User Reviews for Fairfield Inn New Haven

Research User Reviews for Fairfield Inn New Haven (1-20 of 49)

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Aug 19, 2009 by Jon from Calgary,Canada
Overall Rating: 8

• Internet access in lobby, good continental breakfast.
• Room could have been vacuumed more thoroughly - found a peanut beside the bed.

“Nice hotel, clean, friendly staff, location close to public transit.”

Jun 24, 2009 by Roland from Saratoga Springs,NY
Overall Rating: 8

• Comfortable bed.
• Small bathroom.

“Comfortable and convenient. Wonderful Greek restaurant. Well worth it. Will definitely stay there again.”

Sep 2, 2008 by Diane from Natron Heights, PA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[7]

• Good location and good value.

“Good location, friendly staff, however rooms had noisy air conditioning systems and a musty odor.”

Jul 21, 2008 by Pattie from Medford, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[5]

• Breakfast.
• Bathroom needs updating.

“Nice hotel for the price. Ceilings in hallway very low. made to use construction elevator, kind of scary.”

Jun 9, 2008 by Graham from Sheffield GB
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very helpful in all areas from reception to the person who cleaned our room.
• Nothing.

“We were a bit unsure as the hotel was downtown, but the receptionist said that we would be safe and we were. It was perfect for us as we walked to/from Yale University from the hotel.”

Apr 17, 2008 by Andy from Worcester, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff, very pleasant rooms.
• Located far from central area of New Haven.

“It's across the street (a BIG street) from the waterfront, which makes it nice, but it's past walking distance to the Broadway area of New Haven where all the shops and stores are (as well as Yale).”

Apr 2, 2008 by Steve from Broadalbin, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean.
• Everything was great.

“The hotel was very clean and the towels were body size nice and big and soft. The towels did not feel like sandpaper.”

Feb 24, 2008 by Barbie from Acton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was friendly and helpful when I asked about a taxi and they offered me a shuttle.
• There was paper in the wastebasket but otherwise, everything was clean.

“Although the prices around New Haven seemed high to me, I am glad I selected this hotel because it was clean and convenient and the evening desk clerk was so friendly.”

Dec 13, 2007 by Michelle from Sykesville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very clean, obviously renovated. Comfortable beds.
• Lack of counter space in bathroom. Small cramped bathroom.

“I was pleasantly surprised by the hotel. Although it is old and small, it was clean and neat. A tall person though will have to duck, as the ceilings are barely 7' in the hallways! The room was clean, and although the hotel accepts pets, there was no sign or smell of pets. The continental breakfast was good, and the adjacent restaurant had good Greek and Italian food. Did have to search for snack machines, which were only on 2nd and 6th floors. Overall it was a pleasant stay.”

Nov 12, 2007 by Lew from Lexington, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Close to the interstate.
• One of the table lamps was not working.

“This property is an excellent stop off on the way to New York city. Price is reasonable and the rooms are certainly adequate.”

Oct 16, 2007 by Keith from Emmaus, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Convenient to get to off I 95, continental breakfast was good, nice eating area.
• Not a lot of parking. Our room faced some kind of truck terminal, not a lot of ambiance.

“Hotel served the purpose as a visitor to Yale, although the hotel did show some wear and tear and was a bit pricy.”

Oct 12, 2007 by Virginia from Greensboro, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Prompt and courteous assistance from staff.
• Perimeter road location is convenient to interstate highway, but awkward to reach from city center.

“Clean, bright facility, well designed for quiet and comfort. Staff was eager to please.”

Aug 30, 2007 by Josh from Derwood, CT
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[6]

• Staff was friendly, rooms clean.
• Neighborhood poor, building old but inside new.

“Overall good experience. New carpets and paint just done. Rooms were spacious, but it is an older building and has the feeling of a lower end hotel.”

Aug 15, 2007 by Michelle from Merrimack, NH
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[2]

• Hotel was located right off the highway.
• Did not get what I ordered for room. Dirty. Nothing near hotel to do.

“Hotel was not very accommodating. Did not receive room that was ordered. Was told hotel was booked and I had to make do. Door to room was open and TV was on when we got there. Looks like someone had been sitting on the bed. Would not recommend this hotel.”

Jul 2, 2007 by Arthur from Hyattsville, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The room was small but interestingly laid out.
• Too much light from neon signage in the room; ice dispenser not where indicated.

“Nice place, clean and efficiently decorated, good transportation, and eating access. I would gladly stay there again.”

Jun 22, 2007 by Scott from Tucson, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very friendly staff. Good breakfast.
• Pool was closed.

“It was o.k. have stayed in La Quinta's b/4.b+.”

Apr 12, 2007 by Christian from Ithaca, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[2]

• I just had to stay for 3 days.
• This was a completely terrible hotel experience.

“The room was not clean when I arrived, there was loud traffic from the freeway so I could not sleep, my room was not cleaned at all on Sunday, there was very loud construction noisy at 8:30 AM on Monday, the location is inconvenient.”

