thick.

“I've stayed here several times and will again in the future. The best 3 star hotel in the area.”

Apr 29, 2008 by Tere from Edmond, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Rooms clean and appealing. Very nice staff. Great business center.
• My bag was lost. The airline delivered it at 2 pm. I repeatedly checked with the front desk, they said it never arrived. 8 hours later, they found it.

“I would highly recommend this hotel for all travelers. The lobby is very impressive, beautiful, shiny-it has a castle theme. The business center was great, large room, comfortable, two computers and seating areas. I think the staff should put up a sign to keep kids from playing games on the computers. Although it wasn't a terrible problem. The room was a very good size, as well as the bathroom, two sinks. Nice amenities. I asked the staff if I could have a renovated room and he said none were available. He could have fooled me with the room that I got. Also, the beds and linens were so comfy. I would definitely stay again.”

Apr 29, 2008 by Bill from Rome, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Pool and sanua and Jacuzzi.

“Nice place, love the castle look.”

Apr 24, 2008 by Rena from Chicago, IL
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• It was inexpensive.
• They did not clean the room other than to make the beds and replace towels, nothing else was touched.

“I have stayed at this hotel twice. The first time, apparently, it was a Sheraton. We had no hot water. This time, the cleaning staff did not replace the coffee in the room and left the coffee cup sitting just where it was left by my husband.”

Apr 23, 2008 by Lee from Herndon, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The exercise facilities were great.
• My do not disturb sign on the door was ignored.

“This hotel was built in a Tudor revival style, probably in the 60s or 70s. Today that style is a bit of a liability, but they are doing the best that they can with it and run a very nice hotel.”

Apr 11, 2008 by Sharon from Glen Cove, NY
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[8]

• The bed was great.
• The floors were dirty.

“They need wireless internet in the hotel, but otherwise it was fine.”

Mar 27, 2008 by Helen from Southbury, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spaciousness, cleanliness.
• The floor they put us on 6 was being renovated so the banging started early in the morning.

“Very nice hotel. We did not eat there but they had a wonderful Easter Brunch for a very reasonable of 24.95. The Tara design is an exciting concept and just a very nice place to stay.”

Mar 19, 2008 by Jim from Trumbull, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location and room size.
• Hallways could have been cleaner.

“Nice room, comfortable bed.”

Mar 18, 2008 by Carol from Centerville, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room very comfortable beds.
• The pool is too far away from rooms.

“Very nice stay would stay again, or recommend.”

Mar 12, 2008 by Andrew from Ludlow, MA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Exterior and public spaces beautiful.
• Rooms were disappointing and dirty.

“Driving up to the Hotel and seeing it and the lobby were amazing, however the rooms were more of the motel quality and was dirty.”

Mar 6, 2008 by Tom from Kemptville, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Looks like a castle.
• Room was a bit dated, renovations taking place.

“Beautiful Castle like hotel. The lobby, facilities, restaurant are all gorgeous. The hotel is under renovation. Our room was a bit dated in appearance, but very clean and spacious.”

Jan 8, 2008 by Richard from Santa Clarita, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location.
• Housekeeping.

“Hotel was owned by Sheraton. Recently sold to Radisson. I've known the hotel since built in the 80's and it was a fantastic place. Renovations being done now and housekeeping staff needs more intensive training on job duties and performance. I'm sure that with time it will once again be the jewel of hotels in NH that it once was. Pool & health club were good. Restaurant was good. General facilities good as well.”

Dec 31, 2007 by Bernard from Stamford, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice hotel under renovation.
• Room very tired, cracked sink, poor lighting, and dated décor.

“Adequate in its current state, presently being renovated. We had a very tired room, old, worn, not bright or fresh. Room maid knocked on door in very early morning to ask when we'd be leaving.”

Dec 29, 2007 by Jeff from Tewksbury, MA
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[4]

• Staff was friendly.
• Very run down mold in room.

“There is no place to eat, is needs a face lift, rooms are just run down. I am not trying to be mean but it really needs to be updated I would not stay there again.”

Dec 26, 2007 by Doris from Latham, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was very accommodating very helpful.
• There was nothing I didn't like.

“I would recommend this hotel to all my family and friends.”

