User Reviews for Best Western Metro West Inn and Suites

Research User Reviews for Best Western Metro West Inn and Suites (1-15 of 15)

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Sep 2, 2009 by Bob from Sherman,CT
Overall Rating: 7

• clean w/great location for local wedding guses
• couldn't sleep--thin walls-neighbors tv on all night

“clean ,attractive rooms, workout facility nice but with base line equipment---breakfast nice----adjoining room noise a big problem--not for light sleepers”

Jun 21, 2009 by Richard from Putnam,CT
Overall Rating: 10

• It was very clean. I was surprised to see a microwave and fridge.
• No pool.

“The beds were very comfortable. The rooms were very clean. It was a really nice stay.”

Mar 25, 2009 by Cindy from Brighton,MI
Overall Rating: 9

• Comfort of the beds and pillows very nice.

“I would stay at this hotel again. Very convenient, clean and friendly staff.”

Sep 26, 2008 by John
Overall Rating: 9

• Wonderful breakfast selection.
• Nothing.

“Excellent location. Clean, quiet room. Very good selection for breakfast, which was quite tasty too. I highly recommend this hotel.”

Sep 2, 2008 by Stephanie
Overall Rating: 10

• Excellent breakfast.

“New facility - very clean. Nice exercise room, great daily breakfast buffet
Hot and cold items available. A little bit out in the middle of nowhere, but not very far from some larger cities.”

Jul 28, 2008 by Jeff from Millington, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• This was the cleanest hotel in which I have ever stayed.
• Construction at the exit site for this hotel, not a negative for hotel.

“I would definitely stay at this hotel again. They have great Cinnamon Rolls.”

Jun 5, 2008 by D from New Britain, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable and good location for our needs at the time.
• Maybe look into upgrading the breakfast, like MYO waffles seen in some hotels.

“The staff was friendly and helpful. Checking in and out was as simple as possible. The A/C worked very well, and was quite.”

Apr 14, 2008 by Steve from Toa Baja, PR
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• The fact the whole hotel was non smoking.
• No control over guests who decided to smoke in the hallways because their room was non smoking.

“The hotels staff was very friendly and nice but seemed to have problems dealing with hotel guests that ignored the smoking ban and chose to smoke in the hallways. I constantly had the smell of cigarette smoke by my door and it made my stay there somewhat unpleasant.”

Apr 1, 2008 by Sandy from Carver, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent location and the beds were comfortable.
• Nothing. It was excellent.

“If you are looking for something with great accommodations, close to highway and very pleasant. You won't want to miss this gem!”

Mar 30, 2008 by Trudy from Dundee, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• Location, staff.
• Had to park out back, very dark, not open, very scary.

“Good hotel, great staff, this was our second stay there in less than a month. Will stay again.”

Mar 24, 2008 by Pat from Vernon, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I was impressed with the cleanliness of the hotel and the professionalism of the staff.
• Everything was fine.

“Excellent service. Attractive hotel and great value for the $$$$.”

Mar 20, 2008 by Ann from Saugerties, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[4]

• Clean and quiet.
• Was too far from our business destination. Requested Marlboro, MA, hotel was in Hudson-15 minute drive distance&

“Hotel was fine. In past, you have always placed us in correct location.”

Mar 18, 2008 by Leslie from Charlestown, RI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Queen size beds!
• Marketed as a non-smoking hotel. Clearly, hotel staff had smoked in the room.

“Clean, but very bothered by the smoke-smell in the elevator, hallway and room. Staff was smoking outside when we left the next day. Possible that a guest was smoking, but our room smelled like smoke. If that was corrected, it was a perfectly good hotel.”

Mar 7, 2008 by Mark from Washington, DC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Good beds, clean rooms, nice towels, free WI-FI.
• Not much around it.

“Good short stay with a comfortable room and a good breakfast in the morning included in the price of the room.”

Oct 31, 2007 by Kathy from Westfield, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Fridge and microwave in room and continental breakfast.
• Nothing.

“Convenient, clean, friendly, great breakfast choices. Room was clean and bed was very comfortable. Would stay again and recommend to friends.”