Apr 10, 2007 by Mary from Great Falls, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, friendly staff, excellent breakfast.
• Plain decor, shower had a leak.

“The la quinta is a convenient place to stay in new haven. It is close to i-95 and close to Yale. The hotel is basic but comfortable. The staff members were friendly. The complementary breakfast with many options was a definite plus.”

Apr 5, 2007 by Shrjeff from Stockton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good breakfast, good facilities, easy access to interstates 95 and 91.
• No refrigerator.

“The rooms are very comfortable with enough space. Staff was helpful and friendly. Breakfast buffet (included in room rate) was excellent for its type. We would stay there again when in the New Haven area.”

Apr 2, 2007 by Sarah from Washington, DC
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• It was within walking distance to Yale¿s campus.

“The hotel was nice and clean. Staff, for the most part were friendly and courteous. The shuttle service was greatly appreciated.”

Feb 27, 2007 by Michael from Annapolis, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Shuttle service; good breakfast; great bed; friendly staff; clean room; free internet; good restaurant.
• Location surrounded by highway makes it hard to walk to city.

“Comfortable and clean room. Very comfortable bed. Excellent staff. Helpful with shuttle to new haven. Great value.”

Feb 21, 2007 by Andy from Berwyn, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• The staff was very pleasant.
• The heating unit in the room was almost unbearable - cycling on and off loudly all night.

“This hotel is just off i95 and is only a few minutes away by car from downtown new haven and Yale university. There is a diner-type restaurant in the building (which we did not try) and a large Italian restaurant next door (which we also did not try). The staff was very friendly. The room was very clean, but the heater/air conditioner was awful - very loud, and cycled on and off all night long - even when we turned the unit completely off! All in all, a decent place for a decent price.”

Feb 14, 2007 by Daniel from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Room was unusually quaint; also good continental breakfast.
• Gym facilities were underwhelming.

“Well situated for the long wharf theater and the new haven wharf, this is an excellent, clean and friendly place to stay. The rooms were even a little snazzier than your typical fare, with a kind of partition giving it a homier feel. Shuttle bus service makes it easy to get to downtown new haven, and in nicer weather it's a fine walk. Very much recommended.”

Jan 25, 2007 by Audrey from Woodbridge, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• A mini fridge would have made it perfect.

“Excellent overall.”

Jan 23, 2007 by Christina from Gainesville, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• The hotel runs a free shuttle with drop-off/pick up service. I saved a ton of money in cab fare.
• The bathrooms could use some updating, clean but a bit worn down. Needs new caulking.

“This hotel is great for visiting Yale or downtown new haven, close by and with a free shuttle to get back and forth. The connected restaurant had good food at a reasonable price. The room was average, but clean and functional. Free wireless internet access and a free printer in the lobby was also a plus. The breakfast was fine, and included with the room. The staff was friendly and helpful.”

Jan 19, 2007 by Magdzia from Baltimore, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Great courtesy shuttle service and friendly staff next to Ikea.
• Surrounding area loading zone, however 3 minutes from train station by cab.

“Would stay here again.”

Dec 18, 2006 by Audrey from Woodbridge, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location excellent.
• One bed too soft.

“Excellent for our purposes, highly recommend.”

Dec 6, 2006 by Tawana from Norwalk, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Pretty clean for the star quality.
• Night staff could have been friendlier.

“It was pretty decent for the price I paid. The lobby was really nice and the free breakfast was great.”

Dec 4, 2006 by Jenna from Franklin, TN
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Complimentary breakfast is very wonderful.
• They gave us old bed covers.

“Location is easy to find, and complimentary, breakfast is wonderful. I enjoyed the time.”

Nov 17, 2006 by Barbara from Kenilworth, NJ
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[5]

• It was convenient, off highway.
• Parking area behind hotel not well lit.

“Functional. Bare bones. Not a lot of TV channels any room service, etc. But adequate if you're just looking to spend the night and get out in the morning.”

Nov 6, 2006 by Audrey from Woodbridge, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, staff helpful.
• Everything good.

“Excellent location, staff, free breakfast, even use of microwave in breakfast to heat popcorn at night.”

May 30, 2006 by H from White Bear Lake, MN
Overall Rating: 7
Cleanliness:[5] • Staff:[5] • Location:[5]

• Close to rail station to NYC.
• Night manager was not friendly or helpful.

“Other then the Night manager/check in person, everyone at the hotel were friendly. Need to have that night person trained or fire.”

Apr 27, 2006 by Glen from Plattsburgh, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Wireless Internet connection and continental breakfast.
• No problem.

“This location is highly recommended for both leisure and business travelers. Very easy to locate from I-95.”

Apr 26, 2006 by Snk from Burlington, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean, Friendly and Value for Money.

“Value for money, clean with friendly, helpful staff.”

Apr 24, 2006 by Shensheng from Andover, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Big room, clean, good breakfast and good location.

