User Reviews for Holiday Inn East Hartford, East Hartford | MyTravelGuide.com


My Travel Guide home

User Reviews for Holiday Inn East Hartford

Research 78 user reviews for Holiday Inn East Hartford.

« Go back to Holiday Inn East Hartford
363 Roberts St, East Hartford, CT

Research User Reviews for Holiday Inn East Hartford (1-20 of 78)

Average User Rating: 7.5
User Rating Score:7.5
Cleanliness:[7.5] • Staff:[7.5] • Location:[7.5]
Based on 270 user ratings
Add Your Own Rating

Nov 18, 2008 by Kevin from St. Louis,MO
Overall Rating: 9 User Rating Score: 9

  • Nice pool and workout area.
  • Nothing at all around it.

“The furniture, sheets, and towels were all in very nice shape. The workout and pool area was very good and always available.”

Was this review helpful to you? → YES / NO

Oct 18, 2008 by Pete
Overall Rating: 8 User Rating Score: 8

  • The price and security.
  • The bathroom needs a thorough cleaning. There was visible mold.

“Overall, I was pleased with the staff, location and the amenities. I would stay there again. Drawbacks are that the hotel needs a major overhaul. It feels and looks old and well used. The bathroom had mold at various spots. Having said all of that, it's a decent place for the price. I would stay again.”

Was this review helpful to you? → YES / NO

Aug 20, 2008 by Arthur from Oak Bluffs, MA
Overall Rating: 1 User Rating Score: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

  • I would never stay there again.
  • Everything.

“With all the options to stay in Hartford and the surrounding area this is the worst one.”

Was this review helpful to you? → YES / NO

Aug 20, 2008 by Jennifer from Stamford, CT
Overall Rating: 3 User Rating Score: 3
Cleanliness:[8] • Staff:[1] • Location:[5]

  • Room size.
  • It smelled like cigarette smoke.

“Wi-Fi was not working. The lounge closed over an hour early on a Saturday night. The staff was rude. We were told that we could not get room service for breakfast. The restaurant only offered a buffet for breakfast, which was overpriced. The buffet ran out of food an hour before it ended and offered no substitutions for dietary needs.”

Was this review helpful to you? → YES / NO

Aug 20, 2008 by Scott P. from Ellettsville, IN
Overall Rating: 7 User Rating Score: 7
Cleanliness:[9] • Staff:[9] • Location:[3]

  • The staff was very polite.
  • They placed a $20 pending charge on my account.

“The hotel itself was very nice. However, during my stay, they placed a $20 charge on my bank account in case of any extra charges that might occur, such as phone bills, etc. While the charge was later refunded, I found it odd that they simply don't wait until any extra charges actually occur before billing a customer. Furthermore, the location was poor and the roads in the surrounding area are poorly marked.”

Was this review helpful to you? → YES / NO

Aug 20, 2008 by Haruyo from Marshalls Creek, PA
Overall Rating: 4 User Rating Score: 4
Cleanliness:[2] • Staff:[5] • Location:[9]

  • Close to the location of my business.
  • They did not clean my room well.

“The first day I stayed, they did not clean my room at all, not even change the towels. The second day after, they simply did the minimum of cleaning, the bathroom was not cleaned whatsoever.”

Was this review helpful to you? → YES / NO

Aug 19, 2008 by Gerald from Aberdeen, MD
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Convenience to place of interest.
  • Hotel was fine, variety of eating place was poor.

“Overall it was very good. The variety of eating places near the hotel was lacking.”

Was this review helpful to you? → YES / NO

Aug 14, 2008 by Don from Pittsburgh, PA
Overall Rating: 5 User Rating Score: 5
Cleanliness:[4] • Staff:[5] • Location:[7]

  • Good location.
  • Old. Stale. Unassuming but unconcerned.

“We had a good stay at this hotel, even if it's a tad dated. The bathroom had a strange substance on the popcorn ceiling but didn't smell. The AC knob was busted, but we were eventually able to shut of the unit and found ourselves to be comfortable. The location was convenient for our purpose. We slept well.”

