User Reviews for Holiday Inn Concord

Research User Reviews for Holiday Inn Concord (1-20 of 112)

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Nov 24, 2009 by Amy from Berlin,NH
Overall Rating: 9

“Room was very clean and comfortable. In room heater was a bit noisy. Would stay at this hotel again and would recommend this hotel to family and friends.”

Nov 17, 2009 by Tom from Northeast Harbor,ME
Overall Rating: 1

• No hot water to take showers in the whole hotel night or morning.

“Will never stay again!”

Nov 16, 2009 by Matt from Gorham,NH
Overall Rating: 9

• Very clean.
• Construction going on outside my window.

“Overall, happy with the hotel. Construction was a problem.”

Oct 8, 2009 by Dave from La Mesa,CA
Overall Rating: 10

• The room was the nicest room we had on our 2 week honeymoon.
• The Gelato at the restaurant wad freezer burn. I was like ice.

“The staff at the hotel was great. They upgraded us to the nicest room we had on our two week honeymoon. We were concerned when we saw that we got a Holiday Inn because they can be hit or miss. This one was a big hit and far exceeded our expectations.”

Sep 24, 2009 by Lisa from Welland,Canada
Overall Rating: 7

• Staff was super friendly and polite.
• No continental breakfast.

“The hotel was great for the purpose we required, 1 quick night. I'm not sure I'd want to stay for a long time. It was close to the New Hampshire race track where we saw the Nascar Race and we got it for a great price through Priceline!”

Sep 17, 2009 by Ray from Las Vegas,NV
Overall Rating: 10

• Very good hotel with great facilities.
• Nothing.

“Very clean, great facilities in good location we were able to see capital building from our window. Near others attractions. Would definitely recommend this hotel.”

Sep 17, 2009 by Lynn Pellicciotti from Laureldale,PA
Overall Rating: 8

• Pool & gym area.
• Housekeeping.

“Housekeeping did not clean room one day only made bed. Had a smoking room with one ashtray.”

Sep 13, 2009 by Brian from Pittsgrove,NJ
Overall Rating: 7

• The price for the room. Room was pretty nice.
• It was old and tired. Furniture was a little beat up, Some structural damage to the exterior.

“Good location with good highway access. Rooms were recently redone with microwave and refrigerator. Granite tub enclosure and vanity top. Staff was very friendly.”

Sep 7, 2009 by Nick from Avon,CT
Overall Rating: 10

• The staff at the check-in counter is excellent. They always welcome me back and they know what kind of room I like.
• Nothing.

“The hotel is in a great location, close to many restaurants. The staff is the best part of the stay. They always remember me and what kind of room I like and always make me feel at home. This is my favorite place to stay when I travel for business, and I travel New England and New York.”

Aug 13, 2009 by Ann from Sharon,MA
Overall Rating: 9

• Very clean with comfortable bed.
• The fan running constantly in the bathroom. I solved the noise problem by shutting the door.

“Easy to get to, friendly staff, comfortable room, very comfortable bed.”

Aug 4, 2009 by David from Freeport,ME
Overall Rating: 10

• The room was real nice and the marble in the bathroom was great
• parking lot was to dark need better lights

“The hotel was nice would love to stay there again”

Jul 28, 2009 by Michael from Washington,CT
Overall Rating: 10

• Very comfortable bed.
• Somewhat noisy in the AM in hallway.

“Great hotel, great location, great bed, great shower! Can you tell we were very satisfied with this hotel.”

Jul 25, 2009 by Richard from Pittsfield,NH
Overall Rating: 8

• in town location
• seemed to be aging

“Room was adequate for our needs but seemed to be aging. Elevator was quite noisey. The staff at the front desk were quite helpful.”

May 25, 2009 by Andy from Dover,NH
Overall Rating: 10

• Very convenient location, and friendly staff.
• No ice machine on my floor.

“First class hotel in a great location, definitely a place I would stay in the next time I am in that city.”

May 1, 2009 by Marcia from Lomita,CA
Overall Rating: 6

• Convenient location..
• Water pressure was zilch.