“Very good.”

Apr 19, 2006 by Jim. from Champaign, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

• Free wireless internet was good and reliable. Thank you!
• Low ceilings in hallways-for a 6'4" man, there is barely clearance!

“The staff was pleasant, and the room adequately furnished. Bed was very comfortable. Unfortunately, housekeeping was not very thorough, as I found crumbled bacon on the carpeting between beds. Any attempt at vacuuming would have removed that. Towels were adequate and clean. Water pressure was fine. Overall a decent stay. I would stay again, but I'd be inclined to complain about cleanliness if the problem recurred.”

Mar 29, 2006 by Donetta from Peoria, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This hotel had the finest, most extensive "included breakfast " we have seen anywhere. It included hard boiled eggs, yogurt, waffles, fruit, and more.
• Shampoo and soap, and hair dryer were provided, but also needed hand lotion.

“This hotel was a very comfortable place to stay while we visited our son. We very much enjoyed the wonderful breakfast, the friendly staff, and cozy bed.”

Mar 22, 2006 by Bobbie from Sanbornville, NH
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[6]

• Very nice breakfast.
• Didn't have separate sink area from bathroom.

“Right off I-95 with view of Long Island Sound.”

Mar 15, 2006 by Heidi from Harrisburg, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Clean and met my expectations.
• Nothing.

“They had breakfast included. This really surprised me and it wasn't just donuts and coffee. It was a really nice breakfast. Overall, I liked the hotel and they were very friendly.”

Dec 13, 2005 by Bryce from Bakersfield, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• The room was spacious and comfortable. Also, the continental breakfast was excellent.
• The staff was often a bit rude, though they did give me help when needed.

“The room was spacious and comfortable. I particularly liked the free wireless internet access, which was important for the work I was doing in the area. Also, the continental breakfast was excellent, featuring everything from bagels and muffins to yogurt to waffles. And probably the best thing was the free shuttle between both the train station and Yale University or downtown. The only drawbacks were that the staff was a little rude at times, though they did provide me help when needed, and the location of the hotel is not convenient to downtown or Yale, though that was obviously okay with the shuttle service.”

Jun 30, 2005 by Karen from Roswell, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[7]

• great free breakfast including juice, coffee,waffles, muffins, cereal, yogurt, etc.
• Rooms were small

“For the money $55 it was very good. Rooms were small but comfortable. Good water pressure. Wireless internet. Great free breakfast downstairs. Service was good and staff was responsive.”

Jun 29, 2005 by Jason from Concord, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Hotel Staffs are very friendly
• one side of the room too loud during the night (next to I95)

“excellent breakfast and high speed internet access.”

Mar 30, 2005 by Ellen from Arroyo Grande, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Location was perfect for our needs on this trip.
• Some parking was in not well lit area

“For the price, the quality was excellent. Continental breakfast was really a full breakfast; rooms were clean; had all amenities you'd expect in a higher rated property. This is not a luxury hotel, by any means, but definitely more than adequate for a business traveler or even as a vacationer. Very accessible to downtown Yale without the parking hassle.”

Mar 23, 2005 by Frank
Overall Rating: 7

• Pleasant staff and free WiFi.
• Elevators were somewhat outdated.

“Good location for the money - Keeps you close to the train station and downtown New Haven.”

Mar 19, 2005 by Young
Overall Rating: 7

• The Staffs are very kind.
• The complimentary breakfast was very poor.

“This hotel has nice and spacious rooms, and kind staffs. However, the location is not so safe, and the breakfast was so poor. Anyway, if anyone want to stay in New Haven, I'll recommend this hotel.”

Mar 12, 2005 by William from Columbia, SC
Overall Rating: 2
Cleanliness:[5] • Staff:[9] • Location:[3]

• Friendly Front Desk staff
• Worst bed I've ever slept in.

“The bathroom was in need of after contractor cleanup. Mattress was extremely too soft. Pillows were smothering. Sheets too thin and tangling. Shower water temp indicator was backwards...hot was cold. Vending machines were on every OTHER floor NOT mine.”

Mar 12, 2005 by Katharine from Richmond, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• they had my check-in stuff ready when I arrived, very close to Yale, nice breakfast.
• parking was a little tight.

“clean, convenient, friendly staff with comp. breakfast.”

Feb 27, 2005 by Sara from Oakhurst, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• free breakfast and free parking, right off highway
• rooms are basic, not fancy, although spacious

“Good for the price, but do not expect luxury. convenient location off highway, although you kind of feel like you are almost on the highway and can hear the cars whizzing by from your hotel room.”

Feb 1, 2005 by Frank from New York, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• For the price, it was all you could ask for.
• Bathrooms seemed a little under par.

“Fairfield Inn New Haven was a pleasant experience, especially in a blizzard. The price was right and the rooms were above acceptable. Even free Wifi was an unexpected treat. It didn't seem like the cleanest hotel I've been in, but it was definitely not an issue for a one-night stay.”