Was this review helpful to you? → YES / NO

Aug 7, 2008 by Shania from East Hartford, CT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was very helpful and friendly.
  • The hotel room was a little dirty.

“The overall stay at the hotel was very good. I enjoyed the restaurant and the pool and gym facilities as they were very clean. The hotel staff was very helpful and friendly.”

Was this review helpful to you? → YES / NO

Jul 31, 2008 by David from Kansas City, MO
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

  • Indoor pool.
  • Restaurant.

“Stay was nice. Enjoyed the indoor pool. Service was great.”

Was this review helpful to you? → YES / NO

Jul 28, 2008 by Laney from Coventry, CT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

  • Great price!
  • The decor in the rooms.

“Not a bad experience at all. Very average hotel, clean enough, great price!”

Was this review helpful to you? → YES / NO

Jul 24, 2008 by Bernard from Gorham, ME
Overall Rating: 8 User Rating Score: 8
Cleanliness:[4] • Staff:[10] • Location:[10]

  • Desk staff extremely friendly and helpful.
  • Shower not clean.

“Very convenient to the highway. Staff very friendly and helpful. Nice rooms. Bathroom could use some updating and a thorough cleaning of the shower, however.”

Was this review helpful to you? → YES / NO

Jul 24, 2008 by Ruth from Gales Ferry, CT
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The convenient location to the Hartford area attractions.
  • Did not provide a free breakfast.

“The hotel is conveniently located off of highway 84and the rooms are cleaning, attractive and well lit.”

Was this review helpful to you? → YES / NO

Jul 10, 2008 by Brahim from E.Rutherford, NJ
Overall Rating: 8 User Rating Score: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

  • I would like for the hotel to be clean and smell nice.
  • Dirty hallways and elevator as well as the bad smell on the floor I stayed at.

“The only things that bothered me are that the elevator and the hallways were dirty. As well as there was some bad smell in the floor I stayed at. Other than that the hotel location was good and easy to find. The stuff was friendly and accommodating.”

Was this review helpful to you? → YES / NO

Jul 10, 2008 by Seema from Bowie, MD
Overall Rating: 3 User Rating Score: 3
Cleanliness:[2] • Staff:[3] • Location:[2]

  • Room was ok.
  • The hotel lobby was smelling and parking lot.

“There was not any toiletry stuff.”

Was this review helpful to you? → YES / NO

Jun 3, 2008 by Randolph from Verona, PA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

  • Great room for the price.
  • The bar/lounge could use sprucing up, a happy hour time, etc.

“Perfect for me for a conference I attended at the Marriot Hotel, downtown Hartford. Took me five minutes to get there, was right off I-84, so great access. Again, perfect for the price.”

Was this review helpful to you? → YES / NO

May 23, 2008 by Vashi from Las Vegas, NV
Overall Rating: 7 User Rating Score: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

  • Price.
  • The clothes dryer did not work. I ended up drying the clothes in the room.

“Like I said the dryer did not work. The restaurant hours changed everyday. I ended up eating across the street.”

Was this review helpful to you? → YES / NO

May 17, 2008 by Donica from Austell, GA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It is wonderful and the price is excellent.
  • Nothing.

“This hotel was very clean and nice people who worked there made me feel at home.”

Was this review helpful to you? → YES / NO

May 15, 2008 by Jose from New Rochelle, NY
Overall Rating: 7 User Rating Score: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

  • Not clean enough and poor conditions but good enough for the price.

“Needs some improvement.”

Was this review helpful to you? → YES / NO

Apr 14, 2008 by James from Jersey City, NJ
Overall Rating: 8 User Rating Score: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

  • Easy to find, use, enjoy. Comfortable and restful.
  • Hallway walls and carpeting could be freshened up.

“Great convenience and value. Comfortable quiet rooms with plenty of parking right outside of Hartford.”

Was this review helpful to you? → YES / NO

Apr 9, 2008 by Glenda from Granbury, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Very beautiful and in good condition. Extras includes.

