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User Reviews for Comfort Inn Trolley Square

Research 71 user reviews for Comfort Inn Trolley Square.

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19 Allen Street, Rutland, VT

Research User Reviews for Comfort Inn Trolley Square (41-60 of 71)

Average User Rating: 8.0
User Rating Score:8.0
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.0]
Based on 221 user ratings
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Jan 15, 2007 by Kathy from Nashua, NH
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

  • The heated pool is awesome!
  • The entrance to the hotel was confusing.

“Room was basic but clean and comfortable. The heated pool is not to be missed. The water really is warm, unlike other hotels that claim to have heated pools. The staff was friendly and accommodating. I would stay here again.”

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Jan 8, 2007 by Stu from North Chatham, MA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Convenient to Killington!
  • The bed wasn't very comfy.

“I've stayed here before and have been happy with the experience. Easily half the price you'd pay on the Killington mountain rd., and only ten miles down the road. Plenty of restaurants, etc nearby.”

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Jan 5, 2007 by Fk from Jamestown, NC
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Good value for money.
  • Exit doors on each floor are noisy.

“Matched expectations. Great value for money. Would stay here again. If u get a room next to the exit doors at each floor ask them to change you. I heard a guest complaining that there are no stoppers on the door and hence it slams every time someone uses it which is a lot considering that the access to the elevators are thru the doors. Overall excellent place, great location, courteous staff, very decent breakfast.”

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Jan 5, 2007 by Kathleen from Sagamore Beach, MA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] •

  • The beds were comfortable and the coverings were new.
  • You had to turn the hot water handle extremely far to get any hot water.

“I was very pleased with just about everything with this hotel. I was extremely satisfied with the price and would *definitely* use it again to get nice accommodations.”

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Jan 1, 2007 by William from Cleveland, OH
Overall Rating: 5 User Rating Score: 5
Cleanliness:[7] • Staff:[3] • Location:[6]

  • Continental breakfast.
  • Inadequate parking spaces.

“Weekend night staff are rude and provide little support to the guests especially Jamie.”

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Dec 22, 2006 by David from Colchester, VT
Overall Rating: 7 User Rating Score: 7
Cleanliness:[5] • Staff:[4] • Location:[6]

  • Breakfast was good.
  • The pool was much too hot for comfort.

“O.k.”

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Oct 24, 2006 by Beth N. from Conway, NH
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

  • Free internet access; free Boston Globe; excellent continental breakfast.
  • Noise in halls went unaddressed.

“Newly renovated but outdated sitting of rooms with windows at ground level parking (privacy issues. Otherwise good of its kind.”

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Oct 19, 2006 by Colette from Gardner, MA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

  • Free breakfast.
  • Parking not great.

“Clean, comfortable, great value.”

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Jul 6, 2006 by George from Jersey City, NJ
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Good location, quiet, clean.
  • No room service.

“The location was excellent, the staff helpful and friendly. the rooms were spacious and clean, the indoor pool was well maintained. Excellent family value.”

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Jun 28, 2006 by Wilfrid from Champlain, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

  • High quality of accommodation, and what could have been an excellent breakfast.
  • When I asked why there were no eggs at breakfast, I was told casually, without apology, that "they hadn't delivered any".

“Excellent quality and value. My only complaint was the absence of eggs advertised in the breakfast room, and the casual way I was told there weren't any. There's a huge Hanna fords just up the street; why couldn't someone just run up there and get some!”

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Mar 29, 2006 by Necole from Shelton, CT
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The room was in great condition.
  • The continental breakfast room was a little chaotic and small .

“Overall a good place to stay for a night or two if you are in town.”

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Mar 16, 2006 by Terri from Branchport, NY
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

  • The front desk staff, especially the woman who checked me in and who I talked to on the phone.
  • It was extremely hard to exit the hotel onto Route 7 going south.

“The hotel is in an excellent location for skiers who ski Killington and adjacent ski areas. There are satisfactory restaurants within walking distance of the hotel. The room I stayed in was on the first floor. it had a comfortable queen sized bed but the pillows weren't very plump. The wireless Internet worked okay. The business desk is situated right beside the television so it was tough to work on the computer and watch television. Toiletries were adequate but not the level I expected for this chain. Otherwise, the hotel was clean and well maintained. the staff was helpful and friendly.”

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Dec 14, 2005 by Braden from Westbrook, CT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

  • Staff was excellent. Even called our room to make sure we had everything we needed.
  • Lobby was being renovated, tile work, so air was like a cloud in the lobby. Heater, AC unit is very loud.

“This was our second stay. Perfect for when you want a thrifty stay while ski at Killington, Pico Mountains.”

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Sep 6, 2005 by Amanda from Williamsburg, MA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The complimentary breakfast included waffles, yogurt, cereal etc - very satisfying!

“The Comfort Inn was perfectly located for a trip to the Vermont State Fair, directly across the street. The pool/jacuzzi was great and the room was very comfortable.”