Dec 26, 2007 by K from Lodi, NJ
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[7]

• Used to love this hotel when it was a Sheraton.
• Extreme need for renovation disrepair everywhere.

“Always a favorite hotel, the Tara is now a Radisson. It was undergoing renovations, not a minute too soon. The heating system in the room was horrible, either freezing cold or much too hot, with no in between. The beds were very uncomfortable and the bathroom, while clean, was shabby. We did not visit the restaurant as spending $18.00 for breakfast is a little pricy for southern NH. There were many other dining locations outside of the hotel.”

Dec 17, 2007 by Marion from Bath, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff went above and beyond customary.
• Nothing.

“The manager arranged for all hotel guests to have access to the concierge level due to a severe snow storm. Drinks, hot and cold snacks, friend staff made the stay even better than great previous stays at this hotel. Nothing could have made our stay better after moving into a new house the day of a major snow storm. This hotel, and it's staff, made it a relaxing and enjoyable evening.”

Dec 14, 2007 by Joanne from West Babylon, NY
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• I liked the ease of location.
• I was uncomfortable bringing my granddaughter to the bar to get something heated in the microwave.

“Well appointed rooms. Clean/friendly staff.”

Nov 28, 2007 by Andrew from Commack, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is a very nice property both inside and out, and we really liked everything about this hotel.
• The outside Radisson Hotel street sign to turn into the parking lot was not lit a couple of the nights we were there.

“This is a high quality hotel. The room was comfortable and clean, and the staff was helpful and courteous. To be environmentally conscious, they give you the option to not have towels and sheets cleaned every day. There is a nice wireless area and bar for relaxing on the first floor. You will also find a little shop for snack food, a gym, and a pool on the property. It's a good location, with easy access right off of Exit 1, and it can be seen from the highway.”

Nov 28, 2007 by Aaron from New London, NH
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[9]

• Very convenient location to highways.
• Looks like it is ready for a renovation.

“This is an older hotel that was clearly a notable business/function hotel at one point. It was built with character and attention to detail, but has worn with age. It is in a super convenient location with great potential to be an excellent hotel once again. Lobby/function area renovations were underway. Overall it little less than what I expected for a three star hotel, but I think if renovations are planned throughout the hotel it could be very nice. Room interior was pseudo business with a slightly worn appearance. Nice, but not very nice. Bed was comfortable with modern fluffy comforters and big 'ol pillows, a bonus for tired travelers. Light sleepers should bring ear plugs; the room HVAC cycles on every minute or so even when off.”

Nov 27, 2007 by Susan from Raleigh, NC
Overall Rating: 9
Staff:[9] • Location:[10]

• Beautiful exterior, excellent workout facilities, great location.
• They were doing renovations during my stay; rooms did not meet standard set by exterior.

“Beautiful location and exterior and I loved the workout facilities. Over-all a very good value- excellent staff and amenities.”

Nov 8, 2007 by Lindy from Derry, NH
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Staff was friendly, excellent breakfast buffet, great location.
• Exterior warm and inviting, interior disappointing, common, dirty carpet.

“My husband and I were looking for a weekend away from real life. We were warmly greeted by the staff and encouraged to take advantage of their Friday evening free drink and appetizers in the foyer. We enjoyed ourselves, but were disappointed with the quality of the halls and parts of the room. Overall we were happy that we took the weekend away.”

Oct 31, 2007 by Regina from East Haddam, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Extremely comfy beds; attentive and kind staff; apple cider, coffee, fruit and cookies in lobby, convenient location.
• Carpeting in the granite bistro needs replacing.

“I was very pleased with every aspect of my stay.”

Oct 23, 2007 by Brad from Cohasset, MA
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[9]

• Nothing.

“The rooms have been recently renovated, but they are very small and cramped. Even for Napa Valley. I was very disappointed. Felt more like a fleabag motel.”

Oct 8, 2007 by Dan from Shorewood, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Staff very friendly.
• Hot tub was not in service.

“Very friendly staff that worked to satisfy our requests. The only disappointment was that the workout facilities were being renovated so everything we hoped was there was not available during our stay.”

Oct 7, 2007 by Ed from Sedona, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location.
• Poor location of "stop" sign when leaving. Need to go several feet beyond to see right.