“Very pleased with the accommodations provided. Room was sparkling clean, comfortable, AND had extras not expected. Service and people were friendly. I would definitely stay again and recommend it to others.”

Was this review helpful to you? → YES / NO

Apr 3, 2008 by Lise from Ithaca, NY
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

  • Very convenient location with an excellent Mexican restaurant across the street.
  • I don't like the use of "air cleaner" spray, the smell the room had on the first day.

“I like how easy access from the high way and very easy to leave Hartford, so that goes for location. This hotel is OK for that number of start.”

Was this review helpful to you? → YES / NO

Apr 2, 2008 by Robert from Woodstock, GA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Cookies in lobby.
  • Breakfast wasn't included but at express it was.

“Good stay.”

Was this review helpful to you? → YES / NO

Mar 15, 2008 by Linda from Marlborough, MA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Very customer friendly staff.
  • Limited menu.

“I will book it every time I travel to CT. I have stayed in a few hotels surrounding Hartford and by far this is the best. No continental breakfast. Limited dinner menu at restaurant but very friendly staff, likewise the front desk staff at check in were fast and very friendly. The rooms are spacious and clean. Rated as 2.5 star but room reminded me of Mohegan Sun.”

Was this review helpful to you? → YES / NO

Mar 7, 2008 by Jan from Columbia, MD
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

  • Location, housekeeping staff helpful and pleasant.
  • Daytime woman at desk on personal phone calls, curt, rude, unhelpful.

“This older hotel is acceptable for those who are on business jaunts. Restaurant seems to be non-existent and bar under stocked. Pub/bar food was good enough.”

Was this review helpful to you? → YES / NO

Mar 5, 2008 by Richard from Brownfield, ME
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] •

  • Close to the interstate, near where I have to be.
  • Pillows to big, Styrofoam.

“No surprises, just what one would expect.”

Was this review helpful to you? → YES / NO

Mar 4, 2008 by Seth from West Hartford, CT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

  • Great location, great price.
  • On site restaurant had unimpressive service, food, pool but no hot tub.

“Excellent value for the money, pool and fitness room are great, wish it had a hot tub.”

Was this review helpful to you? → YES / NO

Feb 23, 2008 by Siddharth B. from Cerritos, CA
Overall Rating: 2 User Rating Score: 2
Cleanliness:[2] • Staff:[3] • Location:[2]

  • None.
  • Old, Dirty & Non-Sensitive Staff.

“Do not book these old & ugly Hotel.”

Was this review helpful to you? → YES / NO

Feb 19, 2008 by Jessica from Waterbury, CT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly, Clean, I liked it a lot.
  • We went out one day and came back around 2:00 pm and our room wasn't cleaned yet, but it wasn't a big deal.

“I really enjoyed our stay at this hotel. The price was great also. We would definitely stay there ago.”

Was this review helpful to you? → YES / NO

Feb 10, 2008 by Sarah from Windham, CT
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The front desk attendant went the extra mile for me.
  • My wireless connection did not work.

“I am impressed with the hotel and I appreciate the fact that the lady who checked me in gave me and my guest a free breakfast voucher. I really like that stuff. I'd come back for sure.”

Was this review helpful to you? → YES / NO

Jan 27, 2008 by Matthew L. from Henderson, NV
Overall Rating: 4 User Rating Score: 4
Cleanliness:[5] • Staff:[2] • Location:[7]

  • Had a computer with internet access in the lobby.
  • Did not have shampoo, when asked the housekeeper did not even have shampoo.

“Poor attention to detail, my room wasn't cleaned after the first night, the TV in the weight room was broken, the elevator smelled like stale cigarettes.”

Was this review helpful to you? → YES / NO

Jan 23, 2008 by Christine from Broadalbin, NY
Overall Rating: 10 User Rating Score: 10
Staff:[10] • Location:[10]

  • It was very close to our destination and clean.
  • Everything was fine.

“The hotel rooms were very clean and very well maintained. I would recommend them to anyone.”