“They didn't have a king size room when we got there, only one with 1 double bed. So they suggested a handicap room with a queen bed. First room only had a double bed, then they found one with a queen bed. Room was OK. Only one small window. The shower was broken so only pointed straight down and very bad water pressure. Towel hooks were either completely off or halfway off. Had to call twice for missing remote for TV.”

Apr 15, 2009 by Anne from Skowhegan,ME
Overall Rating: 5

• Convenient location.

“The fitness center is very small with poor equipment. The on site dining is a very over priced restaurant with mediocre food at best. The most disappointing aspect of my stay was that the room is old, stained and looks dirty. The stairwells were filthy and the entire hotel smells like cigarette smoke. It was nice to have a fridge and microwave in the room, but those were dirty also. This hotel is not a bad place to stay.”

Apr 13, 2009 by Jim from Bowie,MD
Overall Rating: 7

• Location, clean
  and
  good connectivity.
• Seemed a bit worn.

“Good location to walk into town and convenient to highway, staff was friendly.”

Apr 9, 2009 by Kathleen from Painesville Twp,OH
Overall Rating: 5

• Not much.
• Dirty room; slow to stopped elevator; noisy.

“I do not recommend this hotel except for its convenient location. It needs to be thoroughly cleaned; when
I put my soft sided bag down on the carpet, dust flew up. The tub was not clean - soap scum all over it; I took the stairs up and down 4 flights due to the slowness of the elevator and its unsteadiness during movement; dirty, ratty chairs even in the lobby; walked through groups of smokers at the front entrance; this was not an enjoyable stay; it needs updating. Light switch in the room did not function to turn on when entering.”

Jan 7, 2009 by from Middlebury,VT
Overall Rating: 8

• Nice employees-very kind and good restaurant.
• Elevators are bouncy and sketchy.

“Lovely staff,
very pleasant rooms, yummy restaurant.”

Sep 6, 2008 by Mary from Brooklyn, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Extremely friendly lobby staff. Great room service and breakfast.
• Bathroom a little small.

“Stayed here many times while visiting family in New Hampshire. The staff is friendly and helpful. The location is convenient to all Main Street shops and restaurants.”

Aug 31, 2008 by Joan from Menifee, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Centrally located.
• Enclosed pool area, heavy chlorine smell.

“Over all I was very satisfied. I would recommend it and stay there again.”

Aug 30, 2008 by Bryan from Port Saint Lucie, FL
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[7]

• Hotel was horrible.
• No AC had spiders.

“This hotel room had no air condition and was full of spiders. I told the staff numerous times, but it was never taken care of. When I stay at Hampton Inn I get 100% satisfaction.”

Aug 29, 2008 by Rh from Merion Station, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Quiet, restful, smoke-free, great location, good restaurant.
• Only one computer available to guests, so sometimes had to wait, and very slow internet service at peak times.

“This hotel far exceeded our expectations. Very nice room, attractive, comfortable. Free parking right outside the door, very good restaurant with good prices, and a very pleasant downtown within one block, with shops, cafes, etc. Also right off main highways. We came for one night, and stayed four!”

Aug 23, 2008 by Jeremy from Bouctouche, NB CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The service was great; they have real professionals on staff.
• The building needs some updating (they were doing renovations while we were there, though, so that's changing).

“A nice hotel that would have been a pretty swanky place in its prime, but getting older. They have a great staff and seem intent on remaining a high end hotel. When I was there (August '08) they were painting, cleaning, etc, so they may well succeed in getting their motto back in the near future.”

Aug 23, 2008 by Rafiqul from Richmondhill, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[5]

• I don't have any good thing to say.
• Cleaning and facilities.

“This hotel does not feel as a 3 star hotel not even 2.5 star.”

Aug 21, 2008 by Evelyn from Brighton, MI
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[6]

• Location.
• Very dirty carpets, rundown, holes and scratched walls and elevator.

“In need of a facelift. dirty, rundown, good location.”

Aug 21, 2008 by George from Providence, RI
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[3]

• Location.
• Dirty, not kept well.

“A grave disappointment. This hotel is a 1 star. It is highly overrated. Dirty sink in bathroom and old furniture throughout the hotel. Not inviting; not comfortable.”