1 of 1 people found this review helpful.
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Aug 25, 2005 by Tammy from Chetek, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The breakfast was wonderful!!
  • Didn't keep enough towels in the room, even after requesting more.

“We enjoyed our stay and would use this hotel again.”

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Aug 23, 2005 by Silvia from Westbury, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

  • The breakfast lasted from 6.30-9.30 too early at least till 10.30

“Everything was great,location staff etc. I just did not like the bathroom in the hotel”

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Aug 18, 2005 by Brad from Wappingers Falls, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Room was well lit and comfortable, rather spacious and enjoyable, excellent continental breakfast.

“My room featured a rather nice loveseat and easy chair, with the easy chair fitted with rolling wheels. It also featured a television with a full array of channel selections, and ample lighting. Parking was quite convenient, and there was a nice continental breakfast in the morning. In addition, there is a nice indoor pool and hot tub on site.”

1 of 1 people found this review helpful.
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Jul 23, 2005 by Kenneth from Buies Creek, NC
Overall Rating: 6 User Rating Score: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

  • Right next to Ben & Jerry's
  • Front Desk Staff remained on phone (personal call) while customer waited for over a minute.

“Nice hotel with jacuzzi, sauna and spacious rooms. The front desk staff was not very attentive (stayed on phone with personal call while customers waited), and there was only 1 elevator (stairs on either side were fire doors).Free wireless internet, but I had a hard time connecting in my room (I had to go to lobby). Great seafood near by (at Weather Vane).”

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Jul 21, 2005 by Stephen from Amherst, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Location:[10]

  • Location, size of room, pleasant accomodations, excellent free breakfast!

“This was an excellent hotel; I was very pleased with my stay.”

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Jun 15, 2005 by Peter from Little Rock, AR
Overall Rating: 3 User Rating Score: 3
Cleanliness:[3] • Staff:[6] • Location:[7]

  • The staff that served continental breakfast was very nice.
  • There was feces on the stairway. Despite repeated requests, the hotel staff did not clean it up.

“The hotel is dingy and unappealing. The manager did not return our phone call when we left her a message to complain about our checking out process.”

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Jun 2, 2005 by Edward from Binghamton, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

  • convenient location; clean rooms; courteous service
  • double billed us - but quickly corrected error

“Clean room, convenient location; very friendly staff. Good value for the money. Would stay there again.”

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May 27, 2005 by Geoff from Watertown, MA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • very large rooms
  • pillows were flat

“Large rooms, friendly staff, convenient location and the continental breakfast was very fresh.”

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May 13, 2005 by Tabetha from Warwick, RI
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

  • I liked the sauna and heated pool
  • Bed could have been more comfortable

“Hotel was not bad. The price was right and we we enjoyed our stay.”

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Mar 30, 2005 by Shane from Brooklyn, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The service was really good.
  • The continental breakfast was not re-filled and there were not enough choices

“Great hotel! The best experience I have had in a long time.”

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Mar 29, 2005 by Christopher from Miller Place, NY
Overall Rating: 7 User Rating Score: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

  • Reasonable price. Excellent continental breakfast!

“It was a good deal for the price. I needed a one night stay and it fit the bill. Continental breakfast was the best I ever had.”

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Mar 28, 2005 by Rebecca from Bolton, CT
Overall Rating: 3 User Rating Score: 3
Cleanliness:[4] • Staff:[9] • Location:[8]

  • Stained bedding, green water in the hot tub...all fixed but shouldn't have happened in the first place!

“It was an okay place for the price we paid but I am not likely to book with them again.”

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Mar 21, 2005 by Braden from Westbrook, CT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

  • Modern rooms in good condition.
  • Cable TV had a poor signal to tv

“I have stayed in Rutland several times when skiing. Trolley Square was a couple of steps above Econolodge (where I usually stay) for the same price.”

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Feb 23, 2005 by Nathan from Temple, NH
Overall Rating: 8 User Rating Score: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

  • Location, Breakfast
  • Cigarette Smoke in hallway

“Hotel was in good location, close to several ski areas. Rooms were well maintained with ample space. Continental breakfast was a good start to a day of skiing.”

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Feb 6, 2005 by Bill from Windsor, CT
Overall Rating: 2 User Rating Score: 2
Cleanliness:[3] • Staff:[4] • Location:[6]

“hotel was long past its prime and parking lot was not cleared after in snowed making it a sloppy mess”

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Jan 10, 2005 by Stu from N. Chatham, MA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Customer service excellent.
  • Beds weren't terribly comfortable.

“Stayed while skiing at Killington. Rutland isn't Paris, but offers an affordable option to on mountain lodging & dining, about 20 minutes to slopes.”

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Oct 5, 2004 by Steve M. from West Des Moines, IA
Overall Rating: 6 User Rating Score: 6

“Average hotel with a rude staff. Had to wait 10 minutes to check in at 8PM because clerk was at dinner. I voiced my displeasure to another customer and was then yelled at by the maintenance man. Very unprofessional. Room was very average and needed remodeling.”

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41-60 of 71
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