User Reviews for Springhill Suites Providence

Research User Reviews for Springhill Suites Providence (21-34 of 34)

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Jun 21, 2005 by Richard from Malden, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[4]

• The rooms were clean, and spacious.
• It is very loud. we were on the third floor and when people rolled a cart above us, it sounded like a herd of elephants.

“Overall, the hotel is great if one is looking for a clean, spacious room with a large bathroom. The only problem is that the hotel is difficult find because the street sign James P Murphy Highway is so small and behind a tree. we drove past the street 3 times. I would suggest getting the city to get you a larger street sign because at night, it is impossible to see. ”

May 26, 2005 by Debra from Brookfield, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[4] • Location:[8]

• Find location, clean rooms. Called to let them know we would be arriving late due to traffic and staff was friendly and helpful.
• Got a smoking room, didn't want that. Key card didn't work, female staff member was disinterested in helping.

“The hotel was very clean. Evening staff on arrival was at the counter willing to help. We had called because we were in traffic in CT. and wanted to let them know we would be arriving late. Staff was most helpful and friendly and when we checked in he recongized our name and was most kind. Our key card didn't work to enter building or room the following afternoon. Daytime staff reset card and it still didn't work. She was totally disinterested in helping like we were a bother to her sitting in the back office. Shouldn't judge the whole facility on one staff member but it is all about customer service.”

May 25, 2005 by Geoffrey from Merchantville, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• breakfast buffet, microwave and fridge
• location of TV --no non-smoking available at check-in

“Excellent value--accomodations closer to 3 star than 2 star. Pool, exercise room and buffet all were convenient and of high quality. In-room movies enjoyable. Having fridge and microwave in room a real bonus as was a 24 hr. front desk. East access to Warwick and Providence via I-95. Would certainly stay here again.”

May 18, 2005 by Marc from Bloomfield, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very Clean and a great location
• Walls way to thin could hear every sound. Doesn't change my scores though

“Clean, But walls way to thin could hear allot of noise from all 4 sides of room”

May 1, 2005 by Frederick from Salem, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good Free Breakfast in lobby
• nothing comes to mind

“The price is very good; the suites are large and have a nice kitchette area. The rooms have 2 TVs and a big bathroom. The hotel provides a free breakfast which was very good include hot stuff.”

Apr 20, 2005 by Martha from Saylorsburg, PA
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• accessible, friendly, good breakfast, clean.
• none

“Greeted promptly by helpful staff, directed to clean room of food size. Little noise penetrated room from hall or other rooms. All equipment in room worked and breakfast was very good with many selections.”

Apr 6, 2005 by Jon D. from Connecticut
Overall Rating: 6
Cleanliness:[4] • Staff:[8] • Location:[6]

• Breakfast and location
• General Manager very unattentive to my concerns

“I would not recomend this hotel to anyone. Stay at another property if you can. The managers are obnoxious. The wireless did not work, and they did not offer any solutions to any of my concerns”

Feb 9, 2005 by Jim from Rollinsford, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was spacious, very clean, and easy access

“Appears to be a new hotel. Very clean, courteous staff, convenient, had a very comfortable living room suite with desk, television, couch and kitchenette that was separate from the bedroom.”

Feb 6, 2005 by Donna from Norwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Outstanding breakfast!

“This hotel is clean and well-apppointed, with a friendly, courteous staff. They seem to go out of their way to make you feel at home", even providing free freshly-baked cookies at check-in!"”

Jan 20, 2005 by Bob from Columbia, MD
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[7]

• Large, clean rooms
• Clerk not responsive to request on Sunday morning

“This is a good hotel. We have stayed 5 times and have generally been very pleased”

Sep 24, 2004 by Colleen M. from St. Charles
Overall Rating: 10

“Staff was very friendly and the breakfast was very good.”

Sep 23, 2004 by Alicia G. from Round Rock
Overall Rating: 6

“The staff was very friendly. Room was larger than expected; however, would have been better with a king size bed and there was not one to be found. IMPROVE - The elevator and hallways were a bit musty and smelled badly. Was overwhelming in the elevator. The air conditioner was set to 67 yet it never cooled off the room past 73. Cover of a/c unit fell off multiple times.”

Sep 23, 2004 by Colleen M. from St. Charles
Overall Rating: 10

“This is a very friendly hotel, (desk staff and housekeepers) and the breakfast buffet was very good.”

Sep 17, 2004 by
Overall Rating: 10

“It had great rooms, friendly people, super clean facilities, and wireless internet. The pool and spa were great and there were manager parties! I could not have wanted any more. I will stay at this hotel again.”