Aug 18, 2008 by Karen from Jacksonville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds and linens were very comfortable and the fitness room adequate.
• No free breakfast, but the price was exceptional.

“Probably the best Holiday Inn I've ever stayed at. The rooms were spacious with comfortable beds and linens. Priority club members receive a free drink at the hotel lounge.”

Aug 13, 2008 by Ivana from Germantown, MD
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Excellent location, helpful staff, good parking.
• Broken ice machine, teenagers in halls, musty room smell.

“Wonderful value for room. Sadly the ice machine was broken but the front desk staff was helpful and cheerful. My room was handicapped accessible so the bathroom was large with a walk in shower. The laminate flooring was great and preferable over carpeting even for able-bodied guests. Oddly the iron and microwave were not located anywhere near an outlet. View was dreary; back lots and garages. Room overall was very attractive with a nice comfy chair/ottoman plus desk and desk chair.”

Aug 7, 2008 by Marilyn from Burlington, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Attractive, clean, smelling room, extremely comfortable beds, beautiful linens.
• Couldn't find a layout of hotel, fire escape routes etc.

“We had not been to this hotel for several years. We were extremely satisfied with our room, the location, the staff. It was a very pleasant experience.”

Aug 5, 2008 by Gary from East Hampton, CT
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[7]

• Location.
• Incorrect description of room, dirt in tub, filthy carpeting.

“Was promised a microwave and refrigerator in the room. The first room did not have such facilities. The second room had a handful of dirt in the tub. The question is why? My boy's hand and feet were filthy from walking/crawling on the floor. The refrigerator was not functioning. Had to have maintenance come at 9:30 at night to provide knob to turn on.”

Jul 31, 2008 by Brian from Sumter, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• The bedroom suite was very nice with couch, bed and chair.
• The TV had a poor picture with diagonal lines. Staff could not fix the problem. Suggest new flat screen.

“The hotel was great with only two exceptions: 1. The TV I had was not a 3 star quality. It had a very poor picture. 2. Getting room service was confusing. The book said it was up till 10 PM but when I called there was confusion as the dining room close at 9 PM. I eventually got my food after 3 tries. Besides that the staff, room and lobby were great. I would mention that the 4th floor ice machine was broken and they might want to remodel the landing by the elevator on the forth floor. Hope this helps. The food at the restaurant and service was fabulous.”

Jul 22, 2008 by Family from Stoneham, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, and friendliness of the staff.

“Our visit to the Holiday Inn, Concord NH was for a court case and so we arrived a little tense and stressed. But, having been treated so wonderfully by the staff, and the beautiful environment of the hotel, it's location and the excellent food at their Nonni's Restaurant, what was supposed to be a trying time turned out to be a mini vacation. Thank you Holiday Inn, and Thank you Nonni's for making our time in NH fabulous and enjoyable! We will be back!”

Jul 22, 2008 by Mark from Honeoye Falls, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great pool area, room very comfortable even for the whole family.
• No continental breakfast.

“Overall, great experience.”

Jul 22, 2008 by Marilyn from Lagrange, ME
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• We had 2 double beds which were very comfy.
• Nothing.

“Clean, easily accessible and the staff was very friendly and helpful.”

Jul 20, 2008 by Bonnie from Rome, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient to I93.
• It was ok.

“The hotel is fine - but not like the other I've been to.”

Jul 19, 2008 by Aldo from Stoneham, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was comfortable, clean and the staff was stellar, also their restaurant Nonni's was absolutely wonderful!

“I came to the Holiday Inn in Concord, NH with family members for a custody case with the NH Court. Being treated wonderfully by the staff and the pleasant environment made my stay feel like a "mini vacation". Also, their restaurant, Nonni's, was the best, we all enjoyed it very much and ate most of our meals there! Thank you Holiday Inn and most of all, thank you, Nonni's for turning a stressful time into a peaceful and pleasant experience.”

Jul 18, 2008 by Shayna from Middleton, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, quiet, friendly staff, good food, quick room service, comfortable bed.
• NA.

“The staff is extremely friendly and helpful. The food was great, bed extremely comfortable. Pool/Jacuzzi/sauna was very nice.”