Was this review helpful to you? → YES / NO

Dec 3, 2007 by Cindy from Simpsonville, SC
Overall Rating: 4 User Rating Score: 4
Cleanliness:[5] • Staff:[4] • Location:[4]

  • Convenient to I-84.
  • Only restaurant nearby is Margarita's. Hotel restaurant food was fair at best.

“Hotel is ok, not stellar.”

Was this review helpful to you? → YES / NO

Nov 21, 2007 by Al from Burke, VA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[6] • Staff:[7] • Location:[5]

  • Free internet and helpfulness of staff to accommodate my accessing it.
  • The internet signal was weak at one end of the hall so I had to change rooms. Noisy air conditioner.

“This was a comfortable hotel and though the staff was helpful, they were not always cheerful. It is away from Downtown Hartford and shows its age. The room is ordinary and not memorable but satisfactory. Overall, it was a short, but comfortable stay.”

Was this review helpful to you? → YES / NO

Nov 14, 2007 by Kathy from Mt Vernon, NY
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Bed, size of room, TV.
  • Climate control loud and I was never comfortable, too hot, and too cool.

“Nice place. Needs some TLC but its ok. All was good except two luggage carts for how many floors? Ridiculous and very inconvenient as it was never available and doing art shows, we all needed help with our luggage and work. All the hotels are doing this and I think it is very shortsighted of them. The climate control had me hot, and then cold. Not good, should be a new type of system; everything else was fine.”

Was this review helpful to you? → YES / NO

Oct 22, 2007 by Kim from Greenfield Twp, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very good breakfast.

“A good place to stay with a beautiful view of the river. This hotel strives to please and the room was very clean. For the family or group that wants good accommodations, try this hotel.”

Was this review helpful to you? → YES / NO

Oct 22, 2007 by Srini from Voorhees, NJ
Overall Rating: 6 User Rating Score: 6
Cleanliness:[7] • Staff:[5] • Location:[5]

  • This is a 2 star hotel with a service of 1 star.
  • The restaurant is not full fledged. The break fast does not have a variety of veg items.

“Their response looks is not good when they saw that the price paid is very less for that room. Their staff is very less and in the night their response is very poor. They do need a good restaurant with more food options at a reasonable price. Especially the break fast.”

Was this review helpful to you? → YES / NO

Oct 2, 2007 by Fran from Yorktown Heights, NY
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[2] • Location:[7]

  • Very clean with nice amenities.
  • Check in.

“Well at the front desk check in I waited 20 min. There was 1 man doing maybe 5 jobs. I had 18 people with me waiting it was horrible. My check in took 4 min. Because I was prepaid already online. So u can imagine my frustration.”

Was this review helpful to you? → YES / NO

Sep 25, 2007 by Kim from Greenfield Twp, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Room is nice, lobby nice too.
  • Disappointed that the indoor pool water was so cold.

“I would stay at this hotel again, but unless the water for the pool is heated--I won't be swimming, hats all.”

Was this review helpful to you? → YES / NO

Sep 6, 2007 by Bill from Saint Louis, MO
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

  • The rooms were very nice.
  • Smelly halls. One front desk person was snotty. We avoided the staff because of him.

“We only crashed there at night. We felt conspicuous because one front desk member was snotty. We had four people in the room. He knew it and perhaps resented it. His attitude made us feel unwelcome. We slunk out in the morning and back at night. We tried to avoid interacting with them. This makes it hard to rate the hotel. He made us feel awkward.”

Was this review helpful to you? → YES / NO

Aug 20, 2007 by Herbert from Flint, MI
Overall Rating: 5 User Rating Score: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

  • The housekeeping staff was great, the pool area and exercise room were well kept.
  • I called in advance for a fridge, I was promised it but it wasn't in the room when I arrived. I had to request one several time before it was deliver.

“The hotel was not as I expected. The clerk at check in was not very helpful.”

Was this review helpful to you? → YES / NO

Aug 16, 2007 by Michele from Flint, MI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The rooms were very clean and the staffs were very friendly and helpful.
  • The rooms did not have refrigerators.