“Great location. Would certainly stay here again.”

Oct 5, 2007 by John from Port Charlotte, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice location.
• Older bathroom fixtures, in need of upgrade.

“Nice exterior and grounds, attractive lobby, didn't try the restaurant or room service, long dimly lit hallways with faded carpet, spacious room, older bathroom fixtures, in need of upgrade.”

Sep 26, 2007 by David from Kamuela, HI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Managers' reception on Wed & Friday.
• One elevator out of service.

“Fine room, friendly staff and located in the woods. This Nashua location is convenient and great for weddings, banquets, and just getting away from the madness of Boston.”

Sep 25, 2007 by Ron from Fort Lauderdale, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[9]

• Comfortable beds and very good gym.
• Had problems with staff.

“I liked the hotel very much. I was staying on a nonsmoking floor but the room next door has smokers in it. I complained to the manager and they suggested I move to another room. When I informed them that they should move the people violating the no smoking policy they finally took the hint.”

Sep 20, 2007 by Kevin from Canton, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Outdoor heated pool- children friendly.
• Need more parking spots.

“Stayed at the Radisson for our overnight trip to the NASCAR race in Loudon. A perfect location, easy on/off rt 3. Safe environment for the kids. Lots of stores in the area and entertainment.”

Sep 9, 2007 by Carl from Milan, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean, great location.
• Sheraton now a Radisson - we will see.

“Keep the mattresses as they are. Please don't switch to the sleep number system!”

Aug 29, 2007 by Robert from Pierrefonds, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, service, facilities, very accommodating.
• Just indoor pool and whirlpool was closed for maintenance.

“Very good, stayed twice and will stay a third time.”

Aug 27, 2007 by Hershel from Sunapee, NH
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[7]

• The facilities were very nice.
• Almost everything was shut down.

“The Radisson was a beautiful property with easy access to the freeway. It is undergoing a shift from Sheraton to Radisson, and the property made the shift fine, but the staff and the amenities are lagging. Pools not in operation. Restaurant hours not appropriate. No shop for small items for a traveler. I got my money's worth. I was there to write and rest and it was good for that. But had I wanted to do anything else, it would not have been available. What I got, was a good buy for me however.”

Aug 27, 2007 by Rich from Nashua, NH
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[8]

• Location and public areas.
• No sports channel in rooms, had to go to the bar.

“This hotel is in desperate need of refurbishment. It is very old and worn. The pool is being redone; hopefully the rooms will follow soon.”

Aug 26, 2007 by Thomas from Ottawa, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Cookies at registration.
• Catering representative used the main dining room to conduct her meetings with prospective groups.

“It is big, clean, near Boston, on an interstate highway and reasonably priced.”

Aug 22, 2007 by Soraya from Brighton, MA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[9]

• The lobby is beautiful and the staff is fantastic.
• Age is definitely showing. Worn carpet beat up baseboards, dumpy over used furniture. TV bolted down and unable to be moved.

“Upon entering the hotel, one is greeted by clean and bright surroundings. After leaving the lobby, one has the feeling of a dingy, neglected hotel. Worn carpet beat up baseboards, walls in need of love and care. The rooms themselves are dingy with dodgy lighting and dented and scratched furniture. The couches are dumpy and the comforters even dumpier. Really needs some love and care. Room service food is bad at best. The food is greasy and industrial and way overpriced. I have even stayed at other hotels in the area that are a lower or no star rating and a bit more expensive but definitely a brighter feel. I thought I would give these guys one more time since being purchased by Sheraton but I think I might wait until the renovation.”

Aug 12, 2007 by Steve from Orlando, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[10]

• Not much, it's old and in need of a Face list.
• Need new elevators

“Not very good.”

Jul 29, 2007 by Reggie from Easthampton, MA
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[9]

• The friendliness of the front desk staff.
• Carpeting throughout the hotel looked old and somewhat dirty due to age.

“Location was great, plenty of restaurants and shopping. Fitness room was great, especially since it had free weights and weight training machines, pool area was clean. Unfortunately, the rooms did not have NESN (New England Sports News) so we had to watch the red sox in the lobby, next to the bar. It was not conducive to kids wanting to watch their favorite team in their pajamas. It should be in every room.”