Jul 15, 2008 by Catherine from Walworth, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[10]

• Restaurant was fantastic, location was great.
• Terrible air-conditioning/fan unit. Sandpaper towels. Dirty lobby carpet. No upkeep of need for towels/garbage. Too much chlorine-pool.

“This hotel needs to re-do air-conditioning, clean the lobby carpet, and have their staff check in on rooms even if the guest is staying over for another night. Towels on floor were not picked up and restocked. Garbage was not emptied.”

Jul 10, 2008 by Debbie from Foxboro, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff pleasant and helpful. Bed very comfortable. Lobby quite nice.
• Elevators in need of TLC.

“Very nice, clean hotel. Staff very accommodating and extremely helpful. Room clean, bed very comfortable. Elevators in need of upgrade or refresh. Our room was missing a lamp by the sitting/reading area - difficult to read there - appeared awkward. Would stay here again.”

Jul 9, 2008 by Kailani from Washington, DC
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• The price, the location, and the people are all wonderful.
• My room wasn't cleaned properly, coffee left but no cream and sugar, etc.

“This hotel offers great value in a good location with many dining opportunities close by. The rooms are spacious and clean, includes a coffee maker, TV and free Wi-Fi.”

Jul 8, 2008 by Patrticia from North Attleboro, MA
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[9]

• Prompt front desk service.
• Room did not receive maid service.

“It was disappointing to come back to our hotel room late to find the beds not made, etc. I gladly would have made the beds myself had I known we weren't going to receive the service other hotel guests received. It sounds like a little thing, but I was really bothered by it.”

Jul 3, 2008 by Roger from Duxbury, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very convenient to Loudon where I went to a NASCAR race.
• It's a little old and tired looking.

“The hotel was very convenient to Loudon, Rt. 93 and is downtown, so there are many restaurants etc. The staff was friendly. The room was neat and clean. It had a coffee maker that I used and there is ample parking right out front. The Italian restaurant in the hotel was pretty good. I ate there because there was a thunderstorm going on at dinner time. There is a great Thai restaurant only a block away that I usually go to. Overall, a pretty good experience. It is the third time I have stayed there after the race in London.”

Jun 9, 2008 by Steph from Epping, NH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Location.
• Restaurant was too expensive and food quality was poor.

“Good location in downtown concord, comfortable rooms, and restaurant was overpriced and breakfast was bad.”

Jun 3, 2008 by Colleen from Holden, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• There was free Wi-Fi in the room.
• Most all hotels now have those dim, yellowish, energy saving light bulbs.

“The hotel is clean. The bed is comfortable. It is in a good location in the city.”

Jun 2, 2008 by Keith from Raynham, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• FD staff was extremely friendly and helpful during my stay.

“It's a 2 to 3 star, clean and decent hotel. The staff was extremely friendly and helpful, and I would recommend this location for any business traveler as the location was convenient.”

May 30, 2008 by Tony from Vancouver, WA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Beautiful front desk girls and location.
• No mini fridge, I think.

“Located a block away from the capitol building, this hotel has the best location in Concord.”

May 28, 2008 by Lee from Barre, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were nicer than we expected.
• No continental breakfast.

“We had a great experience at this hotel. It is super accessible and we enjoyed our time very much.”

May 27, 2008 by Elizabeth from Freedom, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The art throughout the hotel was really beautiful. Not cheesy like a lot of hotels.
• There were a lot of groups, there didn't seem to be enough comfortable gathering space for all of them in lobby.

“What a nice hotel with extremely friendly staff, comfortable room, great location. There was coffee and tea available 24 hours in the lobby, a nice restaurant (try the lunch buffet, yum!) and perfectly comfortable room. There was a microwave in the room which surprised me. Love the free wireless. It was easy to get on, without codes or passwords. They gave me a late checkout with a smile and every time I came or went, staff and the front desk greeted me. I would definitely return to this hotel; in fact, I look forward to my next visit.”

May 21, 2008 by Justin from Pembroke, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Bed was great.
• Parking and air-conditioning.

“Parking was absolutely horrible! Because of the location of Downtown and the restaurant, I had to parking in the back of the hotel, across the street. Air- conditioning was not consistent, and shut off after 5 minutes of use.”