“The hotel was very nice as well as the staff, the food was overpriced but good. If the food would have been more reasonable we would have ate there more than we did.”

Was this review helpful to you? → YES / NO

Jun 29, 2007 by Jeff from Berkeley, CA
Overall Rating: 2 User Rating Score: 2
Cleanliness:[8] • Staff:[1] • Location:[7]

  • Free parking.
  • The staff was incredibly rude. I had late night check in and waited over twenty minutes until someone came to the front desk to register me.

“This hotel reminded me of a recent experience at a GAP store. The hotel was nice, the location was good, the bed was fine but the experience with the rude staff ruined the overall experience. The man that checked me in was homophobic and if I hadn't paid for the room in advance would have left. Another time there were four people behind the front desk talking about there weekend plans while 6 of us were waiting in line for assistance.”

Was this review helpful to you? → YES / NO

Jun 6, 2007 by Rosemary from Elmont, NY
Overall Rating: 7 User Rating Score: 7
Cleanliness:[10] • Staff:[4] • Location:[10]

  • Cleanliness and the decor.
  • The workers were not courteous.

“The hotel is great clean with beautiful decor. The hotel workers were not courteous and helpful. The room key kept would not open most of the time I had to go downstairs to have the key reactivated. It was very inconvenient.”

Was this review helpful to you? → YES / NO

Jun 3, 2007 by E. from Baltimore, MD
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Attractive, comfortable room.
  • No refrigerator.

“Well located. Clean, attractive, comfortable rooms.”

Was this review helpful to you? → YES / NO

May 12, 2007 by Fred from Buffalo, MN
Overall Rating: 3 User Rating Score: 3
Cleanliness:[5] • Staff:[5] • Location:[4]

  • Clean room.
  • Old lobby and elevator way.

“Clean room but hotel very old very in need of up grade lounge and bar closed on Sundays worst Holiday in I ever stayed at.”

Was this review helpful to you? → YES / NO

Apr 6, 2007 by Huj from Bayonne, NJ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[7] • Staff:[4] • Location:[8]

  • Wednesday free beer for an hour.
  • Nothing.

“Nice and good for work out of state.”

Was this review helpful to you? → YES / NO

Mar 29, 2007 by Rohini from Worthington, OH
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Conveniently located, clean, helpful staff, good price.
  • Inadequate lighting in room, no microwave oven and fridge for guest use.

“My comments stated in items 13 and 14.”

Was this review helpful to you? → YES / NO

Mar 8, 2007 by Peter from Lynnfield, MA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Delivered everything expected.
  • Nothing.

“Its nice when everything - plumbing, electrical, heating, especially this past cold weekend - works, the bed is comfortable and the requested wake up calls are on time its the simple things that make a (positive) difference !”

Was this review helpful to you? → YES / NO

Dec 6, 2006 by Brice from Newton, MA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Easy to get to.
  • Needs a little sprucing up.

“Easy to get to.”

Was this review helpful to you? → YES / NO
1-20 of 78
NEXT

Compare Hotel Prices for Holiday Inn East Hartford

Step 1
Enter your travel details:

graphical calendar interface

graphical calendar interface


Step 2
Choose a travel site:
InterContinental Hotels Group
Expedia.com
Kayak.com
BookingBuddy.com
Travelocity
See more great deals for Holiday Inn East Hartford »
Hotel Representatives:

Copyright © 2009 MyTravelGuide.com, Inc. All Rights Reserved.
MYTravelGuide is a service mark of priceline.com Incorporated

About Us •  Privacy policy •  Terms and Conditions •  Help  •  Partner Links  •  Free E-mail Alert

Site Map •  Hotels by City •  City Travel Guides •  Attractions •  Restaurants •  Cheap Hotels •  Hotels in Asia •  Pet Friendly Hotels

MyTravelGuide.com is not a booking agent and does not charge any service fees to users of our site.
MyTravelGuide.com is not responsible for content on external web sites.