User Reviews for Crowne Plaza Nashua

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Nov 29, 2009 by Debbie from Hartford,CT
Overall Rating: 8

• The pool hours were convenient.
• I would have appreciated a mini-refrigerator.

“Nice, pleasant; not exceptionally friendly check-in staff but the staff the next morning were nicer.”

Aug 20, 2008 by Jason from Arlington, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• I liked the location.
• I thought the carpet in the room was tragically dirty.

“The hotel, while very regal in the lobby, lacked something in the room. My overall impression was that it was an older facility that had great curb appeal, but came up a tiny bit short of perfection in the rooms.”

Aug 14, 2008 by Bob from Schnectady, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[5]

• Location to downtown.
• NA.

“Dirty bath rooms, no vent in bathroom, food tray in hall from check in to check out, noisy at night.”

Jul 25, 2008 by Robert from Fort Myers, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very friendly, courteous and knowledgeable.
• I cant think of anything!

“Would highly recommend this hotel. It was wonderful.”

Jul 2, 2008 by Kathie from Gloucester, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Price, personnel, location.

“We originally were going to stay at the Red Roof Inn; We were attending a family wedding that was already going to be quite costly for us. The red rood could not provide FRI/SAT so we had to start looking around (we live in Gloucester and needed to be in Nashua for both Fri for the rehearsal dinner and Sat for the wedding, Imagine our surprise when the Thank you Crown Plaza for making this very special occasion so memorable. We will reccommend you to everyone that will listen!”

May 13, 2008 by Lauren from N Chelmsford, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Spacious room heavenly bed.
• Walls are thin-loud children at 7 a.m.

“It was lovely.”

May 8, 2008 by Yvette from Alton, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Attractive, comfortable room.

“Clean, visually pleasing, good location.”

Mar 26, 2008 by John from Nashua, NH
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• The room themself was decorated very nicely.
• The pool area was shared with a health club.

“The convenience of this hotel is wonderful. It's easy to get to from the highway and the surrounding area is filled with shopping and restaurants. The rooms are decorated in an understated elegance and we found the bathroom to be clean. The hobby and banquet area are very nice and the restaurant look very nice though we opted for room service instead of dining there. The food from room service was passable. I think we would have done better by ordering from one of the many restaurants in the area and bringing it back to our room. The biggest disappointment with the hotel was the pool area. It was shared with a health club which really takes away from being a hotel guest. The whole pool area needed a lot of TLC. The lining in the pool has seen its better day a few years ago. It was pulling away from the corners which and was loose on the bottom causing wrinkles which were uncomfortable to walk on. It was just a mess. The Jacuzzi was closed for repair at the time we were there. It looked like there may have been a fresh coat of paint on the walls, but that couldn't distract anyone from the horrible condition of the pool and peeling plaster on the ceiling. I was really disappointed because the pool area had the possibility of being a great space, but instead was kind of nasty.”

Feb 25, 2008 by Nick from Carmel, IN
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Good price on rental movies.
• Poor service and poor accommodations

“This hotel was so far below my expectations it was amazing. The tub drain was broken when I got there and the cable in my room went out on the 2nd day of my stay. After reporting these things both were fixed, with little apology for my inconvenience. Then when I came back to the hotel on the 2nd day, there was a note on my pillow addressed to someone else; they had placed it in the wrong room. I took the note to the front desk, and again there was no apology for the inconvenience. Then, when checking out on the last day, I reviewed the bill and found a charge on the account that wasn't mine, for a food purchase in the lounge. I brought this to the attention of the front desk, and again upon checking with the lounge and discoing it wasn't a correct charge, there was no apology. The bed in the room was hard and uncomfortable. My room was across the hall from the elevator, so I heard the elevator ding all night. All told a very disappointing experience. I travel to this area on business about 4 times per year, and I won't be staying here anymore.”

Jan 7, 2008 by Nancy from Richmond, VT
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• Very appealing lobby, restaurant and conference room.
• Individual rooms were dated - needs updating - cleaning of the corners.

“Overall nice hotel however the individual rooms need deep cleaning and updating. Bathrooms did seem updated.”

Nov 14, 2007 by Kim from Lebanon, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Garage parking, clean spacious room.
• Breakfast was not included.

“Good value, nice hotel at a nice price.”

Sep 20, 2007 by Vincent
Overall Rating: 10

• A great staff. Always willing to help. Great location.

“One of the cleanist hotels we have stayed at. Very friendly staff.”

Aug 31, 2007 by Donald from Glen Burnie, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[10]

• Room accommodation was spacious and comfortable.
• When front desk was asked where business office was, they said there wasn't one.

“Front desk and room service staff did not appear to be knowledgeable. Did not know if there was a business office. When asked about desert items on room service menu, room service wanted to read what the items were but could not provide any descriptions. A simple list read is ok if it's apple pie and chocolate cake but when it's colorful names you should be able to tell someone what the item is.”

Jul 6, 2007 by Julie from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful premise with friendly staff.
• Sign to Somerset blocked by trees.

“We were pleasantly surprised with the property and rooms. The linen spray, eye covers and ear plugs were a nice touch. The staff was friendly from the moment we walk through the doors until our departure. We are planning another trip, and if we should make our way back to Nashua, Crowne Plaza will be our preferred accommodations.”

May 15, 2007 by Ted from Montpelier, VT
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean and attractive public areas.
• Poor sound insulation between rooms, lumpy carpets, no vent fans in bathrooms.

“Food service and general hotel construction were below grade for a 3 star hotel. Rooms were clean and well appointed and service staff were helpful and courteous.”

Jun 30, 2006 by Richard from Pearl River, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• It had everything you could possibly need.
• A lot of noise.

“Very nice hotel. nicely decorated. provided everything you could possibly need just extremely noise because they had a lot of parties going on.”

1 of 1 people found this review helpful.

Jun 1, 2006 by Sue from Waterbury, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Pool, Parking Garage, Very Clean Rooms and Interior.
• Pool needs to little updating-looks like they are in the process already.

“We truly enjoyed our stay and felt it was worth the price we offered of $100.00 per night.”

Feb 22, 2006 by Jeff from Manchester, NH
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[8]

• Convenient location off highway, with many restaurants nearby.
• Only lukewarm water in the showers, other travelers complained about this as well.

“Conveniently located, with nice, clean rooms and a friendly staff. However, the room was grossly overpriced considering that the hot water is a joke. Don't expect to take a hot shower in the morning before your meeting, the rooms really don't have hot water.”

Aug 2, 2005 by mj from boston, ma
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff really seemed to want to go out of their way to impress you !
• Room was stuffy upon arrival , but immediately serviced upon request.

“Beautiful room, prompt service and courteous staff that went beyond the call of duty. Our check in was smooth. The only problem we experienced was a minor one where the air needed to be purified from the last guest.

It was a concierge non smoking room (but apparently the previous guest ignored that restriction ) They immediately sent someone up to air it out and it was much better by the time we returned from